Nino Grau Constanta-Nicoleta Bodea (Editors) ISO Project Management Standard Characteristics, Comparison and Implementation

Transcription

1 Nino Grau Constanta-Nicoleta Bodea (Editors) ISO Project Management Standard Characteristics, Comparison and Implementation

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3 Nino Grau Constanta-Nicoleta Bodea (Editors) ISO Project Management Standard Characteristics, Comparison and Implementation Shaker Verlag Aachen 2013

4 Bibliographic information published by the Deutsche Nationalbibliothek The Deutsche Nationalbibliothek lists this publication in the Deutsche Nationalbibliografie; detailed bibliographic data are available in the Internet at The use of registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Copyright Shaker Verlag 2013 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of the publishers. Printed in Germany. ISBN Shaker Verlag GmbH P.O. BOX D Aachen Phone: 0049/2407/ Telefax: 0049/2407/ Internet: info@shaker.de

5 Contents Contents I ISO Relevance 3 1 ISO Good reasons to implement a new standard Introduction Overarching standard Generic standard Trust and acceptance Relationship of ISO to other standards Conclusion II Overview about the important characteristics of ISO Processes of ISO Project management looked at from a process perspective The PM processes of ISO Application and benefits of the ISO processes Limitations of the ISO process model Conclusions ISO as base for a project model Overview of this chapter Purpose and scope of a typical project model Review of the content in the standard against purpose and scope of a project model Support the use of common terms and language A description of the course of a project by means of phases and decision points Recommended organisation Role descriptions Standard structure for project documents Templates for mandatory documents A description of the project s connection to the line organisation Guidelines for what is considered to be a project A description of what precedes and succeeds a project Checklists Process descriptions and procedures i

6 Contents III Comparison of ISO with other project management standards 33 4 ISO 21500:2012 vs other project management standards Standard Classification and Distinctions ISO Standard Classification Criteria used for comparisons of project management standards, BoKs, and methodologies ISO core distinctions and comparisons to other project management standards Target audience and standard coverage Groups interested in ISO Standard appliance Standard scope, areas and context of appliance Corporate/organizational governance and project governance concept comparison Training and certification Training on ISO Certification compliant to the ISO Standard Project management concepts General considerations, common terms Project organization strategy, the opportunities Environment factors and governance Project Management Processes Project management deliverables Tools and techniques Project management subject groups Conclusions Different standards for different purposes Development and Commercial PM Standards in Asia and Pacific Region National Commercial PM Standards in Asia and the Pacific Australian Institution of Project Management Project Management Associates, India The PM Association of Japan Project Management Association of Nepal The Asia Pacific Federation of PM ii

7 Contents 5.3 PM Standards for Development Projects Project Management for Development ISO to PM Standards for Commercial and Development Projects Summary on PM Standards and Different Purposes IV How to implement? 71 6 Developing organisation s project management methodology based on ISO Definition and structure of organizational project management system and methodology Adjusting PM methodology based on ISO to different types of projects Projects categorization Internal and external projects Projects categorization by importance and complexity Main tasks of developing and implementing organizational project management methodology using ISO Conception phase Assessment and mapping existing PM methodology against ISO The concept of PM methodology development Development and Implementation phases Methodology framework development ISO processes alignment Documentation of project management methodology Implementation plan Mistakes to avoid Conclusions Change management - Your way towards Change, change management: A short introduction A Change towards ISO 21500: Planning / Unfreezing The need The guiding team The vision iii

8 Contents 7.3 A Change towards ISO 21500: Implementing / Moving The empowerment The momentum The communication A Change towards ISO 21500: Stabilizing / Refreezing Conclusion The ISO puzzle - Auxiliary tool for implementation About simulation games Background Project management process application Application How to use ISO Puzzle in trainings: How to use ISO Puzzle in consulting Start of a single project Summary A Bibliography i iv