taxi + A professional, flexible and FREE * taxi licensing service for councils personnel checks Service that goes the extra mile!

Transcription

1 taxi + A professional, flexible and FREE * taxi licensing service for councils Service that goes the extra mile! personnel checks

2 taxi + taxi + is revolutionising the way councils process driver applications taxi + is a dedicated and flexible service that is streamlining the way councils licence taxi drivers. Working with you, we provide a bespoke, online portal for you and your drivers that covers all of the required checks needed to become application ready quickly and efficiently. taxi + core services: 78% reduction in time spent on driver appointments with Taxi+ It s simple, easy and from the council s perspective, absolutely FREE! * taxi + additional features: We develop a white labelled webpage that allows you to create a council branded portal for drivers to access your application system. It looks great and works just as well. taxi + was so easy to use and the service is 10/10. The personnel checks team were extremely helpful and I received my licence much quicker than I was expecting. Eamon Cullan : Taxi Driver : Liverpool Council Online DBS check Online DVLA check Driver ID verification Right to work assessment Pre-requisite checks Licence renewals Dedicated driver helpline Licensing team support Getting drivers application ready Face-to-face driver support in your area Safeguarding awareness training White-labelled webpage** Online reports** * taxi + is free to councils because the application cost is covered by the driver * * Chargeable Ask for a free demonstration, just call our team

3 what our clients are saying... since working with personnel checks our driver licensing rate has risen by over... taxi + delivers clear and tangible benefits for councils, drivers and the public taxi + has been developed by personnel checks working alongside licensing teams to safeguard the public by providing councils with a professional, safe and efficient service for licensing drivers. Furthermore, there are many additional benefits that taxi + delivers to councils. 500% (that s a lot!) Cost We run an efficient and affordable service for your drivers with no hidden costs no set up fees and no account/annual fees. Service that goes the extra mile We are absolutely committed to providing your team and your drivers with excellent customer service and we pride ourselves on our 5 star TrustPilot customer rating. Our team of multilingual advisors are friendly and approachable, as you d expect, but they are also extremely knowledgeable and keen to help in any way they can. Time savings We take all the hassle out of licensing your taxi drivers, giving you and your team the freedom to concentrate on other important matters. Alice Wrigley Operations Manager Tracy Brzozowski Rossendale Borough Council 64% reduction in average license processing times with Taxi+, Whatever your questions, just call our team on

4 a dedicated team taxi+ is delivered by an experienced, knowledgeable and helpful team taxi+ has been developed by personnel checks in direct response to our clients needs. Our ongoing commitment to creating additional features driven by you, will make your future licensing process even more efficient and effective. Support for Councils Everything we do is driven by a desire to simplify the licensing process for you and your drivers and we re here to provide on-going advice and support every step of the way. Support for Drivers Applying for a taxi licence can be complex and time consuming which is why we provide a service to help drivers become application ready and are always on hand to guide them through each step of the process. Continued development in partnership with you the personnel checks team are always extremely helpful and committed to delivering an excellent service...we re delighted with the results we re achieving Licensing Manager : Stockport Council Peter Cooke Our clients are key to the continuous improvement of taxi+ and through regular reviews with you, we ensure our service is at the forefront of the licensing world. 98% The personnel checks Taxi Licensing Team are always on hand to ensure your drivers are guided quickly and seamlessly through the licensing process. Ayesha Ahmed Taxi Licensing Account Manager satisfaction rating for councils and drivers when using Taxi+ Want to find out more about taxi+? Call us on

5 a dedicated team personnel checks don t offer a blanket product that only works in one way its very flexible and puts you in control... it s transformed our licensing into a seamless process! taxi + has flexibility built in, which means you re always in control Every council is unique with different approaches and processes for licensing taxi drivers, which is why we ve designed taxi + - its totally flexible and fits in with your specific needs. You choose the services you want to use and how you want to access them and we ll make sure it all happens...seamlessly. Don t worry, if there s something we haven t covered that would make your licensing process even better, we ll develop it in partnership with you. A comprehensive menu of options: Online DBS checking platform DVLA checking software Online pre-qualifying questionnaire Driver ID verification service Right to work checks Virtual/on-site system training Bespoke white-labelled webpages Dedicated address Dedicated telephone helpline Management reporting Online/telephone payment facilities Licence renewal service Safeguarding awareness training NEW! A dedicated Taxi + service in your area Don t come to us, let us come to you! If you have a high volume of licensing applications, we are now pleased to assign a dedicated member of the personnel checks team in your area to provide a seamless, face-to-face service for your drivers. Our product development team are working in partnership with councils across the UK to develop more innovative ways of licensing drivers and protecting the public. Ryan Sidley Product Development Manager Aaron Wiltshire Licensing Manager : Luton Borough Council More & More Councils are feeling the benefits of taxi + including: Build your own taxi + service now! Call us on

6 whatever the sector, we re passionate about safeguarding the public taxi + is just one of a growing number of bespoke DBS services developed and delivered by personnel checks. We believe that safeguarding organisations and the general public is one of the most important roles we can play in our society, which is why we re committed to delivering the highest level of service to our clients at all times. personnel checks We can provide a tailored DBS service to protect organisations and individuals. We also specialise in the following sectors: Hospitality and catering Education and childcare Recruitment Care Medical and clinical Front & back office support Retail Public sector and councils Sport and leisure Financial services Voluntary sector In independent feedback via TrustPilot, we average 9.7 out of 10 for our customer service. We re working on the 0.3! At personnel checks, we take our role in safeguarding extremely seriously and work closely with the Disclosure and Barring teams and the Home Office to ensure the public s safety Michelle Mellor Managing Director Need additional help with DBS Checks? Call us on

7 taxi + A growing number of councils across the UK are experiencing the benefits that taxi + can deliver, including: Liverpool City Council Luton Borough Council Stockport Met. Borough Council Burnley Borough Council South Ribble Borough Council Brentwood Borough Council Thurrock Borough Council If you d like to speak to a Licensing Manager from any of the councils above to gain direct and independent feedback on taxi + please let us know. Call us on w e info@personnelchecks.co.uk personnel checks 161 Whalley Road Accrington Lancashire BB5 1BX personnel checks