Forging Stakeholder Relationships

Transcription

1 Presented By: John Larson 29 July Forging Relationships

2 Workshop Content & Focus Areas Leadership of Teams Dealing with Conflict Critical Thinking Communication Strategies Building Trust Forging Relationships Identification Power Grid Involvement Matrix Management Plan Communication Plan

3 Workshop Activities & Results Action-based Learning Role Play / Simulations Case Studies Journal Team format Reflections Management Plan Communication Plan

4 Tailored Module-Based Workshop Pre-Course Day 1 Day 2 Relationships F-O Relationships Identifying s Relationships Power Grid and REI Relationships Involvement Matrix Relationships Action Plan Relationships Action Plan cont. Relationships Evaluation Plan Communication Plan Day 1 Day Admin/Introductions Critical Thinking Case Study What is Leadership? MBTI Building Trust Lunch Lunch Dealing with Conflict Declaring an Extraordinary Future Critical Thinking Day 1 Day 2 Day 3 Day Leadership Admin/Intros Interviews 0830 Leadership Trusting Relationships 0900 Critical Thinking Forging Relationships Evaluations Leadership Differences Foundation/ Organization (SWOT) Strategy (Action Plans) 1200 Lunch Lunch Lunch 1300 High Performing Teams 1400 Dealing With Conflict 1430 Effective Communications Strategy (IER) Strategy (Action Plans) Strategy (Measuring) Communication Plan Monday Tuesday Wednesday Thursday Friday Introduction What is Leadership? Recognizing People s Differences Leading in Different Environments Building Trust Forging Relationships Critical Thinking Lunch Foundation and Organization Lunch Problem Solving Tools Recognizing Leadership Differences Communication Strategies Dealing With Conflict Lunch Strategy (IER) Building Trusting Relationships Strategy (Action Strategy) Lunch Strategy (Measuring) Communication Plan Review and Evaluate SMP Review and Evaluate Comm. Plan

5 Key Themes Know Yourself Know & Develop Your People Commit to Leadership Value Proposition: Leading Up, Down, and Across

6 Leadership

7 Ways of Dealing With Conflict Avoiding Denial or withdrawal; min people and min task Competing Power dominance; min people and max task Accommodating Suppression or smoothing over; max people and min task Collaborating Integration; max people and max task Compromising Negotiation; mid people and mid task

8 Decision Making & Critical Thinking

9 Communication Strategies Skillful Discussion Dialogue Debate Polite Discussion Reference: The Seven Skills of Dialogue, by Gary Ryan

10 Building Trust What do you have to do to build, extend, or restore trust? What is the opportunity and the risk involved for building, extending, or restoring trust? What is the credibility of the people involved? Relationships With s are Built Upon Trust

11 Waves of Trust

12 Forging Relationships T R U S T Management Strategy & Communication Plan Value Proposition: Building Ownership Across the Enterprise

13 FOSTER Model R Refresh E Evaluate + Improve Relationships T Building a Trusting Relationship S Develop a Strategy O Creating a More Effective Organization for R-B F Create a Foundation for Relationship Building (R-B)

14 s External Program Project You

15 Power Grid Importance Is our Project Outcome of HIGH importance to this, or a LOW importance to this? Secondary Other Primary Secondary Does this have a STRONG influence on our Project, or a WEAK influence on our Project? Influence

16 Involvement Matrix

17 Management Plan Sponsor Partner Advocate Consult Supporter Inform Apathetic Monitor Skeptic Firewall Adversary Neutralize

18 Evaluating for Success

19 Communications Plan

20 Leadership/ Management Recent Testimonial Mon Tues Wed Thurs FRI Introduction What is Leadership? Recognizing Leadership Differences Leading in Different Environments Building Trust Forging Relationships Building Trusting Relationships Strategy (Action Strategy) Review and Evaluate Management Plan and Comm Plan Critical Thinking Communicatio n Strategies Foundations and Organizations Strategy (Measuring) Problem Solving Tools Dealing with Conflict Strategy Communication Plan Recognizing Leadership Differences Recent Offerings: Naval Undersea Warfare Center (NUWC) Keyport: Mar 2014 and Jun 2014 *Marine Corp Tactical Systems Support Activity: Sept-Oct 2014 Naval Sea Logistics Center (NSLC) Mechanicsburg: Nov 2014 Naval Undersea Warfare Center (NUWC) Newport: Dec 2014 and Apr 2015 Ground Based Strategic Deterrent (GBSD) Hill AFB: Mar 2015 and Apr 2015 *PEO C4I San Diego: Jan 2015, Mar 2015, and Apr2015 (Add l being sched) Naval Facilities Engineering Command (NAVFAC) Seal Beach: Feb 2015 Air Force Nuclear Weapons Center (AFNWC) Kirtland AFB: Jun 2015 *Navy Munitions Command (NMC CONUS West), Seal Beach: Jul 2015 Fleet Readiness Center South West (FRCSW), Coronado: Sep 2015 (sched) * Workshop also included 360 and MBTI assessments Customers Extremely Satisfied Demand Continues To Grow

21 Customer Results & Comments

22 Leadership/ Management MODULE DESCRIPTION DURATION TAILORABLE STAND ALONE COST* What is Leadership Compare and contrast your desired and demonstrated leadership effectiveness and discuss the concepts of Leadership and Management as they apply to the acquisition environment hr Y Y N Critical Thinking Identify critical thinking skills for leading up, down, and across. Includes case study. 3 hr Y Y N Critical Thinking Identify critical thinking skills for leading up, down, and across. No case study. 1 hr Y Y N Problem Solving Tools Apply 3 different problem solving tools to leadership challenge(s) hr Y Y N Recognizing Leadership Differences Determine your personality preferences (i.e., temperaments) to build on your strengths and challenges 2 hr Y Y N Recognizing People s Differences Analyze the preferences of others to determine appropriate strategies for leading a diversity of individuals hr Y N (linked to Recognizing Leadership Differences) N 360 Feedback and Development Plan Use of Leadership Mirror (DDI) instrument to determine self and others' perceptions and develop a personal action plan. Does not include 1-1 counseling/feedback. 1 hr Y Y N Leading in Different Environments Determine crucial factors to consider in responding to various acquisition leadership environments 2 hr Y N (linked to Recognizing Leadership Differences) N Communication Strategies Determine more effective ways for communicating with peers, bosses, and subordinates. 3 hr Y Y N Dealing with Conflict Compare and contrast different methods for dealing with conflict amongst team members, peers, and bosses hr Y Y N Building Trust Analyze the methods available to promote personal relationship experiences that build trust 2-4 hr Y Y N Forging Relationships Understand a model for identifying your primary stakeholders and developing a strategy for building relationships with them resulting in improved outcomes 1 hr Y Y N Management Plan Targeted to a particular customer to identify and develop a stakeholder management plan(s) for a specific program/project/ effort/function hr Y Y N Communication Plan Targeted to a particular customer to develop a stakeholder action/communication plan 2-4 hr Y N (linked to Management Plan) N Declaring an Extraordinary Future Working backwards from the possible future vice forward to the predictable future 2 hr Y Y N Coaching in a Changing Environment A leadership skill that optimizes reflective and effective learning and performance 2-4 hr Y Y N Mentoring Key elements in a mentoring program and the associated skills 2-4 hr Y Y N Leadership Development Courses WSD 004 Myers Briggs Type Indicator Seminar 8 hr N Y Y survey instrument WSD 005 Crucial Conversations 16 hr N Y Y course materials WSD 006 Leading at the Speed of Trust 16 hr N Y Y course materials WSD 007 Strength Deployment Inventory 4 hr N Y Y survey instrument WSD 009 Influencer 16 hr N Y Y course materials WSD Survey 4 hr N Y Y survey instrument WSD 011 Critical Thinking for Decision Makers and Teams 4 hr N Y WSD 012 Mount Everest Leadership and Team Simulation 4 hr N Y Y course materials WSD 013 Crucial Accountability 8 hr N Y Y course materials WSM 004 Program Management through the Looking Glass 21 hrs N Y Y course materials WSD 014 Introduction to Critical Thinking: Six Thinking Hats Workshop 7 hr N Y Y course materials