VTCT Level 2 Certificate in Driving Goods Vehicles (QCF) - Van Pathway

Transcription

1 VTCT Level 2 Certificate in Driving Goods Vehicles (QCF) - Van Pathway Accreditation start date: 1 May 2011 Credit value: 29 Guided learning hours (GLH): Qualification number: 600/1656/5 Statement of unit achievement By signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements have been achieved under specified conditions and that the evidence gathered is authentic. This statement of unit achievement table must be completed prior to claiming certification. Unit code Date achieved Learner signature Assessor initials IV signature (if sampled) Mandatory units UX20020 UX20018 UX20019 UX20017 UX20021 Optional units Please insert optional units achieved AX20002F_v3

2 The qualification Introduction The VTCT Level 2 Certificate in Driving Goods Vehicles (QCF) (Van Pathway) will develop your knowledge and skills to the standard of professionalism required by the sector as defined by Skills for Logistics, the sector skills council for the UK s freight logistics industries. In this qualification you must demonstrate the competences of driving in a safe and fuel efficient manner, operating and monitoring van systems, preparing and protecting vans and loads, loading and unloading vans, and collecting and/or delivering goods. You will also develop wider skills to contribute to the provision of effective customer service, deal with payment transactions and plan routes and timings for the collection and delivery of goods. National Occupational Standards (NOS) Units in this qualification have been mapped to the relevant NOS (where applicable). This qualification is accredited on the Qualifications and Credit Framework (QCF). This qualification is approved and supported by Skills for Logistics, the Sector Skills Council for the UK s freight logistics industries. 2

3 Progression The VTCT Level 2 Certificate in Driving Goods Vehicles (QCF) is an approved preparatory qualification for employment as a goods vehicle driver in the freights logistics industries. This qualification also provides a sound platform for further learning or training. 3

4 Qualification structure Total credits required - 29 (minimum) All mandatory units must be completed. Mandatory units - VTCT unit code Ofqual unit reference 13 credits Unit title Credit value GLH UX20020 R/602/2842 Prepare the van for driving 2 10 UX20018 K/602/2846 Protect the van and the load 2 15 UX20019 M/602/2847 Operate and monitor the van systems 3 16 UX20017 A/602/2849 Manoeuvre the van in restricted spaces 4 18 UX20021 A/601/9451 Obtain information on the collection and/or delivery of loads 2 10 Optional units (Group 1) - VTCT unit code UX20022 UX20023 Ofqual unit reference A/602/2852 L/602/ credits (minimum) Unit title Credit value GLH Drive the van on public roads in a safe and fuel efficient manner Drive the van on private roads in a safe and fuel efficient manner

5 Optional units (Group 2) - VTCT unit code Ofqual unit reference 4 credits (minimum) Unit title Credit value GLH UX20025 H/602/2859 Ensure the van is loaded correctly 4 25 UX20024 D/602/2861 Load the van correctly 5 30 Optional units (Group 3) - VTCT unit code Ofqual unit reference 3 credits (minimum) Unit title Credit value GLH UX20026 H/602/2862 Ensure the van is unloaded correctly 3 15 UX20027 M/602/2864 Unload the van correctly 3 20 Optional units (Group 4) - VTCT unit code UX20013 UX20014 UX20015 UX30016 Ofqual unit reference Y/601/9456 Y/601/7920 M/601/9463 D/601/ credits (minimum) Unit title Credit value GLH Make an effective contribution to a business in the logistics sector Contribute to the provision of customer service in logistics operations Dealing with payment transactions in logistics operations Plan the route and timings for the collection and delivery of goods

6 Guidance on assessment This book contains the mandatory units that make up this qualification. Optional units will be provided in additional booklets (if applicable). Where indicated, VTCT will provide assessment materials. Assessments may be internal or external. The method of assessment is indicated in each unit. Internal assessment (any requirements will be shown in the unit) Assessment is set, marked and internally verified by the centre to clearly demonstrate achievement of the learning outcomes. Assessment is sampled by VTCT external verifiers. External assessment (any requirements will be shown in the unit) Externally assessed question papers completed electronically will be set and marked by VTCT. Externally assessed hard-copy question papers will be set by VTCT, marked by centre staff and sampled by VTCT external verifiers. Assessment explained VTCT courses are assessed and verified by centre staff. Work will be set to improve your practical skills, knowledge and understanding. For practical elements, you will be observed by your assessor. All your work must be collected in a portfolio of evidence and crossreferenced to requirements listed in this record of assessment book. Your centre will have an internal verifier whose role is to check that your assessment and evidence is valid and reliable and meets VTCT and regulatory requirements. An external verifier, appointed by VTCT, will visit your centre to sample and quality-check assessments, the internal verification process and the evidence gathered. You may be asked to attend on a different day from usual if requested by the external verifier. This record of assessment book is your property and must be in your possession when you are being assessed or verified. It must be kept safe. In some cases your centre will be required to keep it in a secure place. You and your course assessor will together complete this book to show achievement of all learning outcomes, assessment criteria and ranges. 6 6

7 Creating a portfolio of evidence As part of this qualification you are required to produce a portfolio of evidence. A portfolio will confirm the knowledge, understanding and skills that you have learnt. It may be in electronic or paper format. Your assessor will provide guidance on how to prepare the portfolio of evidence and how to show practical achievement, and understanding of the knowledge required to successfully complete the qualification. It is this booklet along with the portfolio of evidence that will serve as the prime source of evidence for this qualification. Evidence in the portfolio may take the following forms: Observed work Witness statements Audio-visual media Evidence of prior learning or attainment Written questions Oral questions Assignments Case studies All evidence should be documented in the portfolio and cross referenced to unit outcomes. Constructing the portfolio of evidence should not be left to the end of the course. Many frequently asked questions and other useful information are detailed in the VTCT Candidate s Handbook, which is available on the VTCT website at Other questions should be addressed to the tutor, lecturer or assessor. 7 7

8 Unit assessment methods This section provides an overview of the assessment methods that make up each unit in this qualification. Detailed information on assessment is provided in each unit. Mandatory units VTCT unit code Unit title External Question paper(s) Observation(s) Internal Assignment(s) UX20020 Prepare the van for driving 0 UX20018 Protect the van and the load 0 UX20019 UX20017 UX20021 Operate and monitor the van systems Manoeuvre the van in restricted spaces Obtain information on the collection and/or delivery of loads Optional units (Group 1) VTCT unit code UX20022 UX20023 Unit title Drive the van on public roads in a safe and fuel efficient manner Drive the van on private roads in a safe and fuel efficient manner External Question paper(s) Observation(s) Internal Assignment(s) 0 0 8

9 Unit assessment methods Optional units (Group 2) VTCT unit code Unit title External Question paper(s) Observation(s) Internal Assignment(s) UX20025 Ensure the van is loaded correctly 0 UX20024 Load the van correctly 0 Optional units (Group 3) VTCT unit code UX20026 Unit title Ensure the van is unloaded correctly External Question paper(s) Observation(s) Internal Assignment(s) 0 UX20027 Unload the van correctly 0 Optional units (Group 4) VTCT unit code UX20013 UX20014 UX20015 UX30016 Unit title Make an effective contribution to a business in the logistics sector Contribute to the provision of customer service in logistics operations Dealing with payment transactions in logistics operations Plan the route and timings for the collection and delivery of goods External Question paper(s) Observation(s) Internal Assignment(s)

10 Unit glossary Description VTCT product code Unit title National Occupational Standards (NOS) Level Credit value Guided Learning Hours (GLH) Observations Learning outcomes Evidence requirements Observation outcome Knowledge outcome Assessment criteria Range All units are allocated a unique VTCT product code for identification purposes. This code should be quoted in all queries and correspondence to VTCT. The title clearly indicates the focus of the unit. NOS describe the skills, knowledge and understanding needed to undertake a particular task or job to a nationally recognised level of competence. Level is an indication of the demand of the learning experience; the depth and/or complexity of achievement and independence in achieving the learning outcomes. There are 9 levels of achievement within the Qualifications and Credit Framework (QCF). This is the number of credits awarded upon successful achievement of all unit outcomes. Credit is a numerical value that represents a means of recognising, measuring, valuing and comparing achievement. GLH is an estimate of the time allocated to teach, instruct, assess and support learners throughout a unit. Learner initiated private study, preparation and marking of formative assessment is not taken into account. This indicates the minimum number of observations required to achieve the unit. The learning outcomes are the most important component of the unit; they set out what is expected in terms of knowing, understanding and practical ability as a result of the learning process. Learning outcomes are the results of learning. This section provides guidelines on how evidence must be gathered. An observation outcome details the practical tasks that must be completed to achieve the unit. A knowledge outcome details the theoretical requirements of a unit that must be evidenced through oral questioning, a mandatory written question paper or portfolio of evidence. Assessment criteria set out what is required, in terms of achievement, to meet a learning outcome. The assessment criteria and learning outcomes are the components that inform the learning and assessment that should take place. Assessment criteria define the standard expected to meet learning outcomes. The range indicates what must be covered. Ranges must be practically demonstrated in parallel to the unit s observation outcomes. 10

11 UX20020 Prepare the van for driving This standard is about checking a goods van before driving it on the public road. It covers the physical checks that you need to make and the documentation that you need to complete to comply with legal and organisational requirements before the start of each driving duty. UX20020_v3

12 NOS 2SfL1 Level 2 Credit value 2 GLH 10 Observations (minimum) 2 External paper(s) 0

13 Prepare the van for driving Learning outcomes On completion of this unit you will: 1. Be able to prepare the van for driving 2. Know how to prepare the van for driving Evidence requirements 1. This unit must be assessed in the workplace, in a realistic working environment and/or in a formal learning environment. 2. You will be assessed over a reasonable period of time using a variety of assessment methods. 3. Competent performance must be demonstrated to your assessor on at least two occasions. 4. Whilst a range of evidence types can be presented for assessment against each assessment criterion, observation of real work activities should be a prime source of evidence. 5. There is no external paper requirement for this unit. UX

14 Achieving observations and developing knowledge Achieving observation outcomes Your assessor will observe your performance of practical tasks and will sign-off an outcome as complete when all assessment criteria have been competently achieved. Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning. Competent performance must be demonstrated to the assessor on at least two occasions. Achieving knowledge outcomes You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below: Observed work Witness statements Audio-visual media Evidence of prior learning or attainment Written questions Oral questions Assignments Case studies Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning. The knowledge and understanding evidence produced must relate to your workplace. 14 UX20020

15 Observations Outcome 1 Be able to prepare the van for driving You can: a. Follow all organisational policies and procedures, in relation to preparing the van for driving, that relate to: health, safety and security legal requirements operating requirements b. Check the vehicle and vehicle systems to ensure the van is legal and roadworthy c. Carry out adjustments to the: d. Check the van has sufficient: fuel additives oil water e. Check that any ancillary equipment is in working order f. Demonstrate that all documentation your organisation requires is with the van steering wheel mirrors seat for optimum control, observation and comfort Observation 1 2 Optional Date achieved Criteria questioned orally Portfolio reference Assessor initials Learner signature UX

16 Knowledge Outcome 2 Know how to prepare the van for driving You can: Portfolio reference a. Explain the relevant organisational policies and procedures, in relation to preparing the van for driving, that relate to: health, safety and security legal requirements operating requirements b. Explain how to check that the van has sufficient fuel, additives and water c. Explain the operation of the van instruments and controls to include: how to check the vehicle systems how to check instruments, controls, gauges and vehicle systems indications of electrical or mechanical problems d. Explain the responsibilities of the driver for the van and the load e. Explain the organisational procedures for reporting defects including information on previously reported problems with the van f. Explain how to obtain information on previously reported problems with the van g. Explain which person(s) is officially responsible for releasing the van h. Identify problems that can occur when preparing the van for driving i. Explain the appropriate action to take, in order to deal with identified problems 16 UX20020

17 UX20018 Protect the van and the load This standard is about checking a goods van and its load at appropriate times during a journey. It covers the physical checks that you need to make and the procedures and associated documentation that you may need to complete if damage or other problems are found. It requires you to be aware of factors that may affect the security of the van and its load and the actions you can take to reduce risks. UX20018_v3

18 NOS 2SfL2 Level 2 Credit value 2 GLH 15 Observations (minimum) 2 External paper(s) 0

19 Protect the van and the load Learning outcomes On completion of this unit you will: 1. Be able to protect the van and the load 2. Know how to protect the van and the load Evidence requirements 1. This unit must be assessed in the workplace, in a realistic working environment and/or in a formal learning environment. 2. You will be assessed over a reasonable period of time using a variety of assessment methods. 3. Competent performance must be demonstrated to your assessor on at least two occasions. 4. Whilst a range of evidence types can be presented for assessment against each assessment criterion, observation of real work activities should be a prime source of evidence. 5. There is no external paper requirement for this unit. UX

20 Achieving observations and developing knowledge Achieving observation outcomes Your assessor will observe your performance of practical tasks and will sign-off an outcome as complete when all assessment criteria have been competently achieved. Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning. Competent performance must be demonstrated to the assessor on at least two occasions. Achieving knowledge outcomes You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below: Observed work Witness statements Audio-visual media Evidence of prior learning or attainment Written questions Oral questions Assignments Case studies Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning. The knowledge and understanding evidence produced must relate to your workplace. 20 UX20018

21 Observations Outcome 1 Be able to protect the van and the load You can: a. Follow all organisational policies and procedures, in relation to protecting the van and load, that relate to: b. Carry out security checks c. Demonstrate how to report any change in the condition of the load according to organisational procedures health, safety and security legal requirements operating requirements different locations theft damage reporting procedures Observation 1 2 Optional Date achieved Criteria questioned orally Portfolio reference Assessor initials Learner signature UX

22 Knowledge Outcome 2 Know how to protect the van and the load You can: Portfolio reference a. Explain the relevant organisational policies and procedures, in relation to protecting the van and load, that relate to: health, safety and security legal requirements operating requirements different locations changes in condition of the load theft or damage b. Describe how to identify damage or deterioration in the condition of the load c. Explain different methods for protecting the van s load d. Describe the risks associated with protecting the van and load at different locations e. Explain the security checks that are required to protect the van and the load f. Identify problems that can occur when protecting the van and its load g. Explain the appropriate action to take, in order to deal with identified problems 22 UX20018

23 UX20019 Operate and monitor the van systems This standard is about using instrumentation to monitor the van and any equipment that is fitted. It covers action that you might need to take if problems occur and how these should be reported. It includes safe fuelling of goods vans. UX20019_v3

24 NOS 2SfL3 Level 2 Credit value 3 GLH 16 Observations (minimum) 2 External paper(s) 0

25 Operate and monitor the van systems Learning outcomes On completion of this unit you will: 1. Be able to operate and monitor the van systems 2. Know how to operate and monitor the van systems Evidence requirements 1. This unit must be assessed in the workplace, in a realistic working environment and/or in a formal learning environment. 2. You will be assessed over a reasonable period of time using a variety of assessment methods. 3. Competent performance must be demonstrated to your assessor on at least two occasions. 4. Whilst a range of evidence types can be presented for assessment against each assessment criterion, observation of real work activities should be a prime source of evidence. 5. There is no external paper requirement for this unit. UX

26 Achieving observations and developing knowledge Achieving observation outcomes Your assessor will observe your performance of practical tasks and will sign-off an outcome as complete when all assessment criteria have been competently achieved. Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning. Competent performance must be demonstrated to the assessor on at least two occasions. Achieving knowledge outcomes You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below: Observed work Witness statements Audio-visual media Evidence of prior learning or attainment Written questions Oral questions Assignments Case studies Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning. The knowledge and understanding evidence produced must relate to your workplace. 26 UX20019

27 Observations Outcome 1 Be able to operate and monitor the van systems You can: a. Follow all organisational policies and procedures that relate to: health, safety and security legal requirements van operating systems van monitoring systems b. Operate the vehicle controls to maintain the safety and security of yourself, the van and others c. Operate fuel delivery systems correctly and safely d. Demonstrate how to minimise wear and tear on the van systems Observation 1 2 Optional Date achieved Criteria questioned orally Portfolio reference Assessor initials Learner signature UX

28 Knowledge Outcome 2 Know how to operate and monitor the van systems You can: Portfolio reference a. Explain the relevant organisational policies and procedures, that relate to: health, safety and security legal requirements van operating systems van monitoring systems b. Describe the purposes and functions of the vans instruments c. Explain the vans requirements for: fuel additives oil water d. Identify problems that can occur when operating and monitoring the van systems e. Explain the appropriate action to take, in order to deal with identified problems 28 UX20019

29 UX20017 Manoeuvre the van in restricted spaces This standard is about manoeuvring a goods van in any restricted space either on a public road or in a depot. It covers the checks that you need to make before a manoeuvre is carried out and the safe conduct of the manoeuvre. UX20017_v3

30 NOS 2SfL4 Level 2 Credit value 4 GLH 18 Observations (minimum) 2 External paper(s) 0

31 Manoeuvre the van in restricted spaces Learning outcomes On completion of this unit you will: 1. Be able to manoeuvre the van in restricted spaces 2. Know how to manoeuvre the van in restricted spaces Evidence requirements 1. This unit must be assessed in the workplace, in a realistic working environment and/or in a formal learning environment. 2. You will be assessed over a reasonable period of time using a variety of assessment methods. 3. Competent performance must be demonstrated to your assessor on at least two occasions. 4. Whilst a range of evidence types can be presented for assessment against each assessment criterion, observation of real work activities should be a prime source of evidence. 5. There is no external paper requirement for this unit. UX

32 Achieving observations and developing knowledge Achieving observation outcomes Your assessor will observe your performance of practical tasks and will sign-off an outcome as complete when all assessment criteria have been competently achieved. Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning. Competent performance must be demonstrated to the assessor on at least two occasions. Achieving knowledge outcomes You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below: Observed work Witness statements Audio-visual media Evidence of prior learning or attainment Written questions Oral questions Assignments Case studies Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning. The knowledge and understanding evidence produced must relate to your workplace. 32 UX20017

33 Observations Outcome 1 Be able to manoeuvre the van in restricted spaces You can: a. Follow organisational policies and procedures, in relation to manoeuvring the van, that relate to: health, safety and security legal requirements operating requirements b. Manoeuvre the van in restricted spaces and include: the appropriate use of signals using the appropriate speed for the manoeuvre monitoring the actions of other road users ensuring there is no damage to the van or surrounding environment ensuring the van is in a suitable position for the required activities Observation 1 2 Optional Date achieved Criteria questioned orally Portfolio reference Assessor initials Learner signature UX

34 Knowledge Outcome 2 Know how to manoeuvre the van in restricted spaces You can: Portfolio reference a. Explain the relevant organisational policies and procedures, in relation to maneuvering the van, that relate to: health, safety and security legal requirements operating requirements b. State the: dimensions of the van clearances required for the van during different activities types of signals to be used when manoeuvring the van c. Explain the observations required to ensure the safety of yourself and other road users d. Identity suitable spaces for safe manoeuvring e. Identify the types of hazard that could occur during manoeuvring f. Explain the effects of inappropriate speed during manoeuvring g. Identify problems that can occur when manoeuvring the van in restricted spaces h. Explain the appropriate action to take, in order to deal with identified problems 34 UX20017

35 UX20021 Obtain information on the collection and/or delivery of loads This standard is about your responsibility in relation to the load you are carrying and requirements relating to the collection and delivery of loads. It covers what you need to do to make sure that your vehicle is suitable for the load to be carried and the documentation that you need to complete to comply with legal and organisational requirements during each driving duty. UX20021_v3

36 NOS 2SfL6 Level 2 Credit value 2 GLH 10 Observations (minimum) 2 External paper(s) 0

37 Obtain information on the collection and/or delivery of loads Learning outcomes On completion of this unit you will: 1. Be able to obtain information on the collection and/or delivery of loads 2. Know how to obtain information on the collection and/or delivery of loads Evidence requirements 1. This unit must be assessed in the workplace, in a realistic working environment and/or in a formal learning environment. 2. You will be assessed over a reasonable period of time using a variety of assessment methods. 3. Competent performance must be demonstrated to your assessor on at least two occasions. 4. Whilst a range of evidence types can be presented for assessment against each assessment criterion, observation of real work activities should be a prime source of evidence. 5. There is no external paper requirement for this unit. UX

38 Achieving observations and developing knowledge Achieving observation outcomes Your assessor will observe your performance of practical tasks and will sign-off an outcome as complete when all assessment criteria have been competently achieved. Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning. Competent performance must be demonstrated to the assessor on at least two occasions. Achieving knowledge outcomes You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below: Observed work Witness statements Audio-visual media Evidence of prior learning or attainment Written questions Oral questions Assignments Case studies Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning. The knowledge and understanding evidence produced must relate to your workplace. 38 UX20021

39 Observations Outcome 1 Be able to obtain information on the collection and/or delivery of loads You can: a. Follow all organisational policies and procedures, in relation to obtaining information on the collection and/or delivery of the load, that relate to: health, safety and security legal requirements operating requirements monitoring requirements c. Assess any relevant information that could affect the destination and schedule d. Communicate effectively with others in relation to the collection and/or delivery of the load e. Assess the suitability of the vehicle for the load b. Collect information on the load to include: the details of the load destination and schedule requirements for loading and unloading requirements for collections and/or deliveries Observation 1 2 Optional Date achieved Criteria questioned orally Portfolio reference Assessor initials Learner signature UX

40 Knowledge Outcome 2 Know how to obtain information on the collection and/or delivery of loads You can: Portfolio reference a. Explain the relevant organisational policies and procedures, in relation to obtaining information on the collection and/or delivery of the load, that relate to: health, safety and security legal requirements operating requirements monitoring requirements b. Explain the required information on the load to include: the type of information for the load where the information can be found destination and schedule and any recent information that could affect the destination and schedule requirements for loading and unloading requirements for collections c. Identify problems that can occur when obtaining information on the collection and/or delivery of loads d. Explain the appropriate action to take, in order to deal with identified problems 40 UX20021