Position Description

Transcription

1 Ref : HRF013 Position Description Issue No. : 3 Date: January 2019 Position Title: Division: Department: Technical Manager Production Venue Operations Classification / Level: Job Grade 10 Ordinary working hours and days: Reports to: Positions reporting to this role: Significant working relationships: Decision making / Purchasing Authority: Special conditions Working hours will vary depending on theatre activity in any given week but will average 37.5 ordinary hours, between Monday to Sunday. The requirement for a reasonable amount of overtime has been taken into consideration in the determination of this salary level. Some out of hours work will be required on weekends and evenings. Time off in lieu arrangements are available for excessive overtime. Chief Executive Officer & Artistic Director Heads of Lighting, Sound, Staging; Wardrobe; Stage Management; Production Coordination team; Venue Operations Executive; Production Administration Assistant. Direct reports, peers External customers (other theatre and arts companies, general public, visitors, artists etc) Internal customers (employees of Adelaide Festival Centre Trust) Able to make day-to-day decisions within framework of role Management approval required for purchases outside of position s responsibility Some out of hours work will be required subject to theatre activity. Regular attendance at performances and other events. Some interstate travel may be required. Information on Adelaide Festival Centre Trust Adelaide Festival Centre (AFC) is central to the Arts in South Australia and an integral part of community life in the state. Adelaide Festival Centre welcomes the community, artists and companies and provides arts leadership in SA. We celebrate and showcase Australian artistic achievements, develop them for a world audience and bring stimulating ideas and projects to our state.

2 Department Overview The Production Department is a service provider to shows & events being held within the Adelaide Festival Centre venues. The department comprises of: Staging: Provides equipment and technicians to set up and operate stage requirements to support performances. The services include set construction, rigging, props coordination and operating fly systems for stage effects and scene changes. Lighting: Provides equipment & technicians to set up and operate all types of performance lighting, control systems, follow spot and atmospheric effects (smoke, haze & dry-ice). Event lighting design is also available. General maintenance and repair and installations to all associated equipment. Sound: Provides equipment, technicians to setup and operate sound equipment to support performances to the highest possible standard. These services include live operating, reinforcement & amplification, fold back operating, radio microphone and spectrum management, basic video and all backstage and foyer communications. Technical support to Adelaide Festival Centre events offering venue sound design and studio engineering products. General maintenance and repair and installations to all associated equipment. Wardrobe: Provide equipment and personnel to support performers during performances. Services include dressing performers, setting quick costume changes, wigs & make up and the laundering, alterations and maintenance of costumes. Stage Management: Liaise and interpret the needs of the client, creative and production crew during the life of a performance including the time management and budget. Manage the show from rehearsal, bump in, performance and bump out. Production Coordinators: Liaise and interpret the needs of the client, and act as a conduit for that information between the client and the AFC technical production departments. Summary of Key Purpose: The Technical Manager effectively and efficiently oversees the management of AFC staging, lighting, sound, stage management and production coordination departments within Venue Operations and provides value added customer service to clients and internal stakeholders as well as leadership, training and mentoring to the production crew. This role is responsible for ensuring crews are rostered and managed in accordance with client, industrial and AFC requirements. The Technical Manager will oversee the coordination and communication of activities within AFC venues and the provision of cost effective, technical solutions to external and internal customers which includes ongoing strategic support in the provision of services to all customers. The Technical Manager will provide outstanding customer service on a daily basis by demonstrating respect, listening to and working with our customers, both internal and external, to achieve positive outcomes, where possible, for all involved Page 2 of 5

3 Key Result Area / Accountabilities: Staff Management Manage the Production Department staff by: Overseeing the technical and staffing requirements of Sound, Lighting, Staging, Stage Management, Wardrobe and Production Coordination Overseeing the staff roster to ensure adequate coverage is provided to safely perform all tasks and to maximise cost recovery and efficiency Ensure rostering practices are compliant with Enterprise Agreement requirements. Providing the Production Coordinators & Heads of Department with technical advice for both internal and external customers. Coordinating meetings with staff and clients and advise on technical and staffing requirements. Conducting annual Performance Review and Development discussions with direct reports. Ensuring staff performance issues are being appropriately managed, and supporting or managing the implementation of appropriate performance management or disciplinary processes as appropriate, with support from Human Resources as necessary. Ensuring active succession planning and development of junior personnel to ensure sustainability of the Sound, Lighting, Staging, Stage Management, Wardrobe and Production Coordination departments into the future. Ensuring staff are appropriately rotated through venues to ensure skills are maintained. Ensuring staff are appropriately trained and mandatory skills/licences are valid. Check and authorise timesheets and purchase orders. Client/Operational Management Contribute to the strategic planning and decision-making of AFC, both as an executive and a technical and production specialist, particularly relating to: AFCT policy planning and financial issues; The total customer experience at AFC. Contributing to the development and implementation of the corporate strategic plan; Identifying industry or market trends that will impact AFC; Contributing to the management of key AFC issues; Venue Management/Capital Project Management Represent AFC in relation to capital works projects by: Attending Steering Committees, internal and external meetings as required held in relation to the redevelopment of the Adelaide Festival Centre and/or the surrounding precinct, and liaise with consultants, builders and architects as necessary in relation issues that impact venue management. Overseeing works when in process and assisting with project management and achievement of timelines and milestones; Assessing and evaluating the need for capital equipment in line with best practice in industry Appropriately consult with and report back to the AFCT and Senior Management Group in relation to the commercial and logistic aspects redevelopment, including provision of relevant information to enable effective operation decision making including but not limited to access and egress; emergency procedures; and safety, risk and compliance. Other Perform any other duties as directed by the manager, within level of skills, experience and competence. Provide outstanding customer service on a daily basis by demonstrating respect, listening to and working with our customers, both internal and external, to achieve positive outcomes, where possible, for all involved At all times behave in a manner which is conducive to the values and expected behaviours at the Festival Centre and consistent with those prescribed in the Code of Ethics for the South Australian Public Sector. Demonstrate appropriate behaviour and adhere to AFCT s policies and procedures in relation to EEO and the prevention of Bullying and Harassment in the workplace Page 3 of 5

4 EBMS (Event Business Management System) Employees are responsible for ensuring that they attend compulsory EBMS Training and seek further EBMS Training as needed to perform their role. Records Management All records created within the conduct of AFCT business to be managed in accordance with AFCT s Record Management Policy, associated policies, procedures and legislation. Report a hazard, incident, injury or illness arising from workplace activities within 24 hours. Implement WHS policies, procedures and safe systems of work. Exercise Due Diligence. Be proactive to ensure AFCT complies with its safety obligations. Acquire and update your knowledge of health and safety matters. Understand the operations you are delegated to carry out, and the hazards and risks associated with these operations. Ensure AFCT has, and uses, appropriate resources and processes to eliminate or minimise health and safety risks arising from work being done. Ensure that AFCT has appropriate processes in place to receive and respond promptly to information regarding incidents, hazards and risks. Ensure AFCT has, and uses, processes for complying with duties or obligations under the WHS Act. Verify the provision and use of resources and processes referred to above. Page 4 of 5

5 Key Competencies: Qualification / Education Appropriate tertiary or TAFE qualifications Requirement (essential / desirable) Technical / Business Skills/ Personal Attributes Good communication, negotiation and interpersonal skills A consultative team building style with the ability to accept responsibility for making decisions. Ability to make commercial decisions while taking into account the needs of an arts environment Ability to manage multiple projects simultaneously Lateral thinking and problem solving skills High degree of computer literacy including MS Office products. Comprehensive knowledge of WHS legislation and its practical application in an arts/entertainment environment. High level understanding of the entertainment industry and its terminology, and good knowledge of contemporary technology Experience Extensive experience in an arts/entertainment production environment in a technical capacity. Demonstrated experience in managing a team of technical personnel Previous experience in production coordination and administration Knowledge and experience managing risk in an arts/entertainment environment Previous experience developing & monitoring a maintenance program within a theatre environment. Comprehensive knowledge and experience developing and managing training programs consistent with the Entertainment Industry Training Standards Other A passion for and a strong understanding of the arts/entertainment industry. Page 5 of 5