CERTIFICATE IN MANAGEMENT STUDIES

Transcription

1 CERTIFICATE IN MANAGEMENT STUDIES As part of the University s strategy of increasing lifelong learning and widening participation, the Management Centre and the Leicester Institute of Lifelong Learning are offering a Certificate of Higher Education in Management Studies. The Certificate is a part-time programme aimed at junior supervisory staff and those wishing to begin the process of acquiring the skills and knowledge necessary for managerial posts and functions. It combines face-to-face teaching with developed support materials to enable students to gain 120 credits at level 1 over a period of 13 months (September to October). COURSE AIMS The aims of the certificate programme are: To develop an holistic perspective on the development of management studies. To assimilate historic perspectives within the contemporary business environment. To develop an appreciation of the skills and abilities that contribute to effective management practice, in particular in line with the University s learning and teaching strategy, to develop appropriate quantitative communications and ICT skills, and the ability to apply these in organisational contexts. COURSE OBJECTIVES By the end of the programme students should be able to: Describe and discuss the role and functions of management within an organisational context. Demonstrate an understanding of the broader environmental context. Reflect and develop insights into their own managerial skills and potential. Apply, in a business context, the tools and techniques acquired through study. COURSE OUTLINE The course comprises: 3 Modules of 15 credits Combined Marketing and Accounting modules of 15 credits 2 modules of 10 credits Each of these is of 5 weeks duration A Project period of 14 weeks from early July to mid-october 3 written assignments based on Modules 1, 2 and 5 (45 credits) 1 x 2 hour integrative examinations at the end of the last taught module (20 credits) 1 Group assessment for modules 3 and 4 (15 credits)

2 1 project of words (40 credits) Module 1 - Managing Self (15 credits) Indicative content Time management Thinking skills Influencing styles Communication Career management Intended learning outcomes To employ some broad strategies, as well as specific skills and competences, to improve personal effectiveness, both in the workplace and in relation to studying on the Certificate course; To apply a framework to facilitate more effective time management; To understand their learning style and to take account of this in your studies; To understand the nature of communication and to be able to use different influencing styles effectively; To enhance your creative and critical thinking skills; To consider these objectives in the context of developing your career 1500 word individual assessment Module 2 - Managing information (15 credits) Indicative content Problem solving Decision-making Writing skills Report writing Presentation skills Intended learning outcomes To use structured approaches for information analysis To understand the processes involved in decision-making To be able to structure information in report format To demonstrate effective presentation skills

3 1500 word individual assessment Module 3 / 4 Managing in Organisations Marketing / Accounting (15 credits) Intended learning outcomes Apply familiar marketing models (marketing mix, STP) Differentiate product and customer-orientated approaches; Understand the role of the marketing function to organisations; Recognise the importance of customer relationship management Understand the information needs for effective marketing Interpret typical finance reports (balance sheets; PL accounts Explain the principles of budget setting Describe how organisations manage cash flow Group assessment Module 5 - Managing Operations (15 credits) Indicative content Project management Quality management Introduction to strategy Intended learning outcomes To explain the nature of projects including their defining characteristics and stages; To identify the factors that impact on projects; To explain how quality is defined, measured and controlled To describe how failures arise and how they can be prevented and detected; To understand operations improvement and Total Quality Management (TQM); To explain the main processes in strategic management word individual assessment Module 6 - Managing People (10 credits)

4 Indicative content What is management? Leadership Organisational culture and diagnosis Conflict and negotiation Intended learning outcomes To explain the history of management development and general management theories To understand the origins and management of conflict in the workplace To be able to apply models of organisational culture To demonstrate understanding of leadership theories Integrative case study examination Module 7 Human Resource Management (10 credits) Indicative content HRM theory Teams and Groups Motivation Intended learning outcomes To explain the role of an organisation's HRM function To understand team roles and related theory To describe the processes involved in recruitment and selection To demonstrate understanding of performance appraisal and staff training and development Integrative case study examination Final Project (40 credits) An individual research project on a management topic words ((40 credits)

5 STUDENT HOURS Face-to-face Field work Individual study Tutorials Total: 129 hours 80 hours 685 hours 6 hours 900 hours

6 APPENDICES

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8 Module Specification Date created/amended: Last amended by: Module 1 Managing Self Year Department Lifelong Learning Student Workload Level 1 Module Coordinator Lectures Seminars Period Autumn Term Pre-requisites* Classes 18 Occurrence A Co-requisites* Tutorials Credits 15 Excluded combinations* Fieldwork Other Module Mark Scheme Undergraduate Private Study 100 Minimum Level (UG only) Pass for credit TOTAL 118 Element Percentage Split Group* Qualifying Mark* Alternative Reassessment* Examination Duration (hrs) Due Date (DL only)* Essay When returning marks to the Registry the department will enter the overall module mark Intended Learning Outcomes At the end of this module, typical students should be able: - To employ some broad strategies, as well as specific skills and competences, to improve personal effectiveness, both in the workplace and in relation to studying on the Certificate course; To apply a framework to facilitate more effective time management; To understand their learning style and to take account of this in your studies; To understand the nature of communication and to be able to use different influencing styles effectively; To enhance your creative and critical thinking skills; To consider these objectives in the context of developing your career. Teaching and Learning Methods Taught sessions involving lectures, group discussions, case study analysis, self-assessment inventories. Course materials provided. Students are expected to purchase the companion textbook and a list of recommended additional information sources is provided. Methods

9 The assessment for this module consists of: A reflective essay of 1500 words (100% of the final mark) * INDICATES AN OPTIONAL FIELD, ALL OTHER FIELDS MUST BE COMPLETED

10 Module Specification Date created/amended: Last amended by: Module 2 Managing Information Year Department Lifelong Learning Student Workload Level 1 Module Coordinator Lectures Seminars Period Autumn Term Pre-requisites* Classes 18 Occurrence A Co-requisites* Tutorials Credits 15 Excluded combinations* Fieldwork Other Module Mark Scheme Undergraduate Private Study 100 Minimum Level (UG only) Pass for credit TOTAL 118 Element Percentage Split Group* Qualifying Mark* Alternative Reassessment* Examination Duration (hrs) Due Date (DL only)* Essay When returning marks to the Registry the department will enter the overall module mark Intended Learning Outcomes At the end of this module, typical students should be able: - To use structured approaches for information analysis To understand the processes involved in decision-making To be able to structure information in report format To demonstrate effective presentation skills Teaching and Learning Methods Taught sessions involving lectures, group discussions, case study analysis, presentations. Course materials provided. Students are expected to purchase the companion textbook and a list of recommended additional information sources is provided. Methods

11 The assessment for this module consists of: An analytical essay of 1500 words (100% of the final mark) * INDICATES AN OPTIONAL FIELD, ALL OTHER FIELDS MUST BE COMPLETED

12 Module Specification Date created/amended: Last amended by: Module 3/4 Managing organisations - Marketing and Accounting Year Department Lifelong Learning Student Workload Level 1 Module Coordinator Lectures Seminars Period Spring Term Pre-requisites* Classes 36 Occurrence A Co-requisites* Tutorials Credits 15 Excluded combinations* Fieldwork 80 Other Module Mark Scheme Undergraduate Private Study 120 Minimum Level (UG only) Pass for credit TOTAL 236 Element Percentage Split Group* Qualifying Mark* Alternative Reassessment* Examination Duration (hrs) Due Date (DL only)* Group presentation Essay Yes When returning marks to the Registry the department will enter the overall module mark Intended Learning Outcomes At the end of this module, typical students should be able to: - Apply familiar marketing models (marketing mix, STP) Differentiate product and customer-orientated approaches; Understand the role of the marketing function to organisations; Recognise the importance of customer relationship management Understand the information needs for effective marketing Interpret typical finance reports (balance sheets; PL accounts) Explain the principles of budget setting Describe how organisations manage cash flow Teaching and Learning Methods Taught sessions involving lectures, group discussions, case study analysis. Course materials provided. Students are expected to purchase the companion textbook and a list of recommended additional information sources is provided. Methods

13 The assessment for this module consists of: A Group presentation to a panel (100% of the final mark) * INDICATES AN OPTIONAL FIELD, ALL OTHER FIELDS MUST BE COMPLETED

14 Module Specification Date created/amended: Last amended by: Module 5 Managing Operations Year Department Lifelong Learning Student Workload Level 1 Module Coordinator Lectures Seminars Period Summer Term Pre-requisites* Classes 18 Occurrence A Co-requisites* Tutorials Credits 15 Excluded combinations* Fieldwork Other Module Mark Scheme Undergraduate Private Study 100 Minimum Level (UG only) Pass for credit TOTAL 118 Element Percentage Split Group* Qualifying Mark* Alternative Reassessment* Examination Duration (hrs) Due Date (DL only)* Essay When returning marks to the Registry the department will enter the overall module mark Intended Learning Outcomes At the end of this module, typical students should be able: - To explain the nature of projects including their defining characteristics and stages; To identify the factors that impact on projects; To explain how quality is defined, measured and controlled To describe how failures arise and how they can be prevented and detected; To understand operations improvement and Total Quality Management (TQM); To explain the main processes in strategic management. Teaching and Learning Methods Taught sessions involving lectures, group discussions, case study analysis, self-assessment inventories. Course materials provided. Students are expected to purchase the companion textbook and a list of recommended additional information sources is provided. Methods

15 The assessment for this module consists of: A reflective essay of 1500 words (100% of the final mark) * INDICATES AN OPTIONAL FIELD, ALL OTHER FIELDS MUST BE COMPLETED

16 Module Specification Date created/amended: Last amended by: Module 6 Managing People Year Department Lifelong Learning Student Workload Level 1 Module Coordinator Lectures Seminars Period Summer Term Pre-requisites* Classes 18 Occurrence A Co-requisites* Tutorials Credits 10 Excluded combinations* Fieldwork Other Module Mark Scheme Undergraduate Private Study 100 Minimum Level (UG only) Pass for credit TOTAL 118 Element Percentage Split Group* Qualifying Mark* Alternative Reassessment* Examination Duration (hrs) Due Date (DL only)* Examination When returning marks to the Registry the department will enter the overall module mark Intended Learning Outcomes At the end of this module, typical students should be able: - To explain the history of management development and general management theories To understand the origins and management of conflict in the workplace To be able to apply models of organisational culture To demonstrate understanding of leadership theories Teaching and Learning Methods Taught sessions involving lectures, group discussions, case study analysis, role play Course materials provided. Students are expected to purchase the companion textbook and a list of recommended additional information sources is provided. Methods The assessment for this module consists of: A 2 hour integrated case study examination (100% of the final mark)

17 * INDICATES AN OPTIONAL FIELD, ALL OTHER FIELDS MUST BE COMPLETED

18 Module Specification Date created/amended: Last amended by: Module 7 Human Resource Management Year Department Lifelong Learning Student Workload Level 1 Module Coordinator Lectures Seminars Period Summer Term Pre-requisites* Classes 18 Occurrence A Co-requisites* Tutorials Credits 10 Excluded combinations* Fieldwork Other Module Mark Scheme Undergraduate Private Study 100 Minimum Level (UG only) Pass for credit TOTAL 118 Element Percentage Split Group* Qualifying Mark* Alternative Reassessment* Examination Duration (hrs) Due Date (DL only)* Examination When returning marks to the Registry the department will enter the overall module mark Intended Learning Outcomes At the end of this module, typical students should be able: - To explain the role of an organisation's HRM function To understand team roles and related theory To describe the processes involved in recruitment and selection To demonstrate understanding of performance appraisal and staff training and development Teaching and Learning Methods Taught sessions involving lectures, group discussions, case study analysis, role play Course materials provided. Students are expected to purchase the companion textbook and a list of recommended additional information sources is provided. Methods

19 The assessment for this module consists of: A 2 hour integrated case study examination (100% of the final mark) * INDICATES AN OPTIONAL FIELD, ALL OTHER FIELDS MUST BE COMPLETED