EUROPE. Talent and the bottom line. Anouska Ramsay: Head of Talent, Capgemini UK. Premier Sponsors. Gold Sponsors. Silver Sponsors.

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1 Talent and the bottom line Anouska Ramsay: Head of Talent, Capgemini UK

2 Talent s Impact on your Bottom Line The business cost of each disengaged employee in an organisation is c $10,000. As few as a third of workers in the UK say they are engaged at work Disengaged employees are x4 times more likely to leave their jobs. A direct replacement can cost up to % of a leavers annual salary. Operating margin was percent for low-engagement firms vs engaged and net profit margin 1.38%. Organisations with 9.3 engaged employees for every actively disengaged employee in experienced 147% higher earnings per share (EPS) compared with their competition in % greater employee productivity, 26% less employee turnover. Engaged Talent leads to a 65% greater shareprice increase. Organisations with high levels of engagement outperform the earnings of their peers by 57% Operating margin was 3.74 % for highengagement firms vs low-engagement firms and net profit margin was 2.06 %. Engaging your talent through attraction and retention will save you money, ignoring the disengagement of talent can cost you millions.

3 How does this relate to our experience at Capgemini?

4 Who are Capgemini? With more than 140,000 people in 44 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. We have only one asset at Capgemini OUR PEOPLE - we require the best talent available which means attracting and managing our talent is at the top of our business agenda.

5 What is Capgemini talent? Our war for talent? a) TECHNOLOGY CAPABILITY b) LEADERSHIP CAPABILITY c) Agile, adaptable, flexible workforce d) Innovative and forward thinking e) Self-driven and motivated to make a difference How will addressing these deliver financial benefits, where in the organisation is the gain felt the most? Before you can understand how talent inside and outside of your business is affecting your bottom line you need to understand what talent means to your business.

6 How are we building a workforce that keeps us competitive? Attraction Retention Increased Engagement & Increased Bottom Line Capgemini Apprentice Programme Capgemini Employee Value Proposition

7 Capgemini s Apprentices what is our programme? Combined educational and talent development programme aimed at year olds 5 year programme: 2 year Apprenticeship followed by 3 years part time study at Aston University to complete an Honours degree in Software Development or Business & Information management 12 Week Accelerated Learning Environment National Training Centre what are the benefits? ü ü ü ü ü Achieving our college hire targets Alignment with government agenda Winning new business Financial Benefits Employer Brand How has this affected our bottom line? Average daily remuneration cost: 10% reduction. Delivering more flexible, innovative and competitively priced client work. 85% retention: reduced need to recruit experience into the business.

8 Determining our key differentiators our brand attributes Creating a strong social recruiting campaign Ensuring consistent messaging to all channels once EVP is defined Developing an internal communications and engagement strategy that reinforces the brand attributes

9 What are the next steps for us? How do retain our entry level talent long term? How do we ensure that we have pitched a compelling proposi1on? How do we ins1l a mindset for talent mobility in the organisa1on? How are we going to manage our talent in a proac1ve way rather than the market forcing our hand

10 1. How to impact you bottom line through talent engagement???? You need to define what talent is to your organisation in order to attract and retain the people you want/need Invest time and money identifying and promoting your company culture Develop a strategic approach to getting talent in at the bottom and moving them upwards 4. Identify your success measures so you can see to where you are making and losing money so you can target efforts.

11 Create many doors for talent and leave them open

12 Questions?