CAPABILITY STATEMENT

Transcription

1 CAPABILITY STATEMENT

2 CONTENTS LOCAL KNOWLEDGE 3 YOUR SUCCESSFUL ENGAGEMENT WITH US 4 STRATEGY AND BUSINESS IMPROVEMENT 5 Strategy and Advisory 6 Business Analysis 6 Procurement 6 Capability Development 7 Change and Transformation 7 PROJECT AND PROGRAM MANAGEMENT 8 Project and Program Delivery 9 Project and Program Review and Turn-Around 9 PMO Services 10 Business Case Development and Investment Planning 10 Benefits Management 10 ENTERPRISE ARCHITECTURE AND TECHNOLOGY 11 Security Architecture and Policy 12 Enterprise Architecture 12 Solution Architecture 12 CONTACT US 13

3 Projects Assured is a specialist management consultancy in Canberra. We have an excellent reputation for solving our clients most complex and challenging business problems in the public sector. We deliver services in three core areas of expertise: Strategy and Business Improvement Project and Program Management Enterprise Architecture and Technology LOCAL KNOWLEDGE As a local firm, we exclusively focus on delivering consulting services to the Canberra market. Our directors are born and bred Canberrans, with a deep understanding of the government and commercial sectors. Our consultants are pragmatic, experienced and energetic practitioners who come from senior positions in government and industry and most have backgrounds in management consulting. We are committed to supporting the Canberra community and actively support a range of local initiatives including: Soldier On Malkara School DonateLife Canberra Cancerians GWS Giants AFL/AFWL Canberra Rowing Club Ks for Kids AFFIRM A Bloody Long Walk Salvation Army Smith Family Christmas Appeal Sunrise Cambodia Foundation 3

4 YOUR SUCCESSFUL ENGAGEMENT WITH US Our reputation is based on our ability to successfully deliver on challenging projects. We devote equal attention to achieving excellent project outcomes and ensuring that your experience of working with us is positive, productive and collaborative. We measure the success of all our engagements across six key areas, ensuring a whole-of-service focus, as follows: Service delivery excellence: We deliver structured, credible and outcome-focused executive and stakeholder engagement. We pride ourselves on our open and frank communication. We offer coaching, mentoring and structured learning to enhance your team s self-reliance. Consulting excellence: Every deliverable is a Projects Assured deliverable and held to the highest quality standards. Our consultants undergo continuous professional development to develop and refine their skills. We have access to best practice tools, frameworks and methodologies across a range of industries. Operational excellence: We provide regular and insightful status reporting, clear communication and best practice information management and security. Culture excellence: Our people are pragmatic and experienced professionals who are affable, available and responsive. Brand excellence: We uphold our reputation for exceeding expectations by consistently delivering high quality results. We enhance our clients brands through our behaviour, engagement approach and service quality. Value for money: We deliver transparency and value for money on all our engagements, with no surprises or hidden costs. This is evidenced by the high rate of repeat business we obtain. 4

5 STRATEGY AND BUSINESS IMPROVEMENT Public sector organisations are operating in an environment of constant and rapid change. They face increasing pressure to do more with less, whilst navigating the challenges of digital transformation, high public expectations and a changing political environment. Our expert consultants can bring clarity to complexity and help you implement successful strategies to address critical business challenges, including: How can we realise efficiencies from digitising manual processes, workflows and forms? What is the best strategy to manage a growing workload with staffing cuts and funding reductions? How can I improve my organisation s culture and break down silos between teams?

6 STRATEGY AND ADVISORY Our experienced management consultants have an impressive track record of advising senior executives in the public and private sectors, and have specific expertise in strategic planning, business improvement and designing and delivering transformational change. We work collaboratively with management teams to better understand our clients business, conduct detailed evidence-based analysis, and develop targeted advice to create sustained improvement in organisational performance. Our management consultants are renowned for their passion and commitment - developing and delivering timely, innovative solutions to challenging business problems. BUSINESS ANALYSIS Our skilled business analysts combine pragmatism with innovation to address our clients most complex people, process and technology challenges. We capably navigate complex legislative, policy and regulatory environments and are recognised for achieving significant business process improvements in the public sector. We are experts in digital transformation, backed by a strong team of digital and technical specialists. Across all our engagements, we work in partnership with your team to surface and articulate solutions by: Facilitating workshops and interviews to gather business and technical requirements. Defining and articulating current and future requirements. Modelling concepts, scenarios and use cases, and conducting detailed analysis to surface options. Planning, conducting and evaluating trials of new business processes and adoption of technology to assess options. Preparing final reports, with targeted user and operator guides, for a smooth handover to you. PROCUREMENT Our procurement specialists have decades of experience planning, designing and delivering government procurements, particularly in defence, security and technology sectors. Our expertise lies not only in diligently applying the Commonwealth Procurement Rules, but also in collaborating with our business analysts to ensure requirements are comprehensively understood, articulated and addressed. We can help you plan for a successful procurement, design a sourcing strategy, assess tender responses, and negotiate and manage contracts. 6

7 CAPABILITY DEVELOPMENT Our team of ex-military, law enforcement and defence experts have extensive practical experience in all phases of the Defence Capability Life Cycle. We understand the Smart Buyer framework as an integral part of the new Capability Life Cycle to identify key project risks and tailor strategies for project execution. We can assist you with: Defining strategies and operational concepts. Specifying requirements, including identifying risks and mitigations. Project/program planning, documentation and industry engagement. Assisting with acquisition, testing and evaluation, and transition into service planning and execution. Sustainment and enhancement management of incoming and in-service systems to conform with ISO 55000:2014 Asset Management, AS/NZS 4536:1999 Life Cycle Costing An Application Guide and AS/NZS IEC 60300:2015 Dependability Management. Assisting with appropriate disposal of capabilities, including transition arrangements. CHANGE AND TRANSFORMATION Our certified change managers are business analysts and management consultants with strong experience leading organisational, cultural and technological change. Trained in proven methodologies (including Prosci s ADKAR model), we have the skills and experience to ensure your change program succeeds. To achieve lasting change that aligns organisational behaviour with business strategy, we: Precisely assess, analyse and diagnose issues informed by best practice methodologies. Identify and engage key stakeholders at all levels, and facilitate workshops to achieve decisions. Develop practical tool-kits to embed change and provide hands-on implementation support. 7

8 PROJECT AND PROGRAM MANAGEMENT The achievement of sustainable and lasting change is contingent on effective delivery of projects and programs. Whether your goal is to set-up a project for success from day one, manage a complex program using best practice principles, or turn-around an initiative running over budget, behind schedule and/or short on deliverable quality - our team has the expertise to ensure you succeed. Our experts can assist throughout the project and program management lifecycle, with issues including: How can I fix my red project that s late and overbudget, without compromising on scope or quality? How well does my organisation deliver projects and programs, and where can we improve? What frameworks, methodologies, processes and tools does our Project/Program/Portfolio Management Office need to succeed? Projects Assured was built on our expertise in project and program management. Our skilled practitioners have deep experience setting up projects/programs, managing day-to-day project delivery, intervening to improve the likelihood of success for at-risk initiatives, and evaluating post-implementation outcomes. Our team has qualifications in PRINCE2, PMBOK, PMP, P3O, P3M3, PRINCE2 Agile and MSP.

9 PROJECT AND PROGRAM DELIVERY Our experienced Program/Project Managers, Coordinators and Schedulers have a proven track record for delivering initiatives on time, on budget and within scope. We are experts at rigorously applying best practice methodologies to all aspects of project/program planning, delivery and evaluation. Drawing on the expertise of our business analysts and management consultants, we ensure that business and technical requirements are both well understood and successfully delivered. We drive transformational change by applying a structured, tightly controlled and outcomes-focused approach to all initiatives, with an emphasis on: High-quality documentation including project/program plans, business cases, schedules and executive briefs. Clear action-oriented reports that surface critical issues for senior executive resolution. Productive stakeholder and industry engagement at all levels of seniority. Mature and well-structured processes and governance mechanisms. PROJECT AND PROGRAM REVIEW AND TURN-AROUND As assurance professionals, we are experts at conducting independent assessments of projects/programs, including Gateway Reviews and P3M3 maturity assessments. Our accredited Gateway Reviewers have a strong reputation in Canberra for their frank and forthright assessments of highrisk, high-value initiatives. We are experts at bringing at-risk and failing initiatives back on track to deliver successful outcomes. We take on our clients most difficult projects and programs, and apply rigour and discipline to turn around their odds of success by transforming documentation, governance, vendor contract management, stakeholder engagement, reporting, issue escalation and executive engagement. There is no initiative too red for us to recover. 9

10 PMO SERVICES Our team provides hands-on support to transform the effectiveness of Project/Program/Portfolio Management Offices (PMOs). We don t take a one-size-fits-all approach we design tailored solutions based on a careful assessment of your business requirements, existing PMO capabilities and operating procedures. Coaching your team in consistently applied best practice methodologies is core to our approach. We offer a full suite of PMO services including: Reviews of existing processes. Design and implementation of frameworks, tools and templates. Data gathering and analysis. Reporting, risk and issues management. Master scheduling. Stakeholder engagement. Executive briefings. We are experts in gaining data-driven insights into project/program performance, and drawing on them to facilitate investment decision making and issue resolution at the senior executive level. BUSINESS CASE DEVELOPMENT AND INVESTMENT PLANNING Our team brings strong analytical and evaluation skills to drive business case development, investment planning and investment appraisal. We can assist you by: Clearly defining scope and objectives for a proposal. Conducting options analysis and providing recommendations to senior executives. Undertaking cost modelling with robust and transparent assumptions. Articulating tangible and intangible benefits, and plans for realising such benefits. Providing appraisal of investment plans (cost/benefit analysis) including estimates of return on investment. BENEFITS MANAGEMENT While benefits lie at the heart of why many projects and programs are established, they are notoriously difficult to identify, define, benchmark, track and realise (particularly over a multi-year time horizon). Our team has the skills and experience to help you succeed with all aspects of benefits management - from initial identification through to working with executives to drive real and effective benefits realisation. 10

11 ENTERPRISE ARCHITECTURE AND TECHNOLOGY With continued business demand for flexible, scalable and agile Information and Communications Technology (ICT) services, many organisations are transforming their core tools, systems and platforms. For organisations to succeed, it is essential that ICT change is rooted in a clear articulation of business needs and tightly connected to the organisation s strategic vision. Our team of experts provide a highly effective interface between business and ICT and can help you solve problems across the full ICT stack such as: How can we transition our s, files and critical business applications to a highly secure cloud network? How can we transform our customers experience with our complex and siloed legacy systems? How do I ensure that my systems are protected against cyber attack? How do I make sure a complex ICT project has the right technical solution? Projects Assured provides specialist technical advice regarding the architecture, design, implementation, support and maintenance of enterprise-scale ICT systems. Our people are technical experts across all aspects of ICT and are highly skilled and experienced in providing strategic advice in complex ICT environments.

12 SOLUTION ARCHITECTURE Our experienced Solution Architects have a track record of successfully delivering to federal government, from highly specialised and time critical technical projects to large-scale solution architecture. We are skilled at translating business requirements, technology solutions and enterprise architecture into deliverable projects. We have specialist expertise in cloud computing and user-centred design. Our team can support you throughout the project lifecycle, including validating business requirements, developing technical requirements, and providing assurance and governance of ICT-related projects. SECURITY ARCHITECTURE AND POLICY Our cyber security experts combine deep public sector experience with strong technical proficiency to offer industry-leading consulting services in network, system and information security. We advise on all elements of governance, risk management and compliance, and have specialist expertise in the Information Security Manual (ISM) and Protective Security Policy Framework (PSPF). We can assist with security architecture planning, requirements development, design and research, implementation, and review and evaluation. ENTERPRISE ARCHITECTURE Our highly skilled Enterprise Architects help our clients to form whole-of-enterprise views of their complex business and ICT resources to assist with development of successful business plans and strategies. We are experienced in navigating the complexities of modern ICT environments, in which sharing, integration and dependencies occur at every level of the ICT stack. Importantly, we understand the value of proactively managing these complexities during the planning stages when their impact can be minimised through design changes, resulting in lower costs and fewer surprises during implementation. Our approach consistently improves the on-time, on-budget and on-benefit delivery of ICT projects and services. We are experts in applying structured methodologies to: Surface gaps, overlaps and opportunities for consolidation and optimisation in ICT environments. Conduct dependency analyses and change impact analyses to evaluate the feasibility of potential business improvement strategies. Provide architectural and technical assurance for in-flight projects, ensuring they operate in compliance with ICT strategy and policy, and that an appropriate balance is struck between project-level and enterprise-level priorities. 12

13 Projects Assured can ensure you get the right outcomes. Contact Greg Sly or David O Rourke to find out how we can help your organisation. greg.sly@projectsassured.com.au david.orourke@projectsassured.com.au Projects Assured Ground Floor, 33 Torrens St, Braddon ACT