VACANCY NO.42JUNE/18: ROAD SAFETY OFFICER. Applications are invited from suitably qualified candidates to take up the above positions.

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1 VACANCY NO.42JUNE/18: ROAD SAFETY OFFICER Applications are invited from suitably qualified candidates to take up the above positions. JOB DESCRIPTION: ROAD SAFETY OFFICER Road Safety Officer Salary Band: Band 2 Salary range: $21,614 - $25,937 Enforcement Manager Enforcement The position is responsible to enforce traffic safety related laws under Land Transport Act 1998, Land Transport Regulations 2000 and Electronic Fare Ticketing Regulations. 1. Provide an on-road undertaking high visibility patrols, set up and manage road check points. Issuance of TINs to all motor vehicle drivers and owners for not complying Land Transport ACT 1998 and Regulations (2000) and Electronic Fare Ticketing Regulations. 2. Attend to 582 text and PSV complains. Issue warning notices to drivers, owners, prepare show cause file, record statement. 3. Escort high-risk vehicles and loads to improve journey time for all road users 4. Issuance of Defects Orders for non-compliance vehicles operating on our roads under VRC Regulation 2000 and Advise customers on nature of defects found and procedures for clearing of defect orders 5. Provide a high level of customer service and care. 6. Attend legal proceedings and provide evidence in court as a witness as and when required Testify in court regarding the circumstances surrounding and reasons for issuing TIN citations 1. Submission of reports on number of TIN issuance 2. Submission of reports on number of Defect Orders 3. Number of Court Proceedings attended and prosecuted 4. Submission of Reports on Complaints attended to and resolved Diploma in Automotive / Mechanical Engineering or in similar position, with at least three (3) years working experience, any other relevant qualifications. or equivalent, the following Knowledge, Experience, are required:

2 1. Knowledge on all types of Motor Vehicle License and Public Service Vehicle operating in Fiji Roads. 2. Basic knowledge on types of Fiji Driver licence, Learns permit, Provisional Licences and condition. 3. Understanding of teams and how to work within a high expectation service-oriented environment and able to deal tactfully and effectively with the public and other employees. 4. Experience of working in a customer focused environment and dealing with persistent and difficult customers. 1. Demonstrated ability to communicate effectively and be a team player 2. Demonstrated ability to analyse and contribute to solutions to complex problems, in a resource constrained environment. 3. Service oriented approach, with a commitment to supporting the operational/corporate environment of the organization 4. Ability to work with minimum supervision to achieve organisation target VACANCY NO.43JUNE/18: TEAM LEADER LOAD MANAGEMENT - READVERTISED Applications are invited from suitably qualified candidates to take up the above positions. JOB DESCRIPTION: TEAM LEADER LOAD MANAGEMENT Team Leader Load Management Salary Band: Band 5 Salary range: $41,536 - $49,843 Enforcement Manager Enforcement The Team Leader Load Management will be responsible of the Weighbridge and portable scale operations and leading Weighbridge Technician in servicing, ensuring full time functionality and repairing of the fixed weigh bridges and portable weigh scales. Be responsible for ensuring that all weigh scales are calibrated at all times. Train, learn and maintain a good understanding of the Trade Measurement System. 1. Managing of daily shift operations, assigning and rostering teams and briefing and debriefing before and after shifts. Maintaining daily vehicle inspection records of all vehicles weighed with actions taken and submits to Manager Enforcements office in a timely manner. Timely submission of daily, weekly and monthly reports. Also Report any anomalies/errors to the weighbridge system to weighbridge technician immediately to the Weighbridge Technician.

3 2. Set proper guidelines for Weighbridge officers and ensure that sire rules are being followed by customers. Ensure housekeeping on the weighbridge (and general areas of the weighbridge) including the office in a clean, tidy and hazard free condition at all times. 3. Ensure that all weighbridge staff is fully aware of their duties and have the necessary training. Train where appropriate. 4. Ensure all reports/paperwork/contracts are in line with company procedures, the weighbridge is covered and attended during all opening times and the facility is in compliance with all Health, Safety and Environmental policies and procedures. 5. Keep records of all documents for procurements. Check and maintain vehicle running sheets and ensure functionality of vehicles at all time with regular servicing and maintenance. 6. Ensure that all weighing equipment are in running order at all times, all equipment is calibrated and certified. Organise servicing and maintenance of equipment and procure parts as and when needed. 1. Submission of reports on the compliance level of overloading trucks 2. Submission of reports on regional operations and compliance level 3. Submission of reduction of overloading monthly 4. Proper verification of valid and invalid TINS Diploma in Automotive / Mechanical Engineering or any other relevant qualification in a similar field, with at least three (3) years working experience, or equivalent. Must be a holder of a valid Fiji Weighman s License, the following Knowledge, Experience, are required: 1. Experience in working within a high expectation service-oriented environment and able to deal tactfully and effectively with the public and other employees 2. Experience of working in a customer focused environment and dealing with persistent and difficult customers 3. Good computer skills including MS Word, Excel, PowerPoint, Internet and 4. Ability to communicate effectively with the public and in court for the purpose of giving explanations with reasons. Demonstrated ability to communicate effectively and be a team player Demonstrated ability to analyse and contribute to solutions to complex problems, in a resource constrained environment. Service oriented approach, with a commitment to supporting the operational/corporate environment of the organization Ability to work with minimum supervision to achieve organisation target

4 VACANCY NO.44JUNE/18: SENIOR LEGAL OFFICER Applications are invited from suitably qualified candidates to take up the above positions. JOB DESCRIPTION: SENIOR LEGAL OFFICER Senior Legal Officer Salary Band: Band 5 Salary range: $41,536 - $49,843 Legal Manager Legal The position of the Senior Legal Officer reports to the Manager Legal Services and will be responsible in delivering effective and efficient legal support services to the Authority. 1. Litigation of cases for the Authority in the Magistrates Court and in the High Court and Court of Appeal 2. Assist with the responsibility of representing the Authority to the Land Transport Appeals Tribunal 3. Represent the Authority in the Employment Relations Tribunal and Employment High Court; 4. Be able to assist in advisory and vetting all LTA Board related matters as per meetings scheduled 5. Attend meetings involving stakeholders of the Authority 6. Has the ability to supervise the Legal Department in the absence of the Manager Legal Services 7. Ability to make firm and logical decisions in accordance to law and policies 1. Submission of reports on the number of litigation cases 2. Submission of reports on Employment Relations Tribunal matters 3. Submission of reports on appeals dealt with at the Land Transport Appeals Tribunal. 4. Proper advisory and vetting of all LTA related matters. A Minimum of Bachelor s Degree in Law (LLB) and any other Degree will be advantageous; Must be admitted to the High Court of Fiji with an unconditional Practicing Certificate with at least three (3) years post admission experience; and A valid Fiji Driver licence is advantageous (optional) and be able

5 to travel throughout Fiji if necessary or required., any other relevant qualifications. or equivalent, the following Knowledge, Experience, are required: 1. Experience in working within a high expectation service-oriented environment and able to deal tactfully and effectively with the public and other employees. 2. Experience of working in a customer focused environment and dealing with persistent and difficult customers. 3. Good computer skills including MS Word, Excel, PowerPoint, Internet and Ability to communicate effectively with the public and in court for the purpose of giving explanations with reasons. 1. Must have potential and ability to solve complex problems; 2. Must have excellent oral presentation skills and an equal command of the English language; 3. Must have the ability to handle a heavy workload, complete work accurately and according to strict timelines and demonstrate intellectual capacity, drive, innovation and leadership. 4. Must be able to attend High Court and Court of Appeal without supervision; 5. Demonstrate a diplomatic approach in difficult situations and be able to give clear, accurate advice on procedure; 6. Must be a good team worker, have good interpersonal and communication skills and an ability to supervise legal officers in their work; VACANCY NO.45JUNE/18: ADMIN DRIVER - READVERTISED Applications are invited from suitably qualified candidates to take up the above positions. JOB DESCRIPTION: ADMIN DRIVER Admin Driver Salary Band: Band 1 Salary range: $17,302 - $20,762 Admin Manager Finance The position is responsible for ensuring the proper maintenance of the Authority s vehicle and the timely delivery and collection of written documents for admin departments. 1. Provide transportation for Head Office employees, Board Members and VIP visitors. 2. Follow-up the driver planning and scheduling and register transportation requests. 3. Facilitate transportation and airport pickups during official tours and visits.

6 4. Deliver correspondences to government departments. 5. Deliver payment transfers to the bank/ or the suppliers, conduct cash purchases for office expenditure. 6. Support administration section as a messenger by assisting with mail deliveries, both incoming and outgoing. 7. Ensure that vehicles are kept perfect and clean at all times by washing both the inside and outside parts of the vehicle. 8. Carry out routine checks on vehicles and ensure they are sound. 9. Recognize electrical and mechanical faults and report to the Fleet department. 10. Report any instance of mishap or accident to the Senior Fleet or Fleet Officer. 1. Submission of reports on weekly activities 2. Submission of reports for vehicle maintenance 3. Submission of reports on timely delivery of documents and items Completion of Secondary Education with a Clean Driving Record and five (5) years driving experience any other relevant qualifications. or equivalent, the following Knowledge, Experience, Skills and Abilities are required: 1. Experience in working within a high expectation service-oriented environment and able to deal tactfully and effectively with the public and other employees. 2. Experience of working in a customer focused environment and dealing with persistent and difficult customers. 3. Well versed with Microsoft Suite 4. Ability to communicate effectively with customers 1. Must have potential and ability to solve complex problems; 2. Must have excellent oral presentation skills and an equal command of the English language; 3. Must be a good team worker and ability to work with minimum supervision VACANCY NO.46JUNE/18: WEIGHBRIDGE OFFICER Applications are invited from suitably qualified candidates to take up the above positions. JOB DESCRIPTION: WEIGHBRIDGE OFFICER Weighbridge Officer Salary Band: Band 2

7 Salary range: $21,614 - $25,937 Weighbridge & Load Management Manager Enforcement The primary responsibility of the post is to enforce motor vehicle, traffic, over weight related offences, and deal with complains under Land Transport ACT 1998, Land Transport (Vehicle Registration and Construction, Driver, Public Service Vehicle and Traffic) Regulation 2000, ensuring compliance with the set weight limits is adhered by vehicle owners and also ensuring that all trucks in and out of the weighbridge are weighed appropriately, as stipulated in the Annual Corporate Plan and Strategic Plan. 1. Provide an on-road undertaking high visibility patrols and Set up, manage road check points. Direct traffic coming onto site and operate portable/ fix weighbridge, recording all vehicles entering and leaving the site. Issuance of TINs to all motor vehicle drivers and owners for not complying LTA ACT 1998 and Regulations (2000). 2. Check proper function of the weighbridge, communication and computer equipment Report any malfunction immediately and follow up on the repair. 3. Assist weighbridge Technicians in servicing, calibration and certification of scales for accurate weighing. Complete paperwork and electronic timesheets & calibration within time. 4. Issuance of Defects Orders for non-compliance vehicles operating on our roads under Vehicle Registration and Construction Regulation 2000 and Advise customers on nature of defects found and procedures for clearing of defect orders. 1. Submission of reports road check points and patrols 2. Submission of reports on compliance of overloading vehicles 3. Submission of reports on Defect Order Issuance Diploma in Automotive or Electronic or Mechanical Engineering, with three (3) years work experience or required., any other relevant qualifications. or equivalent. Must be a holder of a valid Fiji Weighman s License, the following Knowledge, Experience, are required: 1. Experience in working within a high expectation service-oriented environment and able to deal tactfully and effectively with the public and other employees. 2. Experience of working in a customer focused environment and dealing with persistent and difficult customers. 3. Good computer skills including MS Word, Excel, PowerPoint, Internet and .

8 1. Excellent report writing skills 2. Demonstrated effective organization skills 3. Ability to work extra hours with minimum supervision 4. Effective time management and ability to complete work within deadlines JOB DESCRIPTION: 47JUNE/18CONTACT CENTRE AGENT Contact Centre Agent Salary Band: Band 2 Salary range: $21,614 - $25,937 Call Centre Team Leader Contact Centre To ensure that the highest quality customer service is provided and a range of internal and external services to support service delivery and good governance across the organization. The Contact Centre Agent is accountable to the TL and is responsible for the following activities: - 1. Answer incoming calls and assist customers with their enquiries. 2. Make outbound and research calls 3. Create further interest in the company's services by inviting customers to use the services and products offered 4. Provide a high level of personalised customer service 5. Update databases with changes to the details and status of each customer or prospective customer 6. Arrange the distribution of products, information kits or brochures to clients and interested parties 7. Follow up on client calls with clerical duties, including faxing, filling out paperwork, conducting credit reference checks and liaising with other departments 8. Deal with all complaint calls in a timely manner 9. Replying promptly via , chat 1. Answer incoming calls and assisting customers with their enquiries 2. Follow up on clients calls with clerical duties, including faxing, filling out paperwork, conducting credit reference checks and liaising with other departments

9 3. Arrange the distribution of products, information kits or brochures to clients and Interested parties 4. Replying promptly via s and chat 5. Deal with customer complaints in an ideal and timely manner. A Minimum of Diploma in Office Administration or Secretarial Studies or Frontline Management with at least 3 years of relevant work experience. 1. Experience in working within a high expectation service-oriented environment and able to deal tactfully and effectively with the public and other employees 2. Experience of working in a customer focused environment and dealing with persistent and difficult customers 3. Good computer skills including MS Word, Excel, PowerPoint, Internet and 4. Ability to communicate effectively and efficiently with internal and external customers or stakeholders. 1. Must have potential and ability to deliver high level of customer service 2. Must have a good command of oral and written English 3. Must be able to perform duties with accuracy taking into account attention to detail 4. Must be a good team worker, have good interpersonal and communication skills and have the ability to multi-tasking JOB DESCRIPTION: 48JUNE/18 CUSTOMER SERVICE OFFICER Customer Service Officer Salary Band: Band 2 Salary range: $21,614 - $25,937 Registration & Licensing Team Leader Licensing The Customer Service Officer practices and maintains professional customer service in performing licensing duties and collecting revenue. The Customer Service Officer is accountable to the Team Leader-Registration & Licensing and is responsible for efficient and pro-active customer services in the following activities:- 1. Issue and renewal of Fiji and International Driving License

10 2. Renewal of annual registration motor vehicle 3. Receipting of Traffic Infringement Notice & PSV permits/defect orders 4. Notation of bill of sale/search 5. Alteration or motor vehicle & driving license records 6. Transfer of motor vehicle, PSV permits 7. Issue of excess permits 8. Correct balancing of daily revenue 9. Booking and scheduling driving test and inspections 10. Prompt attendance to counter service and response to enquiries and complaints 11. Communicate and comply to the work procedures of the change process 12. Providing administration support through organizing/ following up outstanding matters 13. Performing related/ other duties assigned by Team Leader 1. Reducing customer waiting time 2. Reducing customer serving time 3. Correct data entry 4. Timely filing of all the documents received over the counter daily 5. Transaction on target, Served above average customer daily 6. Customers are ensured to provide accurate documentations and information at the enquiries before initiating transaction A Minimum of Diploma in Management or Business Administration or any other related field with a minimum of 2 years relevant work experience. 5. Experience in working within a high expectation service-oriented environment and able to deal tactfully and effectively with the public and other employees. 6. Experience of working in a customer focused environment and dealing with persistent and difficult customers. 7. Good computer skills including MS Word, Excel, PowerPoint, Internet and Ability to communicate effectively and efficiently with internal and external customers or stakeholders. 5. Must have potential and ability to deliver high level of customer service; 6. Must have a good command of oral and written English; 7. Must be able to perform duties with accuracy taking into account attention to detail; 8. Must be a good team worker, have good interpersonal and communication skills and have the ability to multi-tasking; 9. Should develop working relationships with all customers, stakeholders, government offices and departments. 10. Ability to work extra hours when required.

11 Personal Character and Eligibility All applicants for employment in the Land Transport Authority must be of good character, with a background that demonstrates their commitment to the values of the organization. Applicants must also be Fijian Citizen, under Age 55, in sound health, with a clear police record. Applications will be regarded as incomplete should the applicant fail to submit their covering letter not more than two (2) pages addressing how they meet the Knowledge, Experience, required for the position with their current CV, 2 recent referee and 1 being the immediate Supervisor and copies of relevant academic transcripts or certificates. Applications that do not address the selection criteria will not be considered. 1. Applications can be accessed through the online recruitment portal (recruitment.lta.com.fj/linkrm) or ed to recruitment@lta.com.fj