A STUDY ON JOB SATISFACTION IN HOMESTEAD DEVELOPERS PVT LTD MOHAMMED ROSHIF U

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1 A STUDY ON JOB SATISFACTION IN HOMESTEAD DEVELOPERS PVT LTD ABSTRACT MOHAMMED ROSHIF U Assistant Professor in Management Studies, JM Arts & Science College, University of Calicut, Kerala Job satisfaction or employee satisfaction has been defined in different ways. Some believe it is simply how an individual is involved with his or her job, in other words, whether or not they like the job or individual aspects or facets of jobs, such as nature of work or supervision. The happier people are within their job, the more satisfied they are said to be. A primary influence on job satisfaction is the application of Job design, which aims to enhance job satisfaction and performance using methods such as job rotation, job enlargement, job enrichment and job re-engineering. Job satisfaction is a very important in an organization and is frequently measured by firms. The most common technique for measurement is the use of rating scales where employees report their thoughts and reactions to their jobs. Questions can relate to rates of pay, work responsibilities, variety of tasks, promotional opportunities, the work itself, and co-workers. The purpose of the study has the following aims. To find whether the employees of Homestead developers are satisfied or not; analyse the company s working environment; check the degree of satisfaction of employees; find that they are satisfied with their job profile or not; and to find out if the employees are working with their full capabilities or not. INTRODUCTION Job satisfaction is an attitude which results from balancing & summation of many specific likes and dislikes experienced in connection with the job- their evaluation may rest largely upon one s success or failure in the achievement of personal objective and upon perceived combination of the job and combination towards these ends. Job satisfaction is an important indicator of how employees feel about their job and a predictor of work behaviour such as organizational citizenship, Absenteeism, Turnover. Job satisfaction benefits the organization includes reduction in complaints and grievances, absenteeism, turnover, and termination; as well as improved punctuality and worker morale. Job satisfaction is also linked with a healthier work force and has been found to be a good indicator of longevity.job satisfaction in regards to one s feeling or state of mind regarding nature of their work. Job can be influenced by variety of factors like quality of one s relationship with their supervisor, quality of physical environment in which they work, degree of fulfilment in their work, etc. Positive attitude towards job are equivalent to job satisfaction whereas negative attitude towards job has been defined variously from time to time. In short job satisfaction is a person s attitude towards job. OBJECTIVES OF THE STUDY To find whether the employees are satisfied or not. To analyse the companies working environment. To check the degree of satisfaction of employees. To find that whether employees are satisfied with their job profile or not. 1 icmrrjournal@gmail.com

2 SCOPE OF THE STUDY The scope of the study is very vital. Not only the Human Resource department can use the facts and figures of the study but also the marketing and sales department can take benefits from the findings of the study. The sales department can have fairly good idea about their employees, that they are satisfied or not. The marketing department can use the figures indicating that they are putting their efforts to plan their marketing strategies to achieve their targets or not. Some customers have the complaints or facing problems regarding the job. So the personnel department can use the information to make efforts to avoid such complaints. SOURCES OF DATA AND METHOD OF DATA COLLECTION In this study, the historical review is from secondary data. A detailed questionnaire is prepared and distributed to employees and collected their opinions. On the basis of collected opinion through questionnaire data is analysed in a systematic way such as tables and interpretation. SAMPLE DESIGN It is the way of selecting sample. A sample design is a definite plan for obtaining a sample from the given population. It is determined before data are collected. The sample design to be used must be decided by the researcher taking in to consideration the nature of the enquiry and other related factors. SAMPLE SIZE Questionnaire is filled by 50 employees of Homestead developers Pvt ltd. RESEARCH METHODOLOGY Research can be defined as the manipulation of things, concepts or symbols for the purpose of generalizing to extend, correct or verify knowledge, whether that knowledge aids in construction of theory or in the practice of an art In short, the search for knowledge through objective and systematic method of finding solution to a problem is research. Research refers to a search for knowledge. It is a systematic method of collecting and recording the facts in the form of numerical data relevant to the formulated problem and arriving at certain conclusions over the problem based on collected data. Thus formulation of the problem is the first and foremost step in the research process followed by the collection, recording, tabulation and analysis and drawing the conclusions. The problem formulation starts with defining the problem or number of problems in the functional area. To detect the functional area and locate the exact problem is most important part of any research as the whole research is based on the problem. DATA ANALYSIS &INTERPRETATION TABLE-1 AGE OF EMPLOYEES AGE 20-30Yrs 30-40Yrs 40-50Yrs 50 And above Total RESPONDENTS PERCENTAGE icmrrjournal@gmail.com

3 The above table reveals that 52% of the respondents are between the age group of 20 to 30 years, 30% of the respondents are between the age group of 30 to 40 years, 12% are between the age group of 40 to 50 years and 6% of the respondents are above 50 yrs. TABLE-2 GENDER OF EMPLOYEES AGE Male Female Total RESPONDENTS PERCENTAGE The above table reveals that 66% of the respondents are male and 34% of the respondents are female. TABLE-3 EDUCATIONAL QUALIFICATION OF EMPLOYEES EDUCATIONAL SSLC/HSC Undergraduate Post graduate Total QUALIFICATION RESPONDENTS PERCENTAGE The above table reveals that 12% of the respondents are SSLC/HSC, 70% of the respondents are under graduate and 18% of the respondents are post graduate. TABLE-4 MARTIAL STATUS OF EMPLOYEES MARITAL STATUS Married Unmarried Total RESPONDENTS PERCENTAGE The above table reveals that 46% of the respondents are married and 54% of the respondents are unmarried. TABLE-5 WHETHER JOB SUITS EDUCATIONAL QUALIFICATION JOBS SUITS WITH Yes No Total EDUCATIONAL QUALIFICATION RESPONDENTS PERCENTAGE The above table reveals that 84% of the respondents say that the job suits their educational qualification and 16% of the respondents say that the job does not suits their qualification. TABLE-6 EMPLOYEES RESPONSE TOWARDS THEIR PACKAGE PACKAGE Highly satisfied Satisfied Neutral Dissatisfied Highly RESPONDENTS PERCENTAGE The above table reveals that 14% of the respondents are highly satisfied with their package, 48% satisfied, 20% neutral, 16% and 2% of the respondents are highly with their package. 3 icmrrjournal@gmail.com

4 TABLE-7 EMPLOYEES OPINION TOWARDS SUPERIOR SUBORDINATE RELATIONSHIP SUPERIOR- SUBORDINATE Highly satisfied Satisfied Neutral Dissatisfied Highly RELATIONSHIP RESPONDENTS PERCENTAGE The above table reveals that 6% of the respondents are highly satisfied with superior-subordinate relationship, 70% satisfied, 6% neutral, 14% and 4% of the respondents are highly with their package. TABLE-8 EMPLOYEES RESPONSE TOWARDS STRESS IN JOB STRESS IN JOB Yes No Total RESPONDENTS PERCENTAGE The above table reveals that 44% of the respondents face stress in their job and 56% of the respondents do not face stress in their job. TABLE-9 EMPLOYEES SATISFACTION TOWARDS WORK ENVIRONMENT ENVIRONMENT Highly satisfied Satisfied Neutral Dissatisfied Highly RESPONDENTS PERCENTAGE The above table reveals 14% of the respondents are highly satisfied with the work environment, 46% satisfied, 20% neutral, 16% and 4% of the respondents are highly with the work environment. TABLE-10 EMPLOYEES RESPONSE TOWARDS WORK ON HOLIDAYS WORK ON Often Sometimes Never Total HOLIDAYS RESPONDENTS PERCENTAGE The above table reveals that: 6% of the respondents say often towards work on holidays. 8% of the respondents say sometimes towards work on holidays. 16% of the respondents say never towards work on holidays. 4 icmrrjournal@gmail.com

5 TABLE-11 EMPLOYEES OPINION REGARDING THE BASIS OF PROMOTION BASIS OF Seniority Performance Qualification All the above PROMOTION RESPONDENTS PERCENTAGE % of the respondents say promotions are based on seniority. 32% of the respondents say promotions are based on performance. 4% of the respondents say promotions are based on qualification. 26% of the respondents say promotions are based on all the above. TABLE-12 DOES THE COMPANY PROVIDE FLEXIBLE WORKING HOURS FLEXIBILE Yes No Total WORKING HOURS RESPONDENTS PERCENTAGE The above table reveals that 86% of the respondents say that the company provide flexible working hours and 14% of the respondents say that the company does not provide flexible working hours. TABLE-13 EMPLOYEES RESPONSE TOWARDS BENEFITS EXTENDED BY THE COMPANY BENEFITS Fully Sufficient Insufficient Total EXTENDED BY sufficient THE COMPANY RESPONDENTS PERCENTAGE % of the respondents are fully sufficient with the benefits extended by the company, 64% sufficient, 26% of the respondents are insufficient towards benefits extended by the company. TABLE-14 HOW DO YOU VIEW THIS JOB? EMPLOYEES VIEW Challenging Responsible Motivating Secured Total ON THEIR JOB RESPONDENTS PERCENTAGE % of the respondents view their job as challenging. 34% of the respondents view their job as responsible. 22% of the respondents view their job as motivating. 12% of the respondents view their job as secured. 5 icmrrjournal@gmail.com

6 TABLE-15 EMPLOYEES SATISFACTION LEVEL WITH THEIR PRESENT POSITION IN THE COMPANY SATISFACTION LEVEL Highly satisfied Satisfied Neutral Dissatisfied Highly RESPONDENTS PERCENTAGE % of the respondents are highly satisfied with their present position, 54% satisfied, 22% neutral, 16% and 2% of the respondents are highly with their present position. TABLE-16 EMPLOYEES RESPONSE TOWARDS OPPORTUNITY TO USE NEW TECHNOLOGIES OPPORTUNITY TO USE NEW TECHNOLOGY Yes No Total RESPONDENTS PERCENTAGE The above table reveals that 94% of the respondents say that they get opportunity to use new technology and 6% of the respondents say that they did not get opportunity to use new technology. TABLE-17 DO YOU FEEL EMPLOYEES INDIVIDUAL CONTRIBUTION IS BEING RECOGNISED INDIVIDUAL CONTRIBUTION IS BEING RECOGNISED Yes No Total RESPONDENTS PERCENTAGE The above table reveals that 58% of the respondents say that individual contribution is being recognized and 42% of the respondents say that individual contribution is not being recognized. TABLE-18 WHETHER THE COMPANY CLEARLY COMMUNICATES ITS GOALS AND STRATEGIES TO YOU? GOALS AND STRATEGIES Yes No Total RESPONDENTS PERCENTAGE The above table reveals that 80% of the respondents say that the company clearly communicates its goals and strategies and 20% of the respondents say that the company does not communicates its goals and strategies. TABLE-19 EMPLOYEES SATISFACTION LEVEL WITH THEIR TEAM SPIRIT TEAM SPIRIT Highly satisfied Satisfied Neutral Dissatisfied Highly RESPONDENTS PERCENTAGE The above table reveals that 4% of the respondents are highly satisfied with their team spirit, 50% satisfied, 30% neutral, 12% and 4% of the respondents are highly with their team spirit. 6 icmrrjournal@gmail.com

7 TABLE-20 EMPLOYEES SATISFACTION LEVEL WITH OVERALL JOB SECURITY OVERALL JOB Highly satisfied Satisfied Neutral Dissatisfied Highly SECURITY RESPONDENTS PERCENTAGE The above table reveals that 22% of the respondents are highly satisfied with overall job security, 54% satisfied, 16% neutral, 6% and 2% of the respondents are highly with overall job security. TABLE-21 HOW DO YOU EVALUATE THE OVERALL SATISFACTION WITH YOUR JOB OVERALL JOB Highly Satisfied Neutral Dissatisfied Highly SATISFACTION satisfied RESPONDENTS PERCENTAGE (Primary data) The above table reveals that 8% of the respondents are highly satisfied with their job, 68% satisfied, 8% neutral, 12% and 4% of the respondents are highly with their job. FINDINGS From the above study found that 52% of them are in the age of yrs and only 6% are above 50. From primary data collection 66% of them are male and 34% are female. From the study we retrieve that 70% of the workers are under graduate and only 18% are post graduate. From data collected 46% of the workers are under married and 54% are unmarried. From above tables 84% of the respondents say that the job suits their educational qualification. From employees the information is that 48% of the respondents are satisfied with their package and 16% are. The others are in between them. From primary data collection 70% of the respondents are satisfied with superior-subordinate relationship and 14% are. From above tables 44% of the respondents face stress in their job and 56% does not face stress in their job. From data collected 46% of the respondents are satisfied with the work environment and 16% are. From primary data collection 78% of the respondents say that sometimes they work on holidays From primary data collection 38% of the respondents say promotions are based on seniority and 32% say promotions are based on performance. From data collected 86% of the respondents say that the company provides flexible working hours. From data collected 64% of the respondents are sufficient with the benefits extended by the company and 26% of the respondents are insufficient. 7 icmrrjournal@gmail.com

8 From the above table 94% of the respondents say that they get opportunity to use new technology. From the above table 80% of the respondents say that the company clearly communicates its goals. From the above table 68% of the respondents are highly satisfied with their job and 12% are. SUGGESIONS Management of the bank should be friendly with the employees. Organization should try to adopt certain measures to enhance team spirit and co- ordination among the employees. Work should be assigned according to the qualification of the employees. Promotional policy must provide for a uniform distribution of promotional opportunities throughout the company. The basis for promotion should be clearly specified. Due weight age should be given to seniority, merit and future potential of an employee. The policy should be fair, impartial and consistent, i.e., it should be applied uniformly irrespective of the person concerned. Divide jobs into levels of increasing leadership and responsibility. A team can be established comprising all the departments who can deliver genuine suggestions or ideas for the development of organization. Encourage the ideas and suggestions from your employees or subordinates. CONCLUSION From the study, it has come to know that most of the respondents have job satisfaction; the management has taken the best efforts to maintain cordial relationship with the employees. Due to the working conditions prevailing in the company, job satisfaction of each respondent seems to be the maximum. From the study, it has come to know that most of the employees were satisfied with the welfare measures provided by company. BIBLIOGRAPHY BOOKS Adler, N.J. (1991). International dimensions of organizational behavior. Boston: PWS-Kent Publishing Company. Aron, A., &Aron, E.N. (1999). Statistics for psychology. (2nd ed.). New Jersey: Prentice-Hall International, Inc. JOURNALS Kawakami, K., &Dovidio, J.F. (2001).The reliability of implicit stereotyping. Personality and Social Psychology Bulletin, 27(2), WEBSITES icmrrjournal@gmail.com