CAPABILITY MATURITY MODEL INTEGRATION - CMMI. Software Engineering Competence Center

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1 CAPABILITY MATURITY MODEL INTEGRATION - CMMI Software Engineering Competence Center Copyright Software Engineering Competence Center 2013

2 OUTLINES Introduction Technology Description Engagement Model & Impact on Business SECC Potential

3 INTRODUCTION

4 IS THIS WHAT YOU ARE LOOKING FOR??!! Customer satisfaction Competitiveness Benchmarking

5 AND THIS IS ALL WHAT YOU HAVE??!! Management Pains Long Time To Market Spiraling costs Poor customer satisfaction Inadequate visibility (too many surprises) Operation Pains Late delivery to the customer In adequate control of project parameters Handling customer s Requirements Poor employees morale Quality Pains Customer complaints Too much rework Functions not working correctly

6 SECC PROVIDES HELP PAIN Oriented CMMI Implementation

7 TECHNOLOGY DESCRIPTION

8 WHAT IS CMMI? Capability Maturity Model Integration (CMMI) is a proven approach to performance management with decades of results showing it works. CMMI was developed by the Software Engineering Institute (SEI) of Carnegie Mellon University in USA. Organizations using CMMI have predictable cost, schedule, and quality business results that serve as discriminators among their competitors. CMMI is built with practices and goals seen in thousands of real organizations worldwide. Maturity Level 1 (Adhoc\Chaotic) Maturity Level 2 (Managed) Maturity Level 3 (Defined) Maturity Level 5 (Optimizing) Maturity Level 4 (Quantitatively Managed)

9 CMMI-DEV & CMMI-SVC CMMI- DEV 16 Core Process Areas CMMI-SVC CMMI-DEV Provides guidance for managing, measuring & monitoring development processes CMMI-SVC Provides guidance for delivering services within organization or for external customers

10 CMMI-DEV UNDERSTANDING MATURITY LEVELS Level Focus Process Areas Quality 5 Optimizing Continuous Process Improvement Organizational Innovation and Deployment Causal Analysis and Resolution Productivity 4 Quantitatively Managed 3 Defined Quantitative Management Process Standardization Organizational Process Performance Quantitative Project Management Requirements Development Technical Solution Product Integration Verification Validation Organizational Process Focus Organizational Process Definition Organizational Training Integrated Project Management Risk Management Decision Analysis and Resolution 2 Managed 1 Initial Basic Project Management Requirements Management Project Planning Project Monitoring and Control Supplier Agreement Management Measurement and Analysis Process and Product Quality Assurance Configuration Management Risk Rework

11 CMMI-SVC PROCESS AREAS Requirements Management Work Planning Work Monitoring and Control Supplier Agreement Management Integrated Project Management Risk Management Quantitative Project Management Capacity & Availability Management Service Continuity Configuration Management Process and Product Quality Assurance Measurement and Analysis Decision Analysis and Resolution Causal Analysis and Resolution Organizational Process Focus Organizational Process Definition Organizational Training Organizational Process Performance Organizational Innovation and Deployment Project Management Support Process Management Service Establishment & Delivery Service Delivery Incident Resolution & Prevention Service System Development Service System Transition Strategic Service Management

12 ENGAGEMENT MODEL & IMPACT ON BUSINESS

13 SECC SERVICES OFFERED CMMI Training CMMI consultation CMMI SCAMPI Appraisals

14 ENGAGEMENT MODEL Engagement Model Plan represents ML2 engagement model Can be done for one\group of companies Item M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 Introductory Visit(s) & Plan Commitment Gap Analysis Process Improvement Training Consultation - Definition Milestone 1 - Check Definition 1 Consultation Implementation Milestone 2 - Check Implementation Consultation & Pre-Appraisal Preparation Introduction to CMMI Course Pre-Appraisal / SCAMPI B Final Consultation & Appraisal Preparation Formal Appraisal / SCAMPI A Project Closure Meeting

15 IMPACT ON BUSINESS Performance Category Median Improvement Lowest Improvement Highest Improvement Cost 34% 3% 87% Schedule 50% 2% 95% Productivity 61% 11% 329% Quality 48% 2% 132% Customer Satisfaction 14% -4% 55% ROI 4:1 1.7 : : 1

16 SECC POTENTIAL

17 3 Certified Lead Appraisers & 2 Authorized Instructors Vast Local & Regional Experience Unique Blend of Quality Standards & Frameworks

18 HOW DO CUSTOMERS SEE SECC? Hanan El Nouby Quality Director SECC was our main partner towards achieving our first remarkable success. Dr. Ingy Abdel Shafi Professional services manager SECC has provided us with excellent services which are tailored to the needs of our organization. I would not hesitate to recommend SECC!!!

19 ACHIEVEMENTS Training (300+ trainees) Consultation (70+) SCAMPI Appraisals (58)

20 Thank You