Millennials In The Workplace

Transcription

1 Millennials In The Workplace Tips for managing your multi-generational workforce By Claudia St. John, president Affinity HR Group, LLC

2 Before you can know someone You must know yourself Traditionals Born 1922 to 1945 Baby Boomers Born Generation X Born 1965 to 1980 Millennials Born 1981 to 1994

3 Attributes of Traditionals Seek consistency/conformity Logical Disciplined Command & control mgt. style Defined sense of right & wrong Loyalty & respect for authority Past oriented View history as way to plan for future

4 Attributes of Baby Boomers Goal-oriented Emphasize team building Community involvement Focus on individual choice Seek collaborative decision making Self-actualizing Adaptive to diverse workplace Avoid conflict

5 Attributes of Gen X Adaptability High-quality end results Productivity Work-Life Balance Flexible work hours/job sharing Autonomy Comfortable with authority but not impressed with titles Technically competent

6 Millennials or Generation Y

7 Gen Y - Who are they? Born in an era of technology & social media Real-time media and communication drive expectation for immediacy Raised in nurturing & protected environs Provided feedback throughout education Self-expression celebrated Close relationship with parents Less trusting of employment stability

8 Gen Y Strengths Team-oriented Able to multi-task Optimistic Tenacious Tech Savvy Driven to learn and grow Care about their world and believe they can change it Will change our world

9 What you might not know!

10 What you might not know! MetLife 10 annual study of employee benefits trends

11 What you might not know! MetLife 10 annual study of employee benefits trends

12 They Are Needy! Millennials seek feedback and recognition for their contributions Challenge: Managers are not skilled at providing feedback or giving the big picture Solution: Provide ongoing feedback and be transparent about how each worker s responsibilities contribute to project/goals. Solution: Give formal evaluations particularly in the early going.

13 They Are Entitled! Millennials question formality. Judge more on outcomes than titles. Technology drives desire for flexibility. Challenge: Because it s always been that way, and, Because I said so have no weight. Solution: Listen to their concerns. They may be right! If not, be transparent about why they are incorrect. Solution: Flexibility and access to technology will make Gen Y more productive and happy

14 They are Disloyal! Millennials are the most mobile generation in the workplace. Challenge: Despite their youth, they want to feel valued and recognized for their achievements. Paying your dues does not fly Solution: Gen Y want to feel valued and needed this is more important than being promoted Solution: Look for opportunities to train and develop Gen Y workers. It will add to loyalty Give Gen Y workers face time and teach them how to communicate with Gen X, BB & Traditionals

15 What YOU can do to manage Gen Y Provide supervision & structure Provide guidance on people issues Provide feedback (formal & informal) Give them the big picture Make them feel needed and wanted Understand their unique needs Give opportunities to give back to community/world

16 Questions? Claudia St. John Affinity HR Group