9/16/2016 WASHINGTON STATE UNIVERSITY. WSU Staff Recruitment Basics

Transcription

1 WSU Staff Recruitment Basics Overview f the Staff Recruitment Prcess Develped by: Human Resurce Services March ) Recruitment Laws & Plicies 2) Individual Recruitment Phases 3) Recmmended Best Practices Advertise & Outreach Screen & Perfrm Reference & Backgrund Checks Prepare fr the Search Hire & Onbard 1

2 FEDERAL LAWS Title VII f the Civil Rights Act Age Discriminatin in Emplyment Act American with Disabilities Act Rehabilitatin Act Race Clr Religin Sex Natinal Origin Age Disability Genetic Infrmatin Nn- Discriminatin Act Genetic Infrmatin STATE LAWS WA State Law Against Discriminatin Age Sex Marital Status Sexual Orientatin Race Creed Clr Natinal Origin Veteran Status Military Status Disability Status WSU POLICIES Plicy Prhibiting Discriminatin & Sexual Harassment, EP #15 Gender Gender Identity/Expressin Genetic Infrmatin Disparate Treatment Disparate treatment is direct intentinal discriminatin Disparate Impact Disparate impact refers t the plicies, practices, rules r ther systems that appear t be neutral, but result in a disprprtinate impact n prtected grups 2

3 Reasnable Accmmdatin A reasnable accmmdatin is any change in the wrkplace (r mdificatin t prcesses) t help a persn with a disability apply fr a jb, perfrm the essential duties f a jb, r enjy the benefits and privileges f emplyment. Example: Prviding a ramp fr an applicant wh uses a wheelchair r prviding an interpreter fr a deaf applicant. Reasnable Accmmdatin Ds & Dn ts D s D tell applicants what the selectin prcess invlves D ask all applicants whether they will need a reasnable accmmdatin fr this prcess D ask all applicants whether r nt they are able t perfrm the essential functins f the jb either with r withut reasnable accmmdatin Dn ts D nt ask questins in an interview abut whether a single applicant will need reasnable accmmdatin fr a particular functin f the jb. *Cntact yur area s/cllege s HR Cnsultant if yu have questins r cncerns regarding the legal framewrk f recruitment and hw it pertains t yur particular search. Advertise & Outreach Screen & Perfrm Reference & Backgrund Checks Prepare fr the Search Hire & Onbard 3

4 Benefits f hiring the best Hire the Best Decrease Csts- Turnver, etc. Decrease Perfrmance Issues Decrease Lawsuits and Litigatin Increase Mrale Psitin Details and Duties Psitin Details and Duties Official title and wrking title (if applicable) Primary respnsibilities and duties Psitin cnfiguratin Psitin Details and Duties Cntinued Psitin Details and Duties Cntinued Minimum/required qualificatins Preferred qualificatins Diversity-related needs 4

5 Diverse Grup f Individuals Neutral Evaluatrs Crss sectin f areas Jb Psting Designed t sell the psitin Jb Psting Psted via OPDRS n WSUjbs.cm Describe duties Describe department, cllege, University Diversity cmmitment/needs Evaluatin Tls Objective and measurable Evaluatin Tls Cnsistent with psitin details Interpretatin cnsensus Specific qualificatins Qualificatin weight Screening matrix 5

6 Advertise & Outreach Screen & Perfrm Reference & Backgrund Checks Prepare fr the Search Hire & Onbard EEO/AA Cmpliance Gd faith effrts Outreach Strategy Cast wide net Targeting recruitment Review underutilized data Underutilized data is fr utreach effrts nly WSU s Equal Emplyment Opprtunity and Affirmative Actin Plicy Washingtn State University (WSU r the University) is an equal pprtunity emplyer cmmitted t prviding equal pprtunity in educatin, emplyment, membership and cntracts withut regard t race, sex, sexual rientatin, gender identity/expressin, religin, age, clr, creed, natinal r ethnic rigin, physical, mental r sensry disability, marital status, genetic infrmatin, and/r status as a veteran. WSU has made, and will cntinue t make, every effrt t eliminate barriers t equal pprtunity encuntered by these prtected grup members and t imprve pprtunities available t underrepresented grups, in cmpliance with state and federal law. Use this link t access WSU s Equal Emplyment Opprtunity and Affirmative Actin Plicy. 6

7 Practive Outreach Ideas Department/Cllege Suggestins Nminatins Alumni Directries/Databases Prfessinal Cntacts Student Grups Advertising Ideas Natinal Publicatins r Websites (Chrnicle f Higher Educatin, Seattle Times, NY Times) Prfessinal Assciatins (I.E. SHRM, CUPA, HERC) Mailings/Listservs Orgs r Websites fr underrepresented grups (i.e. Insight int Diversity) Department Website See Staff Recruitment Outreach Tls 7

8 Length f Recruitment Perid Recruitment Perids AP -Natinal AP-NW Reginal/Statewide AP - Lcal CS 30 calendar days 21 calendar days 14 calendar days Minimum f 5 business days OPDRS (Online Psitin Descriptin and Recruitment System) OPDRS Psting Hiring Manager submits the jb psting in OPDRS Recruitment dcuments Direct link created Guest user accunts OPDRS Psting Be sure t fully utilize the tls within OPDRS including identifying search cmmittee members and where advertisements are being placed. By cmpleting this infrmatin the department will be able t pull and analyze search data t help determine if recruitment methds were successful r hw t mdify future recruitments. 8

9 Activity Advertise & Outreach Screen & Perfrm Reference & Backgrund Checks Prepare fr the Search Hire & Onbard 9

10 Search Cmmittee reviews candidate materials n an individual basis Candidate Evaluatin Large pls; apprtin the applicatins fr initial evaluatin Minimize risk f ptential bias When screening candidates, Search Cmmittee Members must: Candidate Evaluatin Review all applicatin materials Cnsider entire career histry prvided Use pre-established evaluatin tls Ensure qualificatins clearly demnstrated Refrain frm assumptins D nt cnsider r scre answers regarding wrk eligibility r visa spnsrship status OPDRS Updates Questin Activity 10

11 In yur grup, develp an interview questin t determine the applicant s skill/experience related t the fllwing cmpetency: 1) Cnflict Reslutin 2) Cmmunicatin 3) Critical Thinking 4) Custmer Service 5) Prblem Slving Develping Questins Standard set f questins Fcus n jb duties Develping Questins Yu can eliminate areas yu already have adequate infrmatin n frm the applicatin and fcus n thse yu need t learn the mst abut. Behaviral vs. pen ended questins Applicatin questins Refer t Sample Questins Prhibited Pre-emplyment questins Questins Be vigilant in all interactins with candidates Fcus n jb-related questins Refrain frm questins related t: Race, Religin, Gender, Age, Citizenship, Natinal Origin, Sexual Orientatin, Martial Status, Disability Status, Veteran Status Refer t the Pre-emplyment Inquiry Guidelines BPPM

12 Screening s Shrt telephne call r videcnference Clarify applicatin materials Jb-related questins re: experience/qualificatins Ascertain level f interest Cnducted by all r part f the Search Cmmittee Same pprtunities prvided t all Take ntes; narrw dwn the pl Prvide updates t Hiring Manager Shrt-list f tp candidates Candidate als evaluating WSU On-Campus Varius cmpnents included Similar structure and pprtunities fr all All interactins are ptentially cnsidered an interview During the entire interview prcess remember t think abut the candidate experience Prir t the candidate cming n-campus: Candidate Experience Will smene meet the candidate at the airprt? Are they driving? Des the candidate knw where yur ffice is lcated? Did yu prvide a campus map? Did yu prvide a parking permit fr the candidate? Have yu prepared an /Welcme Packet? Candidate Experience Sample Packets 12

13 Befre the interview: Prvide names and titles f interviewers Candidate Experience Prvide an agenda After the interview: Prvide an verview f the expected timeline and next steps During the interview: Candidate Experience Des the candidate have everything they need? Did yu ask if they d like smething t drink? Have they been t WSU befre? Did yu ffer a campus tur? After the : Thank the candidate fr their time Make sure t infrm them when they will hear back Advertise & Outreach Screen & Perfrm Reference & Backgrund Checks Prepare fr the Search Hire & Onbard 13

14 Purpse deeper dive; clarify questins r areas f cncern which arse during the screen & interview phase Reference Checks Ntify candidate references will be cntacted Three cntacts by tw peple Same methd fr all candidates Sample Reference Check Dcuments: Staff Recruitment Webpage Internet searches shuld be dne apprpriately and fr prfessinal purpses and nt t btain persnal infrmatin abut the candidate. Internet Searches Internet Searches Ggle Scial Media Reference and/r backgrund checks shuld nt be replaced with internet searches. If departments find smething f cncern during an internet search they shuld ntify HRS. Backgrund Checks Designated at the beginning f search Offer may be cntingent upn a successful cmpletin Backgrund check cmpnents Cnducted n tp 1-2 finalist(s) Backgrund Checks, BPPM

15 Persnnel File Tp Finalists Current r frmer emplyees Search Chair r Supervisr may review Visit HRS t review file Hire recmmendatin t Appinting Authrity Summary f strengths/weaknesses Hiring recmmendatin t HRS via OPDRS Hire Recmmendatin Verbal ffer made by Department Head Negtiatins f additinal salary/terms may require apprval Offer Letter drafted, apprved and sent Official signature acceptance distributed t CC s Advertise & Outreach Screen & Perfrm Reference & Backgrund Checks Prepare fr the Search Hire & Onbard 15

16 Ntify Candidates Curtesy ntificatin t n-campus interviewees Ntify Candidates /letter t ther candidates Clseut OPDRS; update all candidates status with individual nt hired reasns and cmplete the hiring prpsal HRS Templates: Staff Recruitment Webpage Ensure recruitment recrds are kept in accrdance with WSU s Recrds Retentin Plicy Recrds Retentin OPDRS Applicatin materials Nt hired reasns Search Cmmittee Members Search Cmmittee Cpies f all advertising Candidate evaluatin tls Screening and interview ntes Hiring Recmmendatin Cpy f final ffer letter University Recrds Retentin & Dispsitin, BPPM Onbarding plan suggestins Onbarding Prcess Orientatin Checklist Welcme cmmunicatin Review duties/respnsibilities, gals & plans Department & Area/Cllege rientatin New Emplyee Orientatin (HRS) 16

17 Human Resurce Services (509) hrs.wsu.edu Internatinal Prgrams Glbal Services (509) ip.wsu.edu/glbal-services Office fr Equal Opprtunity (509) e.wsu.edu 17