Better as One. Does 4 go into 1? Bringing four services into one! Causeway Coast and Glens District Council. CC&G 13June14

Transcription

1 Better as One Does 4 go into 1? Bringing four services into one!

2 It is not easy.. All mergers are difficult A major change The unknown Uncertainty regarding positions Worries about where staff will be based New areas of responsibility Staff development / training opportunities Maintaining and improving on existing service delivery

3 But it is achievable Some knowns CE, New Councillors, Legislation, Accurate information about current services Detail about the efficiency & effectiveness of current practices Effective communication A willingness to embrace and welcome change!

4 Project team Chief Executive L&D lead Environmental Svcs lead HR lead ICT lead Finance lead Leisure & Development Environmental Services HR team ICT team Finance team

5 ES Sub Groups

6 Accurate information Provide information staff numbers budget fleet cultural policies terms & conditions fees All info communicated back to the Project Team & Transition Management Team (TMT)

7 The sum of the parts Causeway Coast and Glens CC&G DC 22 May 14

8 Effectiveness of Current Services Sharing best practice at sub group meetings Exploring alternatives Working together towards delivering more effective and cost efficient services Being Innovative

9 CC&G DC 22 May 14

10 CC&G DC 22 May 14

11 Effective Communication To effectively communicate, we must realise that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others. Tony Robbins

12 Effective Communication New website Monthly newsletters to all staff Regular updates on Local Government Reform at all team meetings One to one meetings with staff to explain progress and answer any questions re. LGR that may be concerning them

13 Embracing Change.. 21 Workshops Moving Forward Together Set the scene, SWOT Analysis, Rucksack Exercise, Next Steps. Analyse Results and Feedback from Staff.

14 Personal impact Staff concerns: Who will be affected by this change? When will we feel the impact of this change? Where will I be working? What work will I be doing? Will my pay remain the same?

15 Other Concerns Identified Cultural differences Geographical size / rural A large council remit under Environmental Services Employee - terms and conditions Pulled in different directions during Shadow Cll Period Continuity of Service Delivery

16 High level road map Proj Team Org Design Appoint SMT Org Design Organisation Service strategies Estates strategy Development Comms plan People strategy HR processes (T&Cs) Transferring Assess Functions & Group Corporate Policy & Resources Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr Governance Facilitate Election Shadow Council facilities Converge finances Establish legal entity Annual Election Mtg Member dev (com planning) Corporate planning Design Plan Key policies Finance due diligence Governance structures Business planning Create processes ICT platform Branding / ceremonial Perf mgt Estimates Service continuity Shadow Pilot Manage transfer Handover work Efficiency programme Strike rate H&S Annual Mtg Vesting Day

17 High level ES road map Governance Organisation Development Transferring Functions Environmental Services Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr New Council facilities Assess ES planning ES Org Design ES strategic plan Converge charges ICT Annual Election Mtg Design Delegated Powers & Authorisations Appoint SMT People strategy Plan Contracts Business planning Estates strategy Create processes Key policies Annual Tenders Efficiency programme Vehicle Branding Perf mgt Service continuity Org Design HR processes (T&Cs) ES Estimates Manage transfer Winding up Strike rate H&S Vesting Day

18 Risk analysis Likelihood High Medium Low Loss of key people Failure to engage with partners Risk of legal action Failure to meet citizen expectations ICT system failure Change adversely impacts staff Transfer of Functions ineffective Winding up arrangements Risk of major incident Equality compliance Future of Group EH/BC /Waste Payroll / pension issues Pressure on financial resources impacts on service continuation Strike action Different T&C Insufficient staff capacity Rates convergence Health and safety Low Medium High Impact

19 Top Tips Believe in what you re doing Listen to staff Set realistic time frames

20 Questions??