THE BEST OF ALL WORLDS

Transcription

1 THE BEST OF ALL WORLDS Successful Collaboration in the Intergenerational Workplace Patricia Bordie, MPA CAPITAL AREA COUNCIL OF GOVERNMENTS

2 What s driving the trend? 1. Changing demographics 2. Talent shortages difficulty filling jobs 3. Increased personal need - recession 4. Broader personal choice 8/1/2017 Capital Area Council of Governments 2

3 Disclaimer Generational descriptions are not intended to create or confirm stereotypes. Every individual is unique with unique experiences which shape their world views. Generational differences are only one aspect of diversity but may have some strong associations as part of the broader cultural impact. 8/1/2017 Capital Area Council of Governments 3

4 Intergenerational is inclusionary. Intergenerational practices are important because they lead to optimum performance by leveraging the skills of each generation for organizational success. MetLife Mature Market Institute 8/1/2017 Capital Area Council of Governments 4

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6 WORLD VIEWS Traditionalists Born before 1945 Great Depression impact Loyal, Highly dedicated Respect Authority More affluent (savers) Detail Oriented Stereotype Old-fashioned 8/1/2017 Capital Area Council of Governments 6

7 Boomers Political and Social Turmoil Believe in hard work and sacrifice Question authority Confident risk takers Seek job security Stereotype Ambitious 8/1/2017 Capital Area Council of Governments 7

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9 Generation X Financial, familial, societal insecurity Independent, Self-directed Multi-taskers Work-life Balance Entrepreneurial Stereotype Cynical 8/1/2017 Capital Area Council of Governments 9

10 Millennials The tethered generation Globally concerned Cyber-savvy - confident Embrace diversity Value training Stereotype job hoppers 8/1/2017 Capital Area Council of Governments 10

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12 Perceptions Work ethic Attitude towards authority Expectations for respect Preferred learning methods Feedback and Supervision Attitude towards loyalty Work-life balance Preferred leadership attributes 8/1/2017 Capital Area Council of Governments 12

13 Communication 8/1/2017 Capital Area Council of Governments 13

14 GOAL #1 - Engagement Being engaged means that the employee consistently seeks excellence and is energized by the work. MetLife Mature Market Institute (2009) Employees who are engaged significantly outperform work groups that are not engaged. 8/1/2017 Capital Area Council of Governments 14

15 Highlight Similarities Concerns related to change Reasons for staying with an organization Attitude towards teamwork Attitude regarding flexibility Important culture aspects Communication tools Reasons to be cheerful in the workplace 8/1/2017 Capital Area Council of Governments 15

16 Strategies for Success Establish respect Be flexible Avoid stereotyping Learn from each other Tailor Communication Style Don t overlook similarities - unity Source: Mindtools 8/1/2017 Capital Area Council of Governments 16

17 Intergenerational Action Clarify expectations Coaching orientation Uncover motivations Training and learning Recognition and reward Stories 8/1/2017 Capital Area Council of Governments 17

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19 Contact Patricia Bordie /1/2017 Capital Area Council of Governments 19