Shaping Your. Future. Coaching. Profile. Development. Knowledge

Transcription

1 Regsitration No: Approved HABC (UK) Centre Shaping Your Future Coaching Development Knowledge Profile

2 A B 0 U S T The Nine Training Center founded in 2015 with the objective of delivering high quality training experiences at the local and regional levels.

3 GENERAL MANAGER Shaikha Noora Al Khalifa DIRECTOR Gopika Beri Shaikha Noora Bint Khalifa Al Khalifa is a Bahraini entrepreneur, the National brand ambassador of the International non Olympic university, an auditor and a graphic designer. Shaikha Noora is also elected as the member of the Board of Directors for Arab Union to protect intellectual property rights. She is also elected as Goodwill Ambassador for International Goodwill Club Economic & Social Council, United Nations. She also holds a Master of Media & Public Relations and a Bachelors degree in graphic design at New York University. Started as a founder of Medpoint Deisgn in the year 2008, she now is the founder of several companies like Nine Training Center, Eight Printing Press, Bahrain This week, Ahlil Azim. She won the Emerging women CEO of the year award 2014 & 2015, twice in a row. Gopika Beri is a Training & Development Industry Professional with over 25 years of progressive and diverse HR, Training & Development, Management & Corporate Communications experience. She holds a Master s Degree in Social Sciences, Double Bachelors Degree in Education and Social Sciences and a CELTA (University of Cambridge, UK). Gopika has exceptional leadership skills with a record of building and maintaining high performing, productive teams with a strong emphasis on safe and reliable operations. Gopika specializes in Designing, Customizing and Delivering training Solutions for organizations. Former Head of Training & Development for Bahrain Airport Services. Former Project Manager ( People & Change Advisory) Kpmg Fakhro, Bahrain. Served as International Relations Board of Director for Bahrain Society for Training & Development. HEAD OF TRAINING & QUALITY Mustafa Sameer Head of Training & Quality Mustafa Sameer, Has devoted his years of experience into four major fields (Training, Quality, Health & Safety and Engineering). His main focus now is to combine the creativity of engineering with high levels of quality and H&S knowledge in order to provide high standards of training experiences. He holds a bachelors in Engineering.

4 Why Choose? Guaranteed We have NINE major reasons 1 Results! 2 Wide Training Solutions. 3 Competitive Rates. 4 Training Designed By Experts. 5 Continually Improved Training. 6 Dynamic, Hands-on Learning Experiences. 7 Expert, Caring Mentors. 8 More Than Just By-The-Book Training. 9 Follow-up Support.

5 Vision: To be highly distinguished in providing exclusive, effective & distinctive training programs in terms of quality of inputs, processes and outputs in the area of training and human resources development at the local and regional levels, aligned with Bahrain s 2030 economic vision. With a view to maximize supporting our community and ensuring rapid growth of prospects for all our valuable stakeholders. Mission: To achieve integration with the efforts of governmental and non-governmental organizations as one of the most trusted local leaders in training for the development of human resources in order to bridge the gap between education outputs and the labor market needs on one hand, and on the other hand to develop knowledge and skills of human resources in order to enable their effective contribution in the development of organizations, which ultimately contributes in the achievement of the sustainable development.

6 Values: THE NINE TRAINING CENTRE has adopted the following values which distinguish it and enables it to achieve our goals. Efficiency: Overcoming space and time by using a quality system that consistently produces the optimal results, preferably meeting or exceeding its expectation. Excellence in Quality: Providing Superior Service Excellence and continually improving the processes to exceed our customers interests & expectation. Loyalty & Trust: Working in a family environment of trust, being always loyal to our clients, learners and employees. Accuracy & Reliability: Providing Services with Precision, Exactness, and conforming to needs of the clients. Liveliness & Creativity: Providing all that is new in the World of Training and HR Development in a creative and distinctive Manner.

7 What Do We Offer Training is the key to the success of any organization. An investment in human capital will definitely and positively lead to enhanced business performance, customer retention, higher staff engagement and increased revenues. We deliver bespoke solutions to national and international organizations who wish to improve their business performance through: Customer Service Excellence Employee Engagement Team Building Leadership & Management Productivity Improvements Health and Safety English for Specific Purposes

8 How We Do That THE NINE TRAINING CENTRE has adopted the ADDIE model in designing our training: ANALYZE IMPLEMENT EVALUATE DESIGN DEVELOP

9 Our courses

10 Leadership & Management

11 Leadership & Management Course Code Duration (Hours) Fees Building Effective Teams LM BD 220 Developing High Performance Teams LM BD 528 Business Etiquette For Prestigious Management LM-03 Business Leadership - Becoming Management Material LM BD 660 Business Process Management LM-05 Change Management LM-06 Goal Setting LM BD 220 Basic Business Management LM BD 528 Strategic Planning LM BD 440 Creating and Managing Your Corporate Brand LM-10 Internet Branding LM BD 220 Managing Across Cultures LM- Crisis Management LM-13

12 Project Management

13 Project Management Course Code Duration (Hours) Fees Project Management - Fundamental PM-01 Project Management - Intermediate PM-02 Project Management Advanced PM-03 Understanding Project Management (Level Combined) PM BD 528 Effective Planning & Scheduling PM-05 Enterpreneurship - Basic PM BD 528 Business Succession Planning PM BD 220

14 Supervisory Skills

15 Supervisory Skills Course Code Duration (Hours) Fees Supervisory Skills- Basic S-01 Supervisory Skills- Intermediate S-02 Supervisory Skills- Advanced S BD 528 Conflict Resolution S-04 Dealing With Difficult People S-05 The Art Of Delegating Effectively S-06 Coaching & Mentoring S-07 Giving Effective Feedback S BD 220 Motivational Skills - Energize your workforce S-09

16 Marketing and Sales

17 Marketing and Sales Course Code Duration (Hours) Fees Marketing & Sales Basics MS-01 Influencing and Persuasion MS-02 Negotiating for Results MS-03 Basic Internet Marketing MS-04 Reading Body Language as a Sales Tool MS BD 220 Building Relationships for Success in Sales MS-06 Dynamite Sales Presentations MS-07 Marketing for Small Businesses MS-08 Using Social Media as a Marketing Tool MS-09 Overcoming Objections in Sales MS-10 Selling Smarter MS-11 Telemarketing - Using the Telephone as a Sales Tool MS-

18 Communication

19 Communication Course Code Duration (Hours) Fees Active Listening C-01 Communication Strategies C BD 440 Public Speaking - Overcoming Fear C-03 Managing Difficult Situations/Conversations C-04 Public Speaking - Presentation Training C-05 Speaking Under Pressure C-06

20 Writing Skills

21 Writing Skills Course Code Duration (Hours) Fees Writing Skills - Basic WS-01 Writing Skills Advanced WS-02 Writing a Business Plan WS-03 Writing Reports and Proposals WS-04 Writing for the Web WS-05

22 Human Resources Management

23 Human Resources Management Course Code Duration (Hours) Fees Conducting Effective Performance Reviews HRM BD 528 Generation Gap - Closing the Generation Gap in the Workplace HRM-02 Hiring for Success - Behavioral Interviewing Techniques HRM-03 Understanding HRM HRM BD 660 Employees' Talent Management Program HRM-05 Employee Dispute Resolution - Peer Review Training HRM BD 220 Empoloyee Orientation Program HRM-07 Managing Employee Performance HRM BD 220

24 Soft Skills

25 Soft Skills Course Code Duration (Hours) Fees Anger Management SS-01 Creative Thinking and Innovation SS-02 Critical Thinking SS-03 Emotional Intelligence SS-04 Pressure Management - Maintaining Balance SS-05 Intrapreneurship - Energize yourself SS-06 Problem Solving & Decision Making SS-07 Research Skills SS-08 Stress Management- Exploring Stress Management Strategies SS-09 Time Management Skills for Peak Performance SS-10 Building Self Esteem and Assertiveness Skills SS BD 220 Work Ethics SS- Skills for Administrative Assistance SS-13

26 Customer Services

27 Customer Services Course Code Duration (Hours) Fees Call Center Training CS BD 616 Customer Relationship Management CS-02 Six Critical Elements for Excellent Customer Service CS BD 528 Managing Customer Service CS-04 Customer Service Excellence CS BD 1152

28 Train of Trainers

29 Train of Trainers Course Code Duration (Hours) Fees Developing Your Training Program TOT-01 Making Training Memorable TOT BD 220 Essential Skills for the New Trainer TOT-03 The Practical Trainer TOT BD 528 Making Training Fun TOT-05

30 Accounting & Finance

31 Accounting & Finance Course Code Duration (Hours) Fees Accounting Skills - Basic AF-01 Budgeting and Managing Money AF-02 Accounting Skills - Advanced AF BD 660 E-Commerce Management AF-04

32 Events Management & Public Relations

33 Events Management & Public Relations Course Code Duration (Hours) Fees Conference and Event Management EM-01 Facilitation Skills EM-02 Meeting Management EM-03 Public Relations Training EM-04 Recording Meetings Minutes EM BD 220

34 Self-Development

35 Self-Development Course Code Duration (Hours) Fees NLP - Basics SD-01 NLP - Intermediate SD-02 Creating A Dynamite CV SD BD 220 Effective skill for your job search SD BD 220 Knowledge Management SD-05 Productivity Enhancement SD BD 528 Personal Branding SD-07 Self-Leadership SD BD 220 Mastering the Interview SD-09

36 Warehouse Management

37 Warehouse Management Course Code Duration (Hours) Fees Inventory Management Basics WM-01 Supply Chain Management WM-02

38 Quality Management

39 Quality Management Course Code Duration (Hours) Fees Lean Process Improvement QM BD 440 Risk Management QM-02

40 Health and Safety

41 Health and Safety Course Code Duration (Hours) Fees Health & Safety in the Workplace HSE-01 HSE Risk Management HSE-02 Hazard prevention & Control HSE-03 Fire fighting Theoretical HSE BD 176 Workplace Ergonomics Injury Prevention Through Ergonomics HSE-05

42 English Language

43 English Language Course Code Duration (Hours) Fees Basic English - Beginners Part 1 E BD 550 Basic English - Beginners Part 2 E BD 330 English Business Speaking E-03 Basic Business English E-04

44 Concept Idea Success! Plan Organization Time Certificate Strategy Performance Innovation

45 Regsitration No: Approved HABC (UK) Centre

46 Office #3,4,5, 2nd Floor, Building #106, Road #20, Block #331, Abdulrahman Jassim Kanoo Avenue (Above Jasmis - Zinj) - Kingdom of Bahrain - Tel: Gopika Beri (Director), Mob: Mustafa Sameer (Head of Training and quality), Mob: info@the9tc.com tq@the9tc.com The Nine Training Center The Nine