BOARD OF DIRECTORS MEETING AGENDA

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1 Agenda Item 3.1 BOARD OF DIRECTORS MEETING AGENDA Wednesday November 7, :45-7:45 PM 2655 N. Sheridan Way, Unit 140 TIME POL ITEM PRESENTER ROLE P D O FIDUCIARY 5: Call to Order Introductions/Rules of Conduct Chair 5: Consent Agenda Chair 2.1 Approval of Consent Agenda Minutes of March 7 Meeting Newsletters, Announcements, Correspondence (CCAC, OACCAC, LHIN, CSS, etc.) 2.2 Declaration of Conflict I 5: Approvals Agenda for Current Meeting Chair Additions to Agenda Chair Declaration of Conflict Chair Business Arising Chair 5: Reports Chair s Report 4.2 CEO Report Provincial reaction to McGuinty s Resignation RNAO Press Release Building Leadership Capacity Working day MPP Visits - Update Chair CEO Committee Reports OACCAC Board of Directors Meeting Provincial CEO Compensation Committee Strategic 6: Strategic Conversation: Balanced Scorecard Overview Proposed measures and targets for 2012/13 A. Lakats K. Hall Director, Strategy, Quality & Outcomes Director, Information Management /Technology Caroline Brereton: Chief Executive Officer (CEO) P: Policy Formulation Nancy Kula: Vice President, Client Services (CLS) D: Decision Making Jutta Schafler Argao: Vice President, People, Quality & Planning (PQP) O: Oversight Jim Wright: Vice President, Corporate Services (CS) I: Information/Education Nancy Gale: Director, Strategic Communications & Stakeholder Management (SCSM)

2 Board of Directors Regular Meeting Page 2 TIME POL ITEM PRESENTER ROLE FIDUCIARY 6:44 10 IV Ensure Financial Viability 6.1 Resource Committee Report Approval of Financial & Statistical operating results for the period ended September 30, 2012 Semi-annual MSAA declaration of compliance NU Compensation Policy Treasurer P D O I 6: Ensure Program Quality and Effectiveness 10 III 7.1 Client Services & Quality Committee Report Summary of Quality Reports CSQC Chair 7: Ensure Board Effectiveness 15 II Governance Committee Report Gov Chair Election of Vice Chair 2012/13 Education Plan o 2012/13 Retreat Accreditation Governance Framework Task Group 7: Other Business Chair 7:37 5 V-B Board Meeting Evaluation Board Members 10.1 November 7 Meeting Evaluation 7: Termination of Meeting Chair 13.0 IN- CAMERA 7: In-Camera Meeting Upcoming Meeting Dates: December 5 th, 2012 Holiday Dinner & Meeting Caroline Brereton: Chief Executive Officer (CEO) P: Policy Formulation Nancy Kula: Vice President, Client Services (CLS) D: Decision Making Jutta Schafler Argao: Vice President, People, Quality & Planning (PQP) O: Oversight Jim Wright: Vice President, Corporate Services (CS) I: Information/Education Nancy Gale: Director, Strategic Communications & Stakeholder Management (SCSM)

3 Agenda Item BOARD OF DIRECTORS MEETING November 7, 2012, 5:45 PM - 7:45 PM MH CCAC 2655 N. Sheridan Way, Unit 140 MINUTES Board Members: In Attendance: Recorder: Regrets: Kelly Bottone, Director (by teleconference) Bob Cooke, Director Ray Gilbert, Chair Kareen Hall, Director Astrid Lakats, Director Dieter Pagani, Director Marcy Saxe-Braithwaite, Secretary Rob Stansfield, Vice Chair Roshan Sapra, Treasurer Don Taylor, Director David Yundt, Director Caroline Brereton, Chief Executive Officer Jim Wright, Vice-President, Corporate Services Nancy Gale, Director, Strategic Communications & Stakeholder Management Nancy Kula, Vice-President, Client Services Jutta Schafler Argao, Vice President, People, Quality & Planning Richelle Komes, Executive Assistant to the CEO / Liaison to the Board of Directors Jane McCarthy, Director Item Topic Action/Responsibility 1.0 Call to Order Quorum was acknowledged and the meeting was called to order at 5:49 pm by the Chair. Guests, D. Stokes, Director of Information Management & Technology and T. Lindsay, Director, Quality & Outcomes, were welcomed to the meeting. 1.1 Introductions/Rules of Conduct The Chair requested that all present adhere to the standard Rules of Conduct throughout the meeting. 2.0 Approval of Consent Agenda 2.1 Consent Agenda

4 MOTION: BE IT RESOLVED THAT the Board of Directors of the Corporation approve the consent agenda as presented. Seconded by R. Stansfield 2.2 Declaration of Conflict No conflicts declared at this time. 3.0 Approvals 3.1 Agenda for Current Meeting Additions to the Agenda There were no additions to the agenda; topics were adjusted to move the presentation earlier in the meeting. It was noted that a meeting of the Provincial Compensation Committee did not occur in the past month and therefore an update would not be provided to the Board. MOTION: BE IT RESOLVED THAT the Board of Directors of the Corporation approve the agenda as amended. Seconded by A. Lakats 3.2 Declaration of Conflict There were no declarations of conflict made. 3.3 Business Arising Staff confirmed that they shared the Board's commendation with staff at the Building Strategic Leadership Retreat as per the Board s request at the October meeting. 4.0 Strategic Discussion 4.1 Balanced Scorecard D. Stokes, Director of Information Management & Technology and T. Lindsay, Director, Quality & Outcomes provided a presentation to the Board of Directors on the MH CCAC Balanced Scorecard. Now a collaborative effort between Quality and Information Management, the scorecard has been revised to reflect the refresh of the Strategic Plan. Big dot measures were included in scorecard to measure the progress of the organization to the Strategic Plan.

5 The Board reviewed the new format and the following was noted: - Clarity required re: arrow icons suggest finding another way to indicate increasing volumes (risk) vs. moving towards targets - Hospital admits are captured within the denominator whereas the re-admits are captured in the numerator; proxy admits and hospital holds are captured at the program level, but not in the balanced scorecard - There should be some consideration about redefining stakeholder, there was feeling that stakeholder should refer to clients, not health care delivery partners - The Board noted that they would like to see multi-year targets and that the targets are real targets vs. stretch targets - Incontinence measures will impact LTC placement; by ensuring client needs are being, it will have an impact clients with LTC placement requirements It was noted that MH CCAC is somewhat ahead of their counterparts in the development of the scorecard, but it was suggested that if there is opportunity, MH CCAC should leverage any best practices. Following this discussion, each of the committees will review the new format and identify the targets related to the big dot measures of which their committees have oversight. 5.0 Reports 5.1 Chair s Report The chair provided a brief report on the work that is being undertaken by Strategy Corp on behalf of the CCACs and the OACCAC. It was noted by Strategy Corp that the CCACs major weakness is that they tend to be invisible and that they need to do more to engage the public as well as promote any engagement with the public. Primary care will become more of a focus and CCACs should move to become and be seen as a leader in that area. Many of the recommendations re: communication strategy MH CCAC has already undertaken or already has underway. Bring back for discussion and approval. 5.2 CEO s Report The CEO advised the Board that there two MPP visits Directors interested in attending coming up in November, MPP Mangat and MPP Broten. the MPP visits but did not receive Directors interested in attending the sessions were orientation were to advise the asked to connect with the Board Liaison. Liaison to ensure an orientation was scheduled. Directors were also reminded of the Heroes in the Home

6 events and encouraged to attend. The Board asked about MH CCAC staff s reaction to the article in the Insider regarding the efficiencies that were put in place; the CEO confirmed that staff continue to be very supportive and engaged; additional suggestions have come forward from staff for further opportunities for efficiencies and savings. 6.3 Other Committee Reports OACCAC Board of Directors- Reports The OACCAC Board of Directors expects an update/session with Strategy Corp, but a date has not yet been set. 6.0 Ensure Financial Viability 6.1 Resources Committee Report The Treasurer invited questions and comments from the Board regarding the report provided in the package. He confirmed that the HST matter has not yet been settled and staff have not yet re-filed as they are waiting for the outcome of the outstanding file. It was noted that the staff vacancy rate is still high and there were concerns that this might impact the ability to deliver on savings. Staff advised the Board that the Client Care Model that is being put in place is expected to be complete in the next quarter and will help address the vacancy issues. MOTION: BE IT RESOLVED THAT the Board of Directors of the Corporation approve the financial statements for the period ending September 30, Seconded by A. Lakats There was some discussion about the purpose of the MSAA Compliance Certificate and how the Board was to interpret the information. Staff confirmed that it was an obligation as part of the MSAA requirements to ensure oversight of the indicators identified in the MSAA. The MSAA Mid-Year report summarizes the reports that the Board has reviewed through the committees and at the board level throughout the year; the certificate confirms to the LHIN that the Board continues to monitor the indicators through those reports. MOTION: BE IT RESOLVED THAT the Board of Directors of the Corporation endorse the signing of the mid-year MSAA Compliance Certificate.

7 Seconded by D. Pagani Directors extended their appreciation to staff for their work and efforts around the efficiencies 7.0 Ensure Program Quality and Effectiveness 7.1 Client Services & Quality Committee Report There were no questions regarding the CSQC Report from the Board of Directors. It was noted that a correction was needed regarding the year-end of the Client and Caregiver description, should read as MOTION: BE IT RESOLVED that the Board of Directors of the Corporation accept the Summary of Quality Performance Reports as information. Moved by M. Saxe-Braithwaite Seconded by D. Taylor 8.0 Ensure Board Effectiveness 8.1 MOTION: BE IT RESOLVED that the Board of Directors of the Corporation accept and approve the appointment of Kareen Hall- Clarke as vice-chair of the Governance Committee. Moved by D. Yundt Seconded by M. Saxe-Braithwaite The Governance Chair provided a verbal update on the governance policy work to date. The goal is to have the recommendations come forward to the January Board meeting and further work to finalize the policies to be done at the Board retreat. Suggestions for the retreat also included time for team/board development as well as governance process review. 9.0 Other Business The Board of Directors agreed to have the December meeting at the Markland Wood Golf Club followed by a holiday dinner. Liaison to send invitation via the MH LHIN EA. It was also agreed that an invitation would be extended to the MH LHIN board and senior team as per previous years as it continues to be a good engagement and relationship building opportunity. 7.0 Board Evaluation

8 7.1 Board Meeting Evaluation The Chair reminded all members to fill out the evaluations for the November 7, 2012 Board meeting. 8.0 Termination of Meeting Directors to complete forms and return to the Liaison. MOTION: BE IT RESOLVED that there being no further business to come before the regular business meeting, the regular meeting be terminated at 7:55 PM and move to in-camera. Seconded by B. Cooke Board Chair Date Secretary Dateof