Dynamic Tools for Vocational Success. 1:45pm 2:45pm

Transcription

1 Dynamic Tools for Vocational Success 1:45pm 2:45pm

2 MISSION In Christian service, Hope Network empowers people to overcome challenges and to achieve their highest level of independence. VISION Hope Network will be a nationally recognized provider of solutions for individuals and communities we serve. With an unwavering commitment to excellence and innovation, we will provide exceptional value in increasingly remarkable ways wherever our services are needed.

3 Developmental and Community Services Provider transformation has provided us the opportunity to positively change our culture across our continuum of vocational services.

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7 December 1, 2010: The closing of the last public institution in Michigan in Mount Pleasant.

8 Michigan EMPLOYMENT FIRST A critical priority for the U.S. Department of Labor, Office of Disability Employment Policy (ODEP), is to invest in systems change efforts that result in increased community-based, integrated employment opportunities for individuals with significant disabilities. This priority reflects growing support for a national movement called Employment First, a framework for systems change that is centered on the premise that all citizens, including individuals with significant disabilities, are capable of full participation in integrated employment and community life.

9 Developmental and Community Services

10 WORK SKILLS SOLUTIONS OUR CONTINUUM OF VOCATIONAL SERVICES

11 SKILLS TRAINING FOR EMPLOYMENT PREPARATION SUPPORT Michigan s Employment First Policy has driven Hope Network to develop the Skills Training for Employment Preparation Support (S.T.E.P.S.) integrated work training program and data tool and that assists in the determination of a person s existing level of employability.

12 SKILLS TRAINING FOR EMPLOYMENT PREPARATION SUPPORT DATA TOOL Used to measure and report the individual s level of skill and job readiness throughout the continuum of provided vocational services Pillars of Vocational Success Work Readiness Does the individual possess and demonstrate the most basic attributes of employability? Work Character Does the individual possess and demonstrate employability traits? Work Performance Does the individual possess and demonstrate conduct conducive to successful employment?

13 FOUR VOCATIONAL PHASES SUPPORTED EMPLOYMENT STARTING POINT/TRANSITIONING 0 50% Individuals in this phase will have obtained a score of 0 50% in one or more pillars ENGAGING/ EXPLORING 51 75% Individuals in this phase will have obtained a score of 51 75% in one or more pillars PREPARING % Individuals in this phase will have obtained a score of % in one or more pillars Individuals in this phase are receiving Supported Employment services

14 SKILLS TRAINING FOR EMPLOYMENT PREPARATION SUPPORT INTEGRATED WORK TRAINING PROGRAM The goal is for each individual to choose and be supported in their path towards Supported Employment Includes: Learning activities that employ a variety of hands-on trainings and discussion topics Vocational volunteering Paid work experiences Temporary work experiences

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16 GOAL #1 Work Readiness - The consumer employee will increase his/her work readiness. Objectives: (Four are currently present) 1. The consumer employee will be well-groomed and professional in appearance appropriate to the work place. o o o o o Having hair that is clean, combed, and neatly trimmed or styled. Ensuring the hands and nails are clean and conservatively manicured. Wearing deodorant and brushing teeth Wearing make-up that is professional and conservative. Etc.

17 GOAL #2 Work Character - The consumer employee will increase his/her work character skills. Objectives: (Five are currently present) GOAL #3 Work Performance - The consumer employee will increase his/her work performance. Objectives: (Four are currently present)

18 WORK SKILLS SOLUTIONS OUR CONTINUUM OF VOCATIONAL SERVICES

19 EMPLOYMENT SOLUTIONS ACADEMY INTERNSHIP PROGRAM

20 WORK SKILLS SOLUTIONS OUR CONTINUUM OF VOCATIONAL SERVICES

21 SUPPORTED EMPLOYMENT SERVICES PLACEMENT SERVICES Pre-Employment: Discovery Resume writing Interviewing skills and practice Job exploration Job Development/Search: Meeting with potential employers Application assistance Attending interviews Job Coaching: Assistance in/outside of work place Supplemental job training Developing natural supports Job Retention: Work-life balance Communication and feedback Dealing with change Further training and development Employment: New hire orientation and paperwork On the job training Maintaining employment

22 Developmental and Community Services Provider transformation has provided us the opportunity to positively change our culture across our continuum of vocational services.

23 CHANGING THE CULTURE OF OUR VOCATIONAL PROGRAMMING Old vs. New Community Based Opportunities In 2016, 26% of individuals engaged in vocational services outside of the facility each month. Supported Employment Group

24 CHANGING THE CULTURE OF OUR VOCATIONAL PROGRAMMING Old vs. New Community Based Opportunities Supported Employment Group In 2016, 26% of individuals engaged in vocational services outside of the facility each month. As of Summer 2018, 90% of individuals engaged in vocational services outside of the facility each month. Work Sites- UFP Technologies, Hope Network Industries, Michigan Coating, etc. Internships- Gordon Food Service, HomeGoods, Meijer, Consumers Energy, etc. Volunteering- Mel Trotter, United Church Outreach Ministry, Samaritas, Degage Ministries, etc.

25 CHANGING THE CULTURE OF OUR VOCATIONAL PROGRAMMING Old vs. New Community Based Opportunities Supported Employment Group In 2016, 26% of individuals engaged in vocational services outside of the facility each month. Did not exist As of Summer 2018, 90% of individuals engaged in vocational services outside of the facility each month. Work Sites- UFP Technologies, Hope Network Industries, Michigan Coating, etc. Internships- Gordon Food Service, HomeGoods, Meijer, Consumers Energy, etc. Volunteering- Mel Trotter, United Church Outreach Ministry, Samaritas, Degage Ministries, etc.

26 CHANGING THE CULTURE OF OUR VOCATIONAL PROGRAMMING Old vs. New Community Based Opportunities Supported Employment Group In 2016, 26% of individuals engaged in vocational services outside of the facility each month. Did not exist As of Summer 2018, 90% of individuals engaged in vocational services outside of the facility each month. Work Sites- UFP Technologies, Hope Network Industries, Michigan Coating, etc. Internships- Gordon Food Service, HomeGoods, Meijer, Consumers Energy, etc. Volunteering- Mel Trotter, United Church Outreach Ministry, Samaritas, Degage Ministries, etc. On-site supervised work environment in a community employment setting with the potential to lead to permanent employment -Integrated into culture of company -Paid directly by Host Company -One on-site job coach: 3-5 individuals -Multiple job opportunities within facility

27 CHANGING THE CULTURE OF OUR VOCATIONAL PROGRAMMING Old vs. New Transition Group Program Services Did not exist Wages

28 CHANGING THE CULTURE OF OUR VOCATIONAL PROGRAMMING Old vs. New Transition Group Program Services Did not exist Respectfully help individuals who are ready for retirement or choose non-vocational services. Wages

29 CHANGING THE CULTURE OF OUR VOCATIONAL PROGRAMMING Old vs. New Transition Group Did not exist Respectfully help individuals who are ready for retirement or choose non-vocational services. Program Services Same instructor grouped with same individuals doing many of the same activities each day. Wages

30 CHANGING THE CULTURE OF OUR VOCATIONAL PROGRAMMING Old vs. New Transition Group Did not exist Respectfully help individuals who are ready for retirement or choose non-vocational services. Program Services Wages Same instructor grouped with same individuals doing many of the same activities each day. Daily regroupings of individuals and instructors New on and off-site job experiences New volunteering opportunities New on-site hands-on training area

31 CHANGING THE CULTURE OF OUR VOCATIONAL PROGRAMMING Old vs. New Transition Group Did not exist Respectfully help individuals who are ready for retirement or choose non-vocational services. Program Services Wages Same instructor grouped with same individuals doing many of the same activities each day. Deviated Wages Daily regroupings of individuals and instructors New on and off-site job experiences New volunteering opportunities New on-site hands-on training area

32 CHANGING THE CULTURE OF OUR VOCATIONAL PROGRAMMING Old vs. New Transition Group Did not exist Respectfully help individuals who are ready for retirement or choose non-vocational services. Program Services Same instructor grouped with same individuals doing many of the same activities each day. Daily regroupings of individuals and instructors New on and off-site job experiences New volunteering opportunities New on-site hands-on training area Wages Deviated Wages Moving away from deviated wage pay and looking for employers to be payer of record.

33 JANE

34 JANE S.T.E.P.S. SELF-EVALUATION WORK READINESS

35 RECOMMENDED GOAL: JANE S.T.E.P.S. JOB COACH EVALUATION WORK READINESS

36 JANE S.T.E.P.S. JOB COACH EVALUATION WORK READINESS RECOMMENDED GOAL: WR AVG. 2.8 WR 71%

37 JANE S.T.E.P.S. JOB COACH EVALUATION WORK READINESS RECOMMENDED GOAL: Jane will require fewer prompts to remain both focused on her job assignment and to follow the rules of the work place.

38 KRIS

39 KRIS S.T.E.P.S. JOB COACH EVALUATION WORK CHARACTER

40 RECOMMENDED GOAL: KRIS S.T.E.P.S. JOB COACH EVALUATION WORK CHARACTER

41 KRIS S.T.E.P.S. JOB COACH EVALUATION WORK CHARACTER RECOMMENDED GOAL: WC AVG. 3.2 WC 79%

42 KRIS S.T.E.P.S. JOB COACH EVALUATION WORK CHARACTER RECOMMENDED GOAL: WC AVG. 3.2 WC 79% Kris will require fewer prompts to communicate her concerns and feelings while in her work place.

43 ALEXIS

44 ALEXIS S.T.E.P.S. JOB COACH EVALUATION SUMMARY

45 ALEXIS S.T.E.P.S. JOB COACH EVALUATION SUMMARY

46 ALEXIS S.T.E.P.S. JOB COACH EVALUATION SUMMARY

47 FINAL THOUGHTS Provider transformation has provided us the opportunity to positively change our culture across our continuum of vocational services. The training program and data tool have been refined through Hope Network s expansive years of experience with successfully serving people receiving vocational services. Both the training program and data tool have increased the cooperative efforts between the individual served, their service funder, the cooperating business and Hope Network in providing the most benefit to the individual s vocational service.

48 OUR VISION Key aspects of Transformation and Employment First implementation parallels our Community Based Services Strategic Initiatives and Vision Planning Invest in our people Deliver exceptional care and service Establish long term sustainability Customized Employment- Fifth Phase of S.T.E.P.S.? Hopeful Opportunities for Purposeful Experiences for U Unrelenting Commitment to Hope Network s Mission

49 HOPE U CATALOG SAMPLE

50 FOUR VOCATIONAL PHASES C U S T O M I Z E D E M P L O Y M E N T

51 MISSION In Christian service, Hope Network empowers people to overcome challenges and to achieve their highest level of independence. VISION Hope Network will be a nationally recognized provider of solutions for individuals and communities we serve. With an unwavering commitment to excellence and innovation, we will provide exceptional value in increasingly remarkable ways wherever our services are needed.

52 Questions? Phone Number: