Changing Workplace Rio Tinto Group Property Martin Christie Regional Manager APAC WORKTECH 2012

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1 Changing Workplace Rio Tinto Group Property Martin Christie Regional Manager APAC WORKTECH 2012

2 Who we are We are a leading global business; our vision is to be the global mining leader We employ 68,000 people and operate in more than 50 countries The Group finds, mines and processes the earth's mineral resources metals and minerals essential for making thousands of everyday products that meet society's needs and contribute to improved living standards Wherever we operate, safety is our first priority Our commitment to sustainable development underpins the way our business operates We fulfil vital consumer needs and improve living standards

3 Where we operate at April 2012 Key Mines and mining projects Smelters, refineries, power facilities and processing plants remote from mine North America Europe Asia Africa South America Australasia Aluminium Copper Diamonds & Minerals Energy Iron Ore

4 Global workplace influences Information technology Accelerating pace of change Always-on mobility (death of time & distance) Collaborative technologies Social and informal networks Cloud computing Management culture & workstyle Increasing individual & team autonomy ROWE & managing dispersed teams Flexible working: when, where & how Need for access to management Career lattice Developing world approaches People, behaviour & expectations 4 generations in the workplace Increase in women in the workplace Importance of wellbeing & health Perpetual change & stress Competition for talent Higher learning needs driven by crossfunctional teaming Sustainability & resources Scarcity of vital resources Office consumption levels Strained urban infrastructure Environmental fragility Greenhouse effect & global warming Carbon reduction & pricing Commercial Need to reduce & flex costs Globalisation From product-pushing to solutionseeking Corporate governance Social responsibility

5 Workplace evolution Cellular space 1:1 Open plan 1:1 Flexible space: open plan with addition of supporting communal space 1:1 Agile space: breaking link between workstation and individual 1:many Communities: Flexible space, work in setting most suitable to task 1:many stage 1 stage 2 stage 3 stage 4 stage 5 How achieved Increase density & facilitate churn with standardised furniture Provide wide range of appropriate environments to support work activities Increase density building now supports more staff than workstations available Design space around business processes workstation just one place in which to work Change issues Develop etiquette for behaviour in open plan space Manage the perceived loss of status Develop etiquette for behaviour in different work settings Guidance on which type of space is suitable for which function Provide support for mobile & home workers, and training for managers leading dispersed teams Develop a general understanding of the work processes Provide support & training for staff and managers in different work environments

6 Brisbane Regional Centre

7 Engagement strategy Community All Groups / Individuals new workplace website project e-bulletin BU weekly e-bulletins Group newsletters Targeted invites Specific Q&A ie from website & address Focus Group outputs Comms packs Focus Groups Roadshows Discovery Centre Building tours Training Inductions Steering Group & Project Team Transition Support Team Relocation Champions BU Team Meetings Floor HSE Meetings Electronic Engagement Face-to-Face

8 Singapore Regional Centre

9 Future workplace trends when where how