Competency profile - CAST FI-01 FI-02 FI-03 FI-04. Skills Oral and Written Communications. Risk Management

Transcription

1 Skills Oral and Written Communications FI-01 FI-02 FI-03 FI-04 Listens and questions effectively Shares information willingly Presents ideas clearly and persuasively Responds constructively to diverse views Writes clearly and concisely Maintains timely communications Communicates in a manner that generates enthusiasm and Listens to other points of view and strives to give a balanced picture Listens and questions effectively Shares information willingly Presents ideas clearly and persuasively Responds constructively to diverse views Writes clearly and concisely Maintains timely communications Communicates in a manner that generates enthusiasm and Listens to other points of view and strives to give a balanced picture Describes complex financial/technical issues clearly for both nonfinancial and financial audiences Builds a consensus and successfully addresses diverse views Outlines policy requirements and provides guidance within policy Describes complex financial/technical issues clearly for both non-financial and financial audiences Builds a consensus and successfully addresses diverse views Outlines policy requirements and provides guidance within policy Risk Management Identify possible outcomes, estimate probability of occurrence, and assess the consequences before taking action Ability to use risk assessment and monitoring methodology to foresee key sources of business and Balances the level of risks and controls in operations when adopting alternative approaches Learns from experience, assesses risks, and makes recommendations for effective and program delivery Recognizes and advises the probability of Encourages, implements, monitors and revises risk strategies Encourages, implements, monitors and revises risk strategies

2 financial risk alternative outcomes for options, and realizes that not all new ventures will succeed Participates in discussions to mitigate risk Negotiation/ Integration Function Develops an understanding of basic principles and techniques used in negotiations Defines problems and identifies possible solutions and/or alternatives Develops a sound understanding of practices, principles and techniques used in negotiations Understands the broad context under which negotiations can occur within a structured government environment Presents own point of view and takes issues forward Supports position with convincing information based on fact and the input of others Faces conflict but knows when compromise is appropriate Assists in making effective trade-offs Builds on points of agreement to achieve alternatives that optimize stakeholders satisfaction Competencies Values and Ethics Demonstrates, values and ethics, including the Code, in personal behaviour Exercises integrity and ethics in all transactions Acts in the public interest Integrates Values and Ethics, including the Code, into staff work practices Reflects a to citizens and clients in own and staff activities Fosters a climate of transparency, trust and respect among staff and in partnerships Incorporates equitable practices into HR Encourages bilingualism Reflects a to citizens and clients in own and unit activities Fosters a climate of transparency, trust, and respect within the unit and in partnerships Incorporates equitable practices into HR planning Supports opportunities for and encourages bilingualism and diversity in the unit, based on OL and EE policies Reflects a to citizens and clients in own and unit activities Fosters a climate of transparency, trust, and respect within the unit and in partnerships Incorporates equitable practices into HR planning Supports opportunities for and encourages

3 and diversity, based on OL and EE policies Builds and promotes a safe and healthy, respectful workplace Is alert to and deals quickly with harassment and discrimination Manages work activities and transactions with transparency and fairness Builds and promotes a safe and healthy, respectful unit, free of harassment and discrimination bilingualism and diversity in the unit, based on OL and EE policies Builds and promotes a safe and healthy, respectful unit, free of harassment and discrimination à Strategic Thinking Analysis Identifies critical connections and patterns in information or data Draws logical conclusions based on in-depth analysis of information Recognizes causes and consequences of actions and events that are not readily apparent Anticipates obstacles and thinks ahead about next steps Seeks clarification and direction, as required Analyzes setbacks and seeks honest feedback to learn from mistakes Develops project work plans with a thorough functional area Links information across individual work to form a perspective Tracks changing unit priorities and analyzes impact on staff activities Develops unit direction, based on a thorough functional area Tracks changing division priorities and analyzes impact on unit work plans Coordinates information from multiple projects to form a perspective Identifies interdependencies across unit projects Frames division direction with a thorough directorate s priorities Integrates information from multiple sources to form a perspective Identifies interdependencies in cross-functional projects Strategic Thinking Ideas Brings issues to the attention of appropriate personnel as needed Translates unit direction into concrete project activities Translates the division s direction into concrete unit work activities Translates vision and policy into concrete work activities

4 Offers ideas/suggests modified approaches to address current situations or issues Is open-minded, flexible, and receptive to alternative views that show promise Develops solutions to recurring problems Encourages and incorporates creativity and learning Redesigns work activities to meet changing needs Makes effective recommendations to Teaches and learns from others Designs solutions to operational problems Encourages and incorporates diverse and creative initiatives and perspectives Considers the people components of issues and decisions Develops division strategies, based on the departmental vision and the DG s direction Designs initiatives to enhance operational efficiency Encourages and incorporates diverse initiatives and perspectives Redesigns the division s work activities to meet changing departmental needs Engagement Shares all relevant information with others Deals honestly and fairly with others, showing consideration and respect for individual differences Promotes collaboration among staff Encourages open, constructive discussion of diverse perspectives Manages interpersonal relationships among staff Relates effectively to people with disabilities or with different values, personalities, or cultural backgrounds Provides effective forums for staff to express ideas, views, and concerns Uses meetings as an opportunity to generate Promotes collaboration among staff Encourages open, constructive discussion of diverse perspectives Manages interpersonal relationships among staff Relates effectively to people with disabilities or with different values, personalities, or cultural backgrounds Provides effective forums for staff to express ideas, views, and concerns Uses meetings as an opportunity to generate Shares information vertically and horizontally Recognizes opportunities to enhance outcomes through partnerships Manages group dynamics in a diverse workforce within the unit and across projects Gives credit for the contributions of partners Accurately represents the concerns, ideas,

5 collegiality and unity Listens to and acts on staff concerns Solicits input from and listens to staff, partners, and stakeholders Communicates work plans with clarity and Establishes regular and exchanges of ides with individuals and the team Models and elicits trust collegiality and unity Listens to and acts on staff concerns Solicits input from and listens to staff, partners, and stakeholders Communicates work plans with clarity and Establishes regular and exchanges of ides with individuals and the team Models and elicits trust and views of staff to upper Mediates and facilitates relationships between supervisors Follows through on s Management Excellence Action Plans and organizes own activities to accomplish predetermined standards or procedures Seeks clarity on priorities as needed Monitors the quality and timeliness of own work Responsibly uses the resources at one s immediate disposal Ensures work is congruent with formal procedures and regulations Adapts regular procedures flexibly to best meet objectives Maintains a positive outlook in the face of setbacks Heeds early warning signals and advises and others, as needed Follows through on project plans from planning, implementing, monitoring, and evaluating to reporting Coordinates people s work activities Delegates tasks to staff appropriately Instructs staff on tasks, goals, processes, and performance standards Monitors activities to ensure they are carried out effectively and efficiently Shifts priorities and adapts work plans to reflect changes Manages activities on a daily basis Follows through on unit s business plan from planning, implement, monitoring, and evaluating to reporting Establishes unit targets for quality and productivity Identifies financial and human resources requirements Assigns and reallocates resources, as required, and to capitalize on diversity Sets realistic timelines and clear accountabilities for supervisors Provides structure and momentum for unit projects Sets challenging but realistic goals Identifies unit limits and resource

6 Integrates Comptrollership, MAF, federal legislation, regulations, and policies into work practices Manages own and others work-life balance Models successful coping with stressful situations requirements for workload Manages unit workload through negotiating timelines, prudent resource planning and prioritizing Responds decisively and quickly to emerging opportunities or risks Maintains composure in demanding/adverse or stressful situations to alleviate pressure and maintain momentum Management Excellence People Resolves own interpersonal or personal problems that are affecting performance Deals honestly and fairly with others, showing consideration and respect Seeks to resolve interpersonal problems that are affecting team performance Evaluates individual performance fairly, taking account of diversity Identifies opportunities that challenge and encourage the development of people Reduces stress factors in the workplace as much as possible Addresses harassment or discrimination quickly Works one-on-one with staff Deals with ineffective performance Provides regular Works one-on-one with supervisors Optimizes diversity among team members to build strong teams with complementary strengths Supports and defends the interests of staff, as necessary and appropriate Coaches, challenges, and provides opportunities for growth Resolves labour

7 feedback, acknowledges success and the need for improvement Manages labour relations problems Secures mediation, if required Balances the needs of employees and the organization Monitors and addresses workplace well-being Develops and supports career plans and learning opportunities Manages workload Implements rigorous HR practices relations problems Develops HR strategy for unit succession planning Secures funding for OL and other training Fulfils obligations of HRM accountabilities Management Excellence Finance Develops a sound practices, policies, and principles of resource Understands the broad context in which financial planning and resource takes place in the federal government Applies and monitors rigorous systems for Financial Information Management, internal audit, and evaluation Allocates and manages resources transparently Implements strategies to achieve operational efficiencies and value for money Fulfills obligations for finance and assets Acts on audit, evaluation, and other objective team performance information Fulfils accountabilities for unit finance and assets