FIND A HEALTHIER WORKFORCE

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1 FIND A HEALTHIER WORKFORCE

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3 HELPING YOU FIND A HEALTHIER WORKFORCE We want people to not only live longer, but to do so in better health with a sense of wellbeing and happiness. That s why we take care of our members providing your employees with access to affordable treatment when they need it, while also offering practical support, services and advice to help them stay well. We are your partner in health; helping find better solutions for you and a healthier future for your workforce.

4 WE RE PART OF A GLOBAL FAMILY As part of the Bupa group, we operate in 190 countries and draw on a wealth of knowledge and expertise to provide our members with even better services and advice. BUPA UNITED KINGDOM B U PA INTERNATIONAL SANITAS B U PA DENMARK B U PA SAUDI ARABIA M A X B U PA INDIA B U PA CHINA B U PA HONG KONG B U PA THAILAND B U PA USA B U PA L AT I N AMERICA B U PA AUSTRALIA BUPA NEW ZEALAND

5 2012 BUPA AUSTRALIA AND NEW ZEALAND SNAPSHOT 3.4 million members* $4.1b 39,656 Total amount paid in benefits Medical providers paid by Bupa Total Claims Expenditure Extras Benefits 1,162 Hospitals paid by Bupa 11,133, ,294 Extras claims a year Episodes/Admissions to hospital a year Hospital 54% Medical 13% Prostheses 11% General 22% * Includes overseas visitors. Figures quoted are to 30 June Dental 51% Optical 16% Physio 9% Chiro 9% Other 15% All other figures quoted are for the 12 months to 31 December 2012.

6 Helped more than 30,000 people with chronic illness make better health choices through Bupa Health Dialog Completed over 34,000 corporate health checks Admissions for delivery of a baby 26,126 FIND A HEALTHIER YOU Assisted 1,253 members improve their heart health through The COACH Program Supplied and supported more than 11,000 New Zealanders with Bupa Medical Alarms Initiated 67,430 online health assessments All other figures quoted are for the 12 months to 31 December 2012 in Australia and New Zealand.

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9 WHO WE ARE With over 33 million members across 190 countries, the Bupa Group offers a range of healthcare services and a wealth of experience that Bupa in Australia can draw upon to provide members with quality health cover. We are a healthcare leader with health cover at our core, but it s our purpose that sets us apart. We exist to help people live longer, healthier, happier lives. We re proud to be part of a global family that reinvests it s profits back in to the business so that we can deliver better health outcomes, keep healthcare affordable, and support pioneering health research and community programs. For more than three million Australians, and millions more around the globe, we offer a comprehensive range of products, services and solutions that help support key areas of health and wellbeing. Bupa is a trusted partner For 65 years, we have offered a diverse range of health and care businesses in Australia. We are the largest privately managed health insurance group in Australia and in partnering with organisations, we are helping shape a workforce that is healthier, happier and more productive. Bupa is dedicated We are committed to over 2,900 Australian companies, reaching over 6 million employees and their families. We re part of your community As part of our ongoing commitment to a healthier community, Bupa supports a range of organisations and initiatives that encourage Australians to lead active and healthy lifestyles. Our partnerships enable us to connect with the community, encouraging people to take the necessary steps towards maintaining long-term health. We are proud to partner with like-minded organisations and events that share our vision of healthier lifestyles through fitness and fun. These include: Life Education Can Too Bupa Walk to Work Day Bupa Heroes Very Special Kids Brisbane Lions Football Club Australian Cricket Team Hawthorn Football Club The 2012 Santos Tour Down Under Bupa Around the Bay Weetbix TRYathlon Through our Bupa Health Dialog (BHD), we have so far helped more than 38,000 people living with chronic conditions stay motivated through one-on-one health coaching with trained professionals. Additionally, over the past seven years the Bupa Health Foundation has supported more than 80 initiatives and invested almost $19 million into health research and programs that benefit the entire community.

10 WHY INVEST IN YOUR EMPLOYEES? The benefits of having a healthy and happy workforce are significant. $7 BILLION Every year across Australia, sick days account for approximately $7 billion in lost revenue.^ Better health for your employees We are where you need us: national network of over 100 sales and service centres contact us by phone, in person or online Australia s largest combined provider network* workplace health solutions: more than just health cover. Finding a healthier workforce Good employees are worth attracting and retaining. Approximately $7 billion in productivity is lost through sick days every year in Australia and another $18-25 billion in productivity is lost through presenteeism,^ which means that a healthier workforce is not only happier but more productive. Which is why offering a financial contribution to their health and wellbeing is a worthwhile investment. And as an employer, having healthy and happy employees can play an important part in your company s success. With help from Bupa, your organisation could benefit through: the attraction, retention and loyalty of staff an improved benefit package enhanced company culture and morale a positive working environment employer of choice positioning easy alignment with overseas divisions fostering a productive and motivated workforce. In addition, you could structure benefits so that highly valued senior staff can receive greater benefits as part of their package and rewards. *As at 1 January 2013 for dental, optical, physio and chiro providers. ^Source: Business Council of Australia. Using Microeconomic reform to deliver patient-centred health care. Available online: bca.com.au

11 WHY BUPA? It is our purpose that makes us different. We are here to help your organisation find a healthier workforce. As an employer, having healthy and happy employees can play an important part in your company s success. Bupa can help your organisation achieve this. We understand that every business is different one size does not fit all. We offer great corporate products and benefits that are based on assessment of individual requirements and specific lifestyle areas. Our Workplace Health Solutions team (WHS) specialises in workplace health management, including the areas of wellness, mental welfare, injury and disease prevention and management. Against a backdrop of increased technology and busier lives, our WHS team aims to work alongside you in finding best practice solutions consulting on everything from Organisational Health Checks to Total Workplace Strategic Planning. Our programs are tailored to your unique workforce and environment. Working with a wide range of healthcare providers allows us the flexibility to help offer solutions all over the country that are both sustainable and affordable. By combining modern expertise with more than six decades of research, we can offer a variety of tailored options that can truly benefit your team. We re proud to provide comprehensive solutions that can result in a healthier workplace for you and your employees.

12 AN EXAMPLE OF OUR SERVICES: Bupa Medical Suites Another way Bupa is bringing tangible benefits to our members is through our dedicated medical suites. We are proud to offer your people the services of our in-house medical team. These trained professionals are skilled in a comprehensive range of medical assessments from blood pressure to vision, nutrition and skin checks. Your people can benefit from private, personalised one-stop health services nationwide including our own dedicated corporate medical suites in the Sydney, Melbourne and Brisbane CBDs. For clients in Western Australia, South Australia, Tasmania, ACT and Northern Territory, we have established a network of approved providers to accommodate your health and wellness needs. If you have any questions about how our Medical Suites could work in your organisation, simply call our team. We can also help with many Pre Employment medical solutions.

13 TESTIMONIALS We offer dedicated account management and consulting teams for your organisation. I am really impressed with the responsive and proactive assistance we receive from Bupa. Their friendly and professional service goes above and beyond the level expected for a Corporate Partner for health insurance. From needs analysis to individual onsite consultations, customised solutions for boosting employee engagement and comprehensive wellness solutions nothing is too much trouble for them. Our Health and Wellbeing Program has really benefited from this partnership. Keri McKibben/Senior HRM Consultant Dept Primary Industries, Parks, Water and Environment In 2011, Bupa helped create and deliver numerous workplace health and wellbeing programs including the Lamplighter program for Unilever in Australia and New Zealand. Unilever Australasia, says using Bupa Wellness helped them create a program that has been a success from the day of its highly anticipated roll out. We have vastly different employee groups, and Bupa helped us find creative ways to reach and engage them. Program feedback has been overwhelmingly positive. Our people are our greatest asset, and our partnership with Bupa has been key to providing the best program to help them improve their workplace health. Julia Farrant/Vice President HR Unilever We partner with Bupa to create our wellbeing program across all locations. We run a monthly program which includes health checks for colleagues and medicals for the senior team. This allows us to benchmark wellbeing across the broader team and senior executives, to help better target the program this year. We rolled this out across all locations. We also provide subsidised health insurance through Bupa, which is highly valued. Kelly McNamara/HR Manager Lloyds international I am getting a lot of positive feedback from Cairns already. The Townsville consultations were great, the feedback from the staff who attended was fantastic. Your staff from Townsville offer a great representation of your business, the ladies were all very good and I am impressed with the service they provided. Melany in particular did a tremendous job at the city branch, she was fantastic. Jarrod Wilson/Regional Workplace Health and Safety Coordinator, Northern Region Transport Services Division Department of Transport and Main Roads

14 FIND A HEALTHIER WORKFORCE At Bupa, we re driven to improve healthcare systems, products and services because we want to empower people to live healthier, happier lives. Wellness is important to a healthy and productive workplace. As healthcare partner to millions around the world, we are proud to tailor solutions that could benefit your people and your entire organisation.

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16 FOR MORE INFORMATION Call us on Visit bupa.com.au Drop by your local Bupa centre Mailing details: Bupa PO Box MELBOURNE VIC 8001 Bupa Australia Pty Ltd ABN Effective May S