7 th Global Forum on Reinventing Government

Transcription

1 7 th Global Forum on Reinventing Government Austria, Vienna June 2007 BY Hon. Phandu T.C. Skelemani Minister of Justice Defence & Security AGENDA Demographic & Economic factors Background to Reforms Early Reforms ( ) New Challenges New Reforms Leadership Challenges Questions and/or Answers

2 Diamonds the Mainstay of the Economy: 30% to GDP 50% of Govt: Revenue Average GDP: 4.8 2

3 BACKGROUND TO REFORMS IN BOTSWANA Reforms in Botswana date back to independence in 1966 Reforms have been initiated internally Reforms guided and sustained the management of the meagre resources Reforms have been mainly administrative 3

4 EARLY REFORMS Entrenched Planning process Prudence in resource management Capacity building Economic empowerment Continuous policy review 4

5 Entrenched Planning Process National & District Development plans guided by four national principles: Democracy Self reliance Unity Development.. Consultation through bottom up planning approach 5

6 Economic Empowerment & Policy Reviews Driving diversification and citizen empowerment Preference schemes Financial Assistance Policy (FAP) Citizen Empowerment Development Agency (CEDA Periodic reviews of government policies Education policy Local Government 6

7 Prudent Resource Management Financial and Manpower Ceilings controlled public service growth Accountability structures PAC, Parliamentary Oversight, Ombudsman etc Capacity Building Human Resource Development Job Evaluation Organisation and Methods Localisation 7

8 30 th Anniversary Reflections A. RESULTS OF EARLY REFORMS Enthusiasm and good uptake Participation and confidence building of citizens Economic Growth (Double digit) Economic diversification B. EMERGING CHALLENGES - Technological changes Globalisation Growing international competition need for building competitive edge Building on national comparative advantages Meeting the challenges of development ie poverty, health, education etc Changing focus of citizen demands (higher demands & expectations) Climate change 8

9 30 th Anniversary Reflections Emerging Challenges The Political leadership was under pressure to deliver its obligations prompted by the general outcry by the public due to: Poor service delivery Poor implementation of projects/programmes Low productivity levels Poor performance Resource constraints Accusations: Government insensitive to public demands, needs, aspirations and challenges of the nation There was no performance Lack of accountability and discipline 9

10 VISION 2016 Results of the Reflection Educated And Informed Nation Prosperous, Productive And Innovative Nation Compassionate, Just And Caring Nation Safe And Secure Nation Open, Democratic And Accountable Nation Moral And Tolerant Nation United And Proud Nation Quality life, National Stability, Vibrant, Competitive Nation of Opportunity Prosperity for ALL 10

11 Recent Reforms In view of the emerging challenges there was a need to: - shift focus from concentrating on socioeconomic development to developing strategies that increase delivery & productivity in the public service and accountability for results - adopt best practices in Managing the public sector including Results Based Performance Management - Mobilise towards e-government 11

12 Recent Reforms Across Government WHAT IS OUR GAME PLAN? Focus of Recent Reforms Strategic thinking Customer orientation CUSTOMER FEEDBACK INITIATIVES BSC Responsiveness/speed (2005) Effectiveness Job Evaluation (1988) PMS CPMS (1993) (1999) Stakeholder conferences Value system Productivity Public service Decentralisation wide annual customer Transparency PBRS (2004) WITS (1993) Movement (1995) satisfaction surveys Privatisation Good governance/stewardship Peer Support Ministry customer satisfaction surveys 12 Process Tokafatso Re-engeneering maduo radio program

13 INVESTING IN LEADERSHIP Critical success factor in transformation processes Leadership development Succession planning Best practices Extending Richness and Reach - Globalisation 13 TC

14 Political & Administrative Interface Ruling party manifesto an integral part of the plans Cabinet sets the direction The Minister and the PS work together to set goals for the ministry in line with the mandate from Vision 2016 and NDP Minister reports to the President on the delivery of the strategic plan PS s Performance Agreements with PSP are co-signed by the Minister Continuous consultation to enhance teamwork (retreats & ECC) 14

15 SUCCESSES Focus on our mandate as the public service all ministries have strategic plans that are aligned to the higher national goals Performance reviews conducted quarterly and reports made to cabinet Emerging culture of consultation, team work & customer focus recognition of the importance of measurement in the performance management process Encouraged a leadership driven transformation 15

16 CHALLENGES Mindset transformation not easy in the light of entrenched paradigms Reforms not linked to routine work streams Resource constraints Collaboration and Coordination Involvement of the Parastatals Commitment at all levels (leadership driven) Size of the public service roll out to the entire system Measurement (fear, no baseline) Cost of the reforms Retention HIV/AIDS 16

17 CHALLENGE: Resonance Between Values And Vision VALUES Regard for public Interest Neutrality Accountability Transparency Freedom from Reform Corruption Continuity Duty to be informed Due diligence Safe & Secure Compassionate, just & caring Open, Democratic & Accountable United & proud Moral & Tolerant Productive, Prosperous & Innovative Educated & Informed 17

18 LESSONS LEARNT Need for Leadership Commitment Need to internalise and apply the values performanvce vs customer satisfaction Burning platform There must be compelling reasons for change Reform must be relevant and appropriate Retaining previous reforms Retain those that still add value Ensure integration of reforms Managing chaos Change brings chaos, affects everybody Uncertainty on the process Focus on the whole and not parts (ultimate result) Benchmarking is becoming more critical 18

19 Thank You Questions and/or Answers