7/30/2018. Forging Successful Partnerships in Financial Empowerment May Webinar Wednesday. July 25, pm ET/ 1 pm CT/ 12 pm MT/ 11 am PT

Transcription

1 Forging Successful Partnerships in Financial Empowerment May Webinar Wednesday July 25, pm ET/ 1 pm CT/ 12 pm MT/ 11 am PT 1

2 LCRC TEAM Tiffney Marley Project Director, LCRC Charity Frankowski, VISTA Lead, Rural IMPACT Jeannie Chaffin Consultant THE PROMISE OF COMMUNITY ACTION Community Action changes people s lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community and we are dedicated to helping people help themselves and each other. 2

3 Purpose: The purpose of the LCRC is to analyze Community Action outcomes and identify effective, promising, and innovative practice models that alleviate the causes and conditions of poverty. BUILD CAA CAPACITY TO FIGHT POVERTY! 3

4 THE LEARNING COMMUNITY Open LCGs Health Intersections Decreasing Family Homelessness Results at the Community Level Cultivating Data Centered Organizations Intensive LCGs Integrated Services to Improve Impact Financial Empowerment for Families Whole Family Approaches for Economic Mobility from Poverty 1.0 Communities of Practice Rural Integration Model for Parents and Children to Thrive (IMPACT) Whole Family Approaches for Economic Mobility from Poverty 2.0 FRAMEWORK COMPONENTS: 4

5 THE LEARNING COMMUNITY 407 Counties FIELD LEADERS RURAL URBAN CULTURALLY DIVERSE Total individuals served: 1,640,775 5

6 Forging Successful Partnerships in Financial Empowerment July 25, 2018 Welcome Carmen Shorter Senior Manager for Learning, Field Engagement Prosperity Now 6

7 Prosperity Now s mission is to ensure everyone in our country has a clear path to financial stability, wealth and prosperity. Today s Agenda The Power of Partnerships in Financial Empowerment Assessing Potential Partners Identifying Opportunities for Partnership Establishing a Partnership Plan Insights from Technical Assistance Projects Volunteer Income Tax Preparation (VITA) & Community Financial Empowerment Audience Q&A Next Steps 7

8 Today s Speakers Hiba Haroon Sr. Program Manager, Savings & Financial Capability Prosperity Now Rebecca Thompson Project Director, Taxpayer Opportunity Network Prosperity Now The Power of Partnerships in Financial Empowerment 8

9 The Power of Partnerships Consider the following financial empowerment service integration strategies: A workforce development agency provides access to credit counseling services to boost client credit scores A housing agency provides budget management help and links clients to an IDA to save up for a down payment A food pantry offers financial counseling to repeat visitors Local asset-building organizations join together to offer multiple services in a single location How can strategic partnerships strengthen service relevance, reach and impact for mission-driven organizations? Three Approaches to Integrating Financial Capability Services 9

10 Quick Overview of Financial Capability Integration Planning Guide 10

11 Which financial capability services will have the greatest impact on our clients? Who will deliver the identified financial capability services to our target clients? 11

12 How can we convince key stakeholders to support this work? How will the financial capability services be integrated? 12

13 Financial Capability Services Integration Process Identify clients priority financial issues Identify financial outcomes that will demonstrate improvement in clients financial lives Select financial capability services that will bridge the gap Decide who can provide those services Develop an internal implementation, referral, or partnership plan to connect clients to those services Build stakeholder support throughout Approach #1: Refer clients to other organizations 13

14 Successful Referrals Screen for eligibility/ readiness Prepare for referral Connect to referral organization Support after referral Approach #2: Partner with other organizations to deliver services 14

15 Successful Partnerships Shared set of outcomes for the partnership Staff members have necessary qualifications, training, and resources Resources are sufficient to sustain the partnership Approach #3: DIY, build capacity to deliver services in-house 15

16 Three Approaches to Integrating Financial Capability Services DIY Train case managers to pull & review credit reports Refer Clients to financial coaching & tax prep Partner On-site financial education workshops 16

17 Financial Capability Services Integration Process Identify clients priority financial issues Identify financial outcomes that will demonstrate improvement in clients financial lives Select financial capability services that will bridge the gap Decide who can provide those services Develop an internal implementation, referral, or partnership plan to connect clients to those services Build stakeholder support throughout Select a Target Program The program represents a place where clients are already assembled/engaged Clients in a given program share common characteristics that affect which services are provided and how The program represents a concrete set of systems and resources that can be leveraged for integration 17

18 Identify Client Financial Empowerment Needs Types of Financial Empowerment Services to Integrate into Existing Programs 18

19 Partnership Tools: Identifying & Assessing Potential Partners Tool 4: In-House Capacity Tool 5: Inventory of Community Service Providers Tool 6: Assessment of Community Service Providers Tool 7: Deciding Who Will Deliver Services 19

20 Tool 5: Inventory of Community Services Providers How do you find organizations that provide financial capability services in your community? 20

21 Tool 6: Assessment of Community Service Providers Questions to ask potential service providers: Client Fit Client Access Organizational Capacity Tool 6: Assessment of Community Service Providers 21

22 Tool 8: Current Program Workflow Tool 9: The Referral Plan Tool 10: The Partnership Plan Tool 11: The DIY Plan Tool 12: Putting it All Together The Logic Model 22

23 Tool 10: The Partnership Plan Tool 10: The Partnership Plan 23

24 Tool 10: The Partnership Plan Audience Question Which financial empowerment integration approaches do you currently use? Primarily DIY/in-house services Primarily external referrals Primarily partnerships with other service providers A combination of the above Other (share more in the chat box!) 24

25 Partnership Insights from Technical Assistance Projects Carmen Shorter Sr. Manager for Learning, Field Engagement Prosperity Now Hiba Haroon Sr. Program Manager, Savings & Financial Capability Prosperity Now Partnering with VITA for Community Financial Empowerment Carmen Shorter Sr. Manager for Learning, Field Engagement Prosperity Now Rebecca Thompson Project Director, Taxpayer Opportunity Network Prosperity Now 25

26 Learn from the VITA Field 5 1 Promising practices 1. Communicate with consumers about saving before they come to the tax site 2. Offer the saving option more than once at the tax site 3. Make sure tax preparers know how to help consumers save while filing 4. Dedicate staff or volunteers to promoting saving 5. Use anchoring and prompts to help consumers focus on a savings goal 52 26

27 Promising practices 6. Make sure all staff and volunteers commit to encouraging savings 7. Don t overwhelm consumers with too many different types of options 8. Provide incentives to encourage saving 9. Provide multiple options for saving 10. Make saving fun! 53 Audience Discussion Carmen Shorter Sr. Manager for Learning, Field Engagement Prosperity Now Hiba Haroon Sr. Program Manager, Savings & Financial Capability Prosperity Now Rebecca Thompson Project Director, Taxpayer Opportunity Network Prosperity Now 27

28 Planning Guide Video Series Watch the videos at: Expand Your Networks with the Prosperity Now Community Sign up for listservs and working groups, volunteer to facilitate peer discussions, serve in a leadership role and more! Adult Matched Savings Network Affordable Homeownership Network Racial Wealth Equity Network Financial Coaching Network Taxpayer Opportunity Network Campaign for Every Kids Future Children s Savings Accounts Medical Financial Partnerships Network Health/Wealth Innovations in Manufactured Housing (I M HOME) Network Visit any of the networks above at prosperitynow.org/getinvolved to get started. 28

29 Take action with Prosperity Now Campaigns! Sign up to stay informed about the latest developments and opportunities to take action by joining one of our four federal policy campaigns. HOMEOWNERSHIP CONSUMER PROTECTIONS SAFETY NET TURN IT RIGHT-SIDE UP Homeownership is key to building wealth. Together, we will advocate for products and policies that provide more affordable homes to more people. Consumer protections create fairer, more transparent financial markets. Together, we will ensure consumers keep the safeguards they deserve. Safety net programs help protect vulnerable individuals and families from falling deep into poverty. Together, we will protect programs like SNAP, IDAs and more to help those in need when they need it most. The vast majority of tax incentives go to those at the top, not to those who need it most. Together, we will turn our upsidedown tax code rightside up. Visit any of the Campaigns above at to learn more and join. Take Action at the Prosperity Now Advocacy Center! Make your voice heard by calling, ing, tweeting or scheduling a visit with your Members of Congress with a fast and simple click of a button! 29

30 Join us September 5-7 for the 2018 Prosperity Summit! (formerly Assets Learning Conference) Registration for the 2018 Prosperity Summit is now open! Visit the Summit website at summit.prosperitynow.org to learn more and to register! Stay in Touch! Carmen Shorter Sr. Manager for Learning, Field Engagement Prosperity Now Hiba Haroon Sr. Program Manager, Savings & Financial Capability Prosperity Now Rebecca Thompson Project Director, Taxpayer Opportunity Network Prosperity Now 30

31 Thank You! Please share your feedback in the survey! QUESTIONS? 31

32 WEBINAR WEDNESDAYS UPCOMING WEBINARS Whole Family Approaches Integrated Services Financial Empowerment Homelessness Health Intersections Data-Centered Organizations Community Level Work August 1, Planning for Service Integration: Using a Multidisciplinary Team Approach (Register) August 15, 2018 Evaluating Collective Impact (Register) September 19, Building Wealth Across Generations (Register) 64 32

33 CONTACT INFO For more information or questions contact The Learning Communities Resource Center Team: Tiffney Marley, Project Director, Jeannie Chaffin, Consultant for CA Economic Mobility Initiative, Courtney Kohler, Senior Associate, Hyacinth McKinley, Program Associate, Liza Poris, Program Associate, This presentation was created by the National Association of Community Action Agencies Community Action Partnership, in the performance of the U.S. Department of Health and Human Services, Administration for Children and Families, Office of Community Services Grant Number, 90ET0466. Any opinion, findings, and conclusions, or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the U.S. Department of Health and Human Services, Administration for Children and Families. Questions & Comments 33

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