Job Description for Cluster Manager

Transcription

1 Making a lifetime of difference to children in schools Place2Be, 175 St John Street, Clerkenwell, London C1V 4LW Tel: mail: enquiries@place2be.org.uk Job Description for Cluster Manager Job Title: Reporting to: Direct Reports: Cluster Manager Service Manager School Project Managers and Parent Counsellors Place2Be is the leading children's mental health charity providing in-school support and expert professional development to improve the emotional wellbeing of children and young people, families, teachers and school staff. Place2Be provides children s mental health services in 282 primary and secondary schools, and last year provided in-depth training in a further 31 schools, reaching a total school population of over 135,000 pupils Our teams provide a range of services in our partner schools to build resilience early in life through counselling, creative work and play and support a child s ability to engage in school life. Our work, focused on early intervention, is part of the comprehensive CAMHS system. Through our professional development programme, we are training c1200 Counsellors on Placement each year who build their mental health and counselling skills and experience through practice in our partner schools. We also provide a range of professional development programmes on mental health and wellbeing for school leaders, teachers and other professionals who work with children and young people, so we can help to build mentally healthy schools and communities where all children can thrive and flourish. We continue to pilot, trial and explore new ways in which we can develop our practice as well as share learning, expertise and findings from the robust evidence and evaluation we gather. HRH The Duchess of Cambridge is our Royal Patron and Place2Be is one of the founding charity partners of Heads Together. We also work collaboratively with a range of charities and expert organisations to leverage best-in-class knowledge and expertise to inform, develop and improve outcomes for the children, families and schools we support. We ask our staff team to share our core values of perseverance, integrity, compassion and creativity, and to have the skills and patience to support some of the UK s most vulnerable children and families. Overall Purpose: To ensure delivery of a high quality and best-in-class service in Place2Be partner schools; to establish inspiring and close working relationships with partner head teachers and governing bodies. Overseeing clinical quality and supervision to a team of School Project Managers and Parent Counsellors. Cluster Manager Page 1 of 6

2 Key Responsibilities: 1. nsure high quality clinical practice and delivery of a full and effective service in Place2Be partner schools under your responsibility All School Project Managers delivering to the Place2Be model and in line with policies and procedures ffective working relationships and referral pathways with specialist services in order to provide appropriate support for children and families ffective management of all safeguarding issues and concerns in line with Place2Be s policy 2. Provide effective supervision for SPMs and Parent Counsellors Undertake fortnightly clinical and management supervision with your team members Provide honest and constructive feedback and put in place strategies to address performance improvement where necessary 3. Use clinical and management data to inform and improve service delivery in your schools Analyse and use school service data to inform and improve Place2Be performance in your schools Monitor quality, timeliness and use of data on the school services system nsure effective reporting to communicate impact and value to your headteachers and governing bodies 4. nduction, training and development of your team Oversee placement, support and development of Counsellors on Placement across your schools Provide detailed school induction for new staff members and Counsellors on Placement Develop and coach team to ensure continuous professional development 5. stablish positive, active and effective relationships with headteachers and governing bodies to maximise retention of partner schools stablish and maintain effective two-way communication and relationships with headteachers, governing bodies and key school stakeholders Produce reports to ensure key stakeholders and school commissioners are informed and up to date on Place2Be s activities, outcomes, impact and value for money in line with school priorities dentify any issues or risks to school retention and work with your line manager and the wider Place2Be team as appropriate to mitigate any risk Cluster Manager Page 2 of 6

3 6. Safeguarding nsure that field based staff and Counsellors on Placement in the Cluster are recruited, trained and monitored in line with the organisation s quality standards for safeguarding. nsure that the Policies and Procedures in respect of safeguarding are complied with and to contribute to any updating as required Cluster Manager Page 3 of 6

4 Person Specification The person specification outlines the main criteria for the post and short listing will be based on the following criteria. Please ensure that your supporting statement clearly shows how you meet the criteria using experience gained either in paid or voluntary work. = ssential D= Desirable Measured by A=Application =interview Qualifications Holds a recognised qualification in counselling or therapy A Holds a recognised membership of a relevant professional body (BACP/ PTUK/ UKCP/NCS/BPS) A Holds (or is willing to undertake) a supervision qualification A xperience A substantial amount of post-qualification experience as a practising Therapist/Counsellor Previous management experience Well-developed knowledge and understanding of clinical supervision Skills and Behaviours Clinical Supervision xhibits an understanding and ability to work with a range of therapeutic models and support School Project Managers to integrate the Place2Be model with their practice Displays a thorough understanding of the principles of good quality, ethical supervision Demonstrates an ability to assess and mitigate clinical risk Child Protection and Safeguarding A clear understanding of Place2Be s child protection and safeguarding procedure and commitment to the safeguarding of children and vulnerable adults Cluster Manager Page 4 of 6

5 Management of the Team Demonstrates a willingness to challenge and question assumptions; proposes alternative and creative solutions nables School Project Manager s to see the link between their individual contribution and school satisfaction with the services provided by Place2Be Demonstrates commitment to the team by supporting team members via supervision and coaching to helping them deliver a high quality service to schools = ssential D= Desirable D D Measured by A=Application =interview Monitoring the quality and timeliness of data reporting (School Services System) by team members Management of the Cluster Controls and manages the day-to-day running of school services and communication across the cluster, including service cover requirements, staff and volunteer recruitment, supervision and development Demonstrates an ability to communicate complex issues clearly and concisely to stakeholders Demonstrates an understanding of value for money in delivering Place2Be services D Shows a clear understanding of how schools across the cluster are developing and the potential challenges or opportunities for Place2Be Displays strong planning skills; ensures school services are delivered in accordance with school expectations; ensures deadlines are met Stakeholder Relationships Demonstrates an ability to proactively build and manage relationships with schools and plan regular feedback meetings Develops strong working relationships with school senior leadership teams to ensure effective delivery of the school contract Demonstrates an ability to develop and maintain strong relationships across statutory and voluntary agencies Demonstrates a consistently positive attitude to working in Place2Be Proposes changes and improvements in the way Place2Be services can meet school needs Takes account of different cultural styles and values when working with stakeholders D Cluster Manager Page 5 of 6

6 Communications Demonstrates good negotiation skills; including the ability to listen to others points of view and use reasoned argument and find compromise where necessary Communicates effectively, both verbally and in writing, maintaining an awareness of the requirements of different audiences and responding appropriately = ssential D= Desirable Measured by A=Application =interview Shares information, good practice and skills with their cluster team and wider organisation when required T Demonstrates competency in using Microsoft Office and nternet All Place2be personnel must have an understanding and awareness of Place2Be s equal opportunities policy and a personal commitment to equality of opportunity and anti discriminatory practice in service delivery. Cluster Manager Page 6 of 6