Travel Centre Consultant Japanese Speaker

Transcription

1 Travel Centre Consultant Japanese Speaker Required language(s): Japanese & English (fluent spoken English will be an added advantage). Fresh graduates, especially Native Japanese who are interested to start their career in a call centre are also encouraged Full Training Provided Applicant must be willing to relocate to Malaysia. Applicant must be willing to work from 3pm to 12am. There is also night shift on rotation basis for 2 weeks only from 9pm to 6am. Salary & Benefit Basic Salary: MYR 4,500 to MYR 5,500 Language Allowance: MYR 500 Night shift Allowance: MYR250 (for 2 weeks of night shift work) 5 working days in a week Transportation service for agents living in specific locations nearby Ara Damansara Expedia travel benefits (staff discount) Commission/ Incentives: can earn unlimited per month. Medical, Dental & Insurance coverage (Spouse & children covered) Rest & relax area (pool & foosball table, etc) Gym and shower facilities. KL City tour for new hires Quarterly staff recognition and appreciation Travel Centre Consultant > Team Leader > Senior Team Leader > Assistant Manager > JOP job opportunity program. Opportunity to transfer within the company after 1 year

2 Travel Centre Consultant - Mandarin Speaker from Mainland China Required language(s): Mandarin (mainland China) & English (fluent spoken English will be an added advantage). Fresh graduates from Mainland China who are interested to start their career in a call centre are also encouraged Full Training Provided Applicant must be willing to relocate to Malaysia. Applicant must be willing to work from 7am to 4pm, 10am to 7pm & 1pm to 10pm. Basic Salary: MYR 2,000 Language Allowance: MYR 500 Increment of salary upon completing 1 year service with company (guaranteed) 5 working days in a week Expedia travel benefits (staff discount) Commission/ Incentives: can earn unlimited per month. Medical, Dental & Insurance coverage (Spouse & children covered) Rest & relax area (pool & foosball table, etc) Gym and shower facilities. KL City tour for new hires Quarterly staff recognition and appreciation Travel Centre Consultant > Team Leader > Senior Team Leader > Assistant Manager > JOP job opportunity program. Opportunity to transfer within the company after 1 year

3 Travel Centre Consultant Native Indonesia / Thai / Vietnamese Required language(s): Indonesian, Thai, Vietnamese & English (fluent spoken English will be an added advantage). Fresh graduates from Indonesia, Thailand, Vietnam who are interested to start their career in a call centre are also encouraged Full Training Provided Applicant must be willing to relocate to Malaysia. Applicant must be willing to work from 7am to 4pm, 10am to 7pm & 1pm to 10pm. Basic Salary: MYR 2,000 Language Allowance: MYR 500 Increment of salary upon completing 1 year service with company (guaranteed) 5 working days in a week Expedia travel benefits (staff discount) Commission/ Incentives: can earn unlimited per month. Medical, Dental & Insurance coverage (Spouse & children covered) Rest & relax area (pool & foosball table, etc) Gym and shower facilities. KL City tour for new hires Quarterly staff recognition and appreciation Travel Centre Consultant > Team Leader > Senior Team Leader > Assistant Manager > JOP job opportunity program. Opportunity to transfer within the company after 1 year

4 Travel Centre Consultant English / B.M Required language(s): Bahasa Malaysia & English (fluent spoken English will be an added advantage). Fresh graduates from Tourism & Hospitality who are interested to start their career in a call centre are also encouraged Full Training Provided Applicant must be willing to work in Ara Damansara area. Applicant must be willing to work from 7am to 4pm, 10am to 7pm & 1pm to 10pm. Basic Salary: MYR 2,000 Can earn an average commission upto MYR 500 per month + over time. 5 working days in a week Expedia travel benefits (staff discount) Commission/ Incentives: can earn unlimited per month. Medical, Dental & Insurance coverage (Spouse & children covered) Rest & relax area (pool & foosball table, etc) Gym and shower facilities. KL City tour for new hires Quarterly staff recognition and appreciation Travel Centre Consultant > Team Leader > Senior Team Leader > Assistant Manager > JOP job opportunity program. Opportunity to transfer within the company after 1 year

5 Travel Centre Consultant Cantonese Required language(s): Cantonese & English (fluent spoken English will be an added advantage). Fresh graduates from Tourism & Hospitality who are interested to start their career in a call centre are also encouraged Full Training Provided Applicant must be willing to work in Ara Damansara. Applicant must be willing to work from 7am to 4pm, 10am to 7pm & 1pm to 10pm. Basic Salary: MYR 2,200 Can earn an average commission upto MYR 500 per month + over time. 5 working days in a week Expedia travel benefits (staff discount) Commission/ Incentives: can earn unlimited per month. Medical, Dental & Insurance coverage (Spouse & children covered) Rest & relax area (pool & foosball table, etc) Gym and shower facilities. KL City tour for new hires Quarterly staff recognition and appreciation Travel Centre Consultant > Team Leader > Senior Team Leader > Assistant Manager > JOP job opportunity program. Opportunity to transfer within the company after 1 year

6 Travel Centre Consultant Korean Speaker Required language(s): Korean & English (fluent spoken English will be an added advantage). Fresh graduates from Mainland China who are interested to start their career in a call centre are also encouraged Full Training Provided Applicant must be willing to relocate to Malaysia. Applicant must be willing to work from 8am to 5pm & 9am to 6pm. Basic Salary: MYR 4,300 Language Allowance: MYR 500 Can earn an average commission upto MYR 500 per month 5 working days in a week Expedia travel benefits (staff discount) Commission/ Incentives: can earn unlimited per month. Medical, Dental & Insurance coverage (Spouse & children covered) Rest & relax area (pool & foosball table, etc) Gym and shower facilities. KL City tour for new hires Quarterly staff recognition and appreciation Travel Centre Consultant > Team Leader > Senior Team Leader > Assistant Manager > JOP job opportunity program. Opportunity to transfer within the company after 1 year

7 Quality Analyst English / B.M / Mandarin / Thai Audit Calls accurately as per requirements outlined Evaluate quality cases as per requirement of project and drive quality improvement. Prepare monthly quality report and liaise with operations on SLA improvement. Update and contribute to suggest and improve training for new hires. To provide coaching to new hires to improve customer service skills. We are looking for energetic candidates between the age of years old with minimum Diploma qualification in any field Candidate MUST possess a minimum of 1 year work experience, preferably in sales and marketing (having telemarketing experience will be an advantage) Good communication skills (ability to speak in Mandarin will be an added advantage) Must be energetic, positive minded and good team player Fresh graduates with a good analytical skills are encouraged Applicants should be Malaysian citizens or hold relevant residence status Working hours: 9.30am to 7pm (Monday Friday) 5 working days in a week Transportation service for agents living in specific locations nearby Ara Damansara Commission/ Incentives: can earn unlimited per month. Medical, Dental & Insurance coverage (Spouse & children covered) Rest & relax area (pool & foosball table, etc) Gym and shower facilities. Quarterly staff recognition and appreciation Quality Analyst > Product Coach > Team Leader > Senior Team Leader > Assistant Manager > JOP job opportunity program. Opportunity to transfer within the company after 1 year

8 Telemarketing Professional English / B.M / Mandarin To make outbound calls to prospective customers to promote various financial products. To deliver and educate prospective customers on the benefits of the financial products. To identify opportunities to cross-sell or up-sell financial products and to provide services to prospective customers. To advise customers and to close sales via various payment modes. To work closely with other team members to ensure monthly sales targets are met We are looking for energetic candidates eager to earn good money between the age of years old with minimum Diploma qualification in any field Candidate MUST possess a minimum of 1 year work experience, preferably in call centre environment (having telemarketing experience will be an advantage) Good communication skills (ability to speak in Mandarin will be an added advantage) Must be energetic, positive minded and good team player Fresh graduates with a high drive to earn money will be considered Applicants should be Malaysian citizens or hold relevant residence status. Working hours: 9.30am to 7pm (Monday Friday) 5 working days in a week Transportation service for agents living in specific locations nearby Ara Damansara Commission/ Incentives: can earn unlimited per month. Medical, Dental & Insurance coverage (Spouse & children covered) Rest & relax area (pool & foosball table, etc) Gym and shower facilities. Quarterly staff recognition and appreciation Telemarketing Professional > Product Coach > Team Leader > Senior Team Leader > Assistant Manager > JOP job opportunity program. Opportunity to transfer within the company after 1 year

9 Reporting Analyst Ensuring daily/ weekly/ monthly reports are sent on accurate and timely manner. Attending to ad-hoc requests from internal and external stakeholder i.e. new campaign report, campaign analysis and WIP preparation. Assisting in sale verification and cancellation to ensure data accuracy. We are looking for energetic candidate between the age of years old with minimum Diploma qualification is Statistic or any other related field Required skill(s): Advanced excel skill, Advanced power point skill. Required language(s): Bahasa Malaysia, English At least 2 year(s) of working experience in the related field is required for this position Preferably Junior Executives specializing in Clerical/Administrative Support or equivalent. Good communication skills (ability to speak in Mandarin will be an added advantage) Must be energetic, positive minded and good team player Fresh graduates with good data analytical skills are encouraged apply Applicants should be Malaysian citizens or hold relevant residence status Working hours: 8am to 5pm (Monday Friday) 5 working days in a week Transportation service for agents living in specific locations nearby Ara Damansara Commission/ Incentives: can earn unlimited per month. Medical, Dental & Insurance coverage (Spouse & children covered) Rest & relax area (pool & foosball table, etc) Gym and shower facilities. Quarterly staff recognition and appreciation Reporting Analyst > Senior Reporting Analyst > Assistant Manager > Manager > Senior Manager. JOP job opportunity program. Opportunity to transfer within the company after 1 year

10 Call Centre Team Leader/ Manager To undertake daily management activities of a team of agents outbound sales Supervise, train, coach & motivate the team to achieve individual & team sales target To constantly monitor & manage performance of the individuals & team To initiate changes to manage adherence to work schedule, standard operation procedure To contribute overall quality i.e., coaching, transaction monitoring, process improvements, etc To prepare month end & ad hoc reports as & when required Most importantly to manage client s expectations & ensure daily deliverables are met We are looking for energetic candidate between the age of years old with minimum Diploma qualification is Statistic or any other related field To have minimum of at least 5 years experience in Telemarketing industry selling insurance products To have minimum of 3 years of proven experience as a Team leader in telemarketing industry Ability to lead and manage a team of minimum of 15 staffs on average To be able to supervise, train, coach & motivate the team Good interpersonal skills & Good communication skills in English & B.M Ability to speak in Chinese will be an added advantage Attractive basic salary with over riding commission Required skill(s): Advanced excel skill, Advanced power point skill. Must be energetic, positive minded and good team player Applicants should be Malaysian citizens or hold relevant residence status Working hours: 9:30am to 7pm (Monday Friday) 5 working days in a week Transportation service for staffs living in specific locations nearby Ara Damansara Medical, Dental & Insurance coverage (Spouse & children covered) Rest & relax area (pool & foosball table, etc) Gym and shower facilities. Quarterly staff recognition and appreciation JOP job opportunity program. Opportunity to transfer within the company after 1 year

11 Credit Control Professional To make outbound calls to delinquent account holders on their over due payments. To remind customers of their repayment responsibilities & to persuade customers to settle their outstanding payments. To evaluate customers profile & adopt effective strategies to increase the collections for the company. To be able to multitask and update the system with accurate information. We are looking for energetic candidates eager to earn good money between the age of years old with minimum Diploma qualification in any field Candidate MUST possess a minimum of 1 year work experience, preferably in call centre environment (having Credit Control experience will be an advantage) Good communication skills (ability to speak in Mandarin will be an added advantage) Must be energetic, positive minded and good team player Fresh graduates with a high drive to earn money will be considered Applicants should be Malaysian citizens or hold relevant residence status. Working hours: 9am to 6pm or 10am to 7pm(Monday Friday) 5 working days in a week (following Singapore public holidays) Transportation service for agents living in specific locations nearby Ara Damansara Commission/ Incentives: can earn unlimited per month. Medical, Dental & Insurance coverage (Spouse & children covered) Rest & relax area (pool & foosball table, etc) Gym and shower facilities. Quarterly staff recognition and appreciation Credit Control Professional > Team Leader > Senior Team Leader > Assistant Manager > JOP job opportunity program. Opportunity to transfer within the company after 1 year *Interested students you may either call Mr. Imran or to muhammad.imran@symphony.com.my *Also open to foreign students.