job pack streetleague.co.uk #movingintowork Street League is an equal opportunities employer.

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1 job pack Street League is an equal opportunities employer. streetleague.co.uk #movingintowork Registered Charity England & Wales Charity No Scotland Charity No. SC038884

2 about street league Street League use sport and physical activity to tackle youth unemployment. We do this by working with young people who live in the most disadvantaged areas of the UK, and engage them in structured football or dance fitness and education programmes with a view to getting participants into work, mainstream education or training. We re really good at it too! In 2016/17, 1554 young people graduated from our Academy programmes and went on to make positive change in their lives by getting a job or going back into education. This year we are hoping to help 1,650 young people. What programmes do we run? a) Football / Dance Fitness Street League use football and dance fitness as an engagement and retention tool in order to build the confidence and develop the soft skills of our participants. Young people take part in a daily onehour football / dance fitness session which acts as a feeder programme for our Academies. The session also acts as the first step of their progression, with each participant individually assessed in order to identify the most appropriate support required to effect a positive life transition. b) The Academies Street League s Academy is a rolling in take, meaning we can offer a young person the right opportunity at the right time for them. A young person stays with us for up to 10 weeks. We take young people onto our programme every week and have up to 20 on programme at a time. As well as taking part in football and fitness activity, young people will achieve accredited qualifications and participate in a twoweek work placement. The Academy is designed to accelerate progression into jobs, mainstream education and training while also utilising benefits available in team-based situations to positively impact on the life choices that our young people make. c) Aftercare Graduates from Street League Academies who have been successful in progressing into employment, education or training will be supported by our aftercare provision. Aftercare and Progressions staff engage participants in discussion to confirm that they are sustaining employment, education or training, and continue to track them for up to 12 months if necessary. We will also work closely with employers to manage expectations and further opportunities.

3 WHERE DO WE WORK? Street League operates in 36 local communities across England and Scotland in 14 regional offices. The Need Street League work with young people who are aged 16 to 24 years old from the most disadvantaged communities, because this is where the need for our service is greatest. Almost 40% of all unemployed people in the UK are aged 25 or under, with 201,000 people aged 16 to 24 unemployed for more than a year*. Long-term unemployment on a young adult affects their mental and physical wellbeing, and can lead to health issues including weight problems, mental stress and a loss of self-esteem which, if left unaddressed, can lead to depression. They are also more likely to get involved in anti-social activity, such as substance abuse or crime, and are more likely to be welfare-dependent later in life. There is evidence of a longer-term structural problem in that, even when the economy was growing strongly over the past decade and more, a minority of young people ++ (roughly 7-9%, disproportionately the most disadvantaged) were reaching the age of 16 and becoming long-term unemployed - highlighting the need for Street League s services during periods of both recession and growth. DUNDEE Dunbartonshire GLASGOW CLYDE WEST EDINBURGH Ayrshire LANARKSHIRE TEES VALLEY LEEDS MANCHESTER LIVERPOOL SHEFFIELD BIRMINGHAM LONDON *Office of National Statistics - Feb ACEVO report Youth Unemployment: The Crisis We Cannot Afford

4 JOB DESCRIPTION POST TITLE: REPORTS TO: LOCATION: CONTRACT: Operations Manager Managing Director London Permanent, Full time (37.5 hours per week) STAFF MANAGED: Progressions Coordinators (2) Youth & Community Coach (1) Dance Fitness Teacher (1) Fitness Coach (1) Aftercare Coordinator (1) Outreach Coordinator (1) SALARY: 37,000 plus up to 2,000 performance-related bonus Summary of Post To implement, manage and strategically develop Street League s programmes across Greater London. Responsible for delivering agreed operating and income generation targets and finance management. Reporting to the Managing Director (MD), the Operations Manager will be a key part of the Operations Management Team within Street League and will contribute to and lead on the implementation of strategies which shape future operational delivery and development for Street League. Main Duties and Responsibilities: Develop and manage the team To be responsible for the Line Management of all staff within the operations team. To hold supervision meetings (1-2-1 s), annual appraisals and bi-weekly team meetings and monitor operating progress against targets. To contribute to the professional development of staff by providing internal training. To be responsible for recruitment of staff for the local area in partnership with the MD and HR. Fundraising and Finance Responsible for the sustainability and growth of programmes by securing funding from Trusts and Foundations, identifying and developing new corporate supporters and winning local contracts from commissioned income streams such as Offending and Rehabilitation Services, Employability Training Providers and Colleges. Above areas of work supported by the MD and Commercial team. To work with the MD and Finance Department to plan and manage budgets annually. To be responsible for operational budget control and spend (ensure expenditure is within forecasts). To be responsible for local marketing and communications activity including social media management with the support of the national Communications team. Performance Management To be responsible for the achievement of operational targets. To agree and communicate operational targets with the local operations team, monitoring progress throughout the year. To be responsible for the quality assurance of operational programmes. Monitoring and evaluation of data using Street League s M&E system. To generate weekly, monthly and quarterly reports for the MD. To monitor operational work plans and make the information about progress and challenges available to the wider organisation. To attend Operational Management Team meetings and contribute to wider organisational functions including strategic planning, fundraising and marketing. To lead regional fundraising events.

5 JOB DESCRIPTION (contin.) Main Duties and Responsibilities (continued): To be jointly responsible for communicating with the MD on operational updates. To induct and train new staff on the Scheme of Work and in line with Street League s Induction and Probation policies Plan, develop and oversee the provision of highquality projects and programmes To assist in the delivery of the academy programmes with support from other staff during the initial start-up phase of the region. To train new staff in all aspects of delivering the academy programme. To manage contracts and service level agreements with partner organisations. To develop partnerships with external organisations and agencies to further enhance service delivery and the development of Street League. To support and facilitate the development of the Scheme of Work. Ensure Outcomes Meet Targets To oversee an increase in the number of referral agencies in line with set targets Ensure delivery teams are regularly updated on developments within Street League via team meetings. To oversee the organisation and management of tours and events involving Street League participants and staff when necessary. To monitor work plans and feedback operational developments to the MD. Other To actively promote and implement Street League s Equal Opportunities policy within all aspects of the post. To be available to work unsociable hours as and when appropriate. To undertake other duties as required by the Senior Management Team (SMT). To review Health and Safety accident and incident reports on a monthly basis and develop policies and take action to help reduce risk amongst players and staff. This post holder will ideally be based in London (near London Bridge) however primary duties will be carried out across Greater London with some additional travel throughout English regions. This job description is current at the date of issue. As and when the work of Street League develops or changes so the areas of responsibility may be subject to change, and the job description reviewed. Such changes would in the first instance be made in consultation with the post holder.

6 PERSON SPECIFICATION Street League has developed the use of selection criteria to aid objective recruitment in line with the Equal Opportunities policy. Personal Characteristics Passionate about Street League s vision and mission to support young people. Very organised, driven and hardworking. Motivated to take on challenges and find ways to succeed. Entrepreneurial and able to recognise opportunities and have the confidence to take up these opportunities. Fun, positive, dynamic leader who is inspirational and creative, yet understanding, tolerant and flexible. A self-starter who is structured and target-drive with the ability to manage diverse projects and tasks. Experience Proven track record of managing staff, and building and leading a team in a similar setting. Experience of managing within a contract-orientated and outcome-driven culture. Experience of community or youth work in relation to working with young people and a variety of client groups would be an advantage. Experience of monitoring and reporting progress for quality assurance purposes. Fundraising for operational activity. Managing a cross-section of programmes within the voluntary sector. Knowledge and understanding Understanding of the issues facing young people and relevant government policy. Knowledge of relevant policies, procedures and legislation required when working with vulnerable groups. Skills and abilities The ability to motivate staff to meet targets. The ability to communicate effectively both orally and in writing, with excellent presentation skills. To have a confident and calm approach to problems and an ability to use initiative in finding solutions. Excellent forward planning and project management skills. The ability to network effectively with influential senior business people and to maintain strong relationships with different partners. Skilled in developing and managing budgets. Ability to develop policies and strategies and produce reports and plans. An ability to initiate, develop and implement new ideas. Excellent time-management skills and able to prioritise. Completely literate in the use of all packages in Microsoft Office. Qualifications Degree level or equivalent, however exceptions will be made for applicants demonstrating a high level of experience. A management qualification would be desirable but not essential. Knowledge of the main strategic partners and priorities in their local area. Knowledge of the third sector and related agencies.

7 Other Lifestyle and Protection STREET LEAGUE BENEFITS, REWARD AND RECOGNITION PROVISIONS The information below provides a summary of the benefit, reward and recognition schemes available. Please check your contract of employment, company policies and scheme rules for eligibility and terms and conditions of provisions. Street League reserves the right to withdraw, amend the scheme and change providers as appropriate. Pension Scheme Life Insurance Annual Holiday Cash Health Plan Employee Assistance Programme Car Lease Scheme Enhanced Sick absence pay Childcare Vouchers Season Ticket Loan Enhanced Jury Service Cycle to work Eligible employees are automatically enrolled in Street League s Group Stakeholder Pension Plan operated by Scottish Widows within three months from their start date. At present, Street League contributes 1% of gross basic salary and employees are required to make a gross contribution of 1% of gross basic salary (this is equal to a net contribution of 0.8% which is deducted from basic salary, with the remaining 0.2% being made up of tax relief from the government). Staff may may elect to pay contributions which are higher and Street League will match gross contributions up to a maximum of 6% of your gross annual salary. 2 x base salary cover after one year of service with the company. Additional coverage provided for senior staff. 25 days leave per year, plus one additional day awarded for each year of service up to a maximum of 3 days Core level of cover with Health Shield provided for employees with over one year of service. Dependent children may be added at no extra charge. Option to increase level of cover and extend to spouse/partner. Reimbursement of expenses up to annual limits for dental; optical; tests; specialist consultations; complimentary therapies; alternative therapies 24 hour telephone advice, guidance and support from trained counsellors, legal and medical professionals on a variety of lifestyle issues. Provides up to 8 face to face counselling sessions and includes a Serious Illness and Accident Support service. Offered as part of the cash health plan Access to a car lease scheme with Fleet Evolution through salary sacrifice on completion of probationary period. Includes servicing, tyres, motor insurance and licencing. Company paid sickness absence in accordance with the sickness absence policy and contract of employment after probationary period completed (9 months) Salary exchange childcare vouchers offering tax savings Interest free loan to cover the cost of your season ticket, repaid from your salary payments Full salary paid during Jury service minus deduction for expenses received from the court Purchase of a bicyle and/or safety equipment to get to work, tax free and paid for monthly via salary sacrifice up to the value of Staff Conference Staff Survey Training & Development International Trips A biennial staff conference to meet staff across the organisation and celebrate success Have your say in the annual anonymous staff survey Opportunities to gain skills and receive formal training, participate in working groups (such as curriculum development, quality forums, etc) and undertake CPD. A limited number of opportunities to participate in international events linked to streetfootballworld