Leading through VUCA (Volatility, Uncertainty, Complexity & Ambiguity)

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1 ISO 9001:2015 Certified ISO 29990:2010 Certified (Certificate No: ) ISO (Certificate No: ) (Volatility, Uncertainty, Complexity & Ambiguity) October 2017 Dubai, UAE 22Sep16 The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

2 21-25 November 2016, Kuala Lumpur (Volatility, Uncertainty, Complexity & Ambiguity) Fees: US$ 5,500/- Introduction With the advent of the internet of things the rapid changing market places, business advances progressing faster every day, as a leader: how can you lead and manage your people, as well as your organisation, in this ever changing world? Despite being beneficial at time, these changes have brought with it increased volatility, uncertainty, complexity and ambiguity or, as it s now known in leadership terminology as - VUCA. VUCA is now seen as the new norm, with VUCA Leadership defining the new art and style of leadership in the 21st Century. This course will provide you with the confidence, skills and techniques to fully understand the implications of VUCA on your people and your organisation. It will enable you to conduct and apply the techniques required to master this new style and art of leadership. The course will breakdown the implications of VUCA, how to turn this into positive leadership attributes and behaviours to master VUCA, and the skills and strategy to ensure its success. By the end of the seminar, you will have the confidence to control VUCA effectively, thereby increasing your expanding leadership knowledge and mastery. This course is essential for those who wish to learn key behavioural principles in leading people in today s rapidly changing VUCA world. This seminar will highlight: The key components of active leadership, self-awareness and the power of emotional intelligence in leading through VUCA How to recognize volatility in the business and turn this to positive vision How to define uncertainty in your organisation, and turn this to understanding How to understand complexity in the organisation and to turn this to clarity for your people How to identify ambiguity in the business and adapt this to agility The key principles and process to lead your people, teams and the organisation through VUCA Objectives At the end of this seminar, you will learn to: Understand the impact of VUCA on leading styles in today s dynamic business Critically analyze the VUCA principle Apply powerful skills and techniques to lead through VUCA Increase self-awareness of your leadership ability in today s changing world Apply techniques to lead, motivate and inspire individuals to their full-potential Demonstrate the best leadership principles Develop as an effective and efficient leader in the modern world Training Methodology Participants to this course will receive a thorough training on the subjects covered by the course outline with the Tutor utilising a variety of proven adult learning teaching and facilitation techniques. The highly interactive and participative course methodology includes highly practical examples and activities relating to the core competencies of VUCA Leadership; specific videos relating to the topics being discussed; as well as targeted, highly interactive exercises ensure learning is fully embedded during the course. In addition, there will be structured, facilitated discussions to help reinforce the concepts and techniques used.

3 ORGANISATIONAL IMPACT Organisations will greatly benefit from sending delegates on the course by: Ensuring that there is full understanding of VUCA Leadership, so eliminating confusion and misinterpretation Gaining more motivated, confident and proficient future leaders in the organisation Increasing the positive interpersonal behaviours and communication skills of individuals and leadership in the organisation Reducing workplace problems and issues through effective VUCA Leadership strategies and techniques Increasing decision making, strategy and positive leadership across the organisation Developing leadership, ownership and empowerment within the organisation Have a positive impact on the business and business growth PERSONAL IMPACT As a participant on the course you will gain: A greater understanding and application of VUCA Leadership techniques Critical leadership development increasing emotional intelligence, self-awareness and fulfillment Techniques to help empower people to achieve greater potential and development An increased awareness of your behaviour and communication skills and how to improve these Pro-actively develop and help influence VUCA Leadership to those around you Have a positive impact on the business and your own leadership development and growth WHO SHOULD ATTEND? This course is suitable to a wide range of professionals in leadership roles but will greatly benefit: Directors Senior managers Middle managers Identified talent, high potentials and future leaders in the business

4 21-25 November 2016, Kuala Lumpur SEMINAR OUTLINE Fees: US$ 5,500/- DAY 1 DAY 4 VUCA Leadership in the Modern World Defining VUCA in the modern world: the new norm Understanding Leadership Traditional Leadership styles vs. VUCA Leadership Emotional Intelligence and the Self-aware VUCA Leader Leading through Change: key principles needed for VUCA VUCA: from Complexity to Clarity Why so complex? Check and clarify: the keys to gain clarity Using RACI to define roles and responsibilities Creative thinking to gain clarity Problem solving and decision making methods to aid clarity Communicating clarity to your people DAY 2 DAY 5 VUCA: from Volatility to Vision Defining Volatility in the VUCA framework Impact of volatility in the team and organisation Providing effective leadership in time of volatility Building rapport and developing trust Turning Volatility to Vision Leading people to the powerful Vision VUCA: from Ambiguity to Agility Defining ambiguity v agility in VUCA Reactive v Pro-active strategies in the workplace Continuous Improvement: adapt and agile Developing an agile team: empowerment Organisation agility Summary Next steps DAY 3 VUCA: from Uncertainty to Understanding Factors effecting uncertainty Understand your team and organisation dynamics Key communication principles to gain understanding Coaching and Mentoring to combat and control uncertainty Leading understanding in the workplace

5 (Volatility, Uncertainty, Complexity & Ambiguity) October 2017 Dubai, United Arab Emirates Course Fees - USD 4,500 ( per delegate ) REGISTRATION DETAILS DELEGATE NAME: DESIGNATION: COMPANY: ADDRESS: CITY: COUNTRY: TELEPHONE: MOBILE: FAX: AUTHORISATION DETAILS AUTHORISED BY: DESIGNATION: COMPANY: ADDRESS: CITY: COUNTRY: TELEPHONE: MOBILE: FAX: PAYMENT DETAILS Please invoice my company Please invoice me Cheque payable to GLOMACS CERTIFICATION Successful participants will receive GLOMACS Certificate of Completion 4 WAYS TO REGISTER À +971 (04) (04) Á info@glomacs.ae < TERMS AND CONDITIONS Fees Each fee is inclusive of Documentation, Lunch and refreshments served during the entire seminar. Mode of Payment The delegate has the option to pay the course fee directly or request to send an invoice to his/her company/sponsor. Credit card and cheque payments are both acceptable. Cancellation / Substitution Request for seminar cancellation must be made in writing & received three (3) weeks prior to the seminar date. A US$ processing fee will be charged per delegate for each cancellation. Thereafter, we regret that we are unable to refund any fees due, although in such cases we would be happy to welcome a colleague who would substitute for you. Hotel Accommodation is not included in the course fee. A reduced corporate rate and a limited number of rooms may be available for attendees wishing to stay at the hotel venue. Requests for hotel reservations should be made at least three (3) weeks prior to the commencement of the seminar. All hotel accommodation is strictly subject to availability and terms and conditions imposed by the hotel will apply. Attendance Certificate a certificate of attendance will only be awarded to those delegates who successfully completed/attended the entire seminar including the awarding of applicable Continuing Professional Education Units/Hours. Force Majeure any circumstances beyond the control of the Company may necessitate postponement, change of seminar venue or substitution of assigned Instructor. The Company reserves the right to exercise this clause and implement such amendments. Fair Access / Equal Opportunities In the provision of its services as a world-class Training Provider, the Company is committed to provide fair access / equal opportunities throughout the delivery of its courses and assessment leading to the completion of training seminars, or 3rd party qualifications/certifications. Connect with Us On LinkedIn P.O. Box Dubai, U.A.E. T: +971 (04) F: +971 (04) E: info@glomacs.ae W: Scan the QR Code* to visit and connect to our LinkedIn profile. *Requires QR code reader/scanner application to be installed on your smartphone.