COURSE OUTLINE (Page 1 of 7)

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1 (Page 1 of 7) Date form completed: Course Title: Supervision in Healthcare Course Prefix & Number: Lecture: HDIM Lab: 0.0 Credit Hours: 4.5 COURSE DESCRIPTION: Students study the principles of authority and responsibility, delegation and communication; organization charts, job descriptions, policies and procedures; employee motivation, discipline, employment law, and performance evaluation. The principles are applied to health information management functions. COURSE REQUISITES: Prerequisites(s): Enrolled into the HDIM program; and college-level English and math proficiency. RATIONALE: One course that addresses the supervision competencies is needed to meet accreditation requirements in such areas as strategic planning, project management and accounting at specific levels of learning competencies. REQUIRED TEXTBOOK(s) and/or MATERIALS: Title: Edition: Author: Publisher: Introduction to Health Care Management 3rd Sharon B. Buchbinder and Nancy H. Shanks Jones and Bartlet Learning Title: Health Information Management Case Studies Edition: Author: Dianna M. Foley, RHIA, CCS, CHPS Publisher: AHIMA Press Materials: Title: Edition: Author: Publisher: Health Information Management Technology An Applied Approach 5th Edition Nanettte B. Sayles, Leslie L. Gordon American Health Information Management Association (AHIMA)

2 (Page 2 of 7) Attached course outline written by: Dawn Goodsell Date: Reviewed/revised by: Kelly Hajek Date: Mar 2019 Effective quarter of course outline: Spring 2017 Date: Mar 2019 Academic dean (print): Dr. Stacey Ocander Academic dean signature: Dr. Stacey Ocander Date: Mar 2019 Course Objectives, a Topical Unit Outline that includes Unit Objectives, and Assessment Measures must be included on this form.

3 (Page 3 of 7) COURSE PREFIX/NO: HDIM 2060 TITLE: Supervision in Healthcare COURSE OBJECTIVES: Upon successful completion of this course, students will be able to: 1. Explain the process used in the selection and implantation of health information management systems 2. Utilize health information to support enterprise wide decision support for strategic planning 3. Summarize health information related to leadership roles 4. Apply the fundaments of team leadership 5. Organize and facilitate meetings 6. Recognize the impact of change management on processes, people and systems 7. Report staffing levels and productivity standards for health functions 8. Interpret compliance with local, state and federal labor regulations 9. Adhere to work plans, policies, procedures, and resource requisitions in relation to job function 10. Explain the methodologies of training and development 11. Summarize a collection methodology for data to guide strategic and organizational management 12. Analyze the major characteristics and types of budgets utilized by health care managers as well as budget variances 13. Demonstrate how to apply different accounting concepts 14. Summarize project management methodologies TOPICAL UNIT OUTLINE with UNIT OBJECTIVES: Upon successful completion of these units, students will be able to: 1. Overview of Health Care Management a. Define and explain key healthcare management, function, roles, responsibilities and research in healthcare management (Level 1,2) b. Compare and contrast the key competencies of healthcare managers (Level 5) c. Create an organizational chart/merger chart (Level 6) d. Demonstrate knowledge relating to hospital mergers (Level 3) e. Collaborate on benefits to Interprofessional education (Level 4) f. Formulate and propose an employee orientation for coders (Level 6) 2. Leadership and Healthcare Marketing a. Differentiate between a health care manager and a health care leader: (Level 5) b. Differentiate between strategic leader and a network leader: (Level 5) c. Define and explain key information relating to Leadership (Level 1,2) d. Create an organizational chart for HIM Department and Leadership roles (Level 6) e. Identify and Explain key information on vendor contracts (Level 3) f. Create matrix on leadership styles (Level 6) g. Identify C-Suite roles in health care (Level 3) h. Collaborate as a group on what types of leadership styles you would work under (Level 4) 3. Management Motivation, Organizational Behavior and Management Thinking

4 (Page 4 of 7) a. Define and explain key information on Management and Motivation (Level 1,2) b. Collaborate as a group on healthcare assumptions (Level 4) c. Create a proposal on team creation (Level 6) d. Apply knowledge learned on marketing strategies (Level 3) e. Compare and contrast on need-based motivation and theories (Level 5) f. Define and recall key terms on Organizational Behavior and Management Thinking (Level 1) g. Apply knowledge learned on empathy and attributions (Level 3) h. Apply knowledge learned on merit incentives (Level 3) 4. Strategic Planning, Healthcare Marketing and Human Resources a. Define, explain and identify key terms related to Strategic Planning (Levels 1,2,3) b. Collaborate as a group on ways of which to enhance employee retention (Level 4) c. Determine objectives needed for an information management plan (Level 5) d. Conduct a SWOT analysis and create an Excel spreadsheet showing the results (Level 6) e. Identify Key Player roles when creating Corporate Strategic Planning and determine and identify what information would need to be collected (Level 3,5) f. Create a plan for security risk assessment (Level 6) g. Define and recall key elements of Strategic Planning of Human Resources (Level 1) h. Apply knowledge learned and determine training tools and resources needed for Orientation of new employees as well as creating a meeting agenda (Levels 3,5,6) i. Create emergency plan Code Adam (Level 6) j. Identify Key elements for enhancing employee retention (Level 3) k. Determine reason for discrepancy in productivity standards (Level 5) l. Determine ways to recruit and whom (Level 5) m. Compare and contrast between Rightsizing and downsizing and create an excel spreadsheet showing results (Level 5,6) 5. Managing Cost and Revenue and Information Technology a. Recall key terms in the chapter in relation to Information Technology (Level 1) b. Identify budget variances (Level 3) c. Evaluate vendor proposals (Level 5) d. Determine FTE for staffing ROI department (Level 5) e. Apply knowledge learned in relation to cost/cash accounting (Level 3) f. Explain and determine what constitutes budget items (Level 2,5) g. Recall and define key information about Information Technology (Level 1) h. Identify pro s and con s for paying for ransom ware (Level 3) 6. Managing Health Care Professionals a. Identify and recall key term from Chapter 11 on Managing Health Care Professionals (Level 1) b. Analyzes scenarios and determine best practice (Levels 4,5) c. Collaborate on ways to prevent employee burnout (Level 4) d. Demonstrate knowledge on Managing health care professionals (Level 3) 7. Teamwork a. Identify and recall key term from Chapter 13 on Teamwork (Level 1) b. Determine best practices for process improvement project (Levels 4,5) c. Research and discover key board positions and duties (Level 3)

5 (Page 5 of 7) d. Demonstrate knowledge on committee Team concepts, create agendas, and perform as a facilitator (Level 3,4,5,6) e. Determine best professional practice during meetings (Level 5) f. Collaborate and determine the pros and cons of virtual meetings (Level 4,5) g. Demonstrate knowledge on Managing health care professionals (Level 3) 8. Addressing Health Disparities: Cultural a. Identify and recall key term from Chapter 14 on Teamwork (Level 1) b. Propose ideas and presentation on cultural awareness (Levels 6) c. Analyze and determine best practice for cultural disparities (Level 4,5) d. Evaluate your cultural assessment and propose your changes and findings (5,6) e. Research and create Cultural Diversity Program (Levels 5,6) f. Summarize Population Health (Level 2) g. Collaborate on negative experience with cultural diversity and determine best practice for change (Level 4,5) h. Apply knowledge learned on Cultural awareness (Level 3) 9. Ethics and Law a. Identify and recall key term from Chapter 15 on Teamwork (Level 1) b. Determine best practice for employee interviews (Level 5) c. Analyze information and determine ethical rules broke (Levels 4,5) d. Analyze a breach, determine ethics best practice, and propose your stance on the issue (Levels 4,5,6) e. Analyze scenario and determine if ethical violations were made (Level 5) f. Apply what you have learned about Ethics and Law (Level 3) g. Collaborate on the issue of Right to Die (Level 4,5) h. Apply knowledge learned on Ethics and the Law (Level 3) 10. Fraud and Abuse/Compliance Programs a. Identify and recall key term from Chapter 16 Fraud and Abuse (Level 1) b. Analyze and determine best practice (Level 4,5) c. Apply what you have learned on Fraud and Abuse (Level 3) d. Analyzes OIG report and formulate your findings (Levels 4,6) e. Research OIG website and formulate your findings (Levels 4,6) f. Identify and recall key terms from Chapter 17 on Issues in Health Care (Level 1) g. Determine facts of case and determine best practice (Levels 5,6) h. Summarize compliance plan and explain what risk management is (Level 2) i. Determine who are the key players in compliance plans and risk management teams (Level 5) j. Apply knowledge learned with Project Management Life Cycle (Level 3) k. Collaborate on information that should be included in a compliance plan (Level 4) l. Apply knowledge learned on Issues in Health Care (Level 3) COURSE REQUIREMENTS and/or COMPREHENSIVE EVALUATION:

6 (Page 6 of 7) COURSE OBJECTIVES/ASSESSMENT MEASURES: COURSE OBJECTIVES 1. Explain the process used in the selection and implantation of health information management systems 2. Utilize health information to support enterprise wide decision support for strategic planning 3. Summarize health information related to leadership roles ASSESSMENT MEASURES Case Study, homework and discussion a. Strategic planning process b. Integration of systems c. Information management strategic plan d. Corporate/enterprise strategic plan Case Study, homework and discussion a. Business planning, market share planning b. Disaster and recovery planning a. Leadership roles b. Healthcare providers and disciplines 4. Apply fundamentals of team leadership Case Study, homework and discussion a. Team leadership concepts and techniques b. Future roles in HIM professionals c. C-Suite d. Business related partnership 5. Organize and facilitate meetings Case study, homework, and discussion a. Roles and functions of team and committees b. Work in teams/committees, consensus building c. Communication and interpersonal skills d. Critical thinking skills 6. Recognize the impact of change management on processes, people and systems 7. Report staffing levels and productivity standards for health information functions 8. Interpret compliance with local, state, federal labor regulations 9. Adhere to work plans, policies, procedures, and resource requisitions in relation to job functions 10. Explain the methodology of training and development a. Mergers b. New systems and processes implementation c. Risk exposure a. Staffing levels and productivity standards and productivity calculations a. Labor and employment laws Case Study, homework, and discussion a. HR structure and operations Case study, homework, and discussion a. Orientation and training b. Content delivery and media c. Annual compliance training d. Blood borne pathogen training

7 11. Summarize a collection methodology for data to guide strategic and organizational management 12. Analyze the major characteristics and types of budgets utilized by health care managers as well as budget variances 13. Demonstrate how to apply different accounting concepts (Page 7 of 7) Case Study, homework and discussion a. Strategic and organizational management b. Workflow and process monitors c. Resource allocation d. Outcomes measures and monitoring e. Corporate compliance and patient safety f. Risk management g. Internal and external Customer satisfaction a. Types of budgets b. Staffing, department, capital c. Budget variances a. Cost accounting b. Cash accounting 14. Summarize project management methodologies Case Study, homework and discussion a. Project management methodologies b. PMP (Additional rows may be inserted as needed)