1. Feeling part of things 2. Full appreciation for work done 3. Good wages 4. Good working conditions 5. Interesting work 6. Job security 7.

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2 1. Feeling part of things 2. Full appreciation for work done 3. Good wages 4. Good working conditions 5. Interesting work 6. Job security 7. Personal loyalty to workers 8. Promotion/growth opportunities 9. Sympathetic help on personal issues 10. Tactful discipline

3 1. Good wages 2. Job security 3. Promotion/growth opportunities 4. Good working conditions 5. Interesting work 6. Personal loyalty to workers 7. Tactful discipline 8. Full appreciation for work done 9. Sympathetic help on personal issues 10. Feeling part of things

4 1. Full appreciation for work done 2. Feeling part of things 3. Sympathetic help on personal issues 4. Job security 5. Good wages 6. Interesting work 7. Promotion/growth opportunities 8. Personal loyalty to workers 9. Good working conditions 10. Tactful discipline

5 1. Model the Way 2. Inspire a Shared Vision 3. Challenge the Process 4. Enable Others to Act 5. Encourage the Heart Leadership is not an affair of the head. Leadership is an affair of the heart. - Kouzes & Posner

6 1. Clarify values by finding your voice and affirming shared values. 2. Set the example by aligning actions with shared values. You do not need to be a manager with direct reports to be a leader, but you do have to know what your values and guiding principles are. - Kouzes & Posner

7 Envision the future by imagining exciting and ennobling possibilities. Enlist others in a common vision by appealing to shared aspirations. A vision is not just a picture of what could be; it is an appeal to our better selves, a call to become something more. - Rosabeth Moss Kanter

8 Search for opportunities by seizing the initiative and looking outward for innovative ways to improve. Experiment and take risks by constantly generating small wins and learning from experience. The riskiest thing we can do is just maintain the status quo. - Bob Iger

9 Foster collaboration by building trust and facilitating relationships. Strengthen others by increasing selfdetermination and developing competence. It is literally true that you can succeed best and quickest by helping others to succeed. - Napoleon Hill

10 Recognize contributions by showing appreciation for individual excellence. Celebrate the values and victories by creating a spirit of community. Recognition is the most powerful currency you have, and it costs you nothing. - Jessica Herrin, CEO and Founder of Stella & Dot

11 1. Model the Way 2. Inspire a Shared Vision 3. Challenge the Process 4. Enable Others to Act 5. Encourage the Heart

12 A leader s actions contribute more to such factors as commitment, loyalty, motivation, pride and productivity than does any other single variable. Personal and organizational characteristics of constituents, in contrast, explain less than one percent of constituents engagement in, commitment to, and pride in their workplaces.

13 Create higher performing teams. Foster renewed loyalty and greater organizational commitment. Enhance motivation and the willingness to work hard. More successfully represent their units to upper management. Promote high degrees of involvement in schools. Enlarge the size of their religious congregations. Increase fundraising results and expand gift-giving levels. Extend the range of their agency s services. Increase retention and reduce turnover. Reduce absenteeism. Positively influence recruitment rates.

14 1. Full appreciation for work done Encourage the Heart 2. Feeling part of things Inspire a Shared Vision & Enable Others to Act 3. Sympathetic help on personal issues Encourage the Heart 4. Job security 5. Good wages 6. Interesting work Inspire a Shared Vision, Challenge the Process & Enable Others to Act 7. Promotion/growth opportunities Challenge the Process & Enable Others to Act 8. Personal loyalty to workers Enable Others to Act & Encourage the Heart 9. Good working conditions Challenge the Process & Enable Others to Act 10. Tactful discipline Model the Way & Encourage the Heart

15 Planning Budgeting Organizing Controlling Coordinating Resource Use Time Management Decision Making Problem Solving Vision Motivation Inspiration Persuasion Teamwork Building Relationships Listening Counseling Coaching Teaching/Mentoring

16 A manager becomes a manager by virtue of their position. Leaders do not have to hold a management position.

17 Teach the two chapters related to the practice your group is assigned. Minimize lecture make it interactive. Discuss how the practice looks from a leadership perspective and a management perspective be sure to include both. Be creative. Have fun with it!

18 1. Model the Way NACSA Team Session #2 May 19 th -20 th 2. Inspire a Shared Vision Carol, David & Corey Session #3 June 23 rd -24 th 3. Challenge the Process Rashida, Sean & Shenita Session #3 June 23 rd -24 th 4. Enable Others to Act Katie, Lauren & Rich Session #4 August 25 th -26 th 5. Encourage the Heart Aarti, Lori & Gerry Session #4 August 25 th -26 th