Not your average catering company......our promise. Online: Phone: +44 (0)

Size: px
Start display at page:

Download "Not your average catering company......our promise. Online: Phone: +44 (0)"

Transcription

1 Not your average catering company......our promise Online: Phone: +44 (0)

2 Online: Phone: +44 (0)

3 We listen before we deliver......our promise CaterCater Ltd is a privately owned catering company which, over the years has developed an impressive reputation for delivering exceptional standards in every aspect of our business. Really great service and the food was outstanding, which went down well with the board of directors From the success of working with some of the largest companies in the UK we ve built a great team, a team to ensure your needs are achieved to the highest possible standard. We deliver inspired and fresh ideas whilst maintaining a service which we believe to be unbeatable. In order to achieve this, our primary goal is to listen to our clients needs before creating inspired solutions. We are proud to claim that all aspects of our business can be tailored to meet the client s needs, helping us to ensure long and rewarding relationships with individuals and businesses alike. Our talented and experienced resources enable us to maintain our excellent service levels to all of our customers, whilst also providing outstanding innovation and creativity to each and every contract or venue we are awarded.

4 The service and food provided over the two days was fantastic and exceeded our expectations as well as our guests. Many thanks once again from everyone here Charlotte Dembenski Marketing Manager, Tha Mall Gloucester Online: Phone: +44 (0)

5 We serve fresh food which is both cost effective and of the highest quality......our promise Our contract catering services include: Staff restaurants Executive dining services Hospitality services Café & delicatessen services Conference catering services School & college services Vending services The company, owned by its management team is in great health and benefits hugely from a wide range of highly qualified chefs with a diverse range of skills. With a growing list of successful clients and an even more impressive team you ll be hard pushed to find a Catering Company that better suits your needs. We have a great reputation for serving fresh food which is both cost effective and of the highest quality. This is reflected in the lasting relationships we maintain with all of our customers. CaterCater s commitment is towards the continuation of inspired innovative catering solutions whilst maintaining our high standards for nutrition and quality. We endeavour to elevate our service further and most importantly protect our values and work ethos. We support local businesses, and in turn the environment, by buying local produce whenever possible. We will continue to nurture these relationships, not only to support them but to ensure that our food is of the highest quality.

6 We are an experienced food service management company......our promise Online: Phone: +44 (0)

7 We ll provide you with fantastic, freshly prepared food, within budget, giving you complete peace of mind that your catering service is being managed as you would like it to be. Our approach to managing your catering service is based around the following principles; Teamwork Our people have the skill, personality, passion and commitment to deliver outstanding results. Exceptional Food From a simple sandwich to a banquet, our food is always exceptional. Fresh Food, Locally Sourced - At the heart of CaterCater is our desire to produce culinary taste sensations from the freshest seasonal ingredients Customer Engagement & Feedback Our approach will ensure that your company, employees and Clients are involved in change and improvement Management We understand the importance of partnership. Our service to you will always encompass what is most important to you. We will work with you to create and shape your aims and objectives. Corporate Social Responsibility - We support local businesses, and in turn the environment, by buying local produce whenever possible Training & Development We invest in the development of our staff to deliver first class food and service. Health & Safety We take our responsibilities for health, safety and the environment very seriously. We strive for continuous improvement through comprehensive manuals, detailed training and robust management systems

8 We all love great fresh food and have a collective desire to succeed Austin Powell Managing Director, CaterCater Ltd info@catercater.co.uk Online: Phone: +44 (0)

9 Our culture is based on honesty, innovation, passion, enthusiasm, ethical and sustainable product sourcing......our promise To create a culture that is refreshingly different takes serious commitment, passion, enthusiasm and pride; Characteristics which apply to each and every one of our staff. We strive to meet the needs of our growing client base and those of our employees. This, in turn, keeps staff turnover low and encourages continuous learning and development. It ensures we consistently deliver above and beyond what is expected. We believe this is why we have managed to maintain the great customer base we already have. We are successful mainly due to our drive, enthusiasm and ambition to be the best not only locally but also nationally. We have been successful in awaking forgotten skills and constantly rekindling this enthusiasm to constantly deliver fantastic results through encouragement of the individual and the team. In short, our culture is based on honesty, innovation, passion, enthusiasm, ethical and sustainable product sourcing.

10 The clients we ve worked with... Online: Phone: +44 (0)

11 ...and many more

12 The food is always enjoyed and the guys are fantastic. Thanks very much, it has always been great doing business with you. Claire Thomas Online: Phone: +44 (0)

13 Our people are friendly, experienced and professional......our promise Our highly experienced and qualified team will ensure perfection from concept to completion, having expertise in all areas. We believe you will find our hands on, can do approach, stands out from the rest. These skills are adapted and utilised in all areas from small intimate locations to high capacity national venues. Our employees play a crucial role in the future of our business. We extract the best from our people through understanding their abilities, their motivation, truly knowing their personalities and most importantly listening to their views and opinions. As part of our continued commitment to our staff and clients, we tailor individual programmes to enhance our team s skills and knowledge. This provides our people with both an enjoyable and rewarding work place. We ve signed our commitment to the learning and skills council s pledge, showing our commitment to develop our staff to become the best they want to be.

14 Great comments today from our Senior Directors who were attending meetings on site. Top job! Keep up the good work. Theresa Winter Project Communications & Customer Relations Online: Phone: +44 (0)

15 Our food is fresh, local and ethically sourced wherever possible. We are committed to supporting local, responsible and reliable sources......our promise We like to express our creativity through our menus. Each menu is bespoke with a specific need or idea in mind hence our wide and diverse client base. Not one client is the same. Each individual has a specific need or requirement which is inevitably reflected in their menu. From fine dining and delegate packages to nutritionally balanced schools meals, we have a team dedicated to creating a menu to suit. Although we promote our flexibility and eagerness to change and adapt when it comes to our food or menus, we are consistent in our attitude. We are dedicated to providing a first class service and top quality creative menus tailored to suit our clients. We are committed to providing fresh and innovative menus regardless of the project. CaterCater endeavour to offer all of our clients a taste experience second to none. We always use the freshest ingredients by taking into consideration the season and the location of our suppliers. This commitment is then reflected in our dishes from the humble sandwich to a seated menu fit for a king.

16 CaterCater have once again provided us with a hassle free, superb service that allows us to fully concentrate on the project that we are working on. David Foster info@catercater.co.uk Online: Phone: +44 (0)

17 Our management team only deal with a handful of key accounts during any one time......our promise Since founding the company, we have invested in enhancing our service and protecting our culture. Our management team only deal with a handful of key accounts during any one time. This ensures we have time to innovate, build relationships, develop skills and manage proactively. We always recruit ahead of our expected growth and blend the right personality and skills with each client ahead of geographic convenience. Our management teams are hands on in all aspects of business and are involved every day on a practical level. This ensures we keep every promise we have made with the client and helps deliver even more.

18 Thank you for a superb lunch yesterday. The food was fantastic and I would also like to thank the girls for all their help and professionalism Toni Napolitano info@catercater.co.uk Online: Phone: +44 (0)

19 Our quest is to reduce food miles and maintain our fresh menus......our promise We create services that are not only innovative, fresh and exciting but also respect our environment and work towards creating a sustainable future. The majority of our produce is sourced from local privately owned suppliers, minimising the ecological impact of our supply chain. Local sourcing makes not just a sensible business decision it is also highly appropriate in our quest to reduce food miles and maintain our fresh menus. We naturally use a range of Organic and Fair Trade products from renewable sources and where we can, we source from the producer directly.

20 Contact Us Unit 20.1 Highnam Business Centre Highnam Gloucestershire GL2 8DN Telephone: +44 (0) Online: Company Reg No: VAT No: