THE MANAGER OF THE 21 ST CENTURY

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1 THE MANAGER OF THE 21 ST CENTURY 2020 VISION Jon Nicholson

2 THE DECADE AHEAD World Generational Change In The Workplace Steadily shortening working life Baby Boomers dominate workforce Retirement disappears. New generation of old workers Three generations in the workforce Globalisation Of The Services Economy 1997 crash puts Asia on back burner Manufacturing gutted by globalisation services unaffected China and India emerge as massive economies Offshoring takes off, whole economy affected Workplace Mindspace Of The Senior Executive - 1 -

3 THREE GENERATIONS IN THE WORKFORCE Generation Y X Baby Boomers Born Defining Experience The Dot Com boom and bust The greed is good 80s Flower Power prolonged good times Age Range: 2005 Under Attributes And Concerns 2005 Entrepreneurial aspirations Expect success Strong social conscience IT fluent, native speakers Transactionally motivated Expects to change jobs for career advancement Naturally collegiate Early adopters, IT literate Idealistic Highly social Largely traditional views of corporate loyalty IT a learned language, for some Age Range: Over 60 Source: Wikipedia Free online encyclopaedia, interviews - 2 -

4 THE NEW WORKING LIFE PROFILE Income Income Pension Age Working Working Life Life Age years working years retired years working years still working - 3 -

5 THE DECADE AHEAD World Generational Change In The Workplace Steadily shortening working life Baby Boomers dominate workforce Retirement disappears. New generation of old workers Three generations in the workforce Globalisation Of The Services Economy 1997 crash puts Asia on back burner Manufacturing gutted by globalisation services unaffected China and India emerge as massive economies Offshoring takes off, whole economy affected Earning A Return On Talent Workplace Focus on asset utilisation and balance sheet management Workplace flexibility driven by structural reform Industrial logic dominates Removing the barriers for women Focus on Human optimisation Workplace flexibility becomes key to attracting and retaining staff People business logic emerges Taking accountability for outcomes for women Mindspace Of The Senior Executive - 4 -

6 THE PEOPLE BUSINESS CHALLENGE The 2020 Agenda (%) Operating Assets Balance Sheets People - 5 -

7 THE DECADE AHEAD World Generational Change In The Workplace Steadily shortening working life Baby Boomers dominate workforce Retirement disappears. New generation of old workers Three generations in the workforce Globalisation Of The Services Economy 1997 crash puts Asia on back burner Manufacturing gutted by globalisation services unaffected China and India emerge as massive economies Offshoring takes off, whole economy affected Earning A Return On Talent Workplace Focus on asset utilisation and balance sheet management Workplace flexibility driven by structural reform Industrial logic dominates Removing the barriers for women Focus on Human optimisation Workplace flexibility becomes key to attracting and retaining staff People business logic emerges Taking accountability for outcomes for women The Executive Steward Obsession with shareholder value Serving all Stakeholders Mindspace Of The Senior Executive Cult of the CEO Generalists dominate Cult of the top team Experts dominate Dramatic remuneration increases Managing substantial personal wealth - 6 -

8 EXECUTIVE DEVELOPMENT NEEDS The Landscape World Business Impacts 3 generations in the workplace Longer, later working life Executive Development Needs Generation specific leadership and management skills Career planning beyond 50 Workplace Workplace flexibility People businesses Talent optimisation Managing flexible environments Managing people businesses Optimising people individual performance Mindspace Serving all stakeholders Top team focus Personal expertise matters Personal wealth Understanding and aligning and balancing Stakeholders Leading senior team Building and maintaining personal expertise Wealth/work and life choices - 7 -