projecting En h a ncing Training catalogue [ 2012 ] your business! project management

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1 projecting your business! Training catalogue [ 2012 ] En h a ncing c O m petenci e s

2 Our mission is to help our clients towards success, improving their Project Culture with our Total Solution < 2 >

3 In any organization, the key to developing and enhancing a Project Culture ultimately lies with the people working in the organization. Building and honing their competencies and behaviors is one of the priorities, in order to create a firm basis for success. At Greenlight Project Management we have developed, within our integrated total solution for Project Management, an interesting and solid offering of training services aiming to increase those competencies. We are making this package of training services available to your organization, in the hope that you will find them interesting. We will be delighted to assist and support you with this exciting challenge! Rickard Romander Rickard Romander Founder and Managing Director < 3 >

4 Our courses Projects > PROPS for Project Managers 9 > Project Financial Management 10 > International Projects 11 > Project Management 12 > PMP Certification Preparation Program 13 > Configuration Management 14 > Project Management with Scrum & Agile 15 > Preparation for the PMI Agile Practitioner Certification 16 > Risk Management in Projects 17 > Earned Value Workshop 18 Business > Project Portfolio Management 20 > Agile for Managers 21 > Business Analysis 22 > Business Decisions in Projects: Project Sponsor 23 > Program Management 24 > Project Management Office 25 Human Skills > Human Skills for Project Managers 27 > Human Skills II Efficient Teams 28 > Leadership with Coaching in Projects 29 > Effective Stress and Anxiety Management at the workplace 30 > Effective People Management 31 < 4 >

5 What is the target group? Our training services are intended for all stakeholders whatever their relation to the projects: > Sponsors and Upper Management: who authorize and provide high-level support to the project execution. > Project and Program Managers: who make day-to-day decisions in order to ensure the expected results are achieved. > Team Members: who participate in day-to-day activities to achieve the expected results. > Other stakeholders: who have requirements, or an influence on the final outcome of the project < 5 >

6 Our work focus Our focus is on working close together with our clients to create different training roadmaps. These training roadmaps are centered on improving the competencies related to a specific work role. The courses are structured to successively increase the level of these competencies. We have the tools available to customize our courses according to the learning needs of our clients. We concentrate the course contents to be directly applicable to the work environment of the attendees, helping to improve their performance. < 6 >

7 Our courses greenlight < 7 >

8 Projects > The purpose of project management is to achieve a visible and measurable change in the organization, its business or its customer, in a flexible, efficient and business-oriented way. In Project-related courses the goal is to impart all necessary knowledge and competence for an efficient project management, so that projects established project goals are systematically achieved. < 8 >

9 Projects PROPS for Project Managers target group > Projects in a multi-project organization > Understand the project work form and the importance of a common project culture. > Two perspectives of project work: The business perspective > Sponsors and Upper Management > Project and Program Managers > Other stakeholders The human perspective > Understand the project manager s role in a multi-project organization. > The ten knowledge areas of project management > Be able to use the PROPS project management model. > The individual project in practice: from pre-study to conclusion > PROPS documentation and support <9> 24 hours

10 Projects Project Financial Management target group > Financial and Accounting Foundations > Be able to analyze and work with the financial variables of a project. > Accounting process > Have the knowledge to create a financial plan that corresponds with the project needs. > Analysis of financial situation > Be able to use the specific terminology, understand accounting and financial information and execute profitability analyses in projects. > Be able to manage and control a project from the economic and financial point of view. > Principal assets and liabilities > Sponsors and Upper Management > Project and Program Managers > Other stakeholders > Profit and loss analysis > Analysis of project viability > Forecasting, budgeting and accrual in projects > Pricing methods > Cost Management > Sales vs. income profitability measurements > The budgetary process > Minimizing financial risks < 10 > 16 hours

11 Projects International Projects > Have improved your human skills in managing international projects and programs. > Know how to make the best use of a common project management model, the decision model and tools, in your international projects. > Be able to document your project in a way that facilitates the management of international projects. 16 hours target GrOup > International projects definition, complexity > Roles and Responsibilities > The lifecycle of international projects > Stakeholder management > Documentation > Risk management > Control and Follow-up > How to manage projects and programs by application of a common model > Human skills > Creating the structure and building an efficient virtual team > Understand and appreciate cultural differences > Communication in multi-cultural environments > Control and follow-up of virtual teams > International terminology < 11 > > Sponsors and Upper Management > Project and Program Managers > Team members > Other stakeholders

12 Projects Project Management > Have knowledge of basic project management of projects in a multiproject Organization. > Management of projects in a multiproject organization > Activity sequencing and identification of the critical path > Identification and definition of the key roles in a multi-project organization > Time-schedule development > Resource planning > Principles of Project Planning, Project tracking and control. > The 10 Project Management knowledge areas > Different planning methods. > Project Scope and Requirement Management > Project tracking and control > Structuring and documentation of work packages > Change handling and the impact of changes on the plan > Time estimating (effort, duration) > Risk Analysis > Cost-estimating and budgeting > The most important templates for project management > Project Leadership. > The 10 Project Management knowledge areas. > Basics about leadership and communication in projects target group > Project and Program Managers > Team members > Other stakeholders 16 hours < 12 >

13 Projects Project Management Professional (PMP) Certification Preparation Program target group > The content of the certification exam > Understand the structure of the PMP certification exam. > Introduction to A Guide to the Project Management Body of Knowledge > What important knowledge areas you must master. > The nine knowledge areas > How to prepare yourself in the best way to pass the certification exam. > Professional responsibilities > Exercises and practice exams > Be ready to pass the PMP certification exam. 36 hours PMBOK and PMP are registered marks of the Project Management Institute Inc. < 13 > > Experienced Project Managers who intend to pass the PMP certification exam

14 Projects Configuration Management > Appreciate the importance of a good Configuration Management in projects. > Know the concepts and roles in this process. > Know the procedure to follow and the tools to use to implement Configuration Management in projects. target group > The need for Configuration Management > Project and Program Managers > Team members > Other stakeholders > Fundamentals and basic concepts > Roles in Configuration Management > Phases of the process > Configuration Management and PROPS > Introduction to the Configuration Management tools 8 hours < 14 >

15 Projects Project Management with Scrum & Agile > Have a better understanding of the typical characteristics of projects managed with Scrum. > Have a better understanding of what is needed to manage Scrum projects in your organization. > Be able to analyze in which situations it is applicable to your organization and its projects. > Be able to reflect on some key success factors in your change initiatives and typical pitfalls to avoid. target group > Introduction to Lean and Agile philosophy, projects and organizations > Project and Program Managers > Team members > Other stakeholders > Incremental and Iterative Development > Scrum activities, roles and artifacts > Sprint planning and Reviewing > Development Team Management. Cross-functional and distributed Teams > Coaching benefits in the implementation of a culture of change > Develop an action plan for your project/organization < 15 > 24 hours

16 Projects Preparation for the PMI Agile practitioner 30, $&3 Certification > Have a clear understanding of the structure of the (PMI-ACP)SM certification exam. > The knowledge areas you need to master for the exam. > How to best prepare yourself to pass the certification exam. 60 target group > Communication; Agile Framework and Terminology; Planning, follow-up and adaptation; Agile Estimation; Agile analysis and design; Product Quality; Metrics; Cost estimation; Prioritization; Coaching and mentoring of teams etc. > Agile Certification domains and tasks: Value-Driven Delivery Stakeholder Engagement Team Performance Practices Adapted Planning Continuous Improvement > Experienced Project Managers who intend to pass the PMIACPSM certification exam 21 horas < 16 > PMI-ACP is a mark of the Project Management Institute, Inc.

17 Projects Risk Management in Projects > Be able to plan and structure risk analyses and to lead risk management activities. > Be able to evaluate the scope of different risks, and to decide which methods and tools are most appropriate in your project. target group > The significance of risk management for the success of the project > Input to risk management and external factors > Risk management plan > Risk indicators in projects > Methods for risk identification > Qualitative and quantitative risk analysis > Monitoring and steering risks > Common pitfalls > Tools and templates 8 hours < 17 > > Project and Program Managers > Team members > Other stakeholders

18 Projects Earned Value Workshop > Understand what Earned Value is. > Use Earned Value to obtain an estimation of how your project is performing. > Be able to make estimations about the future performance of your project and predict if it will meet the budget and time plan. > Know how to calculate Earned Value in your project with Microsoft Project. target group > > > > Why Earned Value? What is Earned Value? Earned Value as project analysis tool Earned Value as a project forecasting tool > How to measure Earned Value in a project > Earned Value with Microsoft Project > Practical case: Calculating Earned Value with Microsoft Project 8 hours < 18 > > Project and Program Managers > Team members > Other stakeholders

19 Business > If we consider Projects and Programs as investments that bring value to the company and enable it to reach its business objectives, then it becomes vital to improve all project-related business decisions. Better decisions within Project Portfolio Management activities; more efficient processes for Business Analysis as well as a more efficient participation by project sponsors are vital elements for global success in Project Management. > The Business area includes training covering the main knowledge areas for making decisions that support project management. The ultimate goal is to improve project profitability and alignment with business objectives. < 19 >

20 Business Project Portfolio Management After the course you will know how to: > Align ideas, initiatives, projects and programs with the business strategy. > Develop business plans for projects and initiatives. > Evaluate resource needs and manage project assignments. > Prioritize projects and programs within the same balanced project portfolio. > Review performance and risks in the project portfolio of the organization. > Establish mechanisms for project portfolio governance, as well as business decision points within the projects. > Definitions and Standards: Portfolio, Program, Project > Roles and Responsibilities > Financial Concepts > Portfolio Demand Management > Portfolio Resource Management > The Steps of the Portfolio Management Process > Portfolio Risk Management > Business Plan in relation to the Project Portfolio > Implementation Target GrOup > Sponsors and Upper Management > Project and Program Managers < 20 > > Performance and Metrics DuratiOn 16 hours

21 Business Agile for Managers > Have a better understanding about the principles on which Agile methodologies are based. > Be able to evaluate under what conditions the Agile management focus brings the greatest benefits. > Be able to analyze in what situations it is applicable in your organization and in your projects. > Have a clear idea about some of the key success aspects of the change initiatives and common mistakes to be avoided. Target GrOup > Introduction to the Agile philosophy in projects and organizations > The Agile philosophy paradigms > Overview of each of the different Agile methodologies: Scrum, XP, RUP, Kanban > Things to consider when making the decision on where to apply Agile > Coexistence with other methods > Oversight of the Project management using Agile methodologies > The Project Office role in an Agile environment < 21 > > Sponsors and Upper Management 4 hours

22 Business Business Analysis > Know the activities and tools applicable to Business Analysis. > Have practiced using the tools that apply to the Business Analysis process. > Understand the role of the Business Analyst and their relation to other roles in a project environment. target group > Introduction to Business Analysis. Terminology and Lifecycle > Knowing the business: Enterprise Analysis > Sponsors and Upper Management > Project and Program Managers > Planning the Business Analysis Project > Stakeholder Management and Communication Plan > Elicitation of Requirements > Solution Design > Requirement Traceability > Solution Verification and Validation > Closure of Business Analysis activities < 22 > 16 hours

23 Business Business Decisions in Projects: Project Sponsor target group > Investigating business opportunities > Understand how to use the Tollgate model for making business decisions in projects. > The multi-project organization > Be able to prioritize relevant projects. > Business risks and opportunities > Understand the responsibility and opportunities of the project sponsor. > Know how to apply the Tollgate model in your daily work. > Sponsors and Upper Management > The project sponsor s responsibility > The Tollgate model, for nonbureaucratic and flexible business decisions in projects > Multi TG decision making > Small projects, fast-track, low risk profile > Terminating projects < 23 > 16 hours

24 Business Program Management > Know what a program is. > Know the lifecycle of a program. > Why management by programs sometimes is a better option, than normal project management or ongoing operations. > How to establish, manage and document a program. > How to manage and steer projects within a program. target group > Concepts of Program and Program Management > Relationship between Program Management, Portfolio Management and Project Management > When to apply Program Management > Program Organization > Program Management Office > The Program Management Life Cycle > Program Management Processes > Program Management Knowledge Areas > Program- and Project Documentation templates > Steering within a Program > Program Management Maturity Model Individual Action Plan < 24 > > Sponsors and Upper Management > Project and Program Managers 16 hours

25 Business Project Management Office target group > The current typical situation > Know what a PMO is and how it can be created and improved. > Project Culture and the role of the Project Office > Know the main reasons for its existence. > The Balanced Matrix Organization > Know the GreenlightPM PMO model (*), and how it can be used for a step by step establishment of a PMO in your organization. > Have an action plan covering what to improve and introduce in your Project Management Office. > The GreenlightPM PMO Model 7 areas: > Project Portfolio Management > Project Support > Cross-Functional Processes and Tools > Continuous Improvements > Staffing and Competence Development > Project Leadership Skills > Project Culture > Result-Oriented Management 16 hours < 25 > > Sponsors and Upper Management > Project and Program Managers

26 Human Skills > In any organization, the people are one of the most important assets. Our Human Skills courses enhance the competence necessary to lead and work with people. Behaviors that promote respect, alignment, commitment, confidence and involvement are the human skill foundations of a solid project culture. < 26 >

27 Human Skills Human Skills for Project Managers > Have a better picture of how you communicate in group meetings, negotiations and presentations. > Know more about personal talks in problem situations. > Have substantially improved your project leadership skills. > Know more about your own leadership style and how you can develop it. > Be familiar with the tools available for increasing the effectiveness of projects. target group > The leadership role: situational leadership and FIRO, feedback and personal development > Communication: transactional analysis, presentations, contact with other units and decision-makers > Problem situations: time pressure and difficult discussions: Leading change Leading a temporary group > Testing tools to increase the effectiveness of projects > Additional topics may be introduced based on the participants needs 24 hours < 27 > > Sponsors and Upper Management > Project and Program Managers > Team Members > Other stakeholders

28 Human Skills Human Skills II Efficient Teams After the course you will know how to: > Analyse the current situation detecting the need for development and driving forces within the group. target group > Conducting and analysing several team-building exercises > Your personal profile according to the MBTI (Myer-Briggs Type Indicator) > Different profiles in a group > Choose activities based on the needs of the group and external factors. > Understanding and using the team members differences > Conduct teambuilding activities in a professional way. > The various phases of group development > Analysis of the present situation > Choice of activities > Basics in coaching > Team-building tools 24 hours < 28 > > Sponsors and Upper Management > Project and Program Managers > Team Members > Other stakeholders

29 Human Skills Leadership with Coaching in Projects > Be able to use the coaching process as a tool for project leadership. > Feel comfortable using basic ICF (International Coaching Federation) coaching skills which can be applied in your daily work. > Have acquired new habits of leadership that will allow you to create more awareness and responsibility in employees and team members. target group > Leadership with coaching > Coaching and concepts > ICF skills: Efficient communication > Active listening > Powerful questions > Directives guidelines to promote trust > How to benefit from tuning in communication > Facilitating learning and performance: > Managing progress and accountability > Managing habits > Feedback / Feed forward > Future action plan 33 hours < 29 > > Sponsors and Upper Management > Project and Program Managers > Team Members > Other stakeholders

30 Human Skills Effective Stress and Anxiety Management at the workplace > Know what stress really is and the effect it has on your health and quality of life. target group > What is stress, and what are its effects on your health and the quality of your personal and professional life. > Stress detection and assessment. > Be able to assess your level of stress and anxiety. > New approaches to stress management. > Be able to quickly convert the specific anxiety produced by problems and situations you encounter. > Converting anxiety using emotional reassociation techniques. > Be able to use effective strategies to reduce your general level of anxiety and increase your capacity for recovery. > Have improved your motivation and self-confidence. > Sponsors and Upper Management > Project and Program Managers > Team Members > Other stakeholders > Psychophysiological techniques to reduce activation and stress > Internal dialog and language: motivating or debilitating force. > Healthy habits to reduce stress: nutrition, rest, exercise. > Improving the quality of your life at work. How to enjoy work more. 8 horas < 30 >

31 Human Skills Effective People Management > Know how to identify what motivates a person and what tasks they do best. > Know how to use their motivational and work-related psychological traits to increase their motivation and work satisfaction. > Feel and act more secure and confident in your interactions with people. > Be able to objectively and efficiently analyze the types of traits existing in your team and thus detect real lacks and needs. target > Principles of effective people management > Identification of motivational traits. What attracts and motivates a person in their job > Identification of psychological traits in the workplace. What does a person do best in their job > Interview to identify traits > How to interact with people according to their traits > Effective team dimensioning and detection of needs > How to improve communication and create harmony > Representational systems > Sensorial language > Bodily aspects 16 hours < 31 > > Sponsors and Upper Management > Project and Program Managers > Team Members > Other stakeholders

32 Key success elements of our courses 1. We customize our courses according to the needs of our customers. 2. We cover all project-related roles. 3. Our trainers are project managers with extensive management experience. 4. We have a certification process in place, to ensure the quality of delivery. 5. We make considerable investments in the continuous improvement of our products. 6. Our teaching method is very dynamic: Accelerated Learning. 7. Our courses qualify to award PDUs to our students (PMI R.E.P. Nº 2355). < 32 > The PMI Registered Education Provider logo, PMBOK and PMP are registered marks of the Project Management Institute Inc.

33 Development Services > Workshops: The objective is to transfer subjects and practices from the courses to the day-to-day activities in the company. At these workshops, decisions and agreements are reached, by analyzing and debating on how to implement various aspects related to the improvement of capabilities in projects. > Mentoring: The objective is to assist and guide the mentee within a specific project or activity assigned to them. This involves transfer of knowledge and leadership skills with a special focus on business and professional ethics. Our way of working is to have a consultant from GreenlightPM with the appropriate experience or knowledge, sharing their knowledge in order to facilitate the personal and professional development of the other person, including the necessary support and assistance to help them reach their objectives > Coaching: At GreenlightPM we use coaching to help our customers recognize opportunities for improvement that contribute to increasing their performance. Our focus is on carrying out a performance analysis of the coachee, provide a detailed understanding of how that performance can be improved and provide the necessary support to help our customer achieve these improvements. < 33 >

34 projecting your business! C/ Golfo de Salónica, 27, 1 st floor Madrid, Spain