Educ8 Leadership and Management. Apprenticeship (NVQ/QCF) Levels 2, 3, 4 and 5

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1 Educ8 Leadership and Management Apprenticeship (NVQ/QCF) Levels,, and

2 Educ8 provides the following Leadership and Management Qualifications... Team Leading Level On completion of the Apprenticeship framework, candidates will receive the following certificates: ILM Level Diploma in Team Leading Essential Skills: Communication Level 1 Essential Skills: Application of Number Level 1 Essential Skills: Digital Literacy Level 1 Level Apprenticeship in Team Leading Principles of Leadership and Management Level ILM Levels and are available on a fully funded basis to individuals who are in suitable job roles. On completion of the Apprenticeship framework, candidates will receive the following certificates: ILM Level Diploma in Principles of Leadership & Management Essential Skills: Communication Level Essential Skills: Digital Literacy Level Essential Skills: Application of Number Level Level Apprenticeship in Principles of Leadership and Management Principles of Leadership and Management Level On completion of the Apprenticeship framework, candidates will receive the following certificates: ILM Level Diploma in Principles of Leadership & Management Essential Skills: Communication Level Essential Skills: Digital Literacy Level Management Level On completion of the Apprenticeship framework, candidates will receive the following certificates: Essential Skills: Application of Number Level Level Apprenticeship in Principles of Leadership and Management ILM Level Diploma in Management Essential Skills: Communication Level Essential Skills: Application of Number Level Essential Skills: Digital Literacy Level Level Apprenticeship in Management Timeframes The time it takes to complete the framework depends entirely on your commitment and motivation to complete the required tasks. Generally, learners complete within 1-1 months. Our high quality assessors provide individuals with all the support they need to achieve.

3 Level Team Leading To achieve the Level Diploma Team Leading, candidates must achieve all of the following: units: Manage personal performance and development Communicate work-related information Lead and manage a team Principles of team leading Understand business M&L1 M&L M&L M&L M&L8 Learners must also select 1 credits from optional group B: Develop working relationships with colleagues Contribute to meetings in a business environment Principles of equality & diversity in the workplace Promote equality, diversity & inclusion in the workplace Manage team performance Manage individuals performance Chair and lead meetings Encourage innovation Manage conflict within a team Procure products and/or services Collaborate with other departments Participate in a project M&L M&L M&L M&L10 M&L11 M&L1 M&L1 M&L1 M&L1 M&L18 M&L1 M&L In addition, they can select a maximum of credits from optional group C: Health & safety procedures in the workplace Store and retrieve information Handle mail Employee rights and responsibilties Deliver customer service Understand customers Resolve customer service problems Negotiate in a business environment Develop a presentation Deliver a presentation Resolve customers complaints CFAQ B&A1 B&A18 B&A9 CS CS8 CS1 B&A B&A B&A CS1

4 Level Management To achieve the Level Diploma Management, candidates must achieve all of the following units: Manage personal and professional development Manage team performance Principles of leadership and management Principles of people management Principles of business M&L9 M&L11 M&L1 M&L B&A Learners must also complete a minimum of credits from groups B and C (at least 1 of which must be from group B): s s Promote equality, diversity and inclusion in the workplace M&L10 Encourage learning and development M&L8 Manage individuals performance M&L1 Discipline and grievance management M&L1 Manage individuals development in the workplace M&L1 Develop working relationships with stakeholders M&L Chair and lead meetings M&L1 Manage physical resources M&L Encourage innovation Manage conflict within a team M&L1 M&L1 Manage the impact of work activities on the environment Prepare for and support quality audits M&L M&L Procure products and/or services M&L18 Conduct quality audits M&L Implement change M&L19 Manage a budget M&L 8 Implement and maintain business continuity plans and processes M&L0 Manage a project M&L 0 Collaborate with other departments M&L1 Manage a business risk M&L 1 Support remote or virtual teams M&L Manage knowledge in an organisation M&L Participate in a project M&L Recruitment, selection and induction practice M&L Develop and maintain professional networks M&L Manage redundancy and redeployment M&L Develop and implement an operational plan M&L A maximum of credits can be selected from group C: s s Buddy a colleague to develop their skills B&A Resolve customers complaints CS1 Contribute to the improvement of business performance B&A1 Gather, analyse and interpret customer feedback CS Negotiate in a business environment Develop a presentation Deliver a presentation Contribute to the development and implementation of an information system B&A B&A B&A B&A Employee rights and responsibilities Health and safety procedures in the workplace Manage events Review the quality of customer service B&A9 CFAQ B&A9 CS Resolve customer service problems CS0

5 Level ILM Management Candidates must achieve all of the following mandatory units: Understanding the management role to improve management performance 8-00 Manage personal and professional development 8-00 Planning and leading a complex team activity 8-01 Provide leadership and management 8-00 Managing personal development Develop and implement an operational plan 8-01 Managing & implementing change in the workplace 8-1 Develop working relationships with stakeholders 8-0 Understanding and developing relationships in the workplace 8- Manage own continuing professional development Candidates must also select a minimum of 0 credits from Group : Develop and maintain professional networks 8-0 Promote equality, diversity & inclusion in workplace 8-0 Encourage learning and development 8-0 Manage team performance 8-01 Initiate and implement operational change 8-0 Manage individuals performance 8-0 Discipline and Grievance Management 8-0 Manage individuals development 8-0 Manage a tendering process 8-0 Chair and lead meetings 8-08 Manage physical resources 8-08 Encourage innovation 8-09 Manage the impact of work activities on the environment 8-09 Manage conflict within a team 8-10 Prepare for and support quality audits 8-10 Procure products/services 8-11 Conduct quality audits 8-11 Implement and maintain business continuity plans 8-1 Manage a budget 8-1 Collaborate with other departments 8-1 Manage a project 8-1 Support remote or virtual teams 8-1 Manage business risk 8-1 Contribute to the development of a strategic plan 8-00 Manage knowledge in an organisation 8-1 Design business processes 8-01 Recruitment, selection and induction practice 8-1 Develop and manage collaborative relationships with other organisations 8-0 Manage redundancy and redeployment 8-1 Optimise the use of technology 8-0 Manage product and/or service development 8-0 Candidates must also select a maximum of 1 credits from Group : Contribute to the design and development of an information system 8-19 Contribute to the improvement of business performance 8-1 Manage health & safety in own area of responsibility 8-18 Negotiate in a business environment 8-18 Manage information systems 8-0 Resolve customers problems 8- Manage events 8-1 Resolve customers complaints 8- Manage customer service operations 8- Analyse competitor activity 8- Review the quality of customer service 8- Developing sales proposals 8- Prioritising information for sales planning 8-

6 Level ILM Management Candidates must achieve all of the following mandatory units: Understanding the management role to improve management performance 8-00 Managing own continuing professional development Managing improvement Contribute to the developmennt of strategic plan 8-00 Making a financial case Design business processes 8-01 Developing critical thinking Manage strategic change 8-0 Leading innovation and change Provide leadership and management 8-00 Managing information Candidates must also select a minimum of 0 credits from Group : Establish risk management processes 8-0 Manage impact of work activities on the environment 8-09 Promote equality of opportunity, diversity & inclusion 8-0 Prepare for and support quality audits 8-10 Develop and manage collaborative relationships with other organisations 8-0 Conduct quality audits 8-11 Optimise the use of technology Manage product and/or service development Manage strategic marketing activities Develop and maintain professional networks Develop and implement and operational plan Encourage learning and development Manage a budget Manage a project Manage business risk Manage knowledge in an organisation Recruitment, selection and induction practice Manage redundancy and redeployment Discipline and grievance management 8-0 Lead the development of a knowledge management strategy 8-08 Develop working relationships with stakeholders 8-0 Lead the development of a quality strategy 8-09 Manage a tendering process 8-0 Lead the development of a continuous improvement strategy 8-10 Manage physical resources 8-08 Candidates must also select a maximum of 1 credits from Group : Manage health & safety in own area of responsibility 8-18 Manage customer service operations 8- Contribute to the design and development of an information system 8-19 Review the quality of customer service 8- Manage information systems Manage events Developing sales proposals Prioritising information for sales planning 8-8-

7 Before you apply. You might find the following information helpful before making your application. E-Portfolio Delivery Methods You will be allocated a qualified and competent Assessor who will visit you in the workplace on a monthly basis to conduct observations of your work and set you tasks to complete. Assessor visits last approximately hours per session. Learners may also be required to attend workshops to cover some of the knowledge units within their qualification but these will be planned in advance. Recognition of Prior Learning (RPL) If you have previously completed any workbased qualifications or units, any relevant work (evidenced by copies of certificates) can be mapped across to this qualification to avoid duplication of work. Your allocated Assessor will go through RPL with you in more depth during your induction. To help you manage your course we use an online portfolio system called Smart Assessor which allows you to log on and see how you are progressing. Smart Assessor also allows you to upload evidence and interact with your Assessor in-between visits. You can access Smart Assessor at any time and submit queries, questions or even work for your Assessor to review. Essential Skills Welsh Government is committed to raising the levels of Essential Skills across Wales. Therefore, Communication, Digital Literacy and Application of Number qualifications are an integral element to the funded Apprenticeship frameworks. These are usually delivered via workshops at one of Educ8 s centres and will be planned well in advance. *N.B If you have completed Essential Skills previously or are able to provide other suitable proxies, you may be exempt from completing these qualifications. Our Managers have been undergoing an ILM Level programme with Educ8 for the past few months and feedback has been great. The Tutor is great fun whilst providing lots of food for thought for the guys. Very impressed so far - thanks! Gareth Williams - Commercial Manager at Nuaire Ltd.

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