ARZMAN BIN ABDUL AZIZ

Transcription

1 ARZMAN BIN ABDUL AZIZ HR Manager with practical understanding of business needs. Highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements. Phone: (+6) / (+6) Address: 42A, Jln Putra Indah 9/2, Seksyen 9, Putra Heights, Subang Jaya, Selangor, Malaysia imanarzman@gmail.com March 21, 2019 To Whom It May Concern Subject: Application for Human Resource Assistant Manager position Please accept this letter and my enclosed resume as an application for any vacant position that suits my qualifications and experiences. 2. I am truly interested in joining your team. Besides my capabilities, personal attitude and skills and experience, I am also a highly motivated person and dedicated towards any responsibilities assigned. I ensure all the tasks given are efficiently performed within the guidelines. At the same time, operations management has been one of my core interests as I am planning to drive my career towards management profession. By all means of the opportunity given, I am always prepared, mentally and physically to deliver my best towards the organization as a team player with thorough and continuous learning skills, supportive guidelines and systematic organization. 3. I am interested in exploring employment opportunities in this company under your team. I am dedicated in making significant contribution to your mission. I have attached my resume with this cover letter. They address my desire and passion to work for this company as well as my skills and qualifications. I assure you I will be your 'unique DNA' in this company. I look forward to hear from your side and would be pleasure to set up any appointment for further proceedings. If you have any further questions then I can be reached on the number and given. In the meantime thank you for your attention and I am looking forward to hear from you. Sincerely, Arzman Abdul Aziz Enclosure: CV

2 ARZMAN BIN ABDUL AZIZ HR Manager with practical understanding of business needs. Highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements. Phone: (+6) / (+6) Address: 42A, Jln Putra Indah 9/2, Seksyen 9, Putra Heights, Subang Jaya, Selangor, Malaysia imanarzman@gmail.com EXPECTED SALARY: RM4000 CAREER OBJECTIVES: Managerial Position in Commercial Banking (Maybank), NGO (Pest Control), Human Security (Tuah Guard (M) Sdn Bhd) & Human Resource Position (Brightmond (M) S/B). ADDITIONAL SKILLS: * Committee & Audit of ISO Certification - Tuah Guard (M) Sdn Bhd * Good knowledge of ISO * Experience in Marketing, Collection of Payment, Training, Recruitment, Office Administration. * Knowledge of Computer Power Point, Microsoft -Excel & Word. * Exposure to ISO 9001 and statistical process control method PERSONAL STRENGTHS: * Leadership charisma * Dynamic team player * Sense of responsibility * Highly inquisitive * Creative and resourceful * Excellent skills in communication and collaboration EXPERIENCES EQOSH MANAGEMENT & CONSULTANCY SDN BHD February 2016 November 2018 Head - General Affair, Human Resource & Admin Developing and implementing HR initiatives in line with organisational objectives. Leading the organisation s HR departments, including talent acquisition, learning and development, employee engagement, compensation and benefits, talent management HR information systems (HRIS) and financial planning of the department. Liaising directly with the executive board and being accountable for the performance of the HR function and the departments within it, as well as providing strategic counsel on all people matters. Contributing to long-term goals around business and people development, including succession planning and c-suite talent acquisition. Developing company well-being, health and counselling policies. Leading the analysis of employee feedback and data, with the aim of creating a better working environment and engaged culture. Creating and managing the HR department s annual budget. Taking oversight of the company s culture. Global responsibility for the organisations talent functions and culture. MUZAMAL INDUSTRIES SDN BHD April January 2016 Senior Manager - Admin/HR & General Affair

3 Establish, maintain & update ISO documentations for Admin, HR and production department. Carry out monitoring for HR Objective. Design and implement programs to ensure training effectiveness. Liaise with statutory bodies related to human resource and government related laws. Handle all expatriates matters especially on staff pass and any other issues that may arise from time to time. To lead and guide HR personnel. Conduct hostel management. Handling of HRDF matters, including claims. Checking on Calculation of salary of workers. Plan training plan for employees. Control, updating and planning incoming and outgoing materials. Product deliveries forecast. Domestic Inquiry Process and Implementation. 5's auditor and policy maker. Employees' hand book policy maker. Counseling of employees for discipline, work related or personal issues. Oversee all claims related to insurance. Prepared salary report to Executive Director and Accounts Department. Prepared correspondence to government department and internal circulation. Review company newly applied or renewal licenses. Cooperate with other department on the employee's benefit and working matters. Maintain relevant document and training record. Review the renewed working permit for foreign worker. Provide support for recruitment of manpower including interviewing the candidate. Carry out planning for training. Prepare maintenance activities schedule including outsourcing. Check on maintenance fees recorded. Review security guard time table. GAMUDA: BESTARI GUARD FORCE SECURITY SDN BHD Manager - Operations & Business Development May 2008 March 2009 Overview of Job: Spearhead and administers, plan and ensure the Security performance, business, operational activities and services for the purpose of achieving business growth. Advise Superior on the latest market workforce situation business development and strategies. Well versed with the applicable Malaysian Law & Regulations. Key Responsibilities: Formulate and develop marketing and business plan. Monitor operating and services efficiency. Payment follow up / control cost and stock/ expenditure. Responsible for the recruitment of resourceful, right caliber of personnel. Responsible for the continual upgrading of the skills and knowledge to the employees through proper training and development programs. Upkeep the welfare and employees relations. Improve and maintain mutual-beneficial relationship with business associates and customers. Ensure that the Company s disciplines and policies are clearly understood and adhered. Apply ISO procedures and documentation requirement. Monitor and ensure PPKKM/KDN training not less than 60% of total workforce.

4 Recruitment & process of work permit, FOMEMA, Check out Memo for Foreign workers Nepalese to be adhered. Expertise: PPKKM/KDN Trainer Certificate - 22 topics basic syllabus as Trainer. Computer Literate - Words, Excel & Power Point. ISO Committee for Tuah Guard (M) S/B GUARDIAN SECURITY (M) SDN BHD Area Manager May April 2008 Overview of Job: Spearhead and administers, plan and ensure the branch performance, business, operational activities and services for the purpose of achieving business growth. Advise Superior on the latest market workforce situation, business development and strategies. Well versed with the applicable Malaysian Law & Regulations. Key Responsibilities: Formulate and develop marketing and business plan. Monitor operating and services efficiency. Payment follow up / control cost and stock/ expenditure. Responsible for the recruitment of resourceful, right caliber of personnel. Responsible for the continual upgrading of the skills and knowledge to the employees through proper training and development programs. Upkeep the welfare and employees relations. Improve and maintain mutual-beneficial relationship with business associates and customers. Ensure that the Company s disciplines and policies are clearly understood and adhered. Apply ISO procedures and documentation requirement. TUAH GUARD (M) SDN BHD Customer Service Manager October April 2007 Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change. Meets customer service financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; bench-marking best practices; analyzing information and applications. Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes. Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems. Updates job knowledge by participating in educational opportunities; reading professional publications;

5 maintaining personal networks; participating in professional organizations. Accomplishes information systems and organization mission by completing related results as needed. BRIGHTMOND (M) SDN BHD Head Human Resource November September 1998 Maintains the work structure by updating job requirements and job descriptions for all positions. Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes. Prepares employees for assignments by establishing and conducting orientation and training programs. Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions. Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors. Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs. Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings. Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures. Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Completes human resource operational requirements by scheduling and assigning employees; following up on work results. Maintains human resource staff by recruiting, selecting, orienting, and training employees. Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results. Contributes to team effort by accomplishing related results as needed. TERMINEX PEST CONTROL SDN BHD Branch Manager January October 1995 Direct all operational aspects including distribution operations, customer service, human resources, administration and sales. Assess local market conditions and identify current and prospective sales opportunities. Develop forecasts, financial objectives and business plans. Meet goals and metrics. Manage budget and allocate funds appropriately. Bring out the best of branch s personnel by providing training, coaching, development and motivation. Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities. Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs. Address customer and employee satisfaction issues promptly.

6 Adhere to high ethical standards, and comply with all regulations/applicable laws. Network to improve the presence and reputation of the branch and company. Stay abreast of competing markets and provide reports on market movement and penetration. MALAYAN BANKING BERHAD Manager September December 1992 NOTABLE PERFORMANCE HIGHLIGHTS Was the focal point to assist the bank clients, ensuring that they receive the maximum services the bank can offer and are satisfied with services of bank now and in the future. Established targets and designed strategies to achieve them on time. Monitored latest government rules and regulations to keep all policies in order. Team & Hiring management: Motivated and encouraged junior staff in their work to keep the branch running effectively. Hired, trained and supervised all bank staff and helped them understand their work and quality standards to be attained. Established policies and regulations for banking staff and also informed the staff about any possible changes or new policies. Completed all necessary formalities prior to the appointment of new employees including security checks and confirmed references for potential employees. Followed and abide by all bank rules and regulations established by the bank president or owner and ensured that rest of the staff does the same. Customer Service: Maintained a cordial relationship with the bank customer as the first point of contact in case of any disputes or misconception regarding bank services. Addressed and handled complaints and grievances of new and existing customers regarding banking facilities. EDUCATION Universiti Teknologi Mara (UiTM) Diploma in Business Administration August 1979 The Diploma in Business Administration is an exciting and innovative programme that provides a solid foundation in business management and offers excellent job opportunities in a variety of business disciplines. Holistic understanding of the key functional areas that drive a business enterprise Write good report and make excellent presentation market products and services effectively Be an excellent team worker and support top management to achieve organizational goals. Have a broad based business qualification that will open many specialized career options. Sekolah Dato' Abdul Razak, Seremban High School, Physical Sciences President for clubs society Maraton Champion Football player

7 VOLUNTEERING & SKILLS Committee & Audit of ISO Certification - Tuah Guard (M) Sdn Bhd Good knowledge of ISO Experience in Marketing, Collection of Payment, Training, Recruitment, Office Administration. Knowledge of Computer Power Point, Microsoft -Excel & Word. Exposure to ISO 9001 and statistical process control method. Leadership charisma. Dynamic team player. Sense of responsibility. Highly inquisitive. Creative and resourceful. Excellent skills in communication and collaboration. COURSES & CERTIFICATIONS Internal Quality Auditing 2000 ISO PPKKM as instructor 1998 KDN - Kementerian Dalam Negeri Train the Trainer 2000 Tuah Guard (M) Sdn Bhd LANGUAGES English (Full professional proficiency), Malay (Native or bilingual proficiency) REFERENCES Major Ahmad Fuzi Hashim Major Sharidan Shafie