Servant Leader Human Resource Management

Transcription

1 Servant Leader Human Resource Management

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3 Servant Leader Human Resource Management A Moral and Spiritual Perspective Gary E. Roberts

4 servant leader human resource management Copyright Gary E. Roberts, Softcover reprint of the hardcover 1st edition All rights reserved. First published in 2014 by PALGRAVE MACMILLAN in the United States a division of St. Martin s Press LLC, 175 Fifth Avenue, New York, NY Where this book is distributed in the UK, Europe and the rest of the world, this is by Palgrave Macmillan, a division of Macmillan Publishers Limited, registered in England, company number , of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave and Macmillan are registered trademarks in the United States, the United Kingdom, Europe and other countries. ISBN ISBN (ebook) DOI / Library of Congress Cataloging-in-Publication Data Roberts, Gary E., Servant leader human resource management : a moral and spiritual perspective / by Gary E. Roberts. pages cm Includes bibliographical references and index. 1. Personnel management Moral and ethical aspects. 2. Servant leadership Religious aspects. 3. Management Religious aspects. I. Title. HF5549.R dc A catalogue record of the book is available from the British Library. Design by Newgen Knowledge Works (P) Ltd., Chennai, India. First edition: September

5 I thank and give praise to my Lord and savior Jesus Christ who is the source and inspiration for this book and gave me my wonderful wife Connie, my beloved mother and sister Joyce and Sharon, and my precious daughters Alyssa, Sandra, and Christin. I thank my many wonderful students for the privilege of serving as their instructor over the years. This book is dedicated to their moral and spiritual education.

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7 Contents List of Tables ix 1 Principles of Servant Leader Human Resource Management (SLHRM) 1 2 Servant Leader Human Resource Management Organizational Integrity 39 3 The SLHRM Change Management Process and the Barriers to Effective Change 53 4 Employee Empowerment and Discipleship Making Principles 71 5 Employee Fair Treatment Principles 93 6 Employee Work/Life Balance and Margin Principles Employee Performance Management Principles Employee Staffing Principles Employee Training and Development Principles Employee Compensation Management Principles Final Reflections 233 References 237 Index 251

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9 Tables 1.1 Servant leader attribute literature summary Servant leader empirical literature summary Key SLHRM character elements essential for success Source of resistance to organizational change Principles of SLHRM strategic change management servanthood Master list of stress categories Organizational practices to reduce job stress Definition of key performance appraisal terms Sources of performance appraisal error Key elements of effective performance appraisal systems Performance counseling techniques Differentiation between traditional performance appraisal and performance management Sample evaluation of recruitment program for police officer Selected servant leader character attributes and the work-related attitudinal, behavioral, and performance outcomes Key SLHRM worldview compensation elements 217