Mission & Vision: Your Organizational Beacons

Transcription

1 Mission & Vision: Your Organizational Beacons Dr. Rob Sheehan Principal Sheehan Nonprofit #NTI Academic Ph.D., The Ohio State University College of Business School of Public Policy & Management Organization Development, Leadership, Organization Effectiveness Published Researcher 2 Professional CEO, 18 years, Two National Nonprofits AΣΦ Educational Foundation, LeaderShape, Inc., CFRE (Certified Fund Raising Executive), Consultant & Educator *Sheehan Nonprofit Consulting Strategy, Leadership, Teamwork *Robert H. Smith School of Business, University of Maryland Faculty of Management & Organization Academic Director, Executive MBA Program *Center for Philanthropy & Nonprofit Leadership, UMD, Affiliate Professor 3 4 NTI Course Advanced Leadership for Organizational Transformation December 8 10, 2014 Washington, DC 5 6 1

2 Senior Leaders How many here provide senior leadership for your organization? Keep Mission & Vision Alive Through... *Conversations *Metrics *Stories 7 8 Why do Mission & Vision need to be kept alive? People Forget. Your Mission Impact Work life has become an neverending spiral of s, meetings, and phone calls Mission Statements Typical To provide services to the Homeless in Ford County. Instead of: To provide services to the Homeless in Ford County which enhance their economic self-sufficiency. Mission Aim & Impact AIM: Specify exactly what persons, places, or things the organization aims to impact: IMPACT: Specify the difference your organization intends to make in the condition of those your organization is aiming for:

3 Mission Accomplishment Explain how you determine whether your organization is or is not accomplishing the mission. Please list any results, outcomes, and specific evidence you look at to make this determination? Reliable Measures A reliable measure collects evidence which could be confirmed by an objective observer. Reliable Impact Measures A reliable impact measure is a reliable measure which represents an impact difference made on the condition of a person, place, or thing outside the organization Mission Accomplishment Measures Reliable impact measures which relate directly to the accomplishment of an organization mission can be called Mission Accomplishment Measures Without Mission Accomplishment Measures Cannot coordinate action unless end result is understood Cannot judge whether program is working should be expanded, cut, eliminated Cannot learn from mistakes Makes resource allocation decisions hard Funders want to see results!!! Ford County Homeless Services Mission To end homelessness in Ford County Mission Accomplishment Measure Number of homeless people in Ford County, as reported by county officials. Merrill County Literacy Council Mission To assure that all adults age 16 or older in Merrill County are literate. Mission Accomplishment Measure The literacy rate in Merrill County, as reported by county officials

4 Big River Region Housing Services Mission To ensure that all citizens within the Big River Region have access to safe, affordable, and quality housing. Mission Accomplishment Measure Percentage of households within Big River Region which meet the standards we set for affordability, quality, and safety using Success Measures surveys. 19 Mission Gap Describe the current condition of the persons, places, or things for whom/which the organization intends to make a difference. What would their condition be like, ideally? 20 North Texas Food Bank Merrill County Literacy Council Mission Gap With 100,000 adults, age 16 and older, living in Merrill County, the Mission Gap is 20,000 adults Big River Region Housing Services Mission Gap With 250,000 households in Big River Region, the Mission Gap is 80,000 households without safe, affordable, quality housing. YOUR MISSION GAP Do you need a Breakthrough Strategy?

5 Incremental Change is Not Enough The Power of Vision -Mario Morino Leap of Reason Analytical Mindset: Visioning Analyze Internal Capabilities & Predictable Changes Analyze External Environment & Predictable Changes Forecast (Extrapolate) Reasonable Future Establish Vision as Best Case Scenario Aspirational Mindset: Visioning Dream with no constraints Create an Ideal Future Picture based on what is Inspirational and Drives Passion Create New Internal Capabilities Search Environment for Opportunity Dream Some men see things as they are and say why, I dream things that never were and say why not. - George Bernard Shaw Changing the World Because the people who are crazy enough to think they can change the world are the ones who do. -Steve Jobs

6 Divine Madness Let us build such a church that those who come after us will think we were madmen, said the old canon of Seville... Perhaps through every mind passes some such thought, when it entertains the design of a great and seemingly impossible action... This divine madness enters more or less into all our noblest undertakings. -Longfellow Strategic Intent Companies that have risen to global leadership over the past 20 years invariably began with ambitions that were all out of proportion to their resources and capabilities. But they created an obsession with winning at all levels of the organization... We call this obsession strategic intent. -Hamel & Prahalad Idealized Design In this process the designers assume the organization being planned for was completely destroyed last night, but its environment remains exactly as it was. Then they try to design that organization with which they would replace the existing organization right now, if they were free to replace it with any organization they wanted... -Russell L. Ackoff Idealized Design The power of Idealized Design is that when you say that the system was destroyed last night, you not only destroy the system, you destroy all of the constraints with it. That is freedom and that is what leads to transformation. -J. Gerald Suárez Creative Tension the gap between vision and current reality is also a source of energy... the gap is the source of creative energy. We call this gap creative tension. -Peter Senge

7 Vision With your current environment in mind including your mission gap think about how you could make quantum leap progress on your mission gap if your organization existed in an ideal state. Answer the question: $100 Billion Challenge If you could have it any way you wanted it, what would your organization be like? Describe it in detail Why dream a vision that can never come true? Vision Visions give us something to aspire to. Visions can inspire others to help make dreams come true. Visions provide meaning to the day to day How should leaders establish vision? Positional Leadership Leadership by lamination vs. Leadership as a catalyst

8 Transformational Leadership Model Senior Leaders Keep Mission & Vision Alive Through... Leaders Participants *Conversations *Metrics *Stories Thanks for all you do as senior leaders in your organizations! You truly make a Mission Impact for our society!!! For more information: Robert M. Sheehan, Jr., Ph.D. Principal Sheehan Nonprofit RobSheehan@aol.com