DIVERSITY ACTION PLAN AD HOC COMMITTEE

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1 DIVERSITY ACTION PLAN AD HOC COMMITTEE Meeting of September 27, :30 p.m. to 8:00 p.m. Chico Municipal Center, Conference Room 1, 421 Main Street AGENDA 1. Introductions 2. Diversity Action Items The Committee will discuss and identify potential goals and action items to be considered for inclusion in the City s Diversity Action Plan. Attachments Potential goals and action items identified at the September 13 th meeting. 3. Business From the Floor - Members of the public may address the Committee at this time on any matter not already listed on the agenda, with comments being limited to three minutes. The Committee cannot take any action at this meeting on requests made under this section of the agenda. 4. Adjournment The meeting will adjourn at 8:00 p.m. to Monday, October 12, 2010 at 6:30 p.m. in Conference Room 1. Distribution available in the office of the City Manager: Prepared: 9/22/10 Chico City Manager s Office Posted: 9/24/ Main Street, Chico, CA Prior to: 5:00 p.m. (530) Please contact the City Clerk at should you require an agenda in an alternative format or if you need to request a disability-related modification or accommodation in order to participate in a meeting. This request should be received at least three working days prior to the meeting in order to accommodate your request. Members: Ann Schwab Ann Schulte Sandra Knight John Rucker Amro Jayousi Dawn Frank Lee Lyon Michael Lo Pedro Caldera Annie Adamian Evan LaVang

2 Diversity Ideas These ideas were generated in small groups at the September 13, 2010 committee meeting. The ideas highlighted in bold yellow highlighting were self-identified by the small groups as the best, or most important ideas. Have Cultural Ambassadors Chief Diversity Officer Professional Development for City Employees Improve police cultural competence Cultural training for council (Do Outreach) Cultural awareness training for city employees Evaluation/Assessment Tools Promote Cultural Communication Organization Update ADA Transition Plans Organization of Directories Identify barriers to access Education Diversity newsletter/webpage Diversity requirement in RFP Create a Survey News media contacts Improve Recruitment Jobs, boards/commissions, evaluate hiring process Incorporate diversity in work plans Low-income housing/employment opportunities Diversity Celebration Community cultural events Community discussion about diversity

3 Outreach into the community to educate about availability/accessibility of government Invite youth to city hall Outreach to under-represented groups to be on boards/commissions and city employment Assist community members in common: develop relationships with community groups Educate public about how to access the city Translations: Verbal and Written Translate materials Develop a mechanism to identify and resolve conflicts relating to diversity issues Conflict resolutions Have transparency in hate-crime investigation, provide statistics City internal program: monitoring for bias Training to understand bias in multicultural situations Community Services Community service options for citizens Free ESL classes (volunteer) Public/Private employment partnerships Gender neutral bathroom facilities

4 Diversity Notes These ideas were generated by individuals at the September 13, 2010 committee meeting. Not all of these ideas were shared in the small discussion groups or reported to the large group. Educate Surveys Speaker service Guest speaker Essay contest Directory Available speaker Tools for outreach Directory of contact people News Media Monitor letter to editor/ Tell it to the ER List programs (radio/tv) that we can access 1. Recruit to under-represented groups to be employed by the city 2. Provide cultural awareness training to employees 3. Work to highlight cultural groups in our community 4. Make sure city documents are available in multiple languages 5. Make sure translation services are available 6. Work to identify and resolve conflicts 7. Training to understand our own bias 8. Train Chico employees on cultural communication 9. Offer government involvement classes to Latinos, Hmong, etc. 10. Chico multicultural weekend (involve community leaders) 11. Create diversity event calendar 12. Promote awareness of disenfranchised groups (Rubi Payne- Framework for understanding poverty) 13. Review city hiring practices, make improvements 14. Work with Chico Unified S.D. to develop diversity program for schools 15. Work with CSUC to improve outreach and recruitment into diverse communities 16. Sponsor more diverse cultural events 17. Find ways to educate about and honor the contributions that certain groups (like Chinese) have made historically 18. Storytelling 19. Learn about needs of diverse groups in Chico (language/cultural barriers) 20. Awareness/education of public services 21. Develop trust through action 22. Placards 23. Enforcement of ADA-compliant facilities

5 24. Sponsor public forums on variety of diversity issues 25. Evaluate system of service delivery effectiveness 26. Satisfaction surveys 27. Identify staff who speak multiple languages 28. Spotlight staff diversity 29. Forums on diversity 30. Exchange programs 31. Create (buy?) computer programs for translations 32. Childcare 33. Safe haven program 34. Diversity month 35. Spotlight different groups at Council 36. Outreach to stakeholders for boards and commissions 37. Celebrate Martin Luther King holiday 38. Include cultural holidays on website 39. TDD Phones 40. Monthly themes