AGENDA LEADERSHIP COURSE ON COMMUNICATION AND GOOD CORPORATE GOVERNANCE IN BANKS 9 14 OCTOBER, 2016 DILIJAN, ARMENIA. Program sponsored by:

Transcription

1 AGENDA LEADERSHIP COURSE ON COMMUNICATION AND GOOD CORPORATE GOVERNANCE IN BANKS 9 14 OCTOBER, 2016 DILIJAN, ARMENIA Program sponsored by:

2 Leadership Course on Communication and Good Corporate Governance in Banks Course objectives Good corporate governance in banks is essential for successful, safe and sound banking. How would supervisors monitor and deal with problems to encourage good corporate governance and how should they communicate with the public? What are the leadership issues and how should supervisory authorities deal with them? Course participants should achieve from the course a good understanding of why the governance, culture, risk management and internal control functions of a financial institution are important to supervisors; the lessons of the financial crisis for the corporate governance and culture of regulated firms, and the leadership response to this, taking into account best international practices. This course takes participants through exercises based on real life experiences for participants to learn about leadership and supervisory issues as well as tools that will help them to assess the fitness and properness of managers and board members, business plans, doing background checks of major shareholders, and exercising enforcement powers and other legal powers available to supervisors. Course participants should also gain an understanding of the challenges for supervisors in assessing the quality of corporate governance and culture in the firms they supervise, and in implementing higher standards of corporate governance and culture. Related interactive learning will enable participants to share their experiences and to apply the principles and practices to some real life situations. Course participants will also be taught how to identify and influence key stakeholders through the use of the Four Box method, an effective tool to enlist the support of stakeholders in addressing supervisory concerns. Expected Outcomes In achieving these objectives, participants will: Learn to use four box approach to persuade and manage stakeholders in support of their action plans and to address supervisory concerns. Understand the importance and role of leadership, communication techniques and supervisory processes such as background checks, projection tools, and fit and proper qualities of key persons for maintenance of integrity of the financial system Learn to check for symptoms of poor corporate governance maintain stability Learn to use tools for curbing and correcting for poor corporate governance to ensure development of a healthy and efficient financial system 1

3 Methodology Through the use of case studies and exercises, participants will be taught the skills and tools that will help them to assess a bank s corporate governance and culture. The program will be highly interactive and participants will have opportunities to share experiences and compare alternative approaches to tackling these challenges. Moreover, throughout the week and with the guidance of program leaders, participants will put into practice Toronto Centre s action planning and stakeholder management communication concepts, thereby enabling them to develop their own action plans to implement in their home agencies when they return. Target Audience The Course is designed for middle-to-senior level officials from Central Banks and supervisory agencies involved in regulating financial systems and supervising financial institutions. 2

4 Saturday, 8 October Arrival of Program Leaders and course participants Sunday, 9 October Briefing on the program and networking tour as an effective ice-breaker Monday, 10 October 09:00 10:00 Welcome Remarks - From Central Bank of Armenia - From Toronto Centre Group Photograph Participant Roundtable Participants introduce themselves and share their objectives for the program 10:00 11:15 Effective Stakeholder Communication & Persuasion Hooi Eng Phang, Senior Program Director, Toronto Centre A session on how to convince stakeholders to support work proposals: Analyze stakeholders who they are, what they like and dislike about your proposals and what is needed to get their support Introduce the Four box model for effective persuasion and communication 11:15 11:30 Coffee Break 11:30 12:30 Group Activity on use of 4-Box Model as a communication and persuasion tool Hooi Eng Phang 13:30 15:15 Leadership Process - Action Planning Hooi Eng Phang Participants will learn about a framework for tackling challenges faced at work: Assess the challenge confronting you and consider options for a solution Outline a plan, including how to implement the plan, including dealing with stakeholders 15:15 15:30 Coffee Break 3

5 15:30 17:00 Individual Action Plans Participants will start applying the Action Planning Methodology with the assistance of program leaders. The first day will focus on understanding the situation and producing a precise definition of the challenge. Tuesday, 11 October 09:00 09:15 Ideas I will use 09:15 11:15 Framework for supervising governance, Chair, Banking Advisory Board, Toronto Centre, Canada What is corporate governance? Why is corporate governance important for supervisors? Lessons of the financial crisis New standards from the FSB, Basel Committee, and nationally What can supervisors do to improve corporate governance in regulated firms? 11:15 11:30 Coffee Break 11:30 12:30 Framework for supervising governance (cont d) 13:30 15:15 Group activity on fit and proper criteria for assessing bank management, directors and shareholders Jan Willem van der Vossen, Toronto Centre program leader and former Advisor, Monetary and Capital Markets Division, IMF 15:15 15:30 Coffee Break 15:30 16:30 Group activity on fit and proper criteria for assessing bank management, directors and shareholders (cont d) Jan Willem van der Vossen 16:30 17:00 Individual Action Plans Participants will continue working on the action planning methodology with the assistance of program leaders. In this session, they should be working on setting the goal and the outline of the plan. 4

6 Wednesday, 12 October 09:00 09:15 Ideas I will Use 09:15 11:15 Group activity on stakeholder management when a bank fails Jan Willem van der Vossen, assisted by program leaders 11:15 11:30 Coffee Break 11: Group activity: Dealing with the media when problems come to light Jan Willem van der Vossen, assisted by program leaders 13:30 15:15 Case study on Royal Bank of Scotland This case study explores the extent to which the failure of one of the world s largest banks can be attributed to weaknesses in corporate governance 15:15 15:30 Coffee Break 15:30 16:30 Case study on Royal Bank of Scotland (cont d) 16:30 17:00 Individual Action Plans Participants will continue to work on their Action Plan. In this session participant should finish the details of the plan to address the challenge and/or problem identified, analyze stakeholders and define the communication strategy to gain their support. Thursday, 13 October 09:00 09:15 Ideas I will use 09:15 10:45 Case study on Dealing with Undue Influence in Regulatory Decision Making Joan Moonsinghe, Advisor to the Governor of Central Bank of Sri Lanka 10:45 11:00 Coffee Break 11:00 12:30 Case study on Dealing with Undue Influence in Regulatory Decision Making (cont d) Joan Moonsinghe 5

7 13:30 15:00 Case study on HBOS This case study looks into what supervisors could have done using a case of a simple bank that did not undertake complicated activity or investment banking, yet failed during the financial crisis. 15:00 15:15 Coffee Break 15:15 16:30 Case study on HBOS (cont d) 16:30-17:00 Individual Action Plans Participants will finalize their Action Plan material for presentations on Friday 18:00 Farewell dinner Friday, 14 October 09:00 09:15 Ideas I will Use 09:15 10:45 Action Plan Presentations by participants 10:45 11:00 Coffee Break 11:00 12:15 Panel Discussion, Jan Willem van der Vossen and Joan Moonsinghe Participants will discuss what major problems they face in terms of governance issues that they would like to get program leaders advice on 12:15 12:30 Evaluation 12:30 13:00 Closing ceremony and award of Certificate followed by Closing Lunch and departure of participants and program leaders. 6