Quality Services Group (QSG) Training Calendar

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1 Quality Services Group (QSG) Training Calendar 2018

Quality Services Group (QSG) QSG is a leading international provider of training courses, seminars, workshops, programs, conferences, and in-house training.

2 Quality Services Group (QSG) QSG is a leading international provider of training courses, seminars, workshops, programs, conferences, and in-house training. We deliver a wide range of cutting-edge training that includes Strategy, Management, Leadership, Finance, Accounting, Health and Safety, Human Resources, Project Management, Procurement and Contracts Management, Mechanical, Maintenance, & Electrical Engineering 20 CATEGORIES Our training portfolio includes 20 subject categories and that covers a wide range of industry suitable for professionals at all levels. 413 COURSES QSG has an extensive portfolio of more than 413 training courses developed in line with market recruitments VENUES As an International Training provider, QSG delivers training worldwide. 35 Bahaa Ghatwary St.Smouha, Alex. Page 1 of 23 Tel / (203)

3 TABLE OF CONTENTS 35 Bahaa Ghatwary St.Smouha, Alex. Page 2 of 23 Tel / (203)

4 1- HUMAN RESOURCE MANAGEMENT HR HR Metrics & Analytics 28-1 Feb HR Effective Performance Management Systems Feb HR Aligning Learning with Business Strategy Seminar & Workshops Mar HR Certificate in HR Administration 1-5 Apr HR Leading Strategic HR Transformation May HR Measuring & Maximizing Training ROI 3-7 Jun HR Compensation, Benefit Administration & Reward Management 1-5 Jul HR Behavioral Management and Emotional Intelligence Aug HR Coaching, Mentoring & Career Development for Success 2-6 Sep HR Best Practices & HR Skills in Career Development Oct HR HR Skills for HR Administrators 4-8 Nov HR Teamwork & People Development Dec HR The HR Essential Skills Mar HR Developing Leadership Talent 6-10 May HR Improving Productivity & Employee Engagement through Effective Frontline Leadership Jul HR Managing Employee Performance, Behavior & Attitudes Nov 35 Bahaa Ghatwary St.Smouha, Alex. Page 3 of 23 Tel / (203)

5 FA-1-2-2/8 Integrating Budgeting, Forecasting & Business Planning 28-1 Feb 5-9 Aug FA-2-2-2/9 Cost Accounting Diploma Feb Sep FA-3-2-3/11 Financial Boot camp for Non-Financial Professionals Mar 4-8 Nov FA-4-2-4/10 Accounting, Decision Making, & Financial Communication Apr 7-11 Oct FA-5-2-5/12 Mini MBA: Accounting & Finance May 9-13 Dec FA-6-2-6/12 Financial Accounting Diploma Jun Dec FA-7-2-3/10 Finance, Risk Management & Corporate Governance Mar Oct FA-8-2-4/9 Financial Analysis of the Financial Statements 1-5 Apr 2-6 Sep FA-9-2-5/8 Contracting Accounting Diploma 6-10 May Aug FA /11 Tax Accounting Diploma Feb Nov FA /7 Planning Budgets Jun 8-12 Jul FA /11 Developing, Improving & Monitoring the Internal Audit Function 3-7 Jun Nov FA /10 Feasibility study & project evaluation Jul Oct 35 Bahaa Ghatwary St.Smouha, Alex. Page 4 of 23 Tel / (203)

6 SM-1-2-2/9 Business-Case Writing for New Products Feb 2-6 Sep SM-2-2-3/10 Effective Business to Business (B2B) Marketing Mar 7-11 Oct SM-3-2-4/11 Creating a Marketing Plan for Business-to-Business Apr Nov SM-4-2-5/12 SM-5-2-6/8 Managing Marketing Communications for Business-to- Business Strategic Selling and Value Propositions for Business to Business (B2B) Companies May Dec 3-7 Jun Aug SM-6-2-7/12 Sales and Operation Planning (S&OP) 1-5 Jul 9-13 Dec SM-7-2-3/8 Measuring Marketing Effectiveness & ROI Mar 5-9 Aug SM-8-2-5/11 Developing & Implementing Strategic Marketing Plans 6-10 May 4-8 Nov SM-9-2-2/7 International Marketing Feb Jul SM /6 Search Engines Optimization SEO 1-4 Jan Jun SM /9 Social Media Marketing & Ads Feb Sep IT-1-2-1/10 The Complete Course on Data Science and Big Data Analytics Jan Oct IT-2-2-2/8 Cyber Security for Industrial Control Systems 4-8 Feb Aug IT-3-2-3/11 The Complete Course on Cloud Management and Security Mar 4-8 Nov IT-4-2-4/12 IT Leadership Seminar Apr Dec IT-5-2-5/12 Information Security Management May 2-6 Dec IT-6-2-6/12 Business Continuity & Disaster Recovery Architecture 3-7 Jun 2-6 Dec IT-7-2-7/11 Data Management, Manipulation and Analysis using Excel 1-5 Jul 4-8 Nov IT-8-2-8/2 IT Strategy & Architecture Principles and Practices 5-9 Aug 11-5 Feb IT-9-2-9/3 Business Continuity Management & IT Disaster Recovery Sep 4-8 Mar IT /2 A Complete Guide to IT Quality Management Sep Feb IT /2 Data Analytics for Managerial Decision Making 9-13 Dec Feb IT /6 IT Demand Management in the Modern Environment Jan Jun 35 Bahaa Ghatwary St.Smouha, Alex. Page 5 of 23 Tel / (203)

7 AS-1-3-1/7/12 Advanced High Performance Leadership 8-23 Jan 1-16 Jul 9-24 Dec AS-2-3-2/6/11 Advanced Teamwork & Cooperation Skills 4-8 Feb 3-7 Jun 4-8 Nov AS-3-3-3/8/12 Creating a Culture of Innovation Mar Aug Dec AS-4-3-4/9/7 The Leadership Challenge Apr 2-6 Sep Jul AS-5-3-2/6/11 Advanced Strategic Management Feb Jun Nov AS-6-3-1/5/8 The Director as a Strategic Leader Jan May Aug AS-7-3-3/7/10 Advanced Communication & Interpersonal Skills 4-8 Mar 8-12 Jul Oct AS-8-3-5/9/12 Advanced Communication & Problem Solving 6-17 May Sep Dec AS-9-3-2/6/10 Advanced Problem Solving & Decision Making Feb 3-7 Jun Oct AS /8/12 Advanced Procurement Skills Mar 5-9 Aug 2-6 Dec AS /4/11 Advanced TCP/IP Networking Jan 1-5 Apr Nov 35 Bahaa Ghatwary St.Smouha, Alex. Page 6 of 23 Tel / (203)

8 HS IOSH Managing Safely Nov HS Food Safety Management Oct HS Chemical Spills, Safety Precautions & Response Action 1-5 Apr HS Water Treatment Mar HS Maritime Security Management & Control as per ISPS Code Oct HS HSE Standards Definitions Sep HS Driver Coaching Jul HS ROAD safety (Arrive Alive) 4-6 Mar HS Safety Safe Driving 4-6 Feb HS Arrive Alive Jan HS Tires Safety 9-11 Dec HS Risk Assessment & Risk Management 4-6 Nov HS First Aid 7-9 Oct HS Five KEYS To Safer Food Sep HS Ways to love your body 5-7 Aug HS Nutrition facts 1-3 Jul HS Back Safety 3-5 Jun HS Protect your back Mar HS Exercises Feb HS Ergonomics 8-10 Jan HS Heart Attack Jun HS Know your kidney May HS Management Jan HS Manual Handling Assessment Charts Apr HS Materials Handling Jul HS Chemicals Handling 1-3 Oct 35 Bahaa Ghatwary St.Smouha, Alex. Page 7 of 23 Tel / (203)

9 HS Safety in Ramadan Dec HS Safety Safe Driving 1-3 Jan HS Do Not do after Meals Feb HS H2S Training Exercises Apr HS Hydrogen Sulphide May HS Elements of HSEMS Jun HS MSDS Jul HS Fire Extinguisher Color Code Aug HS Contractor HSE Management Procedure 9-11 Sep HS Mandatory Personnel Protective Equipment Oct HS Office Safety Nov HS Advanced HSSE Principles & Practices Dec HS Industrial Hygiene & Occupational Health 2-6 Dec HS Major Emergency Response Management Nov HS Security Management, Planning & Asset Protection Oct HS Safety Leadership in the Oil and Gas Industry Sep HS IT Security Feb HS Safety Management Best Practices Mar HS Safety in the Workplace Apr HS NSC Defensive Driving Skills 28-1 Jan HS Accident Investigation Jan HS NSC First Aid & CPR 8-12 Jul HS Risk Assessment at Workplace Aug HS NSC Truck and Bus Drivers 6-10 May 35 Bahaa Ghatwary St.Smouha, Alex. Page 8 of 23 Tel / (203)

10 ML Leadership for Administrative Professionals 2-6 Sep ML New Leaders Development Program 5-9 Aug ML Leadership Excellence in Handling Pressure & Stress Dec ML Leadership, Creativity & Peak Performance 9-13 Dec ML Communication, Coordination & Leadership May ML Effective People Skills 7-11 Oct ML Performance Measurements, Continuous Improvement & Benchmarking Sep ML Managing Multiple Tasks, Priorities & Deadlines Aug ML The Leadership Journey 1-5 Jul ML High Impact Business Communication 28-1 Jan ML Goal Setting, Planning & Decision Making Jan ML Managing & Measuring Training 25-1 Feb ML Strategy, Risks, Negotiation & Leadership Feb ML The Complete Course on Management & Leadership Feb ML Designing & Implementing Competency Frameworks and Assessment Tools Mar ML The Complete Course on Leadership Mar ML Key Performance Indicators & Optimization Mar ML Leading with Confidence 4-8 Mar ML Building Task Leadership Skills Apr ML The Essentials of Leadership & Management 1-5 Apr ML ML ML Strategic Planning, Development & Implementation: Strategic Planning Professional Smart Leadership: Achieving Strategy through Leadership & Innovation Improving Productivity through Quality Enhancement & Cost Reduction Jun Jun 1-5 Jul ML Professional Skills for High Performance Aug ML Competency-Based Management Aug ML Effective Negotiation, Persuasion & Critical Thinking: The Professional Negotiator 5-8 Aug ML Successful Planning, Organizing & Delegating Sep 35 Bahaa Ghatwary St.Smouha, Alex. Page 9 of 23 Tel / (203)

11 ML Best Practices in Multisite Operations 2-6 Sep ML Leadership Best Practices 1-4 Oct ML Persuasion and Presentation Skills Oct ML Public Relations & Corporate Communications Nov ML Preparing Winning Business Plans 9-13 Dec ML Competency Assessment & Profiling Dec ML Effective Management & Leadership Styles Dec ML Technical Report Writing 2-6 Dec ML Time & Stress Management Dec ML Team Building & Motivation 4-8 Nov ML Call Center Management Nov ML The Effective Supervisor Nov ML Strategic Leadership Oct ML Effective Organizational Leadership Oct ML The Complete Course in Risk Management Sep ML Understanding Business Processes 9-13 Sep ML Effective Self-Management: Enhancing Your Communication, Coordination and Leadership Skills Jul ML Practical Business Planning 8-12 Jul ML Marine Pollution Management Fundamentals Jun ML Decisions, Dynamics & Leadership Styles 3-7 Jun ML Women as Leaders May ML Improving Productivity & Employee Engagement through Effective Frontline Leadership 6-10 May ML Writing Effective Policies & Procedures May ML Strategy Excellence: from Strategic Vision to Tactical Execution May ML The Complete Course on Management 6-10 May ML The Three-Dimensions of Leadership Apr ML Mastering Personal & Interpersonal Skills Apr ML Leadership, Influence & Trust 1-4 Oct 35 Bahaa Ghatwary St.Smouha, Alex. Page 10 of 23 Tel / (203)

12 ML Managing & Leading in a Multi-Cultural Workplace Jun ML The 5-day Mini-MBA Excelling in your Leadership & Business Skills 4-8 Feb ML Leadership, Innovation & Enterprise Skills Jan ML Leading Under Pressure 8-11 Jan ML Strategic Key Account Management 1-4 Jan ML Leadership & Strategic Impact Dec ML Certificate in World Class Business Sustainability 7-11 Oct ML Strategic Crisis Management Jul ML Leadership & Decision-Making in Crisis & Emergency Situations May ML The 360 Leader - Emotional Intelligence in Leadership Pinnacle Mar ML Time & Self-Management 1-4 Jan ML Continuous Innovation & Process Improvement 2-6 Dec ML Leading with Ethics and Compliance Nov ML Reputation Management & Strategic Communications Oct ML Product Management for B2B Companies Sep ML Effective Office Management Aug ML Event Management Essentials Jul ML Management Skills & Techniques May ML HR Management Apr ML Negotiation Skills Mar ML Interpersonal Skills Feb ML Problem Solving Dec ML Emotional Intelligence Nov ML Decision Making Oct ML Effective Marketing Sep ML Dealing With Others Aug ML Dealing With Others 8-12 Jul 35 Bahaa Ghatwary St.Smouha, Alex. Page 11 of 23 Tel / (203)

13 ML Advanced Selling Skills Jun ML Talent Management May ML How To Give Exceptional Customer Service Apr ML Problem Solving and Decision Making Mar ML Personal Grooming and Business Etiquette 4-8 Feb ML Advanced Communication for Leaders Jan ML Effective Communication Skills 2-6 Dec ML Reading People Interpreting B L Signs 4-8 Nov ML Persuasion and Presentation Skills Oct ML Preparing Winning Business Plans 2-6 Sep ML Competency Assessment & Profiling 5-9 Aug ML Effective Management & Leadership Styles 1-5 Jul ML Technical Report Writing 3-7 Jun ML Time & Stress Management 6-10 May ML Team Building & Motivation 1-5 Apr ML Call Center Management 4-8 Mar ML Public Relations & Corporate Communications Feb ML Managing Customers for Competitive Advantage Jan 35 Bahaa Ghatwary St.Smouha, Alex. Page 12 of 23 Tel / (203)

14 8-ADMINISTRATIVE SUPPORT AS Developing Personal Effectiveness with Positive Skills 28-1 Jan AS Simplification of Work Processes & Procedures May AS Achieving Administrative Excellence 1-5 Jul AS Effective Time, Task & Work Planning 2-6 Sep AS Workplace Innovation & Productivity Skills Oct AS Effective Self-Management 1-5 Apr AS Writing Policies & Procedures as an Effective Supervisor Jun CM Negotiating, Drafting & Understanding Contracts 4-8 Feb CM Contract Excellence for Non-Legal Professionals Mar CM The Complete Course on Contracts Management: Contracts Management Specialist 1-5 Apr CM Contracts: Reading, Writing & Negotiating May CM Contract Management Principles & Practices 3-7 Jun CM Service Level Agreements Jul CM Public-Private Partnerships (PPP) Contract Management Aug CM Negotiating & Dispute Resolutions 7-11 Oct 35 Bahaa Ghatwary St.Smouha, Alex. Page 13 of 23 Tel / (203)

15 PM-1-2-1/8 Program Management Professionals (PgMP) 28-1 Jun Aug PM-2-2-2/9 Project Management Essentials Feb Sep PM-3-2-4/10 Value Engineering Skills 1-5 Apr Oct PM-4-2-6/12 Public-Private Partnerships (PPP) Project Preparation Jun Dec PM-5-2-1/7 The Complete Course on Contracts & Project Management Jan Jul PM-6-2-5/12 PMP Exam Preparation Training in Dubai May 2-6 Dec PM-7-2-2/9 Enterprise Project Management & Business Performance Feb 2-6 Sep PM-8-2-4/11 Managing Contractual Liabilities Apr Nov PM-9-2-4/11 Construction Site Management & Supervision Apr Nov PM /12 Mastering Portfolios, Programmers & Projects Mar Dec PM /10 IT Project Management 3-7 Jun 7-11 Oct PM /11 Boot camp for Project Management Professionals 4-8 Mar 4-8 Nov PM /8 The Complete Course on Project Management: Project Management Specialist 6-10 May Aug PM /10 Project Scheduling & Cost Planning Skills Mar Oct PM /8 Project Management For Non-Managerial 4-8 Feb 5-9 Aug PM /7 Project Scheduling & Cost Planning Skills Mar 8-12 Jul PM /12 Feasibility Studies: Preparation, Analysis & Evaluation 3-17 May 9-13 Dec PM /7 Project Scheduling, Cost Planning & Value Engineering Skills Feb Jul PM /10 Enterprise Project Management & Business Performance May Oct 35 Bahaa Ghatwary St.Smouha, Alex. Page 14 of 23 Tel / (203)

16 OG-1-2-1/6 A - Z of the Petroleum Industry Jan Jun OG-2-2-2/11 Crisis Management & Emergency Response for the Oil and Gas Industry 4-8 Feb Nov OG-3-2-3/8 Process Equipment & Piping Systems Mar Aug OG-4-2-4/7 Applied Water Technology in Oil and Gas Production 1-5 Apr Jul OG-5-2-5/11 Amine Gas Sweetening & Sculpture Recovery May Nov OG-6-2-6/9 Air compressor & Dryers Jun 9-11 Sep OG-7-2-5/10 controller control theory 6-10 May Oct OG-8-2-7/12 control valve 1-5 Jul Dec OG-9-2-2/9 DCS short course Feb 2-6 Sep OG /12 Fire smoke and gas detection system 4-8 Mar 2-6 Dec OG /10 Fiscal metering system Jan Oct OG /10 Flow measurement & Control Jun 1-4 Oct OG /8 Gas compressors control Apr Aug OG /12 Gas turbines control system May 2-6 Dec OG /9 Level measurement and control Feb Sep OG /8 Level measurement and control 1-4 Jan 5-8 Aug OG /11 PLC short course Mar 4-7 Nov OG /7 Pressure measurement and control Jan 8-11 Jul OG /10 Power generators control system Feb Oct OG /9 Process Analyzers Mar Sep OG /11 Pump controls Apr Nov OG /12 Shutdown Test course (ESD/PSD/USD) May 9-11 Dec OG /10 Temperature measurement and control 4-8 Mar Oct OG /4 Vibration course Manual 8-10 Jan Apr OG /7 Metallurgy for Non-Metallurgists Feb 8-15 Jul OG /11 Metallurgy and Material Selection May 4-8 Nov OG /9 Basics of Corrosion 3-7 Jun Sep 35 Bahaa Ghatwary St.Smouha, Alex. Page 15 of 23 Tel / (203)

17 OG /12 Heat transfer Equipment Mar 9-13 Dec OG /10 Oil processing Operations Aug 7-11 Oct OG /12 Produced water treatment 1-5 Jul Dec OG /8 Storage Tanks Operations and Maintenance 1-4 Jan Aug OG /11 PLC / S7 PRO_ Jun Nov OG /7 PLC / S7 PRO_ Apr 8-12 Jul OG /8 PLC / S7 PRO_3 4-8 Feb 5-9 Aug OG /11 S7 SERV _ Mar Nov OG /10 S7 SERV _2 1-5 Apr Oct OG /5 S7 SERV _ Mar 6-10 May OG /9 Control Fundamentals May 2-6 Sep OG /12 The Effective Shift Team Leader in the Oil, Gas and Petrochemicals Industries May Dec OG /7 Corrosion Control in Gas, Oil & Water Jan Jul OG /9 Scenario Planning in the Oil and Gas Industry Feb 2-6 Sep OG /10 Knowledge Management for the Oil & Gas Industry 4-8 Mar 7-11 Oct OG /9 Risk Assessment & Risk Management for Oil & Gas Projects Jul Sep OG /6 Process Utility Systems Apr Jun OG /8 Essential Skills for Oil and Gas Professionals Apr Aug 35 Bahaa Ghatwary St.Smouha, Alex. Page 16 of 23 Tel / (203)

18 IC-1-2-1/12 SCADA / WINCC Jan Dec IC-2-2-2/11 SCADA / WINCC FLEX Feb Nov IC-3-2-3/10 DCS / PCS Mar Oct IC-4-2-1/10 DRIVE / MM4 1-3 Jan 1-3 Oct IC-5-2-2/7 DRIVE / SINAMICS S120/S Feb Jul IC-6-2-4/8 INDUSTRIAL COMMUNICATION / PROFIBUS 1-5 Apr Aug IC-7-2-5/12 INDUSTRIAL COMMUNICATION / INDUSTRIAL ETHERNET May 9-13 Dec IC-8-2-4/7 INDUSTRIAL COMMUNICATION / AS-i Apr July IC-9-2-3/8 INSTRUMENTATION / STATIC MEASUREMENTS Mar Aug IC /9 INSTRUMENTATION / DYNAMIC MEASUREMENTS May 2-6 Sep IC /11 SOLAR ENERGY / ENGINEERING Jun 4-8 Nov IC /9 SOLAR ENERGY / SERVICE Jun 9-11 Sep 35 Bahaa Ghatwary St.Smouha, Alex. Page 17 of 23 Tel / (203)

19 ME-1-2-1/7 Process Plant Troubleshooting & Engineering Problem Solving Jan Jul ME-2-2-2/10 Process Control Valves and Actuators Feb Oct ME-3-2-3/8 Mechanical Equipment: Compressors, Pumps, Seals, Motors, and Variable - Speed Drives Mar Aug ME-4-2-4/7 Process Plant Optimization & Energy Conservation 1-5 Apr 1-5 Jul ME-5-2-5/9 ME-6-2-6/12 ME-7-2-2/8 Rotating Equipment: Start-up, Operation, Maintenance, & Troubleshooting Heat Exchangers: Types & Application, Design, Operation & Maintenance Applied Coring and Well Logging for Enhanced Reservoir Characterization May 2-6 Sep Jun Dec 4-8 Feb Aug ME-8-2-5/11 Process Engineering Essentials 6-10 May Nov ME-9-2-3/6 Pipeline Operations and Maintenance Mar 3-7 Jun ME /10 Process & Mechanical Engineering Essentials Apr 7-11 Oct ME /11 Mechanical Engineering Essentials Apr Nov ME /12 Process Utility Systems May 2-6 Dec ME /9 TEMA & HTRI Heat Exchanger Design & Cost Saving Management Feb Sep ME /11 Alignment Mar 4-8 Nov ME /7 Centrifugal Gas Compressor Jan 8-12 Jul ME /12 Centrifugal pump 5-9 Aug Dec ME /9 Diesel Engine (A) 1-5 Apr Sep ME /10 Diesel Engine (B) Mar Oct ME /8 Gearboxes 4-8 Mar Aug ME /12 Lubrication & Bearings May 9-13 Dec ME /12 Mechanical Seal Jan 9-13 Dec ME /11 Reciprocating Air Compressor 25-1 Feb Nov ME /9 Reciprocating Gas Compressor Mar 30-4 Sep ME /7 Reciprocating Pumps Feb Jul ME /5 Rotary Pump 28-1 Jan May ME /10 Submersible Pump 29-2 Jul Oct 35 Bahaa Ghatwary St.Smouha, Alex. Page 18 of 23 Tel / (203)

20 EE-1-2-1/12 EE-2-2-2/11 EE-3-2-3/10 Reliability and Operational Performance of Electric Power Systems Safe Operations & Maintenance of Circuit Breakers & Switchgears Electrical Faults: Causes, Analysis, Detection & Remedies Jan Dec 25-1 Feb Nov Mar 7-11 Oct EE-4-2-4/9 Impact of Renewable Energy Sources Apr Sep EE-5-2-5/8 LV Motors 6-10 May Aug EE-6-2-6/12 AC Electrical Motors & Drives Jun 2-6 Dec EE-7-2-7/11 Medium Voltage & High Voltage Switchgear Operations & Maintenance 8-12 Jul 4-8 Nov EE-8-2-1/12 AC Generator 1-4 Jan Oct EE-9-2-2/10 Batteries & associated Equipment 4-7 Feb 1-4 Oct EE /7 Cables & Joints Apr Jul EE /11 Diesel Generator Jan Nov EE /8 Earthling Apr Aug EE /10 Electrical Protection system Jun 1-4 Oct EE /8 Electrical Contactors 2-3 May 1-2 Aug EE /7 High Voltage Switchgear Apr Jul EE /12 Introduction to gas turbine May Dec EE /8 Low Voltage switchgear Mar Aug EE /11 Motor starters Feb Nov EE /10 Reading Electrical Drawings 4-7 Mar OCT EE /9 Solar Energy Electrical system 1-2 Apr Sep EE /9 Squirrel cage Induction Motor May 2-6 Sep EE /7 Test Measuring Devices Feb 1-3 Jul EE /6 Transformer 8-9 Jan 3-4 Jun 35 Bahaa Ghatwary St.Smouha, Alex. Page 19 of 23 Tel / (203)

21 PU-1-2-1/7 Induction Motor and Transformer Application Jan Jul PU-2-2-2/8 Power Plant Operations & Control Feb Aug PU-3-2-3/9 Power System Analysis Mar 2-6 Sep PU-4-2-4/10 Effective Financial Modeling in the Power Industry 1-5 Apr Oct PU-5-2-5/11 Power & Electricity Master class May Nov PU-6-2-6/12 Smart Grid: Commercial, Technical & Market Drivers Jun Dec PU-7-2-3/7 Risk Management in Power and Utilities 4-8 Mar 8-12 Jul PU-8-2-2/12 Electric Power Transmission and Distribution Engineering 4-8 Feb 2-6 Dec PU-9-2-1/8 Electrical Power Systems for Non-Engineers Jan 5-9 Aug PU /6 Smart Grid for Non-Engineers Apr 3-7 Jun PU /10 Power Distribution Equipment 6-10 May 7-11 Oct PU /9 Power Quality and Reliability Apr Sep PU /10 Water Industry Fundamentals May Oct PU /12 Power System Protection Mar Dec PU /9 Renewable Energy Integration Feb Sep PR-1-3-2/9/12 Leadership Under Attack 4-8 Feb Sep 2-6 Dec PR-2-3-3/7/11 Managing Customers for Competitive Advantage Mar 1-5 Jul 4-8 Nov 35 Bahaa Ghatwary St.Smouha, Alex. Page 20 of 23 Tel / (203)

22 2W-1-2-1/11 Achieving Leadership Success through People & Innovation 1-15 Jan 4-15 Nov 2W-2-2-2/12 2W-3-2-3/10 Strategic Planning, Management Control & Effective Budgeting The Complete Course on Contracts & Purchasing Management 4-15 Feb 2-13 Dec 4-15 Mar 7-18 Oct 2W-4-2-4/11 Leading with Excellence 8-23 Apr 4-15 Nov 2W-5-2-2/10 Certificate in Leadership & Management Excellence Feb 7-18 Oct 2W-6-2-4/12 Measuring Performance, Improving Productivity & Employee Engagement Apr Dec 2W-7-2-9/10 PPP Project Preparation & Contract Management Sep 6-17 Oct 2W-8-2-3/8 Integrating Strategic, Operational & Tactical Leadership for Outstanding Performance 4-15 Mar 5-16 Aug 2W-9-2-7/10 The Art of Working Together in a Multi-Cultural Environment 8-19 Jul 7-18 Oct 2W /11 Leading Under Pressure 5-16 Aug 5-15 Nov 2W /9 Data Management, Planning, Forecasting & Budgeting using Excel 1-15 Jan Sep 2W /7 Leading Under Pressure Mar 1-12 Jul 2W /10 Leading & Managing through Strategic Planning & Innovation Sep Oct 18-ESSENTIAL SKILLS ES-1-3-1/10/11 The Essentials of Contracting Jan 6-10 Oct Nov ES-2-3-2/5/9 The Essentials of Contracting & Contract Negotiation 4-15 Feb May 2-16 Sep ES-3-3-3/7/12 The Essentials of Budgeting & Cost Control Mar 1-5 Jul 2-6 Dec ES-4-3-1/4/10 The Essentials of Leadership Jan 1-5 Apr 7-11 Oct ES-5-3-3/6/12 The Management Essentials 4-8 Mar 3-7 Jun 9-13 Dec ES-6-3-2/4/8 Event Management Essentials Feb Apr 5-9 Aug 35 Bahaa Ghatwary St.Smouha, Alex. Page 21 of 23 Tel / (203)

23 PM-1-2-1/6 The Complete Course on e-procurement Jan 3-7 Jun PM-2-2-2/9 PM-3-2-3/8 PM-4-2-4/12 PM-5-2-3/10 The Complete Course on e-procurement & Purchasing Management The Complete Course on Procurement Strategy Management The Complete Course on Purchasing Management: Purchasing Management Specialist Warehouse Management: Strategy, Implementation & Control 4-15 Feb Sep Mar 5-16 Aug Apr 2-13 Dec May Oct PM-6-2-7/11 Tendering, Procurement, & Negotiation Skills 1-5 Jul Nov PM-7-2-1/6 Procurement Management of Equipment and Works for World Bank Aided Projects Jan 3-7 Jun PM-8-2-2/8 Distribution and Retail Management 4-8 Feb 5-9 Aug PM-9-2-3/7 Purchasing Techniques, Negotiating & Cost Reduction 4-8 Mar 8-12 Jul PM /10 The Complete Course on Purchasing & Inventory Management 1-5 Apr 7-11 Oct PM /9 The Complete Course on Inventory Management 6-10 May 2-6 Sep PM /11 Warehouse Safety Policies & Procedures May 4-8 Nov PM /12 The Complete Course on Distribution, Warehouse and Retail Management Apr 9-20 Dec PM /11 Strategic Purchasing & Supply Management Mar Nov PM /10 Supply Chain Best Practices May Oct 35 Bahaa Ghatwary St.Smouha, Alex. Page 22 of 23 Tel / (203)

24 MM-1-2-1/12 The Complete Course on Facilities Management: Facilities Management Specialist Jan Dec MM-2-2-2/11 Maintenance Management Best Practices Feb Nov MM-3-2-3/10 Decision Analysis for Operation & Maintenance Professionals 4-8 Mar Oct MM-4-2-4/9 Operational Excellence in the Process Industry 1-5 Apr 2-6 Sep MM-5-2-5/8 Asset Integrity Management for the Petroleum Industry May Aug MM-6-2-6/12 Risk Reliability Management 3-7 Jun 2-6 Dec MM-7-2-3/10 MM-8-2-4/10 ISO & Laboratory Information Management Systems (LIMS) for analytical laboratories Maintenance Management & Technology A to Z of Best Practices Mar 7-11 Oct 1-5 Apr Oct MM-9-2-2/8 Maintenance Technology Best Practices 4-8 Feb 5-9 Aug 35 Bahaa Ghatwary St.Smouha, Alex. Page 23 of 23 Tel / (203)