2018 SALARY GUIDE. Multilingual.

Transcription

1 2018 SALARY GUIDE Multilingual

2 MULTILINGUAL In Demand for 2018 Hot Jobs Customer Experience Customer Success ecommerce Sales & Support Software Top Skills Fluency in Dutch Fluency in German Fluency in Nordic languages Digital marketing or ecommerce knowledge Top Tip For 2018 Go Digital! Everything that has not already gone online is going online. The hottest employers are in technology or ecommerce and they are all fighting for candidates who have digital experience. If anything this trend is set to continue so if you don t have these skills, 2018 is definitely the time to get them looks set to be the year of the customer. In previous years it was all about sales; new business, client acquisition, opportunity development etc will change this. The focus is now on retaining those customers that took so much energy to get on in the first place. Salaries in 2018 As salaries have continued to rise companies have begun to look at more creative ways to both attract and retain staff. Our research has shown that lack of progression and management issues are the highest factors in staff churn. Companies are starting to realise that throwing money at these problems only temporarily solves the problem for employees will see more initiatives involving employee engagement, clearly defined promotional paths and other initiatives that will seek to tackle these issues at source. In turn, salary increases will slow down.

3 Thoughts on the Market 2016 The competition for multilingual talent is higher than ever. As per previous years German, Dutch and the Nordic languages are the highest in demand. However, in 2017 we have seen companies avoiding competing for candidates based in Ireland by sourcing from mainland Europe and increasingly by setting up local offices to hire for senior local talent in-country. The pace of change in technology has led to a demand for more experienced candidates, where before entrylevel roles required candidates merely to be fluent in a language(s). Now companies are requiring candidates to have experience, either practically or academically, in the industry or technology they are dealing with. Get in touch with our team by ing multilingual@sigmar.ie or call us on All salaries taken as annual in euros, based on working in Ireland. Bonus/car allowance not included. Figures are based on current market rates. Salaries are subject to variances based on the individual, the company size and other external factors. Parameters indicate the highest and lowest salary level for each position. DUBLIN REST OF IRELAND Customer Service (Junior) 21-26k 20-25k German, Dutch or Nordic 28k - Spanish, Italian or French 25k - Customer Service (Senior) 26-31k 25-30k German, Dutch or Nordic 28-32k - Spanish, Italian or French 26-29k - Technical Support Level k 20-24k German, Dutch or Nordic 26-30k - Spanish, Italian or French 25-27k - Technical Support Level K 25-30k German, Dutch or Nordic 28-33k - Spanish, Italian or French 26-29k - Business Development/Lead Generation 24-32k 23-29k German, Dutch or Nordic 28-32k - Spanish, Italian or French 24-28k - Telesales/Outbound Sales 27-35k 25-33k German, Dutch or Nordic 27-35k - Spanish, Italian or French 24-28k -

4 DUBLIN REST OF IRELAND Inside Sales/Account Executive/Account Manager 35-65k 33-60k German, Dutch or Nordic 38-65k - Spanish, Italian or French 35-55k - Sales Support 26-35k 25-32k German, Dutch or Nordic 28-35k - Spanish, Italian or French 26-32k - Order Management/Order Support 24-34k 22-32k German, Dutch or Nordic 28-34k - Spanish, Italian or French 28-32k - Team Leader (Customer Service) 30-40k 28-38k German, Dutch or Nordic 32-40k - Spanish, Italian or French 28-38k - Team Leader (Sales) 35-48k 30-38k German, Dutch or Nordic 40-48k - Spanish, Italian or French 35-45k - Sales Manager 50-85k 45-70k German, Dutch or Nordic 60-85k - Spanish, Italian or French 50-70k - Never miss a multilingual job Follow

5 Sigmar Recruitment, established in 2002, is a leading Irish recruitment services company with 14 specialist divisions across the entire recruitment process and managed service spectrum. Winner of 45 awards for recruitment excellence and workplace culture, we employ over 120 industry specialists in Dublin, Cork, Galway and Tralee. Our experience extends across: Accountancy & Finance, Banking & Financial Services, Construction & Property Services, Engineering & Manufacturing, HR, Insurance, IT, Legal & Compliance, Life Sciences, Marketing, Multilingual, Office Support, Sales and Supply Chain. Find out more about us at Dublin 13 Hume Street, Dublin D02 F861 Tel: +353 (0) dublin@sigmar.ie Galway Dockgate, Dock Road, Galway H91 PC04 Tel: +353 (0) galway@sigmar.ie Cork 33 South Bank, Crosses Green, Cork T12 F611 Tel: +353 (0) cork@sigmar.ie Tralee Unit 4, Liber House, Monavalley Business Park, Tralee V92 NN80 tralee@sigmar.ie