SKP Engineering College

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1 SKP Engineering College Tiruvannamalai Department Of Electrical and Electronics Engineering Question Bank on MG 6851 PRINCIPAL OF MANAGEMENT 2018 MG6851 -PRINICIPLES OF MANAGEMENT Department of EEE 1 MG6851 -PRINICIPLES OF MANAGEMENT

2 UNIT I - INTRODUCTION TO MANAGEMENT AND ORGANIZATIONS Unit-1 Part-A 1. Define administration (Nov/Dec 2007, May/June 2013) According to E.F.L Brech Administration is that part of management which is concerned with the installation and carrying out of the procedures by which the programme is laid down and communicated and the progress of activities is resulted and checked against the plans. This breech concerns administration as a part of management. 2. Explain unity of direction (Nov/Dec 2007) Unity of direction signifies each group of activities having the same objective with one head and one plan. All the groups should coordinate and work together to achieve the common goal. 3. Define management. (April/May 2011, Nov/Dec 2012 ) Management is the process of giving direction and controlling the various activities of the people to achieve the objectives of an organization. 4. Mention the role of managers (April/May 2011) Interpersonal roles (figured role, leader and liaison). Informational roles (monitor, disseminator, spokes person). Decisional roles (Entrepreneur, disturbance handler, resource allocator, negotiator). 5. Specify the functions of management. (Nov/Dec 2012, 2011) Planning. Organizing. Staffing. Coordinating. Controlling. 6. What is scientific management? (Nov/Dec 2011) Fredrick Winslow Taylor is called Father of scientific management. Taylor attempted more scientific approach to management based upon four principles, Observation and measurement should be used in organization. The employee should be scientifically selected and trained. An employee has opportunity of earning a high rate of pay. A mental revolution in form of constant cooperation between employer and employees should be given the benefits of scientific management. Department of EEE 2 MG6851 -PRINICIPLES OF MANAGEMENT

3 7. Name the different levels of Management. (May/June 2012) Top level management. Middle level management. Low level management 8. Who is known as father of modern operations management theory?(may/june2012) Frederick Winslow Taylor has been regarded as father of modern operations management theory. His ideas have become a fundamental part of modern management concepts. 9. What is globalization? (May/June 2013) Globalization is the process of transformation of local or regional phenomenon into global ones. It is also used to refer to economic globalization; it means integration of national economies into international economy through trade, foreign direct ivestment, capital flow, migration and spread of technology. 10. Write a sentence that brings out the relation between management, administrative and organisation. (Nov/Dec 2013) Management: It is the act of getting people together to accomplish desired goals and objectives. It includes planning, organizing, staffing, leading, and controlling. Administration: It is concerned with laying down the objectives of the enterprise, Formulating its policies, Determining the broad organization structure, and Overall control of the undertaking. Organization: The establishment of an internal structure of roles through determination and enumeration of the activities require achieving the goals of the enterprise. 11. Name the three important attitudes of a global manager. (Nov/Dec 2013) Department of EEE 3 MG6851 -PRINICIPLES OF MANAGEMENT

4 Ethnocentric attitudes: Manager with an ethnocentric attitude believes that people in foreign countries do not have the needed skills, expertise, knowledge or experience to make best business decisions in home country. Polycentric attitudes: The manager in host country, know the best work approaches and practices for running their business. Manager with the polycentric attitude view every foreign operation as different and hard to understand. Geocentric attitudes: This is a world oriented view that focuses on using the best approaches and people around the globe. 12. Distinguish between administrative and management. (May/June 2014) s.no Administration Management 1. It is high level function. It is low level function. 2. It refers to owner. It refers to employees 3. It is concerned with decision Making. It is concerned with the execution of decision. 4. It acts through Management It acts through organization 5. It lays down broad policies and principle for guidance. It executes these policies into practices. 13.What are the roles a Manager has to perform? (May/June 2014) Interpersonal roles (figurehead role, leader, liaison) Informational roles ( monitor, Disseminator, spokes person) Decisional roles.(entrepreneur, Resource allocator, negotiator) 14. Define Productivity. (May/June 2014) Productivity is defined as the total output per one unit of a total input It is important to business because it controls the real income needed to meet obligations to customer, suppliers,workers, shareholders. Department of EEE 4 MG6851 -PRINICIPLES OF MANAGEMENT

5 15. What is meant by social audit? It is the official evaluation of an organizations involvement in social responsibility project or endeavors. It includes records of charitable contributions, volunteer events, efficient utilization of energy. 16. What are the effective characteristics of Managers? Management is a continuous process. Manager use the resources both by physical as well as human to achieve the goals. This aim is to achieve the organization goals by ensuring the effective use of resources. 17. Define organization. It is the establishment of an internal structure of roles through determination and enumeration of the activities require achieving the goals of the enterprise. 18. Define effectiveness. * It is the concept that how effective organization is achieving the outcomes the organization intends to produce. * It can also define as doing the right thing. 19. Define efficiency. * It is the level of performance that describes a process that uses the lowest amount of input to create the greatest amount of output. * It is the measurable concepts determining the ratio of output to total input. * It also determine by doing the thing right. 20. Give the main importance of Management. * The main importance of the management is to giving direction and controlling the activities of the people to achieve the objectives of an organization. * It is also used to achieve our desired goal. PART-B Department of EEE 5 MG6851 -PRINICIPLES OF MANAGEMENT

6 1. Discuss the various functions of management (Nov/Dec 2007, May/June 2012,Nov/Dec 2013) 2. Mention the scientific principles of management and also specify the features of scientific management. (Nov/Dec 2017) 3. Describe about the evolution of management thought. (April/May 2011,Nov/Dec 2013,May/June 2014) 4. Explain about the major tendencies favouring the development of a unified global theory of management. (April/May 2011,N/D2016) 5. Discuss the scope and nature of management. (Nov/Dec 2012) 6. What are the environmental factors that affect business? and Explain (Nov/Dec 2012) 7. Enumerate the trends and challenges of Management in the globalised era. (Nov/Dec 2012,May/June 2013,May/June 2014) 8. Explain detail Henry Fayol s contribution towards classical approach towards management. (Nov/Dec 2011) 9. Describe the relative importance of each type of the skills to lower, middle and upper level managers (Nov/Dec 2011M/J2015) 10. State and explain the important contribution of Taylor and Fayol in the field of management thoughts. (May/June 2012) 11. State and explain the important contributions of Taylor and Discuss the role of manager. (May/June 2012) 12. Discuss Henry Fayol s Principles of Management. (May/June 2013) 13.Give a detailed account of the various strategies of international business. (Nov/Dec 2013) 14.Explain briefly about the different factors affecting the organizational environment. (Nov/Dec 2012) 15.Explain the overall development of Management thought (May/June 2013) 19.Write the characteristics and limitations of classical approach. (Nov/Dec 2013M/J2016) 20.What are the different responsibilities of managers in effective management? Explain. (May/June 2012) 21.Discuss in detail about the recent trends in management concepts (May/June 2013, May/June 2014, Nov/Dec 2012) UNIT-2 PLANNING Department of EEE 6 MG6851 -PRINICIPLES OF MANAGEMENT

7 PART-A 1. What is Mission?(NOV/Dec 2007) A statement which define the role that an organization plays in the society. 2. Brief on Operational planning. (Nov/Dec 2007) It is the one that a manager uses to accomplish his or her job responsibilities. Supervisors, team leader and facilitators develop this plan support to tactical plans. It is the single-use plan or ongoing plan. 3. Define MBO. (April/May 2011,May/June 2012) MBO is the process whereby the superior and the mangers of an organization jointly identify its common goals, define each individual s major area of responsibility in terms of results expected of him, and use these measures as guides for operating the unit and assessing the contribution of each of its member. 4. Mention any two features of decision making. (April/May 2011) It is a selection process so the best alternative is selected among the available alternatives. It is goal-oriented process so decisions are made to achieve goal. It is the end process. It is preceeded by a detailed discussion and selection of alternative. It is also the human and rational process, dynamic process 5. List the different types of plans. (Nov/Dec 2012,May/June 2012) plan Strategic plan Tactical plan Operational Contigency mission \ objectives strategies Single use plan programmes budgets Standing plans policies procedures rules 6. Define Strategy. (Nov/Dec 2012) Strategy of an organization is the programme of action and deployment of resources to attain its objectives. 7. What is the main purpose (or) objectives (or) needs of planning? (Nov/Dec 2011) Department of EEE 7 MG6851 -PRINICIPLES OF MANAGEMENT

8 It is the primary function of an organization. It helps to achieving objectives. It helps in coordination. It helps in facilitating control. It guides in decision making. 8. Define the term strategic planning? (Nov/Dec 2011) A strategic planning is the step to design the goals of entire organization as a whole in mind rather than its division or department It begins with organization mission. 9. Name any four Quantitative forecasting techniques (May/June 2013) 1) Time series methods/analysis. a) Simple moving average. b) Weighted moving average. c) Exponential smoothing. 2) Econometric forecasting a) Correlation analysis b) Regression analysis 10. Mention the three approaches followed by managers while selecting from among alternatives. Quantitative and Qualitative analysis. Marginal analysis. Cost effective analysis. 11. What do you mean by Policy? Give an example. (May/June 2014) A policy is a broad statement formulated tp provide guidance in decision making. It defines the area or limits within which decisions are made According to L.M.Prasad,general understanding provide guidance in decision making to members of an organization respect to any course. EXAMPLE: the corporate social responsibility(csr) policy of Hindustan petroleum corporation limited (HCPL). 11. Define objectives and goals. (May/June 2013) The term Objectives or goals are often used interchangeable. Obectives are the aims, purposes or goals that an organization wants to achieve over varying periods of time. 12. Define programme. Department of EEE 8 MG6851 -PRINICIPLES OF MANAGEMENT

9 It is the term which includes goals, policies, procedures,rules,task assignment to be employed to carry out a given course of action. 13. Define TOWS matrix. A TOWS analysis is a variant of SWOT and is an acronym for Threats, Opportunity, Weakness and strength It aimed to developing the strategic options from external-internal analysis particularly in marketing and business. 14. What do you understand by decision making? Decision- making is the process of choosing a course of action from among alternatives to achieve a desired goal.it is the function of management and also a core process of planning PART - B 1. What are the steps in planning? And explain (Nov/ Dec 2007,April/May 2011 ) 2. Discuss various forecasting techniques normally adopted. (Nov/Dec 2007M/J2015) 3. Mention any four advantages and four limitations of planning. (April/May 2011) 4. State and explain the common steps involved in a typical managerial decision making process. (April/May 2011,May/June 2013,May/June 2014) 5. Define Planning. Explain the steps involved in the planning process. (Nov/Dec 2012,May/June 2012) 6. Write short notes on the following: 1) Management by objectives. 2)Types of strategies (Nov/Dec 2012M/J2016,N/D2015) 7. Discuss the types and steps involved in decision making process.(may/june 2014) 8. Explain Business portfolio matrix.(nov/dec 2011) 9. Describe in detail the various types of organizational plans..(nov/dec 2011) 10. What are the different types decision and decision making processes?.(nov/dec 2011,May/June 2012) 11. Describe in detail the various types of organizational plans. (Nov/Dec 2011) 12. With the help of block diagram, explain the process of management by objectives (MBO) (Nov/Dec 2011) 13. Define strategic planning. What are the steps involved in strategic planning. (May/June 2013). 14. With a simple flow diagram, explain in detail the steps involved in planning.(nov/dec 2013) 15. List the benefits and weaknesses of Management by Objectives..(Nov/Dec 2013) 16. Explain the recommendations that should be considered by managers for successful implementation of strategies..(nov/dec 2013) Department of EEE 9 MG6851 -PRINICIPLES OF MANAGEMENT

10 17. Briefly explain the modern approaches to decision making under uncertainty..(nov/dec 2013M/J2016,N/D2015) 18. Explain in detail about the TOWS matrix and SWOT analysis. (Nov/Dec 2013) 19. Define policies with its types. Explain the planning premises with types. 20. Explain the relationship of planning and controlling. 21. Discuss in detail about the performance appraisal. (Nov/Dec 2012) 22. Name the classification of planning practices.(nov/dec 2012) 23. Discuss the various factors affecting the decision making process. (May/June 2013) 24.Explain briefly about the major kinds of strategies. (May/June 2013, Nov/Dec 2013, Nov/Dec 2012) Department of EEE 10 MG6851 -PRINICIPLES OF MANAGEMENT

11 UNIT III- ORGANISING PART-A 1. What is decentralization? (Nov/Dec2007,Nov/Dec2012) Decentralization is the tendency to disperse decision-making authority in an organized structure. It is a fundamental aspect of delegation. Centralization and decentralization are opposite terms. 2. Define staffing? (Nov/Dec 2007) Staffing is the part o ft he management process which is concerned with the procurement utilization, maintenance and development of a large satisfied work force on the organization. 3.Define organization? (April/May 2011,May/June 2013) It is the mechanism or structure which helps the activities to be performed effectively. The organization is established for purpose of achieving business objectives. 4. Mention any objectives of performance appraisal? (April/May 2011) To find out individual potential identification. To improve the management development. To improve the employees performance. 5. What are the sources of recruitment? (Nov/Dec 2012) Recruitment is the process of finding and attempting to attract job candidates who are capable of effectively filling job vacancies. Internal sources through present employees, retired employees, dependents of deceased or dead employees. External Sources education and training institution, private employment agencies, public Employment agencies, casual applicants trade unions etc. 6. Define the term delegation authority? (Nov/Dec 2011) It is a process which enables a person to assign works to others and delegate them with adequate authority to do it ] 7. What is departmentation? (May/June 2012) It refers to the process of grouping activities into departments. Departmentation is the process of grouping of work activities into departments, divisions, and other homogenous units. 8.What is meant by delegation?(may/june 2012) Mc.Farland defines, Delegation is a primary formal mechanism by which the network of authority relationship is established Department of EEE 11 MG6851 -PRINICIPLES OF MANAGEMENT

12 Doucas C.Basil, Delegation consists of granting authority or the right to make decision in certain defined areas and charging the subordinate with responsibilities for carrying through an assigned task 9. What are the advantages of decentralization? (May/June 2013) It reduces the burden of the management. It provides good attention on strategic management. It enables the department staff members to complete work easily. It encourage decision making 11. Distinguish between formal and information organizations. (Nov/Dec 2013) s.no Point of view Formal organization Informal organization 1 Origin It is created deliberately and consciously by frames of the organization. 2 Purpose It is created for achieving legitimate Objectives of the organization. It is created spontaneously and Naturally. It is created by the members of the organization for social and psychological satisfaction. 3 size It make quite large It may be small in size 4 Nature planned and official unplanned and unofficial 12. List the differences between authority and power? (Nov/Dec 2013) Authority According to Hendry Fayol authority is the right to give Orders and the power to exact obedience. Power. Power is the probability that one actor within the relationship will be in a position to carry out his own despite resistance. 13.Define span of control?(may/june 2014) Span of control means the number of people managed effectively by a single superior in an organization the term span of management is also known as span of supervision, span of authority and span of responsibility. Department of EEE 12 MG6851 -PRINICIPLES OF MANAGEMENT

13 14. List down the different types of training?(may/june 2014) On- the job training. Job rotation. Committee assignment. Experience. Temporary promotions. Off -the job training. Lecture. Seminars. Case studies. Business game. Sensitivity training. 15. Define planning?(nov/dec 2007) Planning is the process of selecting the objectives and determining the course of action required to achieve these objective. 16.Define strategies?(nov/dec 2012) Strategy may also be defined as a special type of plan prepared for meeting the challenge posed by other activities of competitors and other environmental forces. 17.Define objectives and goals(may/june 2013) GOALS: Objectives of the aims purposes or goals that an organization want to achieve over there in periods of time. OBJECTIVES: Objectives of also known as Goal it is often used as interchangeable it is the purpose or aim that an organization want to achieve varying period of time. 18. What is meant by policies? (May/June 2014) Policies are general statement or understanding which provide guidance in decision-making to various manager. Department of EEE 13 MG6851 -PRINICIPLES OF MANAGEMENT

14 19. What are the different types of plans or planning? (Nov/Dec 2013,Nov/Dec 2012) Plans Standing plans Single-use plans Mission or purpose Objectives Strategies Policies Procedures Rules Programmes Budgets Schedules Methods Projects 20. Define MBO? (May/June 2012) MBO is the process of superior managers of an enterprise jointly identifies its common goals, define each individual major areas of responsibity in terms result expected of him for operating the unit and contribute each its membered is accessed. (or) Koontz and Weihrich have defined MBO as follows: "MBO is a comprehensive managerial system that integrates many key managerial activities in a systematic manner and that is consciously directed towards the effective and efficient achievement of organizational and individual objectives." 21. Define programs? It is the broad term it includes goals, policies, procedure, rules, task assignment, and steps to be employed to carry to a given course of action. 22. Define TOWS matrix? TOWS is an acronym for threats, opportunities, weaknesses and strengths. It extends a SWOT analysis. TOWS examines a company's external opportunities and threats and compares them to the firm's strengths and weaknesses. This analysis forms the basis to develop TOWS strategies and to form actionable tactics 23. What do you understand by decision making? (April/May 2011) Knootz and weihrich,"decision making is defined as the selection of a course of action from among alternatives". Henry Sisk and Clifton Williams," A decision is the selection of a course of action from two or morealternatives, the decision making process is a sequence of steps leading to that selection". Department of EEE 14 MG6851 -PRINICIPLES OF MANAGEMENT

15 Part-B 1. Name the factors determine departmentation. Also mention the bases of departmentation 2. and given examples (Nov/Dec 2017) 3. Explain the various techniques used in selection process (Nov/Dec 2015,April/May 2011) 4. Elucidate the steps in selection process (Nov/Dec 2012,May/June 2014) 5. Explain any four methods of performance appraisal (Nov/Dec 2012) 6. What do you understand by organizational chart? Explain the basis of the departmentalization (Nov/Dec 2011) 7. Discuss the steps involved in providing appropriate human resources (Nov/Dec 2011) 8. Distinguish between formal and informal organisation. (May/June 2012) 9. Explain the line organisational with a neat sketch. (May/June 2012) 9.Explain the concept of decentralization. (May/June 2012) 10.Explain the importance of performance appraisal (May/June 2012) 11.What is meant by departmentation? Explain the needs and importance of departmentation. (May/June 2013N/D2015) 12.Define span of management? Explain the factors which influence the effective span of management. (May/June 2013) 13.Discuss the factors determining the effective span of management. (Nov/Dec 2013) 14.Summarize the typical problems found in matrix management. Also mention the guidelines to be followed for making matrix management more effective. (Nov/Dec 2013) 15.Explain the difference between line and staff organisation with an examples. Discuss its merits and demerits. (May/June 2014) 16.Explain the process involved in selecting and recruiting a graduate trainee in organisation. (May/June 2014) (May/June 2014) 17.Discuss the span of management/managerial effectiveness. (May/June 2013) 18.List out the basic activities of human resource development. 19.List out the difference between formal and informal organization. 20.Name the types of centralization. 21.Explain about the organizational culture. Department of EEE 15 MG6851 -PRINICIPLES OF MANAGEMENT

16 22.Explain about the human resource planning. 23.Mention the factors which are responsible for the emergence of informal organizations.(april/may 2011) 24.What are the steps involved in the process of delegation? (April/May 2011) Department of EEE 16 MG6851 -PRINICIPLES OF MANAGEMENT

17 1.What is power motive? (Nov/Dec 2007) Power motive is called as intrinsic motivation. It is available at the time of performance of work. UNIT IV- DIRECTING PART-A This motivation provided by satisfaction some of intrinsic motivation are praise, recognition, responsibility. 2. Give the meaning of social need. (Nov/Dec 2007) After the needs of the body and security are satisfied, then a sense belonging and acceptance becomes predominating. These needs are for love, security, friendship, exchange of feelings and grievances, conversation. Social needs tend to be stronger in certain situation. 3. Define motivation. (Nov/Dec 2012,May/June 2014) According to Koontz and O Donnell, Motivation is a general term applying to the entire class of drives, desires, needs wishes and similar force that induce an individual or a group of people to work. Scott defines -Motivation means a process of stimulating people in action to accomplish desired goals 4. Who is a leader? (Nov/Dec 2012) Leader is one who makes his subordinates to do willingly what he wants. 5.What is non-verbal communication? (Nov/Dec 2011) communication through sending and receiving wordless clues Facial expression, eye contact, dress, posture, gesture, handshakes, proxemics, chronometry etc 6. Define Job enrichment. (Nov/Dec 2011) Job enrichment is therefore based on the assumption that in order to motivate personnel the job must provide opportunities for achievement, recognition, responsibility, advancement and growth 7. Mention the steps involved in directing. (May/June 2012) Step involved in directing: Establishment of standard. Fixation of the standard. Comparing actual performance with standard performance. Department of EEE 17 MG6851 -PRINICIPLES OF MANAGEMENT

18 The three elements of directing are Motivation. Leadership. Communication 8.List the elements of communication process. (May/June 2012) Sender. Communication. Channels. Symbols. Receiver. Noise and feedback in communication. 9. What is meant by Brainstorming? (May/June 2013) Brainstorming is an excellent way of developing many creative solutions to a problem. I t works by focusing on problem. The essence of brainstorming is a creative conference, ideally of 8 to 12 people meeting for less than an hour to develop a long list of 50 or more ideas. Suggestions are listed without criticism on a blackboard or newsprint as they are offered; at the end of his session, participants are asked how the ideas could be combined or improved. 10.What are the different types of management strategies involved in leadership? (May/June 2013) Autocratic Leader Commands and expects compliance is dogmatic and positive, and leads by the ability to withhold or give rewards and punishment. Democratic or Participative consults with subordinates on proposed actions and decision and encourage participation from there. Free- rein leader / laissez-faire Leadership uses his or her power very little, giving a high degree of Interdependent in their operations. Leaders depend largely on subordinate to set their own goals and the means of achieving them. The operation of followers by furnishing them with information and acting primarily as a contact with the groups external Environment. Paternalistic Leadership Serves as the head of the family and treat his followers like his family members. He assumes a paternally or fatherly to help, guide and protect the followers. 11.Differentiate between creativity and innovation. (Nov/Dec 2013, May/June 2014) The term creativity refers to the ability and power to develop ideas on the other hand, innovation means the use of these ideas 12. Define organizational culture. (Nov/Dec 2013,April/May 2011) Department of EEE 18 MG6851 -PRINICIPLES OF MANAGEMENT

19 It is a system of informal rules that spells out how people have to behave most of the time. 13. Define Leader (May/June 2012) Leader is one who influences people so that they will strive willingly and enthusiastically towards achievement of the goal. 14. What are the elements in the Maslow s hierarchy of needs? (May/June 2013) (i) Physiological needs or basic needs. (ii) Safety needs. (iii) Social needs. (iv) Esteem needs. (v) Self-actualization needs. 15. Define leadership. Leadership is the integral part of the management and plays a vital role in managerial operation. It exists in any type of organization. 16.List out the various styles of leadership with examples. (May/June 2013) Autocratic or Dictatorial Leadership. (Strict autocrat, benevolent autocrat, Incompetent autocrat.) Participative or Democratic Leadership. Laissez-faire or Free rein leadership. 17.Define communication. Communication is the passing of information from one person to another person. 18. What is meant by downward communication? (May/June 2012) In this type the information is sent from the higher level to the lower level i.e. from the superior to Sub-ordinates 19. Define Operations Research. Operation Research is a systematic analysis of a problem through scientific methods, carried out by appropriate specialists, working together as a team, finding an optimum and the most appropriate solution to meet the given objective under a given set of constraints. Department of EEE 19 MG6851 -PRINICIPLES OF MANAGEMENT

20 20.What do you understand by JIT? Just in Time Inventory system. In this method the suppliers delivers the materials to the production spot just in time to be assembled. This method reduces cost of inventory. 21. What is control? Control is a process that guides activity towards some predetermined goals. 22. Define: Budgetary control. According to 1.Batty, "A system which uses budgets as a means of planning and controlling all aspects of producing and or selling commodities and services". 23. What are the uses of computers in handling the information? The uses of computers in handling the information are, Sales Forecast and Control, Payroll, Business management, Accounting, Personnel management information, Cost Accounting, Manufacturing information control, Banking and Credit. 24. Define the term Productivity. Productivity is a measure of how much input is required to produce a given output i.e. the ratio (output/input) is called productivity. 25. What is Ethno Centric Organization? The management orientation and managerial activities operations are based on that of the parent company. This type of management may not be work in all types of environments. 27. What is Globalization? Globalization means the internationalization of trade. Particularly product transaction and the integrating of economic and capital markets throughout the world. The integration takes place when trade exists freely among the different countries, thus the world economy becomes a single market or single economy. In globalization there is no restriction of quota, license, tariff and other administrative barrier for trade. 28. What is preventive control? An efficient manager applies the skills in managerial philosophy eliminate undesirable activated which are the reasons for poor management. Department of EEE 20 MG6851 -PRINICIPLES OF MANAGEMENT

21 29. What are the limitations of Budgeting? 1. Inaccuracy 2. Expenditure 3. Distortion of goals. PART-B 1.Explain Maslow s theory of Motivation and Compare and contrast XY theory. (Nov/Dec 2015) 2.Discuss communication through electronic media for effective business. (Nov/Dec 2014) 3.Explain any two theories of Motivation in detail. (Nov/Dec 2012, May/June 2012, April/May 2011) 4.What are the essential qualities of a good leader? (Nov/Dec 2012) 5.Define communication. What is the barriers effective communication? (Nov/Dec 2012, April/May 2011) 6.Explain the types of formal organizational communications. (Nov/Dec 2011) 7.Discuss the barriers of effective interpersonal communications. (Nov/Dec 2011) 8.Does motivation important for organization development/achievement? Justify your answer with Maslow s hierarchy of needs. (Nov/Dec 2011) 9.Explain the importance of communication.(may/june 2012) 10.What are the various barriers to communications? How will you overcome those barriers? (May/June 2012) 11.Discuss the Maslow s need hierarchy theory. Compare and discuss the Maslow s and Herzberg s theory of Motivation. (May/June 2013) 12.What is organizational cultural? Explain the types of organizational culture. (May/June 2013) 13.Briefly explain the expectancy theory and McCleelland s the theories of motivation. (Nov/Dec 2013) 14.Discuss about Fiedler s contingency approach to leadership. (Nov/Dec 2013) 15.Describe communication process model. Also list barriers and breakdowns of communication Department of EEE 21 MG6851 -PRINICIPLES OF MANAGEMENT

22 (Nov/Dec 2013M/J2015) 16.Explain the different motivation theories and also discuss how it is useful in leadership of an organisation. (May/June 2014) 17.What are barriers of effective communications? Explain the different types of communication. (May/June 2014) 18.Explain in detail about the various functions of Leader. (Nov/Dec 2012) 20.Explain the various types of Leadership with its different styles.(april/may 2011) 21.Discuss in detail about the process and types of motivation.(m/j2014) 22.Explain the different characteristics of a Leader. (Nov/Dec 2012) 25.Explain the different types of Budgets. (Nov/Dec 2012) Department of EEE 22 MG6851 -PRINICIPLES OF MANAGEMENT

23 UNIT V- CONTROLLING PART-A 1) What is control? Control is a process that guides the activity towards some predetermined goals. 2) What is critical point control? The point selected for control process is called critical point. The principle of critical point is one of the most important control principle States. The effective control requires an attention to those factors critical to evaluate the performance against the plans. 3) List any four types of control? Feedback control. Concurrent control. Feed forward control. Continuous control. 4) Define standardizing control The control as a prerequisite which is suggested for the unstructured environment is called standardizing control. 5) Define budgetary control. Budgetary control is the process of determining various budgets for the business for future. unit According to J.Batty A system which uses budgets as a means of planning and controlling all aspects of producing and selling commodities and services. 6) What are the different types of budgets? Functional classification of budget, v Sales budget. v Production budget. v Cash budget. Department of EEE 23 MG6851 -PRINICIPLES OF MANAGEMENT

24 v Capital budget. v Master Budget. Time classification of budget, v Short term budget. v Current budget. v Long term budget. Activity level classification of budget, v Fixed budget. v Flexible budget. 7) Define budget. Budget is your statement of Management policy expressed in physical and monetary terms up according to J Fred Meston a budget is the expression of firms plan in a financial form for a period of time into the future. 8) Mention any two advantages of budgetary control system. The work of different departments in the organization is properly coordinated. Budgetary control is a vital role for measuring the managerial performance. It improves the planning in organization to provide a better utilization of resources in organization. 9) What are the limitations of budgeting? Inflexibility. Inaccuracy. Distortion of goals. Hiding inefficiencies. Expenditure. 10) What are the three potential pitfalls of budget? Discussion of goals. Department of EEE 24 MG6851 -PRINICIPLES OF MANAGEMENT

25 Hiding inefficiencies. Expenditure. 11) What is zero based budgeting? Initially the budget is designed from zero base the main element is ZBB is future objective 12) Mention the Tools and techniques available for making operations more productive. orientation. Linear programming. Assignment problem. Transportation model. Game Theory. PERT/CPM method. Decision tree approach. 13) Define MIS: A system of obtaining abstracting, storing and analysing data to productions information for the in Planning, controlling and decision making by managers at the time. They can most effectively be used it. use 14) Define productivity. List types of productivity. Productivity is a measure of how much input is required to produce a given output in the ratio output to input is called productivity. of Various types of productivity 1. Labor productivity: units produced/ hours worked. 2. Capital productivity: output/capital Input. 3. Material productivity: output/ material input. 15) What are the benefits of increasing productivity for workers? 1. Job satisfaction and job security. 2. Promotion. 3. Highest salary. 4. Better working conditions. Department of EEE 25 MG6851 -PRINICIPLES OF MANAGEMENT

26 16) What is JIT? In just in time inventory JIT system, the suppliers is deliver the material to the production spot just in time to be assembled this method reduces the cost of inventory. 17) What is quality control? Quality control is the procedure that is followed to achieve and maintain the required quality. quality control aims to prevent the producing defective product. For this, statistical method such as sampling plans and control charts are used. 18) What is preventive control? An official manager applies the skills in managerial philosophy to eliminate and undesirable activity which are reasons for the poor management. 19) Name any two HR r elated controlling techniques Feedback Control Concurrent Control Feed Forward Control Strategic Control Tactical Control 15. Name any two HR related controlling techniques (. May/Jun 2016) Suitability Flexibility Economical Simple Forward looking Motivation Objective Department of EEE 26 MG6851 -PRINICIPLES OF MANAGEMENT

27 PART-B 1.What are the steps in controlling process and state the essentials of effective control. (Nov/Dec 2017, May/June 2013) 2. What is budgetary control? and explain its significance. (Nov/Dec 2016 May/June 2014) 3. Explain the concept and process of controlling. (Nov/Dec 2012) 4. Write a note on the different types of control. (Nov/Dec 2012) 5. Discuss the various types of budgets in detail. (Nov/Dec 2012) 6. Explain the term operations management and major activities associated with operations management. (Nov/Dec 2016) 7. Discuss briefly the tools for organizational control. (Nov/Dec 2011) 8. Give an account of some popular non-budgetary control techniques, with special reference to break-even analysis and ratio analysis. (May/June 2012) 9. What tools and techniques do you suggest to improve productivity in Indian Organisations? (May/June 2012) 10. Explain the steps involved in the implementation of budgetary control. (May/June 2012) 11. Briefly explain the different types of critical point standards. (Nov/Dec 2013) 12. Summarize the requirements of feed forward control. Also compare feedback and feed forward systems of control. (Nov/Dec 2013) 13. Discuss about important traditional non-budgetory control devices. (Nov/Dec 2013) 14. Explain about purchase control, maintenance control and quality control. (Nov/Dec 2013) 15. Explain the following: (Nov/Dec 2013) 1) Purchase control 2) Maintenance control 3) Quality control Department of EEE 27 MG6851 -PRINICIPLES OF MANAGEMENT