Personality in Organizations. Values in the Workplace. Ethical Values and Behavior. Values Across Cultures

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1 Course Outline and Learning Plan Faculty: Course Title: Course Code: Number of Units: Contact Hours per Week: Pre-requisite subject/s: Vella V. Villar Human Behavior in Organizations HHUMBEHV 3 UNITS 3 HOURS HPRINMGMT Course Content: Timetable Course Content/Subject Matter Resource Materials 1 Orientation Course requirements in HHUMBEHV Expectations for the entire semester Classroom Policies 2 Introduction to the Field of Organizational Behavior Perspective of Organizational Effectiveness Contemporary Challenges for Organizations Course Outline Student Manual Anchors of Organizational behavior Knowledge 3 Individual Behavior, Personality, and Values MARS Model of Individual Behavior and Performance Types of Individual Behavior Personality in Organizations Values in the Workplace Ethical Values and Behavior Values Across Cultures 1

2 4 Perceiving Ourselves and Others in Organizations Self-Concept: how we Perceive Ourselves Perceiving the World Around Us Specific Perceptual Processes and Problems Improving Perceptions Global Mindset: Developing Perceptions Across Borders 5 Workplace Emotions, Attitudes, and Stress Emotions in the Workplace Managing Emotions at Work Emotional Intelligence Job Satisfaction Organizational Commitment Work-Related Stress and Its Management 6 Foundation of Employee Motivation Employee Engagement Employee Drive and Needs Expectancy Theory of Motivation Organizational behavior Modification and Social Cognitive Theory Goal Setting and Feedback Organizational Justice 7 Applied Performance Practices The Meaning of Money in the Workplace 2

3 Financial Reward Practices Job Design Practices Empowerment Practices Self-Leadership Practice 8 Decision Making and Creativity Rational Choice Paradigm of Decision Making Evaluating and Choosing Alternatives Implementing Decisions Evaluating Decision Outcomes Employee Involvement in Decision Making Creativity MIDTERM EXAM 10 Team Dynamics Teams and Informal Groups Advantages and Disadvantages of Teams A Model of Team Effectiveness Team Design Elements Team Processes Self-Directed Teams Virtual Teams 11 & 12 Team Decision Making Communicating in Teams and Organizations The Importance of Communication 3

4 A model of Communication Communication Channels Choosing the Best Communication Channel Communication Barriers (Noise) Cross-cultural and gender communication Improving communication throughout the hierarchy Communicating through the grapevine 13 Power and Influence in the Workplace The Meaning of Power Source of Power in Organizations Contingencies of Power The Power of Social Networks Consequences of Power Influencing Others Influence and Organizational Politics 14 Conflict and Negotiation in the Workplace The Meaning and Consequences of Conflict Conflict Process model Structural Sources of Conflict in Organizations Interpersonal Conflict Handling Styles Structural Approaches to Conflict Management Third Party Conflict Resolution Resolving Conflict through Negotiation 4

5 15 Leadership in Organizational Settings What is Leadership? Competency Perspective of Leadership Behavioral Perspective of Leadership Contingency Perspective of Leadership Transformational Perspective of Leadership Implicit Leadership Perspective Cross-Cultural and Gender Issues in Leadership 16 Designing Organizational Structures Division of Labor and Coordination Elements of Organizational Structure Forms of Departmentalization Contingencies of organizational Design 17 Organizational Culture Elements of Organizational Culture Deciphering Organizational Culture Through Artifacts Importance of Organizational Culture Merging Organizational Cultures Changing and Strengthening Organizational Culture Organizational Socialization FINAL EXAM References: Knowledge, Global Reality (7th 5

6 Walker, J. R. (2017).Supervision in the hospitality industry. Vasilevich, P. (ed) (2015). Managing employee attitudes and behaviors in the tourism and hospitality. Brounstein, M. (2014). Managing all-in-one for dummies. Lussier, R. (2013). Human relations in organizations: applications and skill building (9th ed.). Quick, J. & Nelson, D. (2013). Principles of organizational behavior: realities and challenges (8th ed.). Griffin, R. & Moorhead, G. (2013). Human behavior in organization (2nd ed.). Sharpley, R. & Stone, P. (2012). Contemporary Tourist Experience: Concepts & Consequences. Routledge Taylor & Francis Group, London & New York. Bhusnan, D. (2015). Hotel management and administrative practices. Foskett, D.,Paskins, P.,Farrelly,G., Vasanthan, K., & Steele, L. (2015). Hospitality supervision and leadership level 3. 6