Playing it Safe is no longer Playing it Smart. Today s Presenter. R.A.P.I.D. Innovation: Converting Ideas into Results

Transcription

1 R.A.P.I.D. Innovation: Converting Ideas into Results Patrick Ibarra The Mejorando Group Today s Presenter Patrick Ibarra Former City Manager and Founder of The Mejorando Group (925) patrick@gettingbetterallthetime.com Twitter.com/mejorandogroup 2 Playing it Safe is no longer Playing it Smart. 3 1

2 Trends Declining revenue Financial viability Infrastructure condition Expectations Demographics Digital government Legacy management beliefs 4 Are these Innovative nowadays? Elvis Presley Jet travel Television remote control Facebook The Internet 5 Our language 1. Public meeting 2. Ordinance 3. Budget 4. Sunshine law 5. Public 6. Media 7. Labor Unions 8. Citizens 9. Report 10. Next 1. Passion 2. Imagination 3. Pride 4. Innovation 5. Discretion 6. Think different things 1% better 8. Results 9. Explore 10. Entrepreneurial 6 2

3 Areas to Focus 1. What are the ways other providers can improve services and programs? 2. Revisit the idea that conceived your organization and determine how it s evolving. 3. How does your organization s standing in the talent market enhance its position in the service market? 7 QuickTime and a are needed to see this picture. 8 Yesterday s Ad Job Qualifications: The primary function of this employee is to plan, develop, and implement neighborhood preservation, code enforcement, and citizen participation programs to improve the quality of neighborhoods in the City. This position performs all duties in accordance with the City Charter, City ordinances, the City's personnel rules, and Federal and State regulations. The work is performed under the general direction of an Assistant City Manager, but considerable leeway is granted for the exercise of independent judgment and initiative. Supervision is exercised over the work of Neighborhood Programs and Code Enforcement. Some examples of position responsibilities will be to perform duties including, but not limited to, direct, implement, manage and supervise the programs, operations, activities, budget and employees of the Neighborhood Resources Division charged with developing a vision and approach to facilitate improvements; oversee administration of Code Enforcement, and Neighborhood Programs Office; plan and implement improvement to enhance Division's operational effectiveness; develop partnerships with other departments, governments or agencies to work on joint projects and address neighborhood initiatives, code enforcement and remediation by establishing interdepartmental or intergovernmental agreements; implement and evaluate the City's policies and objectives for community outreach and volunteerism developing new and revised program policies, processes, and procedures; act as a liaison with other City departments, City Council, neighborhood groups, public and private agencies, and other communities and conducts meetings and presentations with such groups as needed; and manage resources related to compliance efforts associated with City codes such as nuisances, habitability and maintenance standards, and related codes and abatement procedures, determines priorities for compliance and enforcement in these areas, and monitors the status of such efforts. Six (6) or more years of progressive management experience in directing neighborhood improvement programs; A bachelor's degree in public relations, business administration, management, communications or related field; 9 3

4 Adventurers Wanted! 10 The absence of mistakes does not constitute success

5 1. Ramp up the idea generator Thunder and Lightning Look outside government Idea exchange Planned spontaneity Idea Wall Tours Guest Speakers Book Club Seek out novices Analyze to determine impact Who benefits - Customer or employees, or both. Just because you can doesn t mean you should Need vs. Nice. Remember the Innovation Equation. Determine scope of change involved Identify resources needed people, financial, time, technology Capability? WIIFM What s In It For Me Be wary of analysis paralysis Prepare Discretion - bandwidth Implement Laser like focus Clear path - clarity Show support Provide oxygen 15 5

6 4. Implement progress evolves Innovation is often iterative Perfect, Polished and Packaged Ambiguity reigns Defining success Do it again Your Innovative Batting Average Sharpening your focus Strengthening capacity Fortifying workforce motivation Gaining political acceptance Generating public support 17 The Mejorando Group Who are we? A Solutions Provider What do we do? Partner with government leaders to implement solutions that improve organizational performance. How do we do that? We provide expertise in: RAPID Innovation Your Leadership Playbook Organizational Effectiveness Strategies Succession Planning Strategic Planning Leadership and Management Skills Training How do you contact us? Patrick Ibarra, or patrick@gettingbetterallthetime.com Web address: Our mission is to help organizations and their members get better all the time 18 6