Human Resources Team Managers. External Bodies including WorkCover and Superannuation agencies

Transcription

1 Position Title: Payroll Officer Reports To: Payroll Coordinator Primary Objective: Division: Human Resources Direct Reports: Nil The Payroll Officer is part of the Human Resource team, providing payroll and salary packaging services to employees and managers at. The position is responsible for preparing the payroll for (and its contracted services) in a timely and accurate manner, to ensure all staff are remunerated in accordance with the organisation s policies, procedures, legislative requirements and award conditions. The Payroll Officer is also responsible for the day-to-day processing of s salary packaging program. Position Dimension & Decision Making Authority: Without referral to manager Payments to employees within policy, legislative or award conditions Assist employees with basic payroll and salary packaging queries After Consultation with manager or others Assist employees with more complex payroll queries Providing costing estimates Creating reports for management Key Communication Contacts: Contact/Organisation Purpose/Frequency of Contact Human Resources Team Managers Employees Daily, to ensure consistency of advice and progression of matters. Daily, providing administrative support in relation to payroll matters. Daily, answering payroll queries and issues. Referred to managers or others Requests outside of policy, legislative or award payment External Bodies including WorkCover and Superannuation agencies Infrequent, to ensure correct payments and that are meeting legislative requirements in relation to payroll. Approved By: Manager of Human Resources Date of Issue: November 2013 Number: PD ### Page 1 of 5

2 Key Accountabilities Key Result Area Major Activities Performance Measures: 1. Payroll Processing Liaise with staff, supervisors and external agencies to ensure accurate and timely presentation of payroll information. Ensure that all payroll processes are carried out in accordance with relevant awards and/or agreements and policies and procedures. Process, check, collate and distribute payroll data in accordance with policies and procedures. Provide staff, supervisors and external agencies with appropriate information in response to pay queries. Reconcile the fortnightly payroll payments. Ensure all information in the payroll system is accurate, maintained, stored and recorded appropriately. Make recommendations to improve the system. Perform other duties as required. 2. Payroll Records Distribute time sheets and pay slips to pay points on time. Maintain up-to-date payroll records to meet organisational, statutory requirements in accordance with the parameters contained with legislative requirements and policy and procedures. Forward Employee Declarations to Australian Tax Office when required. File all staff information arising from payroll processes in alphabetical order in the relevant files. Ensure all payroll records are correctly completed and authorised by managers to meet audit requirements, prior to payment. Fortnightly payroll is completed accurately within the required timeframes. Data within the payroll system is accurate and set up efficiently. Managers and staff receive appropriate information regarding payroll enquiries. Discrepancies are rectified within agreed timeframes, Managers and staff receive timesheets and payslips within agreed timeframes. Australian Tax Office receive appropriate documentation in a timely manner. Payroll records are accurate, maintained and stored appropriately. Payroll paperwork is completed correctly authorised by the appropriate personnel for audit purposes. 3. Reports Prepare and provide statistical information as required. All statistics, cost estimates and reports are accurate and given to stakeholders in a timely Approved By: Manager of Human Resources Date of Issue: November 2013 Number: PD ### Page 2 of 5

3 In conjunction with the Payroll Coordinator, prepare cost estimates for managers. Develop an understanding of the reporting capabilities of the payroll system and run reports when required. Complete any reporting required by Finance at month end. manner. 4. Customer Service Present a warm and approachable face and voice to both external and internal customers. Develop a close working relationship with regular external and internal customers. Answer personal, verbal or written queries promptly and accurately. Ascertain external or internal customers needs and address it promptly. Explore external and internal customers concerns or complaints, instigating corrective action where required or escalating where necessary. Employees and managers receive the information they require in a pleasant manner at all times. Corrective action is taken in a timely manner when required. 5. Salary Packaging Process payments associated with the salary packaging program. Reconcile the fortnightly packaging payments. Ensure employees supply appropriate documentation for salary packaging reimbursements to occur. Ensure all information within the salary packing program is accurate, maintained, stored and recorded appropriately. Make recommendations to the system. Fortnightly salary packaging is completed accurately within the required timeframes. Data within the salary packing system is accurate and set up efficiently. Managers and staff receive appropriate information regarding salary packaging enquiries. 6. Continuous Improvement Periodically review work practices within the work area and suggest any changes to optimise role effectiveness and Practices, policies and procedures are reviewed regularly, updated and improved Approved By: Manager of Human Resources Date of Issue: November 2013 Number: PD ### Page 3 of 5

4 efficiency. Document payroll processes, policies and procedures for future use and improvement. continually. 7. Code of Conduct Demonstrate and abide by s Code of Conduct, including the core values Partnerships, Innovation, Leadership, Integrity, Quality and Respect Demonstrate and abide by the State Services Authority s Code of Conduct, including the core values Responsiveness, Integrity, Impartiality, Accountability, Respect and Leadership. Core values are reflected in decision making and everyday behaviour. 8. Equal Opportunity Develop and maintain sound knowledge of and commitment to Policies and Procedures. Ensure that you engage in behaviour that treats other staff fairly, equitably and not subject to any form of harassment. 9. Self Improvement Develop and maintain a program of self-development in liaison with the Payroll Coordinator. Maintain a high standard of knowledge and expertise. Maintain an up to date written record of self-development activities. Aware and promotes EEO policies and procedures. Completion of training to promote self development. Approved By: Manager of Human Resources Date of Issue: November 2013 Number: PD ### Page 4 of 5

5 Key Challenges: Person Specification: Ensuring the accuracy of all payroll and salary packaging payments. Building partnerships with management and staff. Development of and compliance with policies/procedures in relation to payroll and salary packaging. Qualifications & Experience Previous experience in the provision of payroll services. An understanding of EBA s, Awards, taxation and superannuation. Computer literacy with skills in Microsoft Office products. Experience with automated payroll systems. Core Competencies Demonstrated high level of numeracy, accuracy and attention to detail. Ability to effectively communicate with employees at all levels to develop and maintain effective relationships. Strong customer service ethic and ability to tactfully deal with customer complaints. Demonstrated ability to work flexibly within tight time schedules and in accordance with periodic demands. Well developed communication and interpersonal skills. I have read and understand the requirements of this position description SIGNED (Employee): Date: Approved By: Manager of Human Resources Date of Issue: November 2013 Number: PD ### Page 5 of 5