HM082: Certified HR Assessor

Transcription

1 HM082: Certified HR Assessor HM082 Rev.002 CMCT COURSE OUTLINE Page 1 of 5

2 Training Description: Most companies are nowadays requesting more from their employees. Networking, decision making, working across silos and a high level of engagement have become key ingredients of success. This complex situation is pushing line managers to pressure HR to improve the reliability and validity of assessment methodologies used for the recruitment, development and promotion of employees. This course offers HR professionals the opportunity to get a solid understanding of various assessment tools and their effective use in recruitment and selection, talent and succession planning, and learning and development. From assessment and selection frameworks to assessment and development centers, this course enriches the knowledge and develops the skills of participants involved in the diversified and specialized world of assessments. Training Objective: By the end of the training, participants will be able to: Differentiate between various assessment tools and recommend usage within context of recruitment and selection, talent and succession planning, and learning and development Develop assessment frameworks designed for various job levels within the organization intended for assessment and development purposes Administer questionnaires and tests and recommend usage of psychometric assessment tools Design, conduct and evaluate structured and competency based interviews used for hiring or development purposes Participate in, and coordinate activities for, the design and implementation of assessment and development centers Training Designed for: The course is intended for HR business partners, recruitment and selection, employee relations, learning and development as well as performance management specialists and managers responsible for the coordination, design or implementation of assessments for internal employees or external candidates. Target Competencies Job analysis Recruitment and selection Assessment and development centers Competency design and assessment Administrations and management Analytical skills Deciding and initiating action HM082 Rev.002 CMCT COURSE OUTLINE Page 2 of 5

3 Training Program: DAY ONE: PRE-TEST Introduction Importance, use and reliability of assessment methodologies The organizational environment has changed o Organizational complexity o Productivity expectations o Interdependence Contextual use of assessments within HR functions o Recruitment and selection o Talent and succession management o Learning and development Effectiveness and reliability of assessment tools and methods Skills, abilities and certifications for assessors DAY TWO: Position requirements and assessment frameworks Analysis of position requirements o Job description analysis o Job analysis interview o Competency analysis Defining, prioritizing and leveling of technical and behavioral competencies Aligning assessments criteria with business objectives Development of assessment frameworks DAY THREE: Psychometrics, questionnaires and tests Definition and possible uses Psychometrics o 'DISC' model o Personality versus ability assessments o Candidate report analysis o Vendor selection criteria o Reliability and drawbacks Motivation and engagement assessment questionnaires o Job fit facets o Organizational fit facets o Aspiration and engagement questionnaires 360 and 180 degrees assessments Knowledge and skill assessment tests HM082 Rev.002 CMCT COURSE OUTLINE Page 3 of 5

4 DAY FOUR: Types and effectiveness of interviews Structured interviews o Definition and possible use o Development of interview guides and answer evaluation guides o Reliability and possible drawbacks Competency based interviews o 'STAR' approach for data collection o Interview guides o Questioning techniques o Quantification of results Selection methodologies o Matrix approach o Gap analysis approach DAY FIVE: Assessment and development centers Assessment versus development centers Center exercise selection criteria o In-tray o Fact finding o Analysis o Group Center design and administration Qualitative and quantitative reports Course Conclusion POST-TEST and EVALUATION Training Requirement: Hand s on practical sessions, equipment and software will be applied during the course if required and as per the client s request. Training Methodology: This interactive training course includes the following training methodologies as a percentage of the total tuition hours:- 30% Lectures, Concepts, Role Play 30% Workshops & Work Presentations, Techniques 20% Based on Case Studies & Practical Exercises 20% Videos, Software & General Discussions Pre and Post Test HM082 Rev.002 CMCT COURSE OUTLINE Page 4 of 5

5 Training Certificate(s): Internationally recognized certificate(s) will be issued to each participant who completed the course. Training Fees: As per the course location - This rate includes participant s manual, hand-outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day. Note: The 5% VAT (Value Added Tax), will be effective starting 01st of January 2018 as per the new regulation from the UAE Government. The VAT applies for all quotation both for local and abroad. Training Timings: Daily Timings: 07:45-08:00 Morning Coffee / Tea 08:00-10:00 First Session 10:00-10:20 Recess (Coffee/Tea/Snacks) 10:20-12:20 Second Session 12:20-13:30 Recess (Prayer Break & Lunch) 13:30-15:00 Last Session For training registrations or in-house enquiries, please contact: Aisha Relativo: aisha@cmc-me.com Tel.: or Mob.: Training & Career Development Department HM082 Rev.002 CMCT COURSE OUTLINE Page 5 of 5