CASE FOR CHANGE AUTONOMOUS RAIL VEHICLE & HUMAN FACTORS. TLI TRANSPORT AND LOGISTICS TRAINING PACKAGE Rail Industry Reference Committee

Transcription

1 CASE FOR CHANGE AUTONOMOUS RAIL VEHICLE & HUMAN FACTORS TLI TRANSPORT AND LOGISTICS Rail Industry Reference Committee 1

2 A. ADMINISTRATIVE INFORMATION Industry Reference Committee submitting the Case for Change Rail Industry Reference Committee (IRC) Skills Service Organisation responsible for preparing the Case for Change Australian Industry Stards Limited (AIS) Development of the Case for Change This Case for Change developed by the Rail IRC, is focused on, but not limited to, setting out the strategic evidentiary case (including an analysis of the level of industry support) for reviewing existing developing new TLI Transport Training Package products, relevant to: New Units of Competency Skill Set for the operation of autonomous Train / Rail Vehicle New Units of Competency Skill Set for the management of human factors for rail safety work, network control, train operations customer service. The Case for Change was developed in consultation with Rail stakeholders. The Case for Change was also developed with consideration of the Training Package Development Endorsement Process Policy. It outlines the requirements for change to ensure that the AISC can make decisions on the proposed work, based on robust evidence. The Rail TLI Transport Training Package products listed in Attachment A, are proposed for development as part of this Case for Change. This includes: Four to six new Units of Competency Two new Skill Sets Products reviewed developed because of this Case for Change will be integrated with the wider suite of Rail qualifications, within the next release of the Transport (TLI) Training Package. B. THE CASE FOR CHANGE Drivers for change This Case for Change is predicated on the following drivers. These are: Autonomous Trains Rail Vehicles Skill Set The increasing requirement in the Rail industry, for safe skilled operation of autonomous trains rail vehicles To ensure that the maximum benefits are achieved from the use of autonomous trains rail vehicles, including enhanced safety greater efficiency 2

3 Human Factors Skill Set Human factors influence how people do their jobs. The split-second decision making required in emergency rail situations requires the consideration of human factors to ensure a safe outcome. The dangerous nature of rail safety work requires a holistic approach to ensuring the safety of workers public commuters. The changing dynamic in the Rail industry requires these skills to provide additional safety to workers commuters. This will enable rail workers to communicate, make sound decisions deal with emergencies achieving the best possible outcome. Knowledge of Human Factors helps people to better underst how they approach tasks, the potential errors that may occur, how their approach can be improved to control mitigate against these errors Recommended changes The Rail IRC recommends that the products listed in Attachment A be approved for development, based on the following evidence: Autonomous Trains Rail Vehicles Skill Set Skilled operators are required for the safe operation of autonomous trains rail vehicles Training is required to ensure that the integration of autonomous trains rail Vehicles does not cause issues on the rail system or put at risk the current human operated trains rail vehicles Provide the skills knowledge for Incident recovery procedures for autonomous trains rail vehicles, including fault identification rectification Human Factors Skill Set Social personal skills, such as communication decision making which complement technical skills, are critical for safe efficient rail operations Operators are required to deal with manage the public ensuring their safety whilst on the rail network Knowledge of human factors can help to reduce likelihood of errors, build more error tolerant more resilient systems, thereby increasing safety. The Rail industry has gained considerable knowledge about the limiting factors to human performance significant insights into how to use errors, failures accidents as learning tools. C. INDUSTRY SUPPORT FOR CHANGE Stakeholder Consultation Key individual group stakeholders who were consulted, or provided information in the development of this Case for Change over the period of April 2017 to the 2 nd of February 2018 are included in Attachment B. The information contained within the Case for Change was made 3

4 available to the public, industry stakeholders State Training Authorities for comment feedback through the Australian Industry Stards website registered stakeholder communications, over the period 12 th January 2018 to the 29 th January The Rail IRC reviewed approved this Case for Change on [To be signed off]. Overview of the issues identified Autonomous Trains Rail Vehicles Skill Set Autonomous vehicles are vehicles which can drive themselves. With the Rail industry transitioning to autonomous trains rail vehicles where appropriate, there is a need to identify the skills knowledge required in the Rail Training Package. Currently there are no qualifications or Units of Competency in the TLI Training Package that address the skill or knowledge requirements involved with autonomous Rail vehicles. There are no existing Units of Competency to be reviewed in this development Human Factors Skill Set Human factors refer to environmental, organizational job factors, human individual characteristics. A skills need has been identified for the management of human factors for rail safety workers, has been extended to encompass customer service staff network controllers. Rail safety work is dangerous, particularly for those working on track, or those responsible for track work train movements on the rail corridor. Skills knowledge in human factors which influence the behaviour at work can impact the health safety of workers consumers. With the Rail industry growing the increased use of automation, the inclusion of these skills will enhance public confidence in the safety of the Australian Rail network. There are no existing Units of Competency are to be reviewed in this development. Issues sensitivities There are no residual issues identified by the Rail IRC that have not been addressed within this Case for Change. Feedback was received during the consultation period that expressed support for the proposed Case for Change, with no dissenting views raised to the Rail IRC for consideration. D. IMPACTS OF CHANGE Workforce Autonomous Trains Rail Vehicles Skill Set The rail industry employs more than 55,500 people, comprising private public operators, passenger freight operators, track owners managers, manufacturers suppliers that 4

5 operate in urban, regional, rural areas of Australia. The rapidly increasing technology across the industry requires employees to underst how to operate or use the technology how to address the system failures that will affect their specific job role. Registered Training Organisations may need to apply for an addition to scope for the new training products will need access to autonomous rail vehicles. This can be achieved through industry partnerships. Identification of benefits of change Rail stakeholder consultation to date, has identified that the proposed changes to the Rail TLI Training Package products will result in the following benefits to the Rail industry: Safer network operation of autonomous trains rail vehicles Seamless Integration of autonomous trains rail vehicles into the rail network Pre- Post-journey autonomous trains rail vehicle setup deconstruction skills knowledge is available to the Rail industry, ensuring safety productivity Major efficiency increases with the ability to run trains closer together Skilled rail network controllers for autonomous rail transport operations Positive public perception of autonomous rail transport Human Factors Skill Set The Rail industry employs more than 55,500 people, comprising private public operators, passenger freight operators, track owners managers, manufacturers suppliers that operate in urban, regional, rural areas of Australia. This Skill Set will lead to improved safety operational efficiency through the reduction management of human error, at both the personal organisational level. Registered Training Organisations may need to apply for an addition to scope for the new training products will need to develop training materials. Identification of benefits of change Rail stakeholder consultation to date, has identified that the proposed changes to the Rail TLI Training Package products will result in the following benefits to the Rail industry: Increased ability for operators to stay calm under pressure situations Improved communication Reduction in human error improvement in understing of how factors such as pressure, workload fatigue may influence worker decision making Improvement in teamwork, productivity performance Enhanced decision making in emergency situations Increased self-awareness Continuous improvement in the level of safety in the rail industry Reduction of out unnecessary cost Improved business performance 5

6 Identification of risks of not implementing proposed change Autonomous Trains Rail Vehicles Skill Set Rail stakeholder consultation to date has identified that not implementing the proposed changes to TLI Training Package products will result in the following risks to the Rail industry: A delayed roll out of the use of autonomous trains rail vehicles Less than efficient use of fault rectification of autonomous trains rail vehicles adding additional financial burden to the sector A less effective efficient network Safety issues will increase for rail workers the public A public perception of unsafe means of transport Human Factors Skill Set Rail stakeholder consultation to date has identified that not implementing the proposed changes to TLI Training Package products will result in the following risks to the Rail industry: Higher incident accident rate on the rail network influencing psychological factors of workers consumers Risk of performance behavioural health reductions due to inadequate cooperation, coordination, communication, psychosocial adaptation within a team Higher costs to the rail industry due to human factors incidents being ignored or poorly understood Poorer safety culture Proposed approach estimated timeframes for undertaking development work Completion of all development work is proposed to be undertaken over the period [insert dates]. The Rail IRC intends to submit a TLI Transport Training Package Case for Endorsement with supporting material for submission to the AISC before January 31 st 2019 E. IMPLEMENTING THE COAG INDUSTRY AND SKILLS COUNCIL (CISC) REFORMS FOR S This Case for Change addresses the COAG Industry Skills Council suite of reforms to the Training Package system in response to the Review of Training Packages Accredited Courses in the following manner: Removing obsolete superfluous qualifications from the training system to make it easier for consumers to find the training relevant to their needs. 6

7 o This case for change does not propose the removal of any obsolete or superfluous Maritime Training Package products. Making more information available about industry s expectations of training delivery, to training providers to improve their delivery to consumers, to enable them to make more informed course choices. o An overview of TLI Rail training delivery information relevant to human factors the operation of autonomous rail vehicles, including any regulatory requirements, will be included in the supporting Companion Volume Implementation Guide. Ensuring the training system better supports individuals, to move easily from one related occupation to another. o These training products will assist workers to move between sectors within the Rail industry, potentially the Transport, Aviation Maritime industries. Improving the efficiency of the training system by creating units that can be owned used by multiple industry sectors housing these units in a work participation bank. o [insert response] There will be no prerequisites in Units of Competency in the proposed skill sets. Units of Competency can be easily imported into other industry qualifications. Industries such as Agriculture other Utility industries should find the Units of Competency applicable to their industry. Fostering greater recognition of skill sets. o These Skill Sets will provide unique skills that could be used in various industries. The Skill Sets will provide the ability to achieve the required skills for a job role without the need to complete the full qualification or to be used to complement a qualification, such as Train Driving. Ensuring that accredited courses fill the gap in Training Packages provide for training courses to be developed as quickly as industry needs them support niche skill needs. o This Case for Change does not propose a requirement for development of an existing or proposed accredited course. Industry Reference Committee Signoff This Case for Change was agreed to by the Rail IRC: Rail IRC Chair 12 January

8 ATTACHMENT A PRODUCTS Australian Industry Stards Contact details: Chief Operating Officer, Australian Industry Stards Date submitted: 12 January 2018 DEVELOP YEAR CODE NAME PRODUCT CODE TITLE COMMENTS REVIEW STATUS CHANGE REQUIRED DEVELOP 2 SKILL SETS TLI Transport Skill Set TLI Autonomous Rail vehicle operation To address Automation progression within the Industry New development TLI Transport Skill Set TLI Management of Human Factors To address the impacts of Human Factors within the Rail Industry New development 8

9 DEVELOP YEAR CODE NAME PRODUCT CODE TITLE COMMENTS REVIEW STATUS CHANGE REQUIRED DEVELOP 3 UNITS OF COMPETENCY AUTONOMUS RAIL VEHICLE OPERATION TLI Transport Unit of Competency TBA Preparation for an autonomous journey New TLI Transport Unit of Competency TBA Decommission after an autonomous journey New TLI Transport Unit of Competency TBA Provide recovery service to an autonomous train New DEVELOP YEAR CODE NAME PRODUCT CODE TITLE COMMENTS REVIEW STATUS CHANGE REQUIRED DEVELOP 1-3 UNITS OF COMPETENCY HUMAN FACTORS TLI Transport Unit of Competency TBA TBA New 9

10 DEVELOP YEAR CODE NAME PRODUCT CODE TITLE COMMENTS REVIEW STATUS CHANGE REQUIRED DEVELOP 1-3 UNITS OF COMPETENCY HUMAN FACTORS TLI Transport TLI Transport Unit of Competency Unit of Competency TBA TBA New TBA TBA New 10

11 ATTACHMENT B NATIONAL CONSULTATION State Training Authorities Name Organisation Method Scale of Consultation Guy Valentine Department of Education, Training Employment - Skills Investment Market Strategy Provided draft Case for Change Liam White Education & Training, ACT Government Provided draft Case for Change Lisa Barron Department of Training Workforce Development Provided draft Case for Change Lucinda Pita Department of Training Workforce Development Provided draft Case for Change Nelson Brown Department of Trade, Business Innovation Provided draft Case for Change Marina Borrello Skills Employment Department of State Development Provided draft Case for Change Lee Carter Department of Education Training Provided draft Case for Change Linda Seaborn Skills Tasmania, Department of State Growth Provided draft Case for Change Bec Evans Skills Tasmania, Department of State Growth Provided draft Case for Change 11

12 Susan Bearfield Department of Industry Provided draft Case for Change Son Ly Department of Industry Provided draft Case for Change Industry Training Advisory Board NAME ORGANISATION METHOD AND SCALE OF CONSULTATION Terry Lawler Industry Skills Advisory Council, NT (ISACNT) Provided draft Case for Change Romana Hutchinson TDT South Australia Provided draft Case for Change Jillian Dielesen Training Council (LTC) WA Provided draft Case for Change Siobhan McCarville TLI Connect QLD Provided draft Case for Change Debbie Joyce Automotive Training Board (Transport & Industry Skills Council NSW ITAB) Provided draft Case for Change Ken Brennan Transport Industries Skills Council (TISC) ACT Provided draft Case for Change Rail Industry IRC NAME ORGANISATION METHOD AND SCALE OF CONSULTATION Brad Gidden Level Crossing Removal Authority (Victoria) IRC meetings, s phone conversations Brian Appleby Public Transport Authority - Government of Western Australia IRC meetings, s phone conversations Carol Hendrick Queensl Rail IRC meetings, s phone conversations 12

13 Gary Talbot Rail, Tram Bus Union Australia (RTBU) IRC meetings, s phone conversations Jocelyn Edwards Transport for NSW IRC meetings, s phone conversations John Blower John Holl Group Pty Ltd IRC meetings, s phone conversations Laurell McLean Pacific National IRC meetings, s phone conversations Natalie Currey Australasian Railway Association IRC meetings, s phone conversations Nick Dickinson Metro Trains Australia IRC meetings, s phone conversations Nicole Catterson Australian Rail Track Corporation (ARTC) IRC meetings, s phone conversations Paul Daly Rail Industry Safety Stards Board (RISSB) IRC meetings, s phone conversations Steven Lalic Department of Planning, Transport Infrastructure, SA IRC meetings, s phone conversations Public Stakeholders NAME ORGANISATION METHOD AND SCALE OF CONSULTATION General Public Request for public feedback AIS website registered stakeholder alerts over [INSERT PERIOD] 13