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1 VACANCY Job Title: Hours: Ageing Better Middlesbrough - Outreach Project Team Lead 37 hours per week Duration: Temporary contract until 31 st March 2017 Salary: 24,472-27,123 (starting salary 24,472) Location: Middlesbrough Community Fire Station Cleveland Fire Brigade is looking for highly motivated individual to join its Commissioned Services Team. Funded by the National Lottery through the Big Lottery Fund, Ageing Better Middlesbrough aims to fundamentally change the way in which people over 50 have access to the rest of their community. We believe that together we can produce long-term, significant changes that will connect older people to their peers and community resources, preventing loneliness and isolation more effectively for more people. The Outreach Project will be the first point of contact for some of the loneliest and most isolated people in Middlesbrough. We are looking for an individual that can support and manage skilled and experienced outreach workers to effectively engage people, mostly in their own homes. They will help them to overcome the barriers that have prevented them from reconnecting with other people and their communities. If you have experience of engaging with some of the most hard to reach individuals in local communities and delivering one to one support that is person centred, strength based and makes a difference to people, then we would like to hear from you. To download an application form and information pack visit alternatively you can recruitment@clevelandfire.gov.uk or contact the Human Resources Department on Closing Date: 1700 Hours on Thursday 5 th November 2015 Assessment/Interview: Monday 16 th to Wednesday 18 th November 2015 Applicants who have not been contacted by 17 th December 2015 should assume they have been unsuccessful. Visit for more vacancies within this organisation

2 Personal Role Profile Role Title: Location: Purpose of Role: Key Responsibilities Ageing Better Middlesbrough Reporting To: Commissioned Services Manager Outreach Project Team Lead Middlesbrough Community Fire Role/Grade: Grade F Station Lead in the delivery of the Service s Outreach project for the Ageing Better Middlesbrough programme in partnership with Middlesbrough and Stockton Mind. Enabling the Fire Authority to meet its statutory duties and to improve community safety by management and development of a team of Outreach Project Workers supporting lonely and isolated older people in Middlesbrough. Ensure the Brigade complies with relevant legislation and guidance particularly in relation to vulnerable persons and data protection 1. Management and development of a team of specialist Outreach Project Workers 2. Responsibility for delivery of Ageing Better Middlesbrough Outreach Project targeted outcomes 3. Responsibility for processing and maintaining records relating to clients of the Ageing Better Middlesbrough Outreach Project 4. Development of partnerships with key agencies linked to delivery of Ageing Better Middlesbrough 5. Contribute to the quality assurance process and lead partner management relationship with Middlesbrough and Stockton Mind for the Ageing Better Middlesbrough programme 6. Liaise with station personnel and key agencies on issues related to lonely and isolated older people in the Middlesbrough area 7. Evaluation of work activities linked to the delivery of the Ageing Better Middlesbrough Outreach Project and production of reports as and when required 8. To wear the workwear uniform in accordance with the Dress & Appearance Policy and Procedure 9. Take part in Personal Development Reviews and complete Personal Development Records in accordance with Brigade procedure 10. Maintain relevant skills and knowledge aligned to key responsibilities and National Occupational Standards to determine continued maintenance of competence in role 11. Support and promote equality and diversity, respect and dignity for all staff and members of our local communities in line with Brigade policy 12. Carry out all duties as detailed in the Brigade s Health & Safety Policy

3 Role Map of National Occupational Standards Nos Modules Lead the work of teams and individuals to achieve their objectives Maintain activities to meet requirements Manage information for action Take responsibility for effective performance Support the development of teams and individuals Investigate and report on events to inform future practice Support the efficient use of resources Respond to poor performance in your team Work in partnership to minimise risks to the community Plan and implement activities to meet service delivery needs Exchange information to ensure effective service delivery Provide information to support decision making WM1 WM2 WM3 WM4 WM5 WM6 WM9 WM11 FSB9 EFSM10 EFSM20 EFSM TO 009, 014, 018, 026, 048, 056 to 065, 070, 073, 074 Personal Qualities and Attributes (PQAs) Commitment to Diversity and Integrity Promotes and manages diversity and demonstrates a fair and ethical approach in all situations Openness to Change Proactively supports change, seeking opportunities to promote improved organisational effectiveness Confidence and Resilience Consistently projects and promotes a confident, controlled and focused attitude in highly challenging situations Working with others Leads, involves and motivates others both within the Fire & Rescue Service and in the community Effective communication Communicates effectively, both orally and in writing Commitment to Development Committed and able to develop self, individuals and teams to improve organisational effectiveness Problem Solving Understands and applies relevant information to make appropriate decisions which reflect key priorities and requirements Situational Awareness Maintains an active awareness of the environment to promote safe and effective working Commitment to Excellence Leads groups to achieve excellence by the establishment, maintenance and management of performance requirements Planning and implementing Creates and implements effective plans to deliver a range of organisational objectives Signatures Approved by: Line Manager Agreed by: Post Holder Authorised by Head of L&D Date: Date: Date:

4 CLEVELAND FIRE BRIGADE Qualifications/ Attainments PERSONAL SPECIFICATION Ageing Better Middlesbrough Outreach Project Team Lead Essential Excellent numeracy & literacy skills Good academic background up to A Level standard or evidence of continued professional development How Measured Desirable Educated to Degree level How Measured Driving Licence Experience and Knowledge Experience of effective communications with a wide range of people Experience of managing people Experience of delivering and managing one to one support that is person centred and strength based Experience of presenting at and managing meetings Experience of staff development Knowledge of relevant safeguarding legislation Interview Skills and Competence PC literate, familiar with IT packages particularly word, excel and powerpoint and able to work with case management software Application; Organisational skills, including ability to work with competing demands, forward plan and task management skills to manage workload effectively to meet organisation priorities and deadlines Leadership skills, including the ability to engage

5 and empower staff and external stakeholders Excellent interpersonal and presentation skills Personal Qualities Other Requirements Tactfully deal with sensitive situations Self motivated Able to work in a team Ability to mediate, facilitate and negotiate Commitment to Equality and Diversity Commitment to Health and Safety Application;

6 CLEVELAND FIRE BRIGADE AGEING BETTER MIDDLESBROUGH OUTREACH PROJECT TEAM LEAD NATIONAL JOINT COUNCIL FOR LOCAL GOVERNMENT SERVICES CONDITIONS OF SERVICE Contract: Temporary until 31 st March 2017 Role/Grade: Grade F ( 24,472-27,123) Payment of Salary: Direct to Bank or Building Society on the 15 th day of each month Annual Leave: 26 days rising to 31 after 5 years continuous service Hours of Work: 37 hours each week (an annualised hours working scheme is in operation) Pension Arrangements: Career Average Local Government Pension Scheme (Optional) Car User Status: A pool car will be made available for business use as necessary Uniform: A full uniform will be provided The successful candidate will be required to undergo an Enhanced DBS check