PLACEMENT NOTICE. Dated, Sabroom, the 5 th March, 2019

Transcription

1 Government of Tripura Michael Madhusudan Dutta College Sabroom, South Tripura Tripura webpage: Dated, Sabroom, the 5 th March, 2019 PLACEMENT NOTICE Fidelity National Financial will conduct a Pool Campus Drive on 19 th March at ICFAI University Tripura. All graduate students studying in final year and also recently passed out students of various streams can participate in the job opportunity. The details are attached below. Interested applicants can contact Ms. Sanchita Roy, or the undersigned in case of any queries. Sudip Bhattacharjee Assistant Professor & Convener Career Development Center Faculty of Management Studies The ICFAI University Tripura Kamalghat, Mohanpur Pin: Mobile: Phone No Ext: Principal-in-charge Michael Madhusudan Dutta College Sabroom, South Tripura

2

3

4 FNF India FNF India Private Limited is wholly owned subsidiary of Fidelity National Financials USA whose headquarters are in Jacksonville Florida. FNF India was established in Bangalore, India in 2005 to augment the US-based workforce with best-in-class services delivered via cost-effective execution and with a full complement of quality controls.

5 Mission Statement Augment US based workforce with high quality, cost efficient resources that deliver best in class outsourcing services.

6 FNF India BPO Operations Operations Overview Initiatives & FNFI Technology Services ADM Operations Overview

7 BPO Operations

8 BPO Operations- Operations Overview Operations team with 2700+skilled resources Based out of Bangalore, India Part of FNF Network - Secured & Compliant Accreditations ISO 27001: 2013 certified Services Offered Title Plant Title Insurance Mortgage Services

9 What We are Looking For Smart Individuals with the aptitude to learn and excel Someone with Good typing skills with a typing speed of 30 WPM and accuracy of greater than 90% Good decision making and analytical skills Basic understanding of MS Office tools Flexible to work in shifts

10 Technology Services ADM (Application Development Management)

11 ADM - Operations Overview Technology team with 300+ skilled resources Application Development and Support Services Support projects 80+ Managing relationship with stakeholders at stateside 60+ Technology Competencies

12 THANK YOU

13 Human Resources

14 Captive Business Unit of World s largest Title Insurance Company, Fidelity National Financial Inc. Ranked #274 on Fortune 500 list FNFI Operations initiated in 2008 (FNF acquired Fortune InfoTech) Over 1200 work locations across US ISO certified- follows ISMS- (Information Security & Management Systems policies) employees across Bangalore About FNF

15 Awards & Accolades Year Category Awarded by 2010 Organization with Innovation in HR Practices Asia Pacific HRM Congress Best Employer; Operational Excellence & Quality Exemplary Leadership & Institution Building Outstanding Leadership CEO with HR Orientation Organization with innovation in HR Practices Labor & Employee Engagement Best US-based Company in India Organization with Innovation in HR Practices Fun At Work Award CSR Excellence Certificate of Merit CHRO of the Year/Excellence in HR Leadership BPO Excellence (Stars of the Industry Awards) Asia Pacific HRM Congress India Human Capital Summit Asia Pacific HRM Congress Asia Pacific HRM Congress World CSR Congress Indo American Chamber of Commerce World HRD Congress World HRD Congress World HRD Congress The Golden Globe Tigers

16 Working at FNFI August

17 Life at FNFI FNFI offers a work environment that allows employees to strike a work/life balance that meets their needs You can manage your career through development programs. You can be creative and be recognized. You will work with best-in-class coworkers. You may have the opportunity to work with global team.

18 Our People Promise FNFI helps great people grow. We develop strong leaders who trust and respect our people, give them opportunities to stretch and achieve, and reward those who focus on the customer, drive innovation and help FNFI win.

19 Training and Organization Development Focus is on you Focus is on YOU

20 Vision for Performance Excellence Drive a performance-based culture that recognizes and rewards employees based on demonstrated performance Continually assess, measure, and update the performance of the Employees to meet changing competitive needs and achieve the business objectives

21 .Every Job is a self portrait of the person who did it Autograph your work with excellence

22 A Paradigm Shift Conventional Approach FNF Approach No structured training delivery Subject Matter Experts to deliver process training for effective Knowledge Transfer Learning by Discovery Learning through a Structured Approach Competency through Experience Basic Competency as a Pre Requisite Knowledge is scattered Knowledge is easily accessible Training as a department delivering role based training Training as a strategic organization continuous value addition to Operations

23 Learning and Development Every Thursday we have our communication & soft skills training at Hotel Marriott It is an entire day program which included breakfast, tea/coffee, Buffet lunch and High tea The employees are trained on Communication, etiquette, conflict management & time management Training includes role plays, activities, interaction & much more

24 Outbound Program Activities

25 Performance Management System

26 Performance Management Framework Strategy, Goals, Values & Behaviors Base Pay increases, based on performance Non-monetary recognition Set individual performance objectives based on cascading company strategy, FNFI s goals, business objectives and required job results. Raise the bar to maintain competitive and leading performance Conduct an annual review of all employees based on results and behaviors exhibited. Provide fair and accurate informal feedback from knowledgeable sources, engaging in ongoing two-way dialogue.

27 Voice of Employee (VoE)

28 VoE: Voice of Employee The VoE Survey is the result of FNFI's commitment to both ask for and act upon workforce feedback. The feedback collected from this survey Provides a baseline for improvements Also is a critical resource for business planning, management decision making, and developing company strategy Purpose: to give you the opportunity to express your current opinions about a number of key issues related to working at FNFI

29 Financial Benefits Offered TRANSPORT ALLOWANCE Free transport facility during shift hours Those who do not opt for transport, they get INR 1,500 every month as transport allowance Amount Rs 5000 WEDDING BENEFITS Eligible Population Operations : ATLs & below EMPLOYEE REFERRAL BONUS Employees can refer candidates from the very first day of their joining Referral bonus varies from INR 2,000 to INR 20,000 depending on the level at which they are hired LEAVE ENCASHMENT 30 Days/year 15 days encashment ATTENDANCE INCENTIVE Rs 8000 Operations : Team Leaders and Above Employees who do not take any leave in a month are eligible for INR 500 for that month INR 300 If Attendance short by 1 day

30 INSURANCE,HEALTH & WELLNESS BENEFITS MATERNITY LEAVE : 26 Weeks PATERNITY LEAVE : 5 Days MEDICAL INSURANCE : INR (Top up option of 2L, 3L & 5L) LIFE INSURANCE : INR 690,000 BEREAVEMENT LEAVE : 5 Days (Only for immediate members) ADOPTION LEAVE : 12 Weeks for Females; 5 Days for Males

31 OTHER BENEFITS Training and Upskilling Flexibility at Work Employee-Friendly Policies Charted Career Paths for Freshers Onshore Travel Opportunities Certification Courses

32 WORK CULTURE Fun Fridays Fresh Eyes Learn from Leaders Breakfast with the Boss Voice of Employee Survey Health and Fitness Camps Policy Awareness Sessions Knowledge Sharing Sessions An environment which provides enough room to showcase your talent not just on technical grounds but extra-curricular as well Quarterly Sports Tournaments, and many more!!!

33 GLIMPSE OF FNFI S WORK CULTURE

34 August

35 THANK YOU

36 Analyst PROFILE SUMMARY ORGANIZATIONAL PROFILE INDIVIDUAL PROFILE DEPARTMENT Operations YEARS OF EXPERIENCE 0-3 years REPORTING TO Lead/ Assistant Lead QUALIFICATION Any Graduate ROLE Lead / Assistant Lead JOB CONTENT a. Key Responsibilities: Receive and process orders through the online portal o Collate the necessary documents using various applications o Verify and update the information as required o Enter information as per the data in the applications Modify and correct techniques as per the feedback/training received from supervisors or the quality team Adhere to the productivity, quality and timelines standards defined to ensure Service Level Agreements (SLAs) are met with no penalty b. Key Skills and Requirements: Good typing skills with a typing speed of 30 WPM and accuracy of greater than 90% Good decision making and analytical skills Basic understanding of MS Office tools Flexible to work in shifts

37 We re eager to have you on-board! Spread the word and send your CVs through Whatsapp (Phone Number): or Mail your CVs to