WOMEN S HEALTH VICTORIA POSITION DESCRIPTION. WHV Enterprise Agreement 2018 Level 3 Classification

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1 WOMEN S HEALTH VICTORIA POSITION DESCRIPTION Title Classification Team Work location Project Coordinator - TV Mesh WHV Enterprise Agreement 2018 Level 3 Classification Support Services Based at Level 8, 255 Bourke St, Melbourne Employment type Part-time (0.6 EFT), fixed-term to 31 December 2018 Salary Position reports to $76,067 p.a. (pro-rata) Manager Support Services Date Approved January ORGANISATIONAL ENVIRONMENT Women s Health Victoria (WHV) is a statewide not for profit organisation dedicated to improving health outcomes for women in Victoria. In addition to providing advocacy, training and health promotion, WHV also provides a number of direct women s health information services. WHV has been chosen by the Victorian Government to deliver peer to peer support groups for 12 months for women affected by transvaginal mesh surgery. Transvaginal polypropylene mesh (TV mesh) has been used to manage and treat pelvic organ prolapse in women for more than 20 years. This net like substance provides support to repair weakened or damaged internal tissue. It is intended to be permanent and for the body s own tissue to grow into the mesh. TV mesh is used to treat pelvic organ prolapse (such as bladder, bowel or uterine prolapse) and stress urinary incontinence, often common after childbirth, when non-surgical treatment options have been unsuccessful. For many women, this procedure is successful. However, some women develop significant and debilitating complications following surgery or many years later. These complications include but are not limited to: Acute and chronic pain Chronic infection Incontinence (bladder and bowel) Damage to tissue (erosion) and surrounding organs (perforation) Psychological trauma. Peer Support has long been recognised as a valuable support response in many sectors. The idea that someone else has walked in similar shoes, even if their lived experience has been different, cannot be underestimated and there are often many similarities. Peer Support offers non-judgemental, empathic and authentic support. It can acknowledge the experience of others while providing emotional and practical support. Page 1 of 5

2 The key objectives of this project are to: Design and deliver a series of therapeutic peer to peer support groups for women affected by transvaginal mesh surgery across Victoria with a qualified health professional. Use a co-design approach to find out about the issues, long term support needs and preferences of women affected by TV mesh surgery. The project will work in close collaboration with women affected by TV mesh surgery, Jean Hailes for Women s Health, Health Issues Centre, the Australian Continence Foundation and the Victorian Government. 2. POSITION OBJECTIVES 2.1 To coordinate peer to peer support groups in metropolitan and regional Victoria. 2.2 To coordinate a range of administration, communication and monitoring activities relevant to the project. 2.3 To provide client centred / woman centred, non-directive support to women in complicated and difficult circumstances. 2.4 To contribute to the strategic development of services to meet the needs of women affected by mesh surgery. 3. KEY RESPONSIBILITIES 3.1 Coordinate peer to peer support groups Work with the health professional to implement group work programmes Identify potential locations to hold group meetings in metropolitan and regional Victoria Identify and work with partners to find suitable venues and undertake all logistics required venue booking, catering, presentation and stationery needs, invites, attendance, agendas etc Identify key stakeholders in each area to increase awareness and ensure ongoing support of women post the group work Identify barriers and enablers for affected women to participate in the project Develop key promotional material and distribute via agreed channels Engage consumers in the planning, design, delivery and evaluation of the group process Ensure services are provided in a non-judgemental, professional and sensitive way to meet the diverse needs of women Develop and maintain any specific work procedures for effective delivery of the project Ensure the service is compliant with relevant health and privacy legislation Establish and manage a database and records management systems. 3.2 Coordinate administration, communication and monitoring activities Provide secretarial support for key meetings, group work and governance committees Respond to enquiries about the project Keep records as required Set up and maintain mail lists of consumers and other key stakeholders Work with the manager and communication coordinator to develop appropriate communication materials for promotion, web etc Establish and manage any digital platforms such as Twitter, FaceBook Develop an online newsletter Collect data relevant to the project including group attendance, enquiries, feedback forms and session evaluations etc and undertake data analysis as required Prepare relevant reports, submissions, media and general correspondence as required for internal and external purposes. Page 2 of 5

3 3.3 Relationship and Partnership Development Foster positive and sustainable stakeholder engagement with Government and nongovernment agencies and services Work with key partners to identify, develop and disseminate information for consumers and to promote the groups. 3.4 Strategic development Contribute to environmental scanning, knowledge management and research to build an evidence base and inform strategic planning and future program options Engage in external working groups relevant to the project Work with the Manager and PHP team in relation to broader policy issues about gender and health as they relate to TV mesh surgery. 4. RESPONSIBILITIES CARRIED OUT BY ALL STAFF 4.1 Problem solving of day to day issues as they arise. 4.2 Promotion of WHV and its programs. 4.3 Participation in WHV strategic and operational planning processes. 4.4 Contribution to WHV s capacity to deliver its goals, enabling and supporting high performing teams and fostering productive relationships with others. 4.5 Participation in the WHV Staff Development Scheme including setting of performance measures, skills development plan and performance appraisal feedback system. 4.6 Provision of verbal and written reports, and activities data as appropriate, on progress across all areas of responsibility. 4.7 Undertaking other duties as directed. 4.8 Active involvement in a learning organisation including continuous quality improvement, policy development and review and accreditation processes. 4.9 Working within organisational policies, procedures and the Enterprise Agreement Accountability for maintenance of a safe working environment. 5. ORGANISATIONAL RELATIONSHIPS 5.1 Internal Manager Support Services PHP Team and other WHV staff. 5.2 External External facilitator, Department of Health & Human Services, consumers, Jean Hailes for Women s Health, Health Issues Centre, Continence Foundation, women s health services and other health professionals/support services Other external organisations as agreed with the Manager. 6. ACCOUNTABILITY Accountable for delivering the position objectives and the project work plan as agreed. 7. EXTENT OF AUTHORITY Within the scope of the position, supervise support staff and /or volunteers/students as required from time to time. 8. EMPLOYMENT CONDITIONS, SALARY, HOURS AND PROJECT TIMEFRAME This is a fixed-term part-time position working three days per week until 31 st December 2018 (0.6 FTE). Working days and times require some flexibility to deliver project activities. The position is classified as a Level 3 and attracts a salary of $76,067 per annum (pro-rata). WHV Enterprise Agreement 2018 conditions and salary apply. In addition, employer superannuation guarantee and access to salary packaging applies. You may be required to under a criminal records check. Page 3 of 5

4 9. WHV ENTERPRISE AGREEMENT CLASSIFICATION LEVEL 3 AND DEFINITION WHV Enterprise Agreement 2018, Level 3 Classification definition is as follows: 9.1 Work is likely to be under limited guidance in line with a broad plan, budget or strategy. Responsibility and defined accountability for the management and output of the individual and for a defined function may be involved. The work of others may be supervised or teams guided or facilitated. 9.2 Work involves the exercise of a degree of autonomy and may involve the control of projects or programmes. Solutions to problems can generally be found in documented techniques, precedents and guidelines or instructions. Assistance is available when required. 9.3 Competency at this level involves the self-directed development of knowledge with broad knowledge across a number of areas and/or mastery of a specialised area with a range of skills. 9.4 Competencies are normally used independently and may be non-routine. Judgement and discretion is required in dealing with clients, services, operations and processes. 10. ENTERPRISE AGREEMENT LEVEL 3 COMPETENCIES FOR THIS POSITION 10.1 Knowledge of relevant legislation, policies and procedures of the service to assist decision making and guide problem solving Ability to set individual work area objectives and clarify client needs and expected results. The people, funds, materials and equipment needed to carry out this work are identified and set down in an action plan Ability to practice principles of equity and non-discrimination in all aspects of work. Ability to develop and maintain a cooperative work group Ability to convey information, develop networks and promote the organisation to obtain work as well as seek feedback on client satisfaction Ability to identify, gather, analyse and apply information to achieve goals of the work area. Ability to present information in a way which is understandable to an audience and identifies options and recommends appropriate action Ability to identify and assess workplace change and explain it to others. Ability to support people in adjusting to any workplace change Ability to achieve personal goals in the workplace and career progression. Feedback is sought on work performance and strategies for improvement are implemented. Honest and ethical behaviour is applied with clients and colleagues. 11. KEY SELECTION CRITERIA 11.1 Mandatory: Tertiary qualifications in health, social science or other relevant discipline Demonstrated understanding of consumer participation, advocacy and empowerment Experience in working with vulnerable population groups in a health or community setting Highly developed interpersonal skills and experience providing client centred / woman centred, non-directive and non-judgemental support including to people/women in complicated and difficult circumstances Excellent written and verbal communication skills Commitment to a feminist framework and principles of consumer participation Understanding of and expertise in the application of the social model of health as it relates to the diverse needs of women Proven ability to manage competing priorities and to work within deadlines Computer literacy including high level competency with MS Office products, use of databases and online research skills. Page 4 of 5

5 11.2 Desirable: Experience and understanding of peer support models Experience in the women s health sector/working with women Understanding/experience of trauma informed practice/trauma frameworks Experience with monitoring and evaluation including data analysis and writing clear concise reports for a variety of audiences. To Apply Applications can be made by submitting a cover letter, resume and responses to the Key Selection Criteria. Applications are to be made via to whv@whv.org.au and addressed to Dianne Hill. If you have any questions relating to this application contact Dianne Hill on Applications close midnight Sunday 11 th February WHV EO Exemption No. H102/2014 Page 5 of 5