UNIVERSITY OF THE WITWATERSRAND, JOHANNESBURG

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1 SCMD0068/02/XXXX UNIVERSITY OF THE WITWATERSRAND, JOHANNESBURG Certificate of Competence Faculty of Health Sciences School of Clinical Medicine This is to certify that Participant Name from Start Date to End Date has met the minimum requirements for competence in Human Resource Management for Healthcare Managers (details overleaf) Head, School of Clinical Medicine Dean, Faculty of Health Sciences Date of Issue: 13 June 2016

2 Name of course: Human Resource Management for Healthcare Managers Aims of the course: To broaden the perspective of healthcare managers by providing knowledge, skills and techniques that will empower them to make sound and informed human resource management decisions. Number of Notional Study Hours: 255 The University regards this as NQF Level 6 Course Content: Overview of Human Resources (HR) - Human aspect of business management - The organisation of work - The HR function in an organisation - Labour law Human Behaviour - Individual behaviour - Group behaviour - Teams - Reaction to stress in the healthcare workplace Human Resource Management - Strategies for designing and managing work in healthcare - Work performance and organisational design for healthcare entities Diversity - Diversity in the workplace - Broad-based Black Employment Equity - Gender - Disability Learning Outcome: Upon completion of the course participants should be able to: - Demonstrate an understanding of employment law - Describe HR information systems - Explain the employee life cycle and management thereof - Explain individual and group behaviour - Demonstrate insight into human aspects of business managemen - Discuss the value of diversity Method of Assessment: One formative assessment in class with a pass mark of 50% and weighting of 50% One summative assessment with a pass mark of 50% and weighting of 50%

3 SCMD0069/02/XXXX UNIVERSITY OF THE WITWATERSRAND, JOHANNESBURG Certificate of Competence Faculty of Health Sciences School of Clinical Medicine This is to certify that Participant Name from Start Date to End Date has met the minimum requirements for competence in Clinical Governance for Healthcare Managers (details overleaf) Head, School of Clinical Medicine Dean, Faculty of Health Sciences Date of Issue: 13 June 2016

4 Name of course: Clinical Governance for Healthcare Managers Aims of the course: To broaden the perspective of healthcare managers by providing knowledge, skills and techniques that will empower them to make sound and informed decisions to ensure that sound clinical governance prevails in their organisations. Course Content: The Economic History of Healthcare in South Africa Laws and Regulations Governing Healthcare in South Africa Regulatory Bodies Ethics Learning Outcome: Upon completion of the course students should be able to: - Describe the political economic history of South Africa - Explain the effect of the South African economy on current quality, cost and access to healthcare delivery - Identify the relevant laws and regulations governing the delivery of healthcare within the Healthcare environment. - Discuss the role of the professional bodies in healthcare in South Africa - Demonstrate an understanding of healthcare ethics and how they apply in the work situation. Method of Assessment: One formative class assessment with pass mark of 50% and weighting of 50% One summative assessment with pass mark of 50% and weighting of 50% Number of Notional Study Hours: 255 The University regards this as NQF Level 6

5 SCMD0070/02/XXXX UNIVERSITY OF THE WITWATERSRAND, JOHANNESBURG Certificate of Competence Faculty of Health Sciences School of Clinical Medicine This is to certify that Participant Name from Start Date to End Date has met the minimum requirements for competence in Accounting for Healthcare Managers (details overleaf) Head, School of Clinical Medicine Dean, Faculty of Health Sciences Date of Issue: 13 June 2016

6 Name of course: Accounting for Healthcare Managers Aims of the course: To provide healthcare managers with the required knowledge and skills that will empower them to plan for, and implement, appropriate financial and accounting decisions. Course Content: Principles of Accounting - The accounting framework - The relationship between costs and charging - Budgeting - Understanding financial statements Accounting in a Healthcare Environmnet - Management accounting - Costing clinical care - Pricing clinical care Clinical Performance - Clinical coding - Case mix analysis - Clinical cost benefit analysis - Financial and clinical performance Learning Outcome: Upon completion of the course, participants should be able to: - Explain financial statements and accounting reports - Describe the principles of budgeting - Calculate and interpret measurements of clinical costs and quality - Explain relevant measures of clinical performance Method of Assessment: One formative class assessment with a pass mark of 50% and weighting of 50% One summative assessment with a pass moark of 50% and a weighting of 50% Number of Notional Study Hours: 255 The University regards this as NQF Level 6

7 SCMD0071/02/XXXX UNIVERSITY OF THE WITWATERSRAND, JOHANNESBURG Certificate of Competence Faculty of Health Sciences School of Clinical Medicine This is to certify that Participant Name from Start Date to End Date has met the minimum requirements for competence in Health Economics for Healthcare Managers (details overleaf) Head, School of Clinical Medicine Dean, Faculty of Health Sciences Date of Issue: 13 June 2016

8 Name of course: Health Economics for Healthcare Managers Aims of the course: To broaden the perspective of healthcare managers by providing knowledge, skills and techniques that will empower them to contribute meaningfully to the delivery of health care services. Course Content: Economic Overview - Political economies - Macro and micro economic concepts - Competition and market dynamics in the private and public sectors. - Labour law, labour supply and demand dynamics Economic Aspects of Healthcare - Inflation, demand and supply dynamics in healthcare - Constitution of the Republic of South Africa - Taxation and healthcare - Costing and charging for healthcare - The economics of Healthcare as a commodity or human right - Economics of Fraud, Perverse Incentives and Transparency in healthcare - Assessing the economic value of healthcare. - Assessing the economic value of healthcare - The economics of tendering weighting of 50% One summative assessment with a pass mark of 50% and weighting of 50% Number of Notional Study Hours: 255 The University regards this as NQF Level 6 Learning Outcome: Upon completion of the course participants should be able to: - Describe the Political economies of South Africa and other African countries - Identify micro- and macro economic concepts - Explain monetary and fiscal policies - Describe the principles of labour economics and the concept of competitio - Discuss demand- and supply-driven inflation in healthcare - Discriminate between avoidable and unavoidable cost drivers in healthcare - Explain the economic cost/burden of disease, and the economic constraints on the Constitutional right to health - Demonstrate economic evaluation of treatments, the commoditisation of healthcare - Illustrate methods for funding the cost of healthcare Method of Assessment: One formative assessment in class with a pass mark of 50% and

9 SCMD0072/02/XXXX UNIVERSITY OF THE WITWATERSRAND, JOHANNESBURG Certificate of Competence Faculty of Health Sciences School of Clinical Medicine This is to certify that Participant Name from Start Date to End Date has met the minimum requirements for competence in Operations Management for Healthcare Managers (details overleaf) Head, School of Clinical Medicine Dean, Faculty of Health Sciences Date of Issue: 13 June 2016

10 Name of course: Operations Management for Healthcare Managers Aims of the course: To broaden the perspective of healthcare managers by providing knowledge, skills and techniques that will empower them to make sound and informed decisions to ensure sound operational performance. Course Content: Overview of Operations Concepts - System view of operations - The value chain in healthcare - Productivity concepts Competition, Control and Time - Time-based competition - Inventory control - Healthcare operations contro - Measuring performance in healthcare Operations Management - Operations planning and control - Total quality management (TQM) - Total cost management (TCM) - Value chain management (VCM) Learning Outcome: Upon completion of the course participants should be able to : - Identify and measure resources consumed in healthcare delivery - Define and explain outputs of healthcare delivery - Measure outputs of healthcare delivery - Explain healthcare delivery as a system - Discuss methods to reduce healthcare delivery costs. - Examine methods to improve the quality of healthcare delivered. Method of Assessment: One formative assessment in class with a pass mark of 50% and weighting of 50% One summative assessment with a pass mark of 50% and weighting of 50% Number of Notional Study Hours: 255 The University regards this as NQF Level 6

11 SCMD0073/02/XXXX UNIVERSITY OF THE WITWATERSRAND, JOHANNESBURG Certificate of Competence Faculty of Health Sciences School of Clinical Medicine This is to certify that Participant Name from Start Date to End Date has met the minimum requirements for competence in Information Systems for Healthcare Managers (details overleaf) Head, School of Clinical Medicine Dean, Faculty of Health Sciences Date of Issue: 13 June 2016

12 Name of course: Information Systems for Healthcare Managers Aims of the course: To broaden the perspective and understanding of healthcare managers by providing knowledge, skills and techniques that will empower them to make sound and informed decisions pertaining to information systems and their utilisation. Course Content: The Nature of Information - What is information? - Types of information - Information flows within an organisation Information Sytems - What is an information system - Types of information systems Management of Information Systems - The manager's role in implementing information systems - Managing and staffing an information technology function - Contracting with information technology providers Healthcare Information Systems and Measurements - Healthcare measures - Public health indicators - Measuring clinical care Clinical Coding - Clinical coding systems - Clinical coding processes - Tariffs - Billing - Grouping Public sector Information Systems weighting of 50% One summative assessment with a pass mark of 50% and a weighting of 50% Number of Notional Study Hours: 255 The University regards this as NQF Level 6 Learning Outcome: Upon completion of the course participants should be able to: - Explain the nature and uses of different forms of information - Describe information systems - Demonstrate knowledge of the management of information systems - Interpret the processes and systems for clinical coding - Illustrate the various public healthcare information systems - Describe the measures used in healthcare information systems. Method of Assessment: One formative assessment in class with a pass mark of 50% and a

13 SCMD0074/02/XXXX UNIVERSITY OF THE WITWATERSRAND, JOHANNESBURG Certificate of Competence Faculty of Health Sciences School of Clinical Medicine This is to certify that Participant Name from Start Date to End Date has met the minimum requirements for competence in Strategic Management for Healthcare Managers (details overleaf) Head, School of Clinical Medicine Dean, Faculty of Health Sciences Date of Issue: 13 June 2016

14 Name of course: Strategic Management for Healthcare Managers Aims of the course: To broaden the perspective of healthcare managers by providing knowledge, skills and techniques that will empower them to make sound and informed strategic management decisions Course Content: Environmental Analysis - Macro environment - Near environment - Micro environment Strategic Choice - Our organisation's mission and vision - Where are we now, and where do we want to be? - The strategic process - direction, scope, duration term - Stakeholders and their expectations - Environmental fit - Resources, activities, and stretch Implementation of Strategy - Focus of our healthcare strategy - Clarity of objectives, and alignment with our mission and vision - Ownership of the strategic process - cross-departmental coordination and alignment - Task forces - Project management - Information, controls and reviews - The role of leadership in strategy implementation Monitoring and Evaluation - Gap analysis - Ranking of priorities - Decision times - Scenarios - Cost-benefit analysis - Sensitivity analysis - Identify the steps and process for strategy implementation - Explain the monitoring and evaluation process Method of Assessment: One formative assessment in class with a pass mark of 50% and a weighting of 50% One summative assessment with a pass mark of 50% and a weighting of 50% Number of Notional Study Hours: 255 The University regards this as NQF Level 6 Learning Outcome: Upon completion of the course participants should be able to: - Perform an environmental analysis of their organisation or unit - Choose appropriate strategies for their organisation or unit - Discuss stakeholders, and their expectations - Examine available resources, strengths and weaknesses.

15 SCMD0079/02/XXXX UNIVERSITY OF THE WITWATERSRAND, JOHANNESBURG Certificate of Competence Faculty of Health Sciences School of Clinical Medicine This is to certify that Participant Name from Start Date to End Date has met the minimum requirements for competence in Healthcare Management Development (details overleaf) Head, School of Clinical Medicine Dean, Faculty of Health Sciences Date of Issue: 13 June 2016

16 Name of course: Healthcare Management Development Aims of the course: To broaden the perspective of healthcare managers by providing knowledge, skills and technoiques that will empower them to make sound and informed management decsions Course Content: The Economics of Healthcare Clinical Governance Human Resource Management for Healthcare Managers Accounting and Finance for Healthcare Managers Operations Management for Healthcare Managers Information Systems in Healthcare Management Strategic Management for Healthcare Managers Learning Outcome: Upon completion of the course, participants shoud be able to: 1. Illustrate contemporary issues of healthcare economics, both in the public and private sectors 2. Explain the requirements of good clinical governance 3. Conduct human resource structuring and leadership in a healthcare environment 4. Demonstrate ability in accounting and finance as they relate to healthcare entities 5. Identify the elements required in successful management of healthcare operations 6. Demonstrate ability in managing healthcare information systems 7. Develop a successful strategic plan for their healthcare entity. Method of Assessment: Formative in-class assessments - 50% Summative assessments - 50% Number of Notional Study Hours: 243 The University regards this as NQF Level 6